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181. The SHARE Approach—Putting Shared Decisionmaking Into Practice: A User’s Guide for Clinical Teams | Agency for Healthcare Research and Quality
     www.qualitymeasures.ahrq.gov/health-literacy/professional-training/shared-decision/tool/resource-8.html
     September 01, 2020 - Careers Contact Us Español FAQs Home Health Literacy … SHARE: More topics in this section Health Literacy … About Health Literacy Health Literacy Improvement Tools Professional Education and … Training Health Literacy Publications Patient Engagement and Education Research Tools … https://www.ahrq.gov/health-literacy/professional-training/shared-decision/tool/resource-8.html

182. The SHARE Approach—Achieving Patient-Centered Care with Shared Decisionmaking: A Brief for Administrators and Practice Leaders | Agency for Healthcare Research and Quality
     www.qualitymeasures.ahrq.gov/health-literacy/professional-training/shared-decision/tool/resource-9.html
     September 01, 2020 - Careers Contact Us Español FAQs Home Health Literacy … SHARE: More topics in this section Health Literacy … About Health Literacy Health Literacy Improvement Tools Professional Education and … Training Health Literacy Publications Patient Engagement and Education Research Tools … https://www.ahrq.gov/health-literacy/professional-training/shared-decision/tool/resource-9.html

183. CAHPS Supplemental Items | Agency for Healthcare Research and Quality
     www.qualitymeasures.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?order=field_short_title&page=5&search_api_fulltext=&sort=asc
     x-ray, or other test were easy to understand Adult Clinician & Group Health literacy … C-HL3 Provider talked too fast Adult Clinician & Group Health literacy … talked with patient about reason for visit Adult Clinician & Group Health literacy … provider about health questions or concerns Adult Clinician & Group Health literacy … interest in patient's questions or concerns Adult Clinician & Group Health literacy

184. CAHPS Supplemental Items | Agency for Healthcare Research and Quality
     www.qualitymeasures.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?order=title&page=5&search_api_fulltext=&sort=asc
     Health plan information was easy to understand Adult Health Plan Health literacy … blood test, x-ray, or other test results to patient Adult Hospital Health literacy … what a blood test, x-ray, or other test was for Adult Hospital Health literacy … make a complaint to the health plan was confusing Adult Health Plan Health literacy … would have to pay for medicines was confusing Adult Health Plan Health literacy

185. CAHPS Supplemental Items | Agency for Healthcare Research and Quality
     www.qualitymeasures.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?order=title&page=7&search_api_fulltext=&sort=desc
     about specific illness or health condition Adult Clinician & Group Health literacy … understand instructions about medicines Adult Clinician & Group Health literacy … explanation about possible side effects Adult Clinician & Group Health literacy … blood test, x-ray, or other test was for Adult Clinician & Group Health literacy … patient was going to follow instructions Adult Clinician & Group Health literacy

186. CAHPS Supplemental Items | Agency for Healthcare Research and Quality
     www.qualitymeasures.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?order=title&page=11&search_api_fulltext=&sort=desc
     Patient started a prescription medicine Adult Clinician & Group Health literacy … for specific illness or health condition Adult Clinician & Group Health literacy … doctor for specific illness or health condition Adult Health Plan Health literacy … in writing about how to take care of self at home Adult Hospital Health literacy … of self at home in a language other than English Adult Hospital Health literacy

187. Appendix 5: Health Literacy Assessment Facilitator’s Guide (Spanish version) (pdf file)
     www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/pharmhealthlit/sp_facili_guide_pt_focus_gps.pdf
     May 08, 2013 - Appendix 5: Health Literacy Assessment Facilitator’s Guide (Spanish version) 1 Appendix 5: Health … Literacy Assessment Facilitator’s Guide for Patient Focus Groups I.

188. CAHPS Supplemental Items | Agency for Healthcare Research and Quality
     www.qualitymeasures.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?order=title&page=7&search_api_fulltext=&sort=asc
     answered all questions to patient's satisfaction Adult Hospital Health literacy … because of the way they spoke patient's language Adult Hospital Health literacy … H-HL6 Nurses interrupted patient Adult Hospital Health literacy … H-HL5 Nurses talked too fast Adult Hospital Health literacy … , sarcastic, or rude tone or manner with patient Adult Hospital Health literacy

189. CAHPS Supplemental Items | Agency for Healthcare Research and Quality
     www.qualitymeasures.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?order=title&page=8&search_api_fulltext=&sort=asc
     have to pay for special services or equipment Adult Health Plan Health literacy … about how to make a complaint to the health plan Adult Health Plan Health literacy … found information about coverage and benefits Adult Health Plan Health literacy … how much patient would have to pay for medicines Adult Health Plan Health literacy … Patient was given enough time to fill out forms Adult Hospital Health literacy

190. CAHPS Supplemental Items | Agency for Healthcare Research and Quality
     www.qualitymeasures.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?order=title&page=18&search_api_fulltext=&sort=desc
     Health plan information was easy to understand Adult Health Plan Health literacy … Health plan information was confusing Adult Health Plan Health literacy … test, x-ray, or other test was easy to understand Adult Hospital Health literacy … x-ray, or other test was easy to understand Adult Clinician & Group Health literacy … test, x-ray, or other test was easy to understand Adult Health Plan Health literacy

191. CAHPS Supplemental Items | Agency for Healthcare Research and Quality
     www.qualitymeasures.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?order=title&page=15&search_api_fulltext=&sort=desc
     , sarcastic, or rude tone or manner with patient Adult Hospital Health literacy … H-HL5 Nurses talked too fast Adult Hospital Health literacy … H-HL6 Nurses interrupted patient Adult Hospital Health literacy … because of the way they spoke patient's language Adult Hospital Health literacy … answered all questions to patient's satisfaction Adult Hospital Health literacy

192. Novant Health Uses AHRQ Tool to Assess and Improve Patient Communications | Agency for Healthcare Research and Quality
     www.qualitymeasures.ahrq.gov/news/newsroom/case-studies/201602.html
     April 01, 2016 - "Increasing patient literacy is key to lowering readmissions and providing better care." … The tool addresses various degrees of health literacy by taking into consideration patients' understanding … In recent years, Novant Health also has implemented AHRQ's Health Literacy Universal Precautions Toolkit … More than a third of U.S. adults have limited health literacy, which interferes with their ability to … "The Health Literacy Universal Precautions Toolkit and PEMAT are excellent resources that, when used

193. My Medicines List (pdf file)
     www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/health-literacy/my-medicines-list.pdf
     September 20, 2022 - My Medicines List Page 1 of 3 My Medicines List My Name: My Allergies: My Emergency Contact Information: My medicines, vitamins, herbals, and supplements, as of Include all prescription and non-prescription medicines. Non-prescription medicines may include vitamins, herbals, supplements, cold or co…

194. AHRQ-Sponsored Continuing Education Activities | Agency for Healthcare Research and Quality
     www.qualitymeasures.ahrq.gov/patient-safety/education/continuing-ed/index.html
     November 01, 2023 - AHRQ Health Literacy Modules (Select Professional Education and Training )—Physicians and nurses can … earn CE credits while learning about the challenges in caring for patients with low health literacy … as well as strategies to improve patient communication and care by taking the AHRQ-developed Health Literacy … and (2) Improving Health Literacy by Improving Communication Skills . … family physicians can earn credit for recertification (MOC Part 2) as well as CE by taking the Health Literacy

195. Making Informed Consent an Informed Choice: Training for Health Care Professionals (pdf file)
     www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/health-literacy/professional-training/training-for-health-care-professionals.pdf
     January 01, 2014 - Roundtable on Health Literacy Workshop: Implementation of Attributes of Health Literacy Washington, … Roundtable on Health Literacy Workshop: Implementation of Attributes of Health Literacy Washington, … and informed consent Informed Consent and Health Literacy. … AHRQ Health Literacy Universal Precautions Toolkit, 2nd Edition. … In Understanding Health Literacy. Schwartzberg JG, VanGeest JB, Wang CC, Editors.

196. Supplemental Health Literacy Items for the CAHPS Clinician & Group Survey (pdf file)
     www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/item-sets/CG/health-literacy-cg-cahps-adult-spanish-2357-3b.pdf
     January 05, 2018 - Supplemental Health Literacy Items for the CAHPS Clinician & Group Survey 12/1/2017 Page 1 Document … /cahps Supplemental Items for the CAHPS® Clinician & Group Survey 3.0 Topic: Health Literacy … surveys-guidance/item-sets/index.html CAHPS® Clinician & Group Survey 3.0 Supplemental Items: Health Literacy … C-HL10 Note: Use with C-HL10 CAHPS® Clinician & Group Survey 3.0 Supplemental Items: Health Literacy … C-HL15 Note: Use with C-HL14 CAHPS® Clinician & Group Survey 3.0 Supplemental Items: Health Literacy

197. Supplemental Health Literacy Items for the CAHPS Health Plan Survey (pdf file)
     www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/item-sets/HP/health-literacy-hp-cahps-adult-spanish-2157-3b.pdf
     January 05, 2018 - Supplemental Health Literacy Items for the CAHPS Health Plan Survey 12/1/2017 Page 1 Document No. … www.ahrq.gov/cahps Supplemental Items for the CAHPS® Health Plan Survey 5.0 Topic: Health Literacy … cahps/surveys-guidance/item-sets/index.html CAHPS® Health Plan Survey 5.0 Supplemental Items: Health Literacy … Must use P-HL4 if using this item CAHPS® Health Plan Survey 5.0 Supplemental Items: Health Literacy … P-HL9 and P-HL10 if using this item CAHPS® Health Plan Survey 5.0 Supplemental Items: Health Literacy

198. CAHPS Supplemental Items | Agency for Healthcare Research and Quality
     www.qualitymeasures.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?order=title&page=14&search_api_fulltext=&sort=desc
     Patient was given enough time to fill out forms Adult Hospital Health literacy … found information about coverage and benefits Adult Health Plan Health literacy … how much patient would have to pay for medicines Adult Health Plan Health literacy … about how to make a complaint to the health plan Adult Health Plan Health literacy … have to pay for special services or equipment Adult Health Plan Health literacy

199. CAHPS Supplemental Items | Agency for Healthcare Research and Quality
     www.qualitymeasures.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?order=title&page=1&search_api_fulltext=&sort=desc
     Staff offered patient help in filling out a form Adult Hospital Health literacy … call if patient had problems after leaving hospital Adult Hospital Health literacy … describe how patient would take medications at home Adult Hospital Health literacy … give results of blood test, x-ray, or other test Adult Health Plan Health literacy … , x-ray, or other test were easy to understand Adult Health Plan Health literacy

200. CAHPS Supplemental Items | Agency for Healthcare Research and Quality
     www.qualitymeasures.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?order=title&page=4&search_api_fulltext=&sort=asc
     needed information on the health plan's Website Adult Health Plan Health literacy … test, x-ray, or other test was easy to understand Adult Health Plan Health literacy … x-ray, or other test was easy to understand Adult Clinician & Group Health literacy … test, x-ray, or other test was easy to understand Adult Hospital Health literacy … Forms were easy for patient to fill out Adult Hospital Health literacy