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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/pharmhealthlit/Kripalani_2006.pdf
January 01, 2006 - Define literacy and health literacy
2. … Overview of the health literacy training program. … Institute of Medicine Committee on Health Literacy.
Health Literacy. … Adult
Literacy in America: a first look at the findings of
the National Adult Literacy Survey. 2nd … Health Literacy: A Manual for Clini-
cians. In: Health literacy introduction kit [kit].
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www.qualitymeasures.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?order=field_short_title&page=7&search_api_fulltext=&sort=desc
, x-ray, or other test were easy to understand
Adult
Health Plan
Health literacy … used medical words patient did not understand
Adult
Health Plan
Health literacy … give results of blood test, x-ray, or other test
Adult
Health Plan
Health literacy … what a blood test, x-ray, or other test was for
Adult
Health Plan
Health literacy … easy to understand instructions about medicines
Adult
Health Plan
Health literacy
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www.qualitymeasures.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?order=title&page=22&search_api_fulltext=&sort=asc
Staff offered patient help in filling out a form
Adult
Hospital
Health literacy … call if patient had questions about medications
Adult
Hospital
Health literacy … too much information about coverage and benefits
Adult
Health Plan
Health literacy … have to pay for special services or equipment
Adult
Health Plan
Health literacy … too much information about how to stay healthy
Adult
Health Plan
Health literacy
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www.qualitymeasures.ahrq.gov/health-literacy/professional-training/shared-decision/tool/resource-6.html
September 01, 2020 - About Health Literacy
Health Literacy Improvement Tools
Professional Education and … Health literacy: a primer for pharmacists. Am J Health Syst Pharm 2013 Jun 1;70(11):949-55. … Practice improvement, part II: health literacy. FP Essent 2013 Nov; 414:19-24. … Physician communication with diabetic patients who have low health literacy. … Health Literacy Universal Precautions Toolkit.
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www.qualitymeasures.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?order=field_short_title&page=18&search_api_fulltext=&sort=asc
about how to stay healthy was easy to understand
Adult
Health Plan
Health literacy … too much information about how to stay healthy
Adult
Health Plan
Health literacy … needed information on the health plan's Website
Adult
Health Plan
Health literacy … information about health questions or concerns
Adult
Health Plan
Health literacy … doctor for specific illness or health condition
Adult
Health Plan
Health literacy
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www.qualitymeasures.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?order=title&page=6&search_api_fulltext=&sort=asc
have to pay for medicines was easy to understand
Adult
Health Plan
Health literacy … about how to stay healthy was easy to understand
Adult
Health Plan
Health literacy … taking care of self at home was easy to understand
Adult
Hospital
Health literacy … self at home were available in patient's language
Adult
Hospital
Health literacy … health condition were easy to understand
Adult
Clinician & Group
Health literacy
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www.qualitymeasures.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?order=title&page=19&search_api_fulltext=&sort=desc
needed information on the health plan's Website
Adult
Health Plan
Health literacy … , sarcastic, or rude tone or manner with patient
Adult
Hospital
Health literacy … H-HL12
Doctors talked too fast
Adult
Hospital
Health literacy … because of the way they spoke patient's language
Adult
Hospital
Health literacy … answered all questions to patient's satisfaction
Adult
Hospital
Health literacy
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www.qualitymeasures.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?order=title&page=10&search_api_fulltext=&sort=asc
H-HL26
Patient had to fill out forms
Adult
Hospital
Health literacy … H-HL24
Patient had to sign forms
Adult
Hospital
Health literacy … /she could make a complaint to the health plan
Adult
Health Plan
Health literacy … have to pay for special services or equipment
Adult
Health Plan
Health literacy … from the health plan about how to stay healthy
Adult
Health Plan
Health literacy
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www.qualitymeasures.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?order=title&page=9&search_api_fulltext=&sort=desc
easy to understand instructions about medicines
Adult
Health Plan
Health literacy … information about health questions or concerns
Adult
Health Plan
Health literacy … information patient wanted about patient's health
Adult
Health Plan
Health literacy … what a blood test, x-ray, or other test was for
Adult
Health Plan
Health literacy … someone else's home, or another health facility
Adult
Hospital
Health literacy
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www.qualitymeasures.ahrq.gov/health-literacy/professional-training/shared-decision/webinars/video-decision-aid.html
September 01, 2020 - Careers
Contact Us
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Health Literacy … SHARE:
More topics in this section
Health Literacy … About Health Literacy
Health Literacy Improvement Tools
Professional Education and … Training
Health Literacy Publications
Patient Engagement and Education
Research Tools … https://www.ahrq.gov/health-literacy/professional-training/shared-decision/webinars/video-decision-aid.html
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/research/findings/nhqrdr/dataspotlight-health-literacy.pdf
March 01, 2019 - Nationwide, only 12% of adults have proficient
health literacy.1 That means almost 9 out of 10 Americans … The health literacy of America’s adults: results from the 2003
National Assessment of Adult Literacy … Health literacy: a prescription to end confusion. … Closing the loop: physician communication with diabetic
patients who have low health literacy. … https://www.nap.edu/catalog/10883/health-literacy-a-prescription-to-end-confusion
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www.qualitymeasures.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?order=title&page=3&search_api_fulltext=&sort=asc
answered all questions to patient's satisfaction
Adult
Hospital
Health literacy … because of the way they spoke patient's language
Adult
Hospital
Health literacy … H-HL14
Doctors interrupted patient
Adult
Hospital
Health literacy … H-HL12
Doctors talked too fast
Adult
Hospital
Health literacy … , sarcastic, or rude tone or manner with patient
Adult
Hospital
Health literacy
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www.qualitymeasures.ahrq.gov/cahps/surveys-guidance/item-sets/literacy/suppl-interpreter-service-items.html
October 01, 2023 - Browse All Items
Patient Narrative Items
Patient-Centered Medical Home
Health Literacy … Hospital Survey: Interpreter Services
Population version: Adult
Related topic: Health Literacy … assess interpreter services may also want to review and use supplemental items that ask about health literacy … https://www.ahrq.gov/cahps/surveys-guidance/item-sets/literacy/suppl-interpreter-service-items.html
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www.qualitymeasures.ahrq.gov/talkingquality/resources/writing/guidelines.html
September 01, 2019 - These tools will help you write effectively for an audience that includes people with a broad range of literacy … Health Literacy Online: A Guide to Writing and Designing Easy-to-Use Health Web Sites. … This guide provides information on creating health Web sites and Web content for users with limited literacy … The Health Literacy Style Manual. … Teaching Patients With Low Literacy Skills, Second Edition. Philadelphia; J.B.
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www.qualitymeasures.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?order=title&page=14&search_api_fulltext=&sort=asc
what a blood test, x-ray, or other test was for
Adult
Health Plan
Health literacy … information patient wanted about patient's health
Adult
Health Plan
Health literacy … information about health questions or concerns
Adult
Health Plan
Health literacy … easy to understand instructions about medicines
Adult
Health Plan
Health literacy … doctor ordered a blood test, x-ray, or other test
Adult
Health Plan
Health literacy
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www.qualitymeasures.ahrq.gov/health-literacy/professional-training/shared-decision/tool/resource-2.html
September 01, 2020 - Careers
Contact Us
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FAQs
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Health Literacy … About Health Literacy
Health Literacy Improvement Tools
Professional Education and … Training
Health Literacy Publications
Patient Engagement and Education
Research Tools … Communicating numbers can be challenging because even people with high health literacy can have low health … https://www.ahrq.gov/health-literacy/professional-training/shared-decision/tool/resource-2.html
-
www.qualitymeasures.ahrq.gov/health-literacy/professional-training/shared-decision/tool/resource-1.html
September 01, 2020 - Careers
Contact Us
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FAQs
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Health Literacy … About Health Literacy
Health Literacy Improvement Tools
Professional Education and … Training
Health Literacy Publications
Patient Engagement and Education
Research Tools … Health Literacy and Shared Decisionmaking: A Reference Guide for Health Care Providers (Tool 4) . … https://www.ahrq.gov/health-literacy/professional-training/shared-decision/tool/resource-1.html
-
www.qualitymeasures.ahrq.gov/health-literacy/professional-training/shared-decision/tool/resource-3.html
September 01, 2020 - Careers
Contact Us
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FAQs
Home
Health Literacy … SHARE:
More topics in this section
Health Literacy … About Health Literacy
Health Literacy Improvement Tools
Professional Education and … Training
Health Literacy Publications
Patient Engagement and Education
Research Tools … https://www.ahrq.gov/health-literacy/professional-training/shared-decision/tool/resource-3.html
-
www.qualitymeasures.ahrq.gov/health-literacy/professional-training/shared-decision/tool/resource-5.html
September 01, 2020 - About Health Literacy
Health Literacy Improvement Tools
Professional Education and … Health Literacy: A Prescription to End Confusion. … The Calgary Charter on Health Literacy: Rationale and Core Principles for the Development of Health Literacy … Roundtable on Health Literacy, Institute of Medicine. 2013.
11. … https://www.ahrq.gov/health-literacy/professional-training/shared-decision/tool/resource-5.html
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www.qualitymeasures.ahrq.gov/health-literacy/professional-training/shared-decision/tool/resource-7.html
September 01, 2020 - Careers
Contact Us
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FAQs
Home
Health Literacy … About Health Literacy
Health Literacy Improvement Tools
Professional Education and … Training
Health Literacy Publications
Patient Engagement and Education
Research Tools … The best decision aids meet cultural, and health literacy or plain language standards. … https://www.ahrq.gov/health-literacy/professional-training/shared-decision/tool/resource-7.html