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221. Primary Care Practice Facilitation Curriculum Module 32: Improving Self-Management Support and Engaging Patients in Care and Practice Improvement Topics (pdf file)
     www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/ncepcr/tools/PCMH/pcpf-module-32-self-management-support.pdf
     September 01, 2015 - Low levels of health literacy can make it difficult for patients to understand instructions provided … Primary Care Practice Facilitation Curriculum MODULE 32 M32-4 https://www.ahrq.gov/health-literacy/ … Universal Precautions Toolkit, Tool 20, Use Health and Literacy Resources in the Community https:// … AHRQ Health Literacy Universal Precautions Toolkit. … Available at https://www.ahrq.gov/health-literacy/improve/precautions/index.html.

222. Innovative Adaptation and Dissemination of AHRQ Comparative Effectiveness Research Products | Agency for Healthcare Research and Quality
     www.qualitymeasures.ahrq.gov/prevention/iadapt/index.html
     August 01, 2015 - limited education or limited insurance coverage; those with minority or immigrant status or health literacy … A Low Literacy Multimedia Approach to Disseminate Bilingual Diabetes CERSGs | PDF Version [82 KB] … Adaptation of Consumer Summaries for Patients with Low Health Literacy | PDF Version [244 KB] Yelin … A Low Literacy Multimedia Approach to Disseminate Bilingual Diabetes CERSGs | PDF Version [82 KB] … Adaptation of Consumer Summaries for Patients with Low Health Literacy | PDF Version [244 KB] Yelin

223. Supplemental Items for the CAHPS Clinician & Group Child Survey 3.0: Interpreter Services | Agency for Healthcare Research and Quality
     www.qualitymeasures.ahrq.gov/cahps/surveys-guidance/item-sets/literacy/suppl-interpreter-service-items-cg-survey30-child.html
     December 01, 2018 - Consumer Assessment of Healthcare Providers and Systems (CAHPS) Supplemental Items Health Literacy … Browse All Items Patient Narrative Items Patient-Centered Medical Home Health Literacy … LANGUAGE] 5 __Another language After core question 36   Related Content Health Literacy … https://www.ahrq.gov/cahps/surveys-guidance/item-sets/literacy/suppl-interpreter-service-items-cg-survey30

224. CAHPS Supplemental Items | Agency for Healthcare Research and Quality
     www.qualitymeasures.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?order=title&page=17&search_api_fulltext=&sort=asc
     Communication barriers (2) Coordination of care (38) Health information technology (21) Health literacy … interest in patient's questions or concerns Adult Clinician & Group Health literacy … help patient remember to take medicines Adult Clinician & Group Health literacy … help patient remember to take medicines Adult Clinician & Group Health literacy … talked with patient about reason for visit Adult Clinician & Group Health literacy

225. CAHPS Supplemental Items | Agency for Healthcare Research and Quality
     www.qualitymeasures.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?order=field_short_title&page=15&search_api_fulltext=&sort=asc
     Communication barriers (2) Coordination of care (38) Health information technology (21) Health literacy … Personal doctor asked if patient had health questions Adult Health Plan Health literacy … instructions about specific illness or health condition Adult Health Plan Health literacy … illness or health condition were easy to understand Adult Health Plan Health literacy … describe how patient was going to follow instructions Adult Health Plan Health literacy

226. Patient Exit Survey (pdf file)
     www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/patient-safety/resources/diagnostic-toolkit/11a-pfe-patient-survey.pdf
     August 01, 2021 - The Communication Observation Form was adapted from the AHRQ Health Literacy Precautions Toolkit2 and … Content last reviewed September 2020. https://www.ahrq.gov/health-literacy/improve/precautions/tool4c.html … -EF August 2021 https://www.ncbi.nlm.nih.gov/pmc/articles/PMC5821327/ https://www.ahrq.gov/health-literacy … This survey was adapted from the AHRQ Health Literacy Universal Precautions Toolkit 2nd Edition: Communication

227. Supplemental Items for the CAHPS Health Plan Child Survey 5.0: Interpreter Services | Agency for Healthcare Research and Quality
     www.qualitymeasures.ahrq.gov/cahps/surveys-guidance/item-sets/literacy/suppl-interpreter-service-items-hp-survey50-child.html
     December 01, 2018 - Consumer Assessment of Healthcare Providers and Systems (CAHPS) Supplemental Items Health Literacy … Browse All Items Patient Narrative Items Patient-Centered Medical Home Health Literacy … ] 5__Another language After core question 38   Related Content Health Literacy … https://www.ahrq.gov/cahps/surveys-guidance/item-sets/literacy/suppl-interpreter-service-items-hp-survey50

228. Pdsa-Worksheet (doc file)
     www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/health-literacy/3rd-edition-toolkit/pdsa-worksheet.docx
     March 01, 2024 - Keep the following in mind when using the PDSA cycles to implement the health literacy tools: · Single

229. Implementation Quick Start Guide: Medication Management (Half-Page) (pdf file)
     www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-family-engagement/pfeprimarycare/medmanage_quickstartbrochure.pdf
     December 15, 2016 - Health Literacy Universal Precautions Toolkit, 2nd ed. … Health Literacy Universal Precautions Toolkit, 2nd ed. … February 2015. http://www.ahrq.gov/ professionals/quality-patient-safety/quality-resources/tools/ literacy-toolkit … http://www.ahrq.gov/professionals/quality-patient-safety/quality-resources/tools/literacy-toolkit/healthlittoolkit2 … -tool16.html http://www.ahrq.gov/professionals/quality-patient-safety/quality-resources/tools/literacy-toolkit

230. CAHPS Supplemental Items | Agency for Healthcare Research and Quality
     www.qualitymeasures.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?order=title&page=13&search_api_fulltext=&sort=desc
     Communication barriers (2) Coordination of care (38) Health information technology (21) Health literacy … H-HL24 Patient had to sign forms Adult Hospital Health literacy … H-HL26 Patient had to fill out forms Adult Hospital Health literacy … Patient had a blood test, x-ray, or other test Adult Hospital Health literacy

231. University of Texas Health at San Antonio, University Health System Used AHRQ Tools | Agency for Healthcare Research and Quality
     www.qualitymeasures.ahrq.gov/news/newsroom/case-studies/201905.html
     September 01, 2019 - decision aid, which incorporates AHRQ’s Making Informed Consent an Informed Choice guide, Health Literacy … The team incorporated plain language, teach-back concepts, and criteria in AHRQ’s Health Literacy Universal … Studies Impact Case Study Identifier: 2019-05 AHRQ Product(s): Health Literacy … Assessment Tool (PEMAT) Topic(s): Education: Patient and Caregiver, Health Literacy

232. Implementation Quick Start Guide: Medication Mangement (pdf file)
     www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-family-engagement/pfeprimarycare/medmanage_quickstartfull.pdf
     December 15, 2016 - Health Literacy Universal Precautions Toolkit, 2nd ed. … February 2015. http://www. ahrq.gov/professionals/quality-patient-safety/quality-resources/tools/literacy-toolkit … Health Literacy Universal Precautions Toolkit, 2nd ed. … February 2015. http://www.ahrq.gov/professionals/quality-patient-safety/quality-resources/ tools/literacy-toolkit … articles/PMC4020723/ http://www.ahrq.gov/professionals/quality-patient-safety/quality-resources/tools/literacy-toolkit

233. Tip 6. Use Caution With Readability Formulas for Quality Reports | Agency for Healthcare Research and Quality
     www.qualitymeasures.ahrq.gov/talkingquality/resources/writing/tip6.html
     May 01, 2015 - National Adult Literacy Survey. … The National Adult Literacy Survey (NALS) shows literacy levels for people of different ages, races/ethnicities … Tech Commun Fourth Quarter 1985:46-52. [3] National Adult Literacy Survey: Key Findings of the National … Assessment of Adult Literacy.

234. Chlorhexidine Bathing Routine Reduces Infections in Nursing Homes | Agency for Healthcare Research and Quality
     www.qualitymeasures.ahrq.gov/news/newsletters/e-newsletter/884.html
     October 01, 2023 - During Health Literacy Month, AHRQ Highlights Resources To Support Patient Involvement . … During Health Literacy Month, AHRQ Highlights Resources To Support Patient Involvement During October … , Health Literacy Month, AHRQ highlights tools and resources designed to get patients and their families … and family engagement and help healthcare organizations, leaders and professionals improve health literacy … Access more information  about AHRQ’s overall effort to advance health literacy.

235. CAHPS Supplemental Items | Agency for Healthcare Research and Quality
     www.qualitymeasures.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?order=title&page=6&search_api_fulltext=&sort=desc
     Communication barriers (2) Coordination of care (38) Health information technology (21) Health literacy … help patient remember to take medicines Adult Clinician & Group Health literacy … help patient remember to take medicines Adult Clinician & Group Health literacy … interest in patient's questions or concerns Adult Clinician & Group Health literacy

236. CAHPS Supplemental Items | Agency for Healthcare Research and Quality
     www.qualitymeasures.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?order=title&page=21&search_api_fulltext=&sort=asc
     Communication barriers (2) Coordination of care (38) Health information technology (21) Health literacy … x-ray, or other test were easy to understand Adult Clinician & Group Health literacy … , x-ray, or other test were easy to understand Adult Health Plan Health literacy … give results of blood test, x-ray, or other test Adult Health Plan Health literacy

237. Why Does the Presentation of Health Care Quality Scores Matter? | Agency for Healthcare Research and Quality
     www.qualitymeasures.ahrq.gov/talkingquality/translate/presentation.html
     April 01, 2016 - The 2003 National Assessment of Adult Literacy found that only 13 percent of adults were proficient in … the kinds of literacy that are critical to understanding and using a comparative quality report. [1] … Literacy in Everyday Life: Results From the 2003 National Assessment of Adult Literacy (NCES 2007–480

238. Resources and Tools To Improve Discharge and Transitions of Care and Reduce Readmissions | Agency for Healthcare Research and Quality
     www.qualitymeasures.ahrq.gov/patient-safety/resources/improve-discharge/index.html
     July 01, 2022 - Joseph’s Hospital Improves Patient Safety Using AHRQ Tools Health Literacy AHRQ Health Literacy … Resources and Tools AHRQ Health Literacy Universal Precautions Toolkit AHRQ PSNet Primer: Health … Literacy Patient and Family Engagement AHRQ PSNet Primer: Patient Engagement and Safety AHRQ Engaging

239. Evaluation Planning Tool (pdf file)
     www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/patient-safety/resources/diagnostic-toolkit/06-pfe-planning-evaluation.pdf
     August 01, 2021 - observation tool � Provider satisfaction with the strategy [via provider feedback survey] � D Health Literacy … for the AHRQ CAHPS Clinician & Group Survey https://www.ahrq.gov/cahps/ surveys-guidance/item-sets/literacy … reports/issue-briefs/state-of-science-brief1.pdf https://www.ahrq.gov/cahps/surveys-guidance/item-sets/literacy

240. The Division of Practice Improvement | Agency for Healthcare Research and Quality
     www.qualitymeasures.ahrq.gov/cpi/centers/cepi/dpi.html
     September 01, 2023 - Health Literacy Use AHRQ’s collection of resources to improve organizational health literacy, including … Special Emphasis Notice (SEN): AHRQ Announces Interest in Research on Improving Organizational Health Literacy