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www.qualitymeasures.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?order=field_short_title&page=12&search_api_fulltext=&sort=desc
H-HL14
Doctors interrupted patient
Adult
Hospital
Health literacy … H-HL12
Doctors talked too fast
Adult
Hospital
Health literacy … Doctors used medical words patient did not understand
Adult
Hospital
Health literacy … because of the way they spoke patient's language
Adult
Hospital
Health literacy … describe how patient would take medications at home
Adult
Hospital
Health literacy
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www.qualitymeasures.ahrq.gov/cahps/surveys-guidance/item-sets/cg/suppl-healthlit-items-cg-survey30-adult.html
January 01, 2018 - Consumer Assessment of Healthcare Providers and Systems (CAHPS)
Supplemental Items
Health Literacy … Supplemental Items for the CAHPS Clinician & Group Adult Survey 3.0: Health Literacy … Browse All Items
Patient Narrative Items
Patient-Centered Medical Home
Health Literacy … Organizations interested in items that assess health literacy may also want to review and use supplemental … ☐ Usually
4 ☐ Always
After core question 17
Related Content
Health Literacy
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www.qualitymeasures.ahrq.gov/cahps/surveys-guidance/item-sets/hp/suppl-healthlit-items-hp-survey50-adult.html
April 01, 2020 - Consumer Assessment of Healthcare Providers and Systems (CAHPS)
Supplemental Items
Health Literacy … Supplemental Items for the CAHPS Health Plan Adult Survey 5.0: Health Literacy … Browse All Items
Patient Narrative Items
Patient-Centered Medical Home
Health Literacy … items: English ( Word , 37 KB); Spanish ( Word , 41 KB, PDF , 184 KB)
Learn about the CAHPS Health Literacy … Health plans interested in items that assess health literacy may also want to review and use supplemental
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www.qualitymeasures.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?page=0
March 19, 2024 - Communication barriers
(2)
Coordination of care
(38)
Health information technology
(21)
Health literacy … C-HL3
Provider talked too fast
Adult
Clinician & Group
Health literacy … medical words patient did not understand
Adult
Clinician & Group
Health literacy … Provider asked if patient had health questions
Adult
Clinician & Group
Health literacy … talked with patient about reason for visit
Adult
Clinician & Group
Health literacy
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www.qualitymeasures.ahrq.gov/cahps/surveys-guidance/item-sets/search.html
April 29, 2024 - Communication barriers
(2)
Coordination of care
(38)
Health information technology
(21)
Health literacy … C-HL3
Provider talked too fast
Adult
Clinician & Group
Health literacy … medical words patient did not understand
Adult
Clinician & Group
Health literacy … Provider asked if patient had health questions
Adult
Clinician & Group
Health literacy … talked with patient about reason for visit
Adult
Clinician & Group
Health literacy
-
www.qualitymeasures.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?order=title&page=16&search_api_fulltext=&sort=asc
Communication barriers
(2)
Coordination of care
(38)
Health information technology
(21)
Health literacy … blood test, x-ray, or other test was for
Adult
Clinician & Group
Health literacy … understand instructions about medicines
Adult
Clinician & Group
Health literacy … explanation about possible side effects
Adult
Clinician & Group
Health literacy … about specific illness or health condition
Adult
Clinician & Group
Health literacy
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www.qualitymeasures.ahrq.gov/cahps/surveys-guidance/item-sets/literacy/suppl-interpreter-service-items-cg-survey30-adult.html
December 01, 2023 - Consumer Assessment of Healthcare Providers and Systems (CAHPS)
Supplemental Items
Health Literacy … Browse All Items
Patient Narrative Items
Patient-Centered Medical Home
Health Literacy … assess interpreter services may also want to review and use supplemental items that ask about health literacy … Health Literacy .
Perceived Bias .
Communication Barriers . … https://www.ahrq.gov/cahps/surveys-guidance/item-sets/literacy/suppl-interpreter-service-items-cg-survey30
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www.qualitymeasures.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?order=title&page=11&search_api_fulltext=&sort=asc
Patient needed forms in a language other than English
Adult
Hospital
Health literacy … of self at home in a language other than English
Adult
Hospital
Health literacy … in writing about how to take care of self at home
Adult
Hospital
Health literacy … doctor for specific illness or health condition
Adult
Health Plan
Health literacy … for specific illness or health condition
Adult
Clinician & Group
Health literacy
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www.qualitymeasures.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?order=title&page=8&search_api_fulltext=&sort=desc
Provider answered all of patient's questions
Adult
Clinician & Group
Health literacy … used medical words patient did not understand
Adult
Health Plan
Health literacy … P-HL3
Personal doctor talked too fast
Adult
Health Plan
Health literacy … showed interest in patient's questions or concerns
Adult
Health Plan
Health literacy … doctor ordered a blood test, x-ray, or other test
Adult
Health Plan
Health literacy
-
www.qualitymeasures.ahrq.gov/sdoh/clas/index.html
July 01, 2023 - AHRQ Health Literacy Universal Precautions Toolkit, 2nd edition
The AHRQ Health Literacy Universal … increase patient understanding of health information, and enhance support for patients of all health literacy … Cindy Brach , AHRQ’s lead for cultural competence discusses the relationship between CLAS and health literacy … Disease Prevention and Control CDC, Effective Communication For Healthcare Teams: Addressing Health Literacy … Related Resources
AHRQ Health Literacy Resources
National Healthcare Quality and Disparities Reports
-
www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/health-literacy/professional-training/training-for-health-care-leaders.pdf
January 01, 2014 - Adherence to health literacy
principles?
Understandability? … Informed Consent and Health Literacy. Workshop summary. Alper J,
Rapporteur. … Roundtable
on Health Literacy Workshop: Implementation of Attributes of Health
Literacy Washington … The AHRQ Health Literacy Universal Precautions Toolkit. 2nd Edition. … Roundtable
on Health Literacy Workshop: Implementation of Attributes of Health
Literacy Washington
-
www.qualitymeasures.ahrq.gov/questions/resources/research.html
November 01, 2020 - Health literacy and the quality of physician–patient communication during hospitalization. … Evaluation of an Australian Health Literacy Program Delivered in Adult Education Settings. … Developing Verbal Health Literacy with Adult Learners Through Training in Shared Decision-Making. … Skills for Shared Decision-Making: Evaluation of a Health Literacy Program for Consumers with Lower Literacy … Health Literacy Research and Practice 3(3) Suppl S58-S74. 3 Oct. 2019.
-
www.qualitymeasures.ahrq.gov/downloads/pub/advances/vol1/Schillinger.pdf
January 01, 2004 - , while 23 (13
percent) had marginal health literacy, and 69 (39 percent) had adequate health
literacy … The test
of functional health literacy in adults: a new
instrument for measuring patients’ literacy … Development of a brief test to measure functional
health literacy. … Literacy and
performance on the Mini-Mental State Examination. … Health
literacy and performance on the Mini-Mental State
Examination.
-
www.qualitymeasures.ahrq.gov/ncepcr/care/index.html
March 01, 2023 - Guidelines
Practice Facilitation
Health IT and Workflow
Health Literacy
Quality Improvement … Health Literacy
Th e AHRQ Health Literacy Universal Precautions Toolkit – 2 n d ed ition . … increase patient understanding of health information, and enhance support for patients of all health literacy … Also available is a crosswalk showing how implementing health literacy tools can help meet standards … AHRQ’s Health Literacy Website .
-
www.qualitymeasures.ahrq.gov/patient-safety/resources/index.html
December 01, 2022 - High-Performance Work Practices in CLABSI Prevention Interventions
CUSP Success Stories
Health Literacy … AHRQ Health Literacy Universal Precautions Toolkit
Pharmacy Health Literacy Center
National … Pediatric Quality Measures Program
Pharmacy Health Literacy Center
This site provides pharmacists … with recently released health literacy tools and other resources from the Agency for Healthcare Research
-
www.qualitymeasures.ahrq.gov/prevention/curriculum/index.html
January 01, 2021 - Advancing Pharmacy Health Literacy Practices Through Quality Improvement
Advancing Pharmacy Health … Literacy Practices Through Quality Improvement: Curricular Modules for Faculty is a set of modules to … help pharmacy faculty integrate health literacy and health literacy quality improvement into courses
-
www.qualitymeasures.ahrq.gov/cahps/surveys-guidance/item-sets/literacy/suppl-interpreter-service-items-hp-survey50-adult.html
April 01, 2020 - Consumer Assessment of Healthcare Providers and Systems (CAHPS)
Supplemental Items
Health Literacy … Browse All Items
Patient Narrative Items
Patient-Centered Medical Home
Health Literacy … Related topic: Health Literacy . … assess interpreter services may also want to review and use supplemental items that ask about health literacy … https://www.ahrq.gov/cahps/surveys-guidance/item-sets/literacy/suppl-interpreter-service-items-hp-survey50
-
www.qualitymeasures.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?order=title&page=15&search_api_fulltext=&sort=asc
Communication barriers
(2)
Coordination of care
(38)
Health information technology
(21)
Health literacy … used medical words patient did not understand
Adult
Health Plan
Health literacy … Provider answered all of patient's questions
Adult
Clinician & Group
Health literacy … patient was going to follow instructions
Adult
Clinician & Group
Health literacy … Provider asked if patient had health questions
Adult
Clinician & Group
Health literacy
-
www.qualitymeasures.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?order=title&page=13&search_api_fulltext=&sort=asc
Communication barriers
(2)
Coordination of care
(38)
Health information technology
(21)
Health literacy … someone else's home, or another health facility
Adult
Hospital
Health literacy … Personal doctor answered all of patient's questions
Adult
Health Plan
Health literacy … Personal doctor asked if patient had health questions
Adult
Health Plan
Health literacy … describe how patient was going to follow instructions
Adult
Health Plan
Health literacy
-
www.qualitymeasures.ahrq.gov/research/publications/search.html?page=18
November 01, 2007 - Find Publications by Keyword or Topic
Topics
- Any - Featured Clinicians & Providers Health Literacy … Pharmacy Health Literacy Assessment Tool User's Guide
This pharmacy health literacy tool was designed … Pharmacy Staff
This training program is designed to introduce pharmacists to the problem of low health literacy … that pharmacy staff members can use to improve communication with patients who may have limited health literacy