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  1. www.qualitymeasures.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?order=field_short_title&page=12&search_api_fulltext=&sort=desc
    H-HL14 Doctors interrupted patient Adult Hospital Health literacy … H-HL12 Doctors talked too fast Adult Hospital Health literacy … Doctors used medical words patient did not understand Adult Hospital Health literacy … because of the way they spoke patient's language Adult Hospital Health literacy … describe how patient would take medications at home Adult Hospital Health literacy
  2. www.qualitymeasures.ahrq.gov/cahps/surveys-guidance/item-sets/cg/suppl-healthlit-items-cg-survey30-adult.html
    January 01, 2018 - Consumer Assessment of Healthcare Providers and Systems (CAHPS) Supplemental Items Health Literacy … Supplemental Items for the CAHPS Clinician & Group Adult Survey 3.0: Health Literacy … Browse All Items Patient Narrative Items Patient-Centered Medical Home Health Literacy … Organizations interested in items that assess health literacy may also want to review and use supplemental … ☐ Usually 4 ☐ Always After core question 17   Related Content Health Literacy
  3. www.qualitymeasures.ahrq.gov/cahps/surveys-guidance/item-sets/hp/suppl-healthlit-items-hp-survey50-adult.html
    April 01, 2020 - Consumer Assessment of Healthcare Providers and Systems (CAHPS) Supplemental Items Health Literacy … Supplemental Items for the CAHPS Health Plan Adult Survey 5.0: Health Literacy … Browse All Items Patient Narrative Items Patient-Centered Medical Home Health Literacy … items: English ( Word , 37 KB); Spanish ( Word , 41 KB, PDF , 184 KB) Learn about the CAHPS Health Literacy … Health plans interested in items that assess health literacy may also want to review and use supplemental
  4. www.qualitymeasures.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?page=0
    March 19, 2024 - Communication barriers (2) Coordination of care (38) Health information technology (21) Health literacy … C-HL3 Provider talked too fast Adult Clinician & Group Health literacy … medical words patient did not understand Adult Clinician & Group Health literacy … Provider asked if patient had health questions Adult Clinician & Group Health literacy … talked with patient about reason for visit Adult Clinician & Group Health literacy
  5. www.qualitymeasures.ahrq.gov/cahps/surveys-guidance/item-sets/search.html
    April 29, 2024 - Communication barriers (2) Coordination of care (38) Health information technology (21) Health literacy … C-HL3 Provider talked too fast Adult Clinician & Group Health literacy … medical words patient did not understand Adult Clinician & Group Health literacy … Provider asked if patient had health questions Adult Clinician & Group Health literacy … talked with patient about reason for visit Adult Clinician & Group Health literacy
  6. www.qualitymeasures.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?order=title&page=16&search_api_fulltext=&sort=asc
    Communication barriers (2) Coordination of care (38) Health information technology (21) Health literacy … blood test, x-ray, or other test was for Adult Clinician & Group Health literacy … understand instructions about medicines Adult Clinician & Group Health literacy … explanation about possible side effects Adult Clinician & Group Health literacy … about specific illness or health condition Adult Clinician & Group Health literacy
  7. www.qualitymeasures.ahrq.gov/cahps/surveys-guidance/item-sets/literacy/suppl-interpreter-service-items-cg-survey30-adult.html
    December 01, 2023 - Consumer Assessment of Healthcare Providers and Systems (CAHPS) Supplemental Items Health Literacy … Browse All Items Patient Narrative Items Patient-Centered Medical Home Health Literacy … assess interpreter services may also want to review and use supplemental items that ask about health literacy … Health Literacy . Perceived Bias .  Communication Barriers . … https://www.ahrq.gov/cahps/surveys-guidance/item-sets/literacy/suppl-interpreter-service-items-cg-survey30
  8. www.qualitymeasures.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?order=title&page=11&search_api_fulltext=&sort=asc
    Patient needed forms in a language other than English Adult Hospital Health literacy … of self at home in a language other than English Adult Hospital Health literacy … in writing about how to take care of self at home Adult Hospital Health literacy … doctor for specific illness or health condition Adult Health Plan Health literacy … for specific illness or health condition Adult Clinician & Group Health literacy
  9. www.qualitymeasures.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?order=title&page=8&search_api_fulltext=&sort=desc
    Provider answered all of patient's questions Adult Clinician & Group Health literacy … used medical words patient did not understand Adult Health Plan Health literacy … P-HL3 Personal doctor talked too fast Adult Health Plan Health literacy … showed interest in patient's questions or concerns Adult Health Plan Health literacy … doctor ordered a blood test, x-ray, or other test Adult Health Plan Health literacy
  10. www.qualitymeasures.ahrq.gov/sdoh/clas/index.html
    July 01, 2023 - AHRQ Health Literacy Universal Precautions Toolkit, 2nd edition The  AHRQ Health Literacy Universal … increase patient understanding of health information, and enhance support for patients of all health literacy … Cindy Brach , AHRQ’s lead for cultural competence discusses the relationship between CLAS and health literacy … Disease Prevention and Control CDC, Effective Communication For Healthcare Teams: Addressing Health Literacy … Related Resources AHRQ Health Literacy Resources National Healthcare Quality and Disparities Reports
  11. www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/health-literacy/professional-training/training-for-health-care-leaders.pdf
    January 01, 2014 -  Adherence to health literacy principles?  Understandability? … Informed Consent and Health Literacy. Workshop summary. Alper J, Rapporteur. … Roundtable on Health Literacy Workshop: Implementation of Attributes of Health Literacy Washington … The AHRQ Health Literacy Universal Precautions Toolkit. 2nd Edition. … Roundtable on Health Literacy Workshop: Implementation of Attributes of Health Literacy Washington
  12. www.qualitymeasures.ahrq.gov/questions/resources/research.html
    November 01, 2020 - Health literacy and the quality of physician–patient communication during hospitalization. … Evaluation of an Australian Health Literacy Program Delivered in Adult Education Settings. … Developing Verbal Health Literacy with Adult Learners Through Training in Shared Decision-Making. … Skills for Shared Decision-Making: Evaluation of a Health Literacy Program for Consumers with Lower Literacy … Health Literacy Research and Practice 3(3) Suppl S58-S74. 3 Oct. 2019.
  13. www.qualitymeasures.ahrq.gov/downloads/pub/advances/vol1/Schillinger.pdf
    January 01, 2004 - , while 23 (13 percent) had marginal health literacy, and 69 (39 percent) had adequate health literacy … The test of functional health literacy in adults: a new instrument for measuring patients’ literacy … Development of a brief test to measure functional health literacy. … Literacy and performance on the Mini-Mental State Examination. … Health literacy and performance on the Mini-Mental State Examination.
  14. www.qualitymeasures.ahrq.gov/ncepcr/care/index.html
    March 01, 2023 - Guidelines Practice Facilitation Health IT and Workflow Health Literacy Quality Improvement … Health Literacy Th e AHRQ Health Literacy Universal Precautions Toolkit – 2 n d ed ition . … increase patient understanding of health information, and enhance support for patients of all health literacy … Also available is a crosswalk showing how implementing health literacy tools can help meet standards … AHRQ’s Health Literacy Website .
  15. www.qualitymeasures.ahrq.gov/patient-safety/resources/index.html
    December 01, 2022 - High-Performance Work Practices in CLABSI Prevention Interventions CUSP Success Stories Health Literacy … AHRQ Health Literacy Universal Precautions Toolkit Pharmacy Health Literacy Center   National … Pediatric Quality Measures Program Pharmacy Health Literacy Center This site provides pharmacists … with recently released health literacy tools and other resources from the Agency for Healthcare Research
  16. www.qualitymeasures.ahrq.gov/prevention/curriculum/index.html
    January 01, 2021 - Advancing Pharmacy Health Literacy Practices Through Quality Improvement Advancing Pharmacy Health … Literacy Practices Through Quality Improvement: Curricular Modules for Faculty is a set of modules to … help pharmacy faculty integrate health literacy and health literacy quality improvement into courses
  17. www.qualitymeasures.ahrq.gov/cahps/surveys-guidance/item-sets/literacy/suppl-interpreter-service-items-hp-survey50-adult.html
    April 01, 2020 - Consumer Assessment of Healthcare Providers and Systems (CAHPS) Supplemental Items Health Literacy … Browse All Items Patient Narrative Items Patient-Centered Medical Home Health Literacy … Related topic: Health Literacy . … assess interpreter services may also want to review and use supplemental items that ask about health literacy … https://www.ahrq.gov/cahps/surveys-guidance/item-sets/literacy/suppl-interpreter-service-items-hp-survey50
  18. www.qualitymeasures.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?order=title&page=15&search_api_fulltext=&sort=asc
    Communication barriers (2) Coordination of care (38) Health information technology (21) Health literacy … used medical words patient did not understand Adult Health Plan Health literacy … Provider answered all of patient's questions Adult Clinician & Group Health literacy … patient was going to follow instructions Adult Clinician & Group Health literacy … Provider asked if patient had health questions Adult Clinician & Group Health literacy
  19. www.qualitymeasures.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?order=title&page=13&search_api_fulltext=&sort=asc
    Communication barriers (2) Coordination of care (38) Health information technology (21) Health literacy … someone else's home, or another health facility Adult Hospital Health literacy … Personal doctor answered all of patient's questions Adult Health Plan Health literacy … Personal doctor asked if patient had health questions Adult Health Plan Health literacy … describe how patient was going to follow instructions Adult Health Plan Health literacy
  20. www.qualitymeasures.ahrq.gov/research/publications/search.html?page=18
    November 01, 2007 - Find Publications by Keyword or Topic Topics - Any - Featured Clinicians & Providers Health Literacy … Pharmacy Health Literacy Assessment Tool User's Guide This pharmacy health literacy tool was designed … Pharmacy Staff This training program is designed to introduce pharmacists to the problem of low health literacy … that pharmacy staff members can use to improve communication with patients who may have limited health literacy

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