-
www.ahrq.gov/sites/default/files/wysiwyg/ncepcr/webinars/innovative-use-pcr-091423.pdf
September 14, 2023 - council
and asked them to trial the updated tool, now called EXPERTS-PC
23
Phase 2 Testing
e-Health Literacy … hospital
English or Spanish speakers
Diabetes diagnosis and depression symptoms
Varying digital literacy
-
www.ahrq.gov/sites/default/files/wysiwyg/patient-safety/settings/mcc-summit/mcc-summit-dorr-samal.pdf
May 19, 2020 - consumer health terminologies are available to address this problem; as well, numeracy
and graph literacy
-
www.ahrq.gov/hai/tools/cauti-hospitals/toolkit-impl.html
October 01, 2020 - Accessible ( Microsoft PowerPoint (1 MB) / Transcript ( Word ) / mp3 audio (8.6 MB)
Health Literacy
-
www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/ambulatory-surgery/sections/implementation/training-tools/pf-engagement/pf-engagement-facnotes.docx
May 01, 2017 - Comprehension and Literacy Levels
A patient’s ability to comprehend medical information is vital to engagement … Literacy levels, such as low literacy or non-native English speakers, may further prevent communication
-
www.ahrq.gov/sites/default/files/wysiwyg/pcor/external-stakeholder-report.pdf
June 23, 2023 - language accessibility in the PCORTF Framework
AHRQ aims to build on its extensive work in health literacy … https://www.ahrq.gov/health-literacy/index.html
ix
Additional Key Themes from Stakeholder … possible
and building community research capacity by supporting education on health, digital,
and data literacy … This could be accomplished by prioritizing funding for the
https://www.ahrq.gov/health-literacy/index.html … Health Literacy.
https://www.ahrq.gov/health-literacy/index.html. Accessed June 23, 2023.
9.
-
www.ahrq.gov/prevention/resources/chronic-care/ccrm-atlas-suppl/ccrm-apptabA-2.html
October 01, 2013 - level and means of communication between the community resource and the clinic/clinician
Health literacy
-
www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/advances-in-patient-safety-2/vol4/Advances-Walsh_74.pdf
May 28, 2008 - than 67 percent of parents were able to accurately repeat back medication use instructions,
parental literacy … Health literacy could be evaluated during home
visits to assess the relationship between parent health … literacy and parent administration errors. … Association of low
caregiver health literacy with reported use of
nonstandardized dosing instruments … Parental
literacy level and understanding of medical
information.
-
www.ahrq.gov/sites/default/files/2025-02/feeney-report.pdf
January 01, 2025 - discussion,” with particular emphasis on providers serving large limited English
proficiency and low-literacy … healthcare consumers, in particular LEP/low-literacy populations; 2) presented a
broad framework for … practices to improve
medication compliance on a national scale, with a particular focus on LEP/low-
literacy … workshop on how to broadly improve medication compliance, generally, but in
particular for LEP/low-literacy … of the project, Improving Patient Safety through Informed Consent for
Patients with Limited Health Literacy
-
www.ahrq.gov/ncepcr/care/coordination/atlas/chapter6d.html
June 01, 2014 - Studies using the PACIC have also been applied to diabetic patient populations, assessing the level of literacy … The influence of literacy on patient-reported experiences of diabetes self-management support.
-
www.ahrq.gov/sites/default/files/wysiwyg/hai/tools/clabsi-cauti-icu/partnering-patients-family.pdf
April 01, 2022 - Promote health literacy
by recruiting patients who have been discharged from your unit, and their family
-
www.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/03-new_sops_diagnostic_safety-schiff.pdf
January 01, 2020 - Patient engagement and health literacy
10.
-
www.ahrq.gov/research/findings/final-reports/environmental-scan-programs/envscan-program2.html
April 01, 2018 - Although AIR identified a number of health literacy programs during the environmental scan, most of these … ultimately excluded from the catalog because many of these programs were primarily focused on health literacy … Programs designed to improve patient safety through increased health literacy, however, were included
-
www.ahrq.gov/sites/default/files/wysiwyg/professionals/prevention-chronic-care/resources/ccrm-atlas-suppl/ccrm-atlas-suppl.pdf
October 01, 2013 - Domain Health literacy (patient)
Data source Patient/individual survey
Calculation method This measure … This measure may be
reported as the percentage of patients achieving adequate health literacy. … Form (REALM):
http://www.ahrq.gov/professionals/quality-patient-safety/quality-
resources/tools/literacy … /index.html
http://www.ahrq.gov/professionals/quality-patient-safety/quality-resources/tools/literacy … Domain Health literacy (patient)
Data source Patient/individual survey
Calculation method This measure
-
www.ahrq.gov/sites/default/files/publications/files/ccrm-atlas-suppl.pdf
October 01, 2013 - Domain Health literacy (patient)
Data source Patient/individual survey
Calculation method This measure … This measure may be
reported as the percentage of patients achieving adequate health literacy. … Form (REALM):
http://www.ahrq.gov/professionals/quality-patient-safety/quality-
resources/tools/literacy … /index.html
http://www.ahrq.gov/professionals/quality-patient-safety/quality-resources/tools/literacy … Domain Health literacy (patient)
Data source Patient/individual survey
Calculation method This measure
-
www.ahrq.gov/sites/default/files/2024-07/leroy1-report.pdf
January 01, 2024 - It must be
clear and designed to accommodate differences in consumer characteristics, such as literacy
-
www.ahrq.gov/research/findings/final-reports/diabetesnetwork/diabnet4a.html
October 01, 2014 - Diabetes
Any written materials for Hispanics in community health clinics should be developed for a low literacy … Tools validated in Spanish in the research environment may not be at the appropriate literacy level or
-
www.ahrq.gov/ncepcr/tools/cultural-competence/index.html
August 01, 2019 - Oral, Linguistic, and Culturally Competent Services
Guides for Managed Care Plans
To address shifting demographic trends in health
care, two guides offer approaches to defining cultural needs in managed care and
developing appropriate services for them. The Centers for Medicare & Medicaid Services (CMS)…
-
www.ahrq.gov/research/findings/final-reports/ptfamilyscan/ptfamily2.html
July 01, 2018 - e.g., content, target audience, mode of delivery) and also addressed the usability of the tool (e.g., literacy
-
www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/new-cahps-tools-px-measurement-webcast.pdf
June 25, 2025 - Customized
CAHPS
Survey
13
Examples of CAHPS Supplemental Items
• Shared Decision-Making
• Health Literacy
-
www.ahrq.gov/sites/default/files/publications/files/lepguide.pdf
September 01, 2012 - Patients with limited health literacy, those who may be affected by disabilities, and those who are … to their white counterparts.9,10 This difference may be caused by limited English proficiency,
low literacy … This
may include an assessment of cultural and literacy needs. … • Front desk staff rapidly and effectively communicate patient language, cultural, and literacy needs … • Communicate
patient language and
cultural literacy needs
to the care team.