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  1. www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-ask-question-webinar.pdf
    June 02, 2025 -  E-mail: cahps1@westat.com  Phone: 1-800-492-9261 Web site: www.ahrq.gov/cahps/ 51 mailto:cahps1
  2. www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cg/about/measures-cg30-2309.pdf
    June 01, 2017 - or Website (1 item) • Getting Timely Answers to Medical Questions by E-mail (2 items) • Helpfulness … Usually • Always Health Information Technology Item Set Getting Timely Appointments Through E-mail … or Website HIT3 Patient got an appointment using e-mail or website as soon as needed Response Options … • Never • Sometimes • Usually • Always Getting Timely Answers to Medical Questions by E-Mail … answer to an e-mailed medical question as soon as needed HIT6 All of the questions in patient’s e-mail
  3. www.ahrq.gov/sites/default/files/wysiwyg/evidencenow/tools-and-materials/119-alabama-alcc-fax-campaign.pdf
    June 02, 2025 - Coaching for practie staff to improve the quality of care your pratice provides For more information e-mail
  4. www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/advances-in-patient-safety/vol3/Davis.pdf
    February 12, 2004 - Process: A standard spreadsheet for data collection through e-mail was created and implemented. … A standardized spreadsheet for data collection using e-mail was created, and the data were placed in … An e-mail system for data collection and reporting was implemented in November 2002 and will be used … The e-mail address and phone number of the PSC are clearly noted at the right and left of the heading … E-mail problems due to virus assaults on various DoD and other Internet servers occasionally complicated
  5. www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-cancer-care-wrap-up-fry.pdf
    June 13, 2017 -  E-mail: cahps1@westat.com  Phone: 1-800-492-9261 Web site: www.ahrq.gov/cahps/ 52 mailto:cahps1
  6. www.ahrq.gov/research/findings/final-reports/crctoolkit/crctoolkit2.html
    April 01, 2018 - Mail screening materials. Track screening. Provide feedback.
  7. www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/advances-in-patient-safety-2/vol4/Advances-Fricton_21.pdf
    April 17, 2008 - wills 79.1 (0.7, 0.9) 76.3 (0.6, 0.9) 69.6 (0.5, 0.8) 75.0 Confidential doctor-patient e-mail … groups for health issues 42.9 (0.3, 0.6) 37.8 (0.2, 0.6) 41.8 (0.3, 0.6) 40.9 Receive e-mail … procedures, e.g., MRI scans, surgeries 67.2 (0.5, 0.8) 59.0 (0.4, 0.7) 45.7 (0.3, 0.6) 57.3 E-mail … correspondence to: James Fricton, DDS, University of Minnesota, 6-320 Moos, Minneapolis, MN 55455; e-mail
  8. www.ahrq.gov/ncepcr/care/coordination/quality/formatting-guidance.html
    December 01, 2017 - Atlas Update Care Coordination Quality Measure for Primary Care (CCQM-PC): Formatting Guidance for Mail
  9. www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-virtual-research-meeting-summary_2022.pdf
    January 01, 2022 - Mode Experiment Response Rates* Survey Administration Protocol Response Rate HCAHPS Legacy Modes Mail … Only 22% Phone Only 23% Mail-Phone 31% Web-first Modes Web-Mail 29% Web-Phone 30% Web-Mail-Phone … In particular, a Web-Mail-Phone survey mode and other two-phase modes, (Web- Phone, Mail-Phone, Web-Mail … In one application of MBISG, the response rates to a Mail-Phone protocol were estimated to be 9-12 percentage … potential survey updates, including adding the web mode of data collection to the current mixed mode (mail
  10. www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-webinar-jan-2017-shaller-closing.pdf
    January 01, 2017 -  E-mail: cahps1@westat.com  Phone: 1-800-492-9261 Web site: www.ahrq.gov/cahps/ 56 mailto:cahps1
  11. www.ahrq.gov/faqs/index.html?page=10
    If you pass a Spotlight quiz, the University of California, San Francisco (UCSF) CME office will mail … If you pass a Spotlight quiz, the University of California, San Francisco (UCSF) CME office will mail
  12. www.ahrq.gov/sites/default/files/2024-01/soumerai-report.pdf
    January 01, 2024 - Final Progress Report: RCT to Reduce Prescribing Errors in Hypertension Principal Investigator: Soumerai, Stephen B. AHRQ GRANT FINAL PROGRESS REPORT RCT TO REDUCE PRESCRIBING ERRORS IN HYPERTENSION Principal Investigator: Stephen B. Soumerai, ScD Team Members: Ken Kleinman, ScD Sumit R. Majumdar, MD, MPH I…
  13. www.ahrq.gov/patient-safety/settings/long-term-care/resource/hcbs/report/apiiii.html
    June 01, 2010 - to Work Survey Data Source: Consumer Surveys Respondent: Consumer Mode of Data Collection: Mail … Consumer Surveys Data Source: Consumer Surveys Respondent: Consumer Mode of Data Collection: Mail … services and/or their representative Mode of Data Collection: Face-to-Face structured interviews and mail … Families of people with MR receiving Department of Mental Retardation services Mode of Data Collection: Mail … or other proxy (family surveys) Mode of Data Collection: In-person interview (consumer survey) Mail
  14. www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/nyp-webinar-servati-demo-project.pdf
    June 02, 2025 - Patient Comments in ACN  Press Ganey (PG) is the third-party vendor – Administers the surveys via mail … and e-mail – Collects the surveys – Houses the survey data and patient comments – Provides reports
  15. www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20140115_DB/6_Ed_Karls_slide_53-71.pdf
    May 01, 2013 - Mail (e-surveying not yet operational) • Different sampling rates for each clinic based on eligible … System – University or Academic Medical Center – Community Health Center – Other • Survey Mode – Mail
  16. www.ahrq.gov/cahps/faq/index.html
    January 01, 2019 - What is the rationale for the format of the mail questionnaires? … Associations of Mail Survey Length and Layout with Response Rates. … Why isn't web only (i.e., without follow-up by mail or telephone) a recommended mode of administration … A phone-only or phone-followed-by-mail protocol may also achieve the target response rate. … It is difficult, however, to achieve the target response rates with a mail questionnaire only.
  17. www.ahrq.gov/sites/default/files/wysiwyg/professionals/prevention-chronic-care/decision/research-centers/baker_crc_screening.pdf
    January 01, 2014 - Improving Rates of Repeat Colorectal Cancer Screening in Community Health Centers Research Centers for Excellence in Clinical Preventive Services Working to get the right services, to the right people, at the right time Improving Rates of Repeat Colorectal Cancer Screeni…
  18. www.ahrq.gov/es/patient-safety/settings/hospital/red/toolkit/postdischarge-phone.html
    March 01, 2025 - If patient has lost care plan, offer to send a new copy of AHCP by mail or Email. … Do you need me to mail or Email you another copy of your care plan? … If no, ask: Would you like me to Email or mail a copy of your care plan to them?
  19. www.ahrq.gov/patient-safety/settings/hospital/red/toolkit/postdischarge-phone.html
    March 01, 2025 - If patient has lost care plan, offer to send a new copy of AHCP by mail or Email. … Do you need me to mail or Email you another copy of your care plan? … If no, ask: Would you like me to Email or mail a copy of your care plan to them?
  20. www.ahrq.gov/research/findings/final-reports/crcscreeningrpt/crcscreen3.html
    April 01, 2018 - eligible patient did not opt out and had a valid (deliverable) mailing address that permitted us to mail

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