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www.qualitymeasures.ahrq.gov/health-literacy/professional-training/pharmacy/exhibit-1.html
September 01, 2020 - About Health Literacy
Health Literacy Improvement Tools
Professional Education and … Print materials are easy for adults with limited health literacy:
a) bottle labels
0.0%
37.5% … Sensitivity to Literacy
23. … All staff members are aware of certain behaviors that may indicate literacy problems.
25.0%
50.0% … Our staff/leadership has received awareness and sensitivity training about literacy issues.
50.0%
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www.qualitymeasures.ahrq.gov/health-literacy/professional-training/pharmacy/table-2.html
September 01, 2020 - About Health Literacy
Health Literacy Improvement Tools
Professional Education and … Training
Health Literacy Publications
Patient Engagement and Education
Research Tools … in Pharmacy
1
Key Questions to Asses Patients' Health Literacy
X
X
X
14.8
2 … Instruments to Assess a Patient's Health Literacy Skills – Rationale and Critiques
X
X
X
X
… https://www.ahrq.gov/health-literacy/professional-training/pharmacy/table-2.html
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www.qualitymeasures.ahrq.gov/health-literacy/professional-training/pharmacy/resources/slides/intro.html
September 01, 2020 - About Health Literacy
Health Literacy Improvement Tools
Professional Education and … :
Health literacy skills. … Slide 2
Health Literacy Skills
Slide 3
Health Literacy: An Interaction
Image: Two text boxes … Slide 5
Health Literacy in America
Image: A bar graph shows the following literacy data:
Proficient … Slide 7
Functional Literacy of.High-Risk Populations
Group
Low Literacy (%)
All
50
Elderly
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www.qualitymeasures.ahrq.gov/cahps/surveys-guidance/item-sets/literacy/suppl-healthlit-items.html
October 01, 2023 - Supplemental Items
Supplemental Items for the CAHPS Hospital Adult Survey: Health Literacy … For more information about these items and the measures they produce, read About the CAHPS Health Literacy … Learn more about the CAHPS Health Literacy Item Sets .
Related topic: Interpreter Services . … Hospitals interested in items that assess health literacy may also want to review and use supplemental … https://www.ahrq.gov/cahps/surveys-guidance/item-sets/literacy/suppl-healthlit-items.html
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www.qualitymeasures.ahrq.gov/health-literacy/professional-training/shared-decision/tool/resource-4.html
November 01, 2020 - About Health Literacy
Health Literacy Improvement Tools
Professional Education and … adults lack full health literacy; that is approximately 9 out of 10 adults. 3 Limited health literacy … Limited health literacy leads to poor health outcomes
People with limited health literacy are more … Some groups are at higher risk of limited health literacy
People with limited health literacy are more … Learn more about health literacy
For health literacy information from the Agency for Healthcare Research
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www.qualitymeasures.ahrq.gov/health-literacy/improve/pharmacy/guide/app-6.html
November 01, 2019 - Health Literacy Improvement Tools
Appendix 6: Sample Outline for Report of Focus … About Health Literacy
Health Literacy Improvement Tools
Professional Education and … Pharmacy Health Literacy Assessment Tool User's Guide
Appendix 6: Sample Outline for Report of Focus … Assessment—Flow Chart
Appendix 2: Health Literacy Assessment Tour Guide
Appendix 3: Health Literacy … https://www.ahrq.gov/health-literacy/improve/pharmacy/guide/app-6.html
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www.qualitymeasures.ahrq.gov/health-literacy/improve/pharmacy/guide/app-4.html
September 01, 2020 - About Health Literacy
Health Literacy Improvement Tools
Professional Education and … Training
Health Literacy Publications
Patient Engagement and Education
Research Tools … Pharmacy Health Literacy Assessment Tool User's Guide
Introduction
Part II: Survey of Pharmacy Staff … Assessment—Flow Chart
Appendix 2: Health Literacy Assessment Tour Guide
Appendix 3: Health Literacy … https://www.ahrq.gov/health-literacy/improve/pharmacy/guide/app-4.html
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www.qualitymeasures.ahrq.gov/health-literacy/professional-training/pharmacy/resources/slides/index.html
September 01, 2020 - About Health Literacy
Health Literacy Improvement Tools
Professional Education and … Training
Health Literacy Publications
Patient Engagement and Education
Research Tools … in Pharmacy: An Introduction
Guides 1 - 7
12.1, 14.5, & 14.8
2
Health Literacy in Pharmacy: … Communication Strategies
Guides 7 - 11
12.1, 14.5, & 14.8
3
Advancing Health Literacy Practices … https://www.ahrq.gov/health-literacy/professional-training/pharmacy/resources/slides/index.html
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www.qualitymeasures.ahrq.gov/health-literacy/professional-training/pharmacy/resources/slides/strategies.html
September 01, 2020 - About Health Literacy
Health Literacy Improvement Tools
Professional Education and … Slide 2
Health literacy in pharmacy
Slide 3
Health Literacy: An Interaction
Adults' Skills … Health Literacy: A Manual for Clinicians. … Literacy and misunderstanding prescription drug labels. … Health Literacy Universal Precautions Toolkit .
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www.qualitymeasures.ahrq.gov/health-literacy/professional-training/pharmacy/resources/slides/part-2.html
September 01, 2020 - About Health Literacy
Health Literacy Improvement Tools
Professional Education and … Slide 3
Health Literacy Quality Improvement (QI)
Slide 4
Health Literacy QI
There are several … Slide 5
Health Literacy QI (cont'd)
There are several opportunities to improve the health literacy … :
Train staff on health literacy. … Have staff watch a video on health literacy.
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/item-sets/HP/supplemental-health-literacy-hpcahps-adult-2157-3a.docx
May 08, 2017 - CAHPS® Health Plan Survey 5.0 Supplemental Items: Health Literacy
Population Version: Adult
Supplemental … Items for the CAHPS® Health Plan Survey 5.0
Topic: Health Literacy
Population Version: Adult
Language
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www.qualitymeasures.ahrq.gov/health-literacy/professional-training/informed-choice/guide.html
September 01, 2020 - About Health Literacy
Health Literacy Improvement Tools
Professional Education and … Training
Health Literacy Publications
Patient Engagement and Education
Research Tools … Use health literacy universal precautions.
Remove language barriers.
Use teach-back. … Use plain language and health literacy specialists to improve forms. … Use health literacy universal precautions
X percent of patients will report that explanations of what
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www.qualitymeasures.ahrq.gov/health-literacy/professional-training/lepguide/fig5.html
September 01, 2020 - Careers
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Research Tools … https://www.ahrq.gov/health-literacy/professional-training/lepguide/fig5.html
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www.qualitymeasures.ahrq.gov/health-literacy/professional-training/lepguide/app-a.html
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Health Literacy … About Health Literacy
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Professional Education and … Training
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Research Tools … Awareness of health literacy:
Train providers to avoid medical jargon and to use clear communication … https://www.ahrq.gov/health-literacy/professional-training/lepguide/app-a.html
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www.qualitymeasures.ahrq.gov/health-literacy/professional-training/lepguide/app-c.html
September 01, 2020 - Careers
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Research Tools … https://www.ahrq.gov/health-literacy/professional-training/lepguide/app-c.html
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www.qualitymeasures.ahrq.gov/health-literacy/professional-training/lepguide/exec-summary.html
September 01, 2020 - Careers
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www.qualitymeasures.ahrq.gov/health-literacy/professional-training/lepguide/app-d.html
September 01, 2020 - Careers
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www.qualitymeasures.ahrq.gov/health-literacy/professional-training/lepguide/chapter2.html
September 01, 2020 - Careers
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www.qualitymeasures.ahrq.gov/health-literacy/professional-training/lepguide/chapter3.html
September 01, 2020 - About Health Literacy
Health Literacy Improvement Tools
Professional Education and … Training
Health Literacy Publications
Patient Engagement and Education
Research Tools … This may include an assessment of cultural and literacy needs. … Front desk staff rapidly and effectively communicate patient language, cultural, and literacy needs to … https://www.ahrq.gov/health-literacy/professional-training/lepguide/chapter3.html
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www.qualitymeasures.ahrq.gov/health-literacy/professional-training/lepguide/app-e.html
September 01, 2020 - About Health Literacy
Health Literacy Improvement Tools
Professional Education and … Training
Health Literacy Publications
Patient Engagement and Education
Research Tools … : Improving Health Literacy To Protect Patient Safety
This public policy white paper frames the existing … communication gap between patients and caregivers as a series of challenges involving literacy, language … https://www.ahrq.gov/health-literacy/professional-training/lepguide/app-e.html