-
www.ahrq.gov/sites/default/files/wysiwyg/health-literacy/3rd-edition-toolkit/patient-portal-form.docx
March 01, 2024 - Patient Portal Feedback Form
Instructions: These questions are meant to guide your collection of feedback as you observe a patient using your portal. They are not intended for distribution directly to patients. Allow the patient to navigate the site. Ask if they could show you how to do something while on the practic…
-
www.ahrq.gov/sites/default/files/wysiwyg/health-literacy/3rd-edition-toolkit/sample-cover-letter.docx
March 01, 2024 - Sample Cover Letter
FIRST AND LAST NAME
LINE ONE OF ADDRESS
LINE TWO OF ADDRESS (IF ANY)
CITY, STATE ZIP
Dear [FIRST AND LAST NAME],
We at [NAME OF PRACTICE] need your help. We want to improve the care we give you and other patients. We would like you to tell us your thoughts about the care you receive from our p…
-
www.ahrq.gov/sites/default/files/wysiwyg/health-literacy/3rd-edition-toolkit/community-referral-form.docx
March 01, 2024 - Community Referral Form: [Practice Name]
Reason for Referral_________________________________
Name of Program: __________________________________________________
Name of Person to Ask For: ___________________________________________
Phone: ____________________________________________________________
Email: _______…
-
www.ahrq.gov/sites/default/files/wysiwyg/health-literacy/3rd-edition-toolkit/suggestion-box-poster.docx
March 01, 2024 - Suggestion Box Poster
Make a Suggestion Box
Make a suggestion box and use the template on the next page to make a poster.
Suggestion Box
Let us know how we are doing!
Please give us feedback.
Are staff friendly and respectful?
Are forms or written information clear or confusing?
Are our explanations and instru…
-
www.ahrq.gov/funding/grantee-profiles/grtprofile-dykes.html
September 01, 2022 - They also place laminated posters in patients’ rooms to engage patients across health literacy levels
-
www.ahrq.gov/research/publications/search.html?page=9
June 01, 2016 - Featured Clinicians & Providers Data & Measures Education & Training Health Information Technology Health Literacy
-
www.ahrq.gov/research/publications/search.html?page=14
February 01, 2014 - Featured Clinicians & Providers Data & Measures Education & Training Health Information Technology Health Literacy
-
www.ahrq.gov/research/publications/search.html?page=13
September 01, 2014 - Featured Clinicians & Providers Data & Measures Education & Training Health Information Technology Health Literacy
-
www.ahrq.gov/research/publications/search.html?page=2
June 01, 2023 - Featured Clinicians & Providers Data & Measures Education & Training Health Information Technology Health Literacy
-
www.ahrq.gov/patient-safety/resources/learning-lab/building-ambulatory-long-desc.html
April 01, 2021 - Assessing mobile phone digital literacy and engagement in user-centered design in a diverse, safety-net … Health literacy, vulnerable patients, and health information technology use: where do we go from here
-
www.ahrq.gov/news/blog/ahrqviews/meps-door-to-door.html
September 01, 2019 - Low health literacy rates and language barriers may present complications.
-
www.ahrq.gov/sites/default/files/wysiwyg/professionals/prevention-chronic-care/decision/research-centers/sheridan_screening_overuse.pdf
January 01, 2014 - Testing persuasive strategies (e.g. appealing to cultural cues)
- Providing special support to low literacy
-
www.ahrq.gov/sites/default/files/wysiwyg/professionals/prevention-chronic-care/decision/research-centers/baker_crc_screening.pdf
January 01, 2014 - and financial barriers by mailing the FOBT to patients at home with free return postage,
overcoming literacy
-
www.ahrq.gov/talkingquality/translate/web/pathways/measures.html
October 01, 2015 - yet know is how to present this kind of option in a way that makes sense to someone whose computer literacy
-
www.ahrq.gov/sites/default/files/wysiwyg/health-literacy/3rd-edition-toolkit/inclusive-language-intake-forms.docx
March 14, 2024 - Inclusive Language for Intake Forms
Below are examples of language you could use on your patient intake forms to ensure an inclusive and affirming patient experience. These questions align with United States Core Data for Interoperability Draft Version 5; however, depending on your electronic health record, you may n…
-
www.ahrq.gov/sites/default/files/wysiwyg/health-literacy/3rd-edition-toolkit/permission-to-bill-insurance.docx
March 01, 2024 - Permission to Bill Insurance
1. I give permission to [name of clinic or doctor’s office] to file for insurance benefits to pay for the care I receive.
2. I understand that:
· [name of clinic or doctor’s office] will send my medical information to my insurance company.
· I must pay my share of the costs.
· I must pa…
-
www.ahrq.gov/sites/default/files/wysiwyg/health-literacy/3rd-edition-toolkit/teach-back-method-poster.pdf
May 29, 2024 - laura.nawrocki
Stamp
Blank Page
-
www.ahrq.gov/sites/default/files/wysiwyg/health-literacy/3rd-edition-toolkit/action-plan-form-example.docx
August 25, 2023 - Action Plan Form Example
My visit with: Dr. Benjamin Thomas Date: August 25, 2023
What I want to do for my health:
|_| Eat better |X| Be more active
|_| Manage my stress |_| Handle my feelings better
|_| Sleep better |_| Take my medicine
Cut down or stop: |_| smoking |_| drinking |_| drugs
|_| Some…
-
www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/item-sets/literacy/suppl_interpreter_services_items_hcahps-adult_957-4a.docx
March 10, 2016 - CAHPS® Hospital Survey Supplemental Items: Interpreter Services
Population Version: Adult
Supplemental Interpreter Services Items for the CAHPS® Hospital Survey
Population Version: Adult
Language: English
Use with HCAHPS: These supplemental items were designed to be added to the Adult version of HCAHPS, which is im…
-
www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/quality-resources/tools/literacy/realm.pdf
February 23, 2016 - REALM-SF Score Sheet
REALM-SF Score Sheet
Patient ID #: ________________________ Date: ___________ Examiner Initials: ____
Behavior _____
Exercise _____
Menopause _____
Rectal _____
Antibiotics _____
Anemia _____
Jaundice _____
TOTAL SCORE ______
Admin…