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121. About the SHARE Approach Workshop | Agency for Healthcare Research and Quality
     www.qualitymeasures.ahrq.gov/health-literacy/professional-training/shared-decision/workshop/about.html
     September 01, 2020 - Careers Contact Us Español FAQs Home Health Literacy … SHARE: More topics in this section Health Literacy … About Health Literacy Health Literacy Improvement Tools Professional Education and … Training Health Literacy Publications Patient Engagement and Education Research Tools … https://www.ahrq.gov/health-literacy/professional-training/shared-decision/workshop/about.html

122. SHARE Approach Curriculum Tools | Agency for Healthcare Research and Quality
     www.qualitymeasures.ahrq.gov/health-literacy/professional-training/shared-decision/tools/index.html
     February 01, 2021 - About Health Literacy Health Literacy Improvement Tools Professional Education and … Tool 4: Health Literacy and Shared Decisionmaking: A Reference Guide for Health Care Providers ( PDF … , 2.64 MB) This health literacy 101 fact sheet offers an overview of health literacy challenges in … care providers can apply when presenting decision aids to people with limited health literacy/limited … https://www.ahrq.gov/health-literacy/professional-training/shared-decision/tools/index.html

123. SHARE Approach Success Stories | Agency for Healthcare Research and Quality
     www.qualitymeasures.ahrq.gov/health-literacy/professional-training/shared-decision/success/index.html
     September 01, 2020 - Careers Contact Us Español FAQs Home Health Literacy … SHARE: More topics in this section Health Literacy … About Health Literacy Health Literacy Improvement Tools Professional Education and … Training Health Literacy Publications Patient Engagement and Education Research Tools … https://www.ahrq.gov/health-literacy/professional-training/shared-decision/success/index.html

124. A Pharmacy Health Literacy Assessment Tool User's Guide: Appendix 3 (pdf file)
     www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/pharmhealthlit/pharmlit/pharmlitap3.pdf
     October 15, 2007 - A Pharmacy Health Literacy Assessment Tool User's Guide: Appendix 3 How Health Literacy Friendly Are … The patient has limited literacy skills. f. The patient is in a rush. g. … in delivering its services to patients with limited literacy skills. … literacy issues. 30. … Our staff knows about the adult literacy resources in our community.

125. Strategies to Improve Communication Between Pharmacy Staff and Patients: A Training Program for Pharmacy Staff (pdf file)
     www.qualitymeasures.ahrq.gov/sites/default/files/publications2/files/pharmtrain.pdf
     January 01, 2010 - Define health literacy 2. Describe the health care experiences of low- literacy patients 3. … Define health literacy 2. Describe the health care experiences of low- literacy patients 3. … Define health literacy 2. Describe the health care experiences of low- literacy patients 3. … Understanding Health Literacy: New Estimates of the Costs of Inadequate Health Literacy. … Understanding Health Literacy: New Estimates of the Costs of Inadequate Health Literacy.

126. CAHPS Supplemental Items | Agency for Healthcare Research and Quality
     www.qualitymeasures.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?page=9
     March 19, 2024 - from the health plan about how to stay healthy Adult Health Plan Health literacy … have to pay for special services or equipment Adult Health Plan Health literacy … too much information about how to stay healthy Adult Health Plan Health literacy … have to pay for special services or equipment Adult Health Plan Health literacy … have to pay for special services or equipment Adult Health Plan Health literacy

127. CAHPS Supplemental Items | Agency for Healthcare Research and Quality
     www.qualitymeasures.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?order=field_supplemental_topics&page=4&search_api_fulltext=&sort=asc
     , sarcastic, or rude tone or manner with patient Adult Hospital Health literacy … what a blood test, x-ray, or other test was for Adult Hospital Health literacy … H-HL26 Patient had to fill out forms Adult Hospital Health literacy … Staff offered patient help in filling out a form Adult Hospital Health literacy … Patient was given enough time to fill out forms Adult Hospital Health literacy

128. CAHPS Supplemental Items | Agency for Healthcare Research and Quality
     www.qualitymeasures.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?order=field_supplemental_topics&page=7&search_api_fulltext=&sort=asc
     medical words patient did not understand Adult Clinician & Group Health literacy … for specific illness or health condition Adult Clinician & Group Health literacy … health condition were easy to understand Adult Clinician & Group Health literacy … patient was going to follow instructions Adult Clinician & Group Health literacy … Patient started a prescription medicine Adult Clinician & Group Health literacy

129. CAHPS Supplemental Items | Agency for Healthcare Research and Quality
     www.qualitymeasures.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?order=field_supplemental_topics&page=8&search_api_fulltext=&sort=asc
     used medical words patient did not understand Adult Health Plan Health literacy … information about health questions or concerns Adult Health Plan Health literacy … doctor for specific illness or health condition Adult Health Plan Health literacy … easy to understand instructions about medicines Adult Health Plan Health literacy … , x-ray, or other test were easy to understand Adult Health Plan Health literacy

130. CAHPS Supplemental Items | Agency for Healthcare Research and Quality
     www.qualitymeasures.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?order=field_supplemental_topics&page=6&search_api_fulltext=&sort=asc
     help patient remember to take medicines Adult Clinician & Group Health literacy … explanation about possible side effects Adult Clinician & Group Health literacy … understand instructions about medicines Adult Clinician & Group Health literacy … Patient started a prescription medicine Adult Clinician & Group Health literacy … patient was going to follow instructions Adult Clinician & Group Health literacy

131. CAHPS Supplemental Items | Agency for Healthcare Research and Quality
     www.qualitymeasures.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?order=field_supplemental_topics&page=5&search_api_fulltext=&sort=asc
     of self at home in a language other than English Adult Hospital Health literacy … for specific illness or health condition Adult Clinician & Group Health literacy … patient was going to follow instructions Adult Clinician & Group Health literacy … health condition were easy to understand Adult Clinician & Group Health literacy … Patient started a prescription medicine Adult Clinician & Group Health literacy

132. CAHPS Supplemental Items | Agency for Healthcare Research and Quality
     www.qualitymeasures.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?order=field_supplemental_topics&page=18&search_api_fulltext=&sort=desc
     easy to understand instructions about medicines Adult Health Plan Health literacy … what a blood test, x-ray, or other test was for Adult Health Plan Health literacy … , x-ray, or other test were easy to understand Adult Health Plan Health literacy … Health plan information was easy to understand Adult Health Plan Health literacy … found information about coverage and benefits Adult Health Plan Health literacy

133. CAHPS Supplemental Items | Agency for Healthcare Research and Quality
     www.qualitymeasures.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?order=field_short_title&page=6&search_api_fulltext=&sort=desc
     /she could make a complaint to the health plan Adult Health Plan Health literacy … would have to pay for medicines was confusing Adult Health Plan Health literacy … Coverage and benefits information was confusing Adult Health Plan Health literacy … found information about coverage and benefits Adult Health Plan Health literacy … Health plan information was easy to understand Adult Health Plan Health literacy

134. CAHPS Supplemental Items | Agency for Healthcare Research and Quality
     www.qualitymeasures.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?order=field_short_title&page=12&search_api_fulltext=&sort=asc
     H-HL26 Patient had to fill out forms Adult Hospital Health literacy … Staff offered patient help in filling out a form Adult Hospital Health literacy … Patient was given enough time to fill out forms Adult Hospital Health literacy … because of the way they spoke patient's language Adult Hospital Health literacy … someone else's home, or another health facility Adult Hospital Health literacy

135. CAHPS Supplemental Items | Agency for Healthcare Research and Quality
     www.qualitymeasures.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?order=field_short_title&page=16&search_api_fulltext=&sort=asc
     easy to understand instructions about medicines Adult Health Plan Health literacy … used medical words patient did not understand Adult Health Plan Health literacy … , x-ray, or other test were easy to understand Adult Health Plan Health literacy … Health plan information was easy to understand Adult Health Plan Health literacy … found information about coverage and benefits Adult Health Plan Health literacy

136. CAHPS Supplemental Items | Agency for Healthcare Research and Quality
     www.qualitymeasures.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?order=field_short_title&page=11&search_api_fulltext=&sort=desc
     someone else's home, or another health facility Adult Hospital Health literacy … because of the way they spoke patient's language Adult Hospital Health literacy … Patient was given enough time to fill out forms Adult Hospital Health literacy … Staff offered patient help in filling out a form Adult Hospital Health literacy … H-HL26 Patient had to fill out forms Adult Hospital Health literacy

137. CAHPS Supplemental Items | Agency for Healthcare Research and Quality
     www.qualitymeasures.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?order=field_supplemental_topics&page=15&search_api_fulltext=&sort=desc
     answered all questions to patient's satisfaction Adult Hospital Health literacy … , sarcastic, or rude tone or manner with patient Adult Hospital Health literacy … what a blood test, x-ray, or other test was for Adult Hospital Health literacy … H-HL26 Patient had to fill out forms Adult Hospital Health literacy … Staff offered patient help in filling out a form Adult Hospital Health literacy

138. CAHPS Supplemental Items | Agency for Healthcare Research and Quality
     www.qualitymeasures.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?order=field_supplemental_topics&page=16&search_api_fulltext=&sort=desc
     of self at home in a language other than English Adult Hospital Health literacy … medical words patient did not understand Adult Clinician & Group Health literacy … for specific illness or health condition Adult Clinician & Group Health literacy … health condition were easy to understand Adult Clinician & Group Health literacy … patient was going to follow instructions Adult Clinician & Group Health literacy

139. CAHPS Supplemental Items | Agency for Healthcare Research and Quality
     www.qualitymeasures.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?order=field_short_title&page=18&search_api_fulltext=&sort=desc
     medical words patient did not understand Adult Clinician & Group Health literacy … blood test, x-ray, or other test was for Adult Clinician & Group Health literacy … help patient remember to take medicines Adult Clinician & Group Health literacy … help patient remember to take medicines Adult Clinician & Group Health literacy … explanation about possible side effects Adult Clinician & Group Health literacy

140. SHARE Approach Workshop Curriculum | Agency for Healthcare Research and Quality
     www.qualitymeasures.ahrq.gov/health-literacy/professional-training/shared-decision/workshop/mod3-guide.html
     September 01, 2020 - About Health Literacy Health Literacy Improvement Tools Professional Education and … Health literacy       Slide 29. … Health literacy defined       Slide 30. 2003 National Assessment of Adult Literacy Survey (NAALS) revealed … Impact of limited literacy       Slide 32. Impact of limited literacy       Slide 33. … The health literacy of America's adults: Results from the 2003 National Assessment of Adult Literacy