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www.ahrq.gov/health-literacy/professional-training/lepguide/exec-summary.html
September 01, 2020 - their white counterparts. 9 , 10 This difference may be caused by limited English proficiency, low literacy
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www.ahrq.gov/health-literacy/professional-training/lepguide/app-b.html
September 01, 2020 - Improving Patient Safety Systems for Patients With Limited English Proficiency
Appendix B: Bringing It To Life - Case Study
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Improving Patient Safety Systems for Patients With Limited English Proficiency
About This Guide
Executive Summary
Chapter 1: Bac…
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September 01, 2020 - Improving Patient Safety Systems for Patients With Limited English Proficiency
Appendix C: Advisory Board Members
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Improving Patient Safety Systems for Patients With Limited English Proficiency
About This Guide
Executive Summary
Chapter 1: Background on…
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September 01, 2020 - Improving Patient Safety Systems for Patients With Limited English Proficiency
Appendix D: Methods
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Improving Patient Safety Systems for Patients With Limited English Proficiency
About This Guide
Executive Summary
Chapter 1: Background on Patient Safety…
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September 01, 2020 - Improving Patient Safety Systems for Patients With Limited English Proficiency
Appendix F: PowerPoint Presentation: Executive Summary
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Improving Patient Safety Systems for Patients With Limited English Proficiency
About This Guide
Executive Summary
Chapter 1: B…
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September 01, 2020 - Improving Patient Safety Systems for Patients With Limited English Proficiency
Chapter 2: Five Key Recommendations To Improve Patient Safety for LEP Patients
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www.ahrq.gov/es/health-literacy/improve/pharmacy/medicine-list.html
October 01, 2022 - Cómo crear Mi Lista de Medicamentos
Puede ser difícil llevar un control de sus medicamentos. Mi Lista de Medicamentos puede recodarle cuándo, cómo, y cuánto medicamento tomar. Aquí encontrará instrucciones paso a paso para crear Mi Lista de Medicamentos para usted, un familiar, amigo, o cualquiera que usted cu…
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www.ahrq.gov/sites/default/files/wysiwyg/research/findings/nhqrdr/dataspotlight-health-literacy.pdf
March 01, 2019 - Nationwide, only 12% of adults have proficient
health literacy.1 That means almost 9 out of 10 Americans … The health literacy of America’s adults: results from the 2003
National Assessment of Adult Literacy … Health literacy: a prescription to end confusion. … Closing the loop: physician communication with diabetic
patients who have low health literacy. … https://www.nap.edu/catalog/10883/health-literacy-a-prescription-to-end-confusion
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/pharmhealthlit/sp_facili_guide_pt_focus_gps.pdf
May 08, 2013 - Appendix 5: Health Literacy Assessment Facilitator’s Guide (Spanish version)
1
Appendix 5: Health … Literacy Assessment Facilitator’s Guide
for Patient Focus Groups
I.
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www.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?order=title&page=0&search_api_fulltext=&sort=desc
take care of self at home were easy to understand
Adult
Hospital
Health literacy … have to pay for special services or equipment
Adult
Health Plan
Health literacy … how much patient would have to pay for medicines
Adult
Health Plan
Health literacy … too much information about how to stay healthy
Adult
Health Plan
Health literacy … call if patient had questions about medications
Adult
Hospital
Health literacy
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www.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?order=title&page=3&search_api_fulltext=&sort=asc
answered all questions to patient's satisfaction
Adult
Hospital
Health literacy … because of the way they spoke patient's language
Adult
Hospital
Health literacy … H-HL14
Doctors interrupted patient
Adult
Hospital
Health literacy … H-HL12
Doctors talked too fast
Adult
Hospital
Health literacy … , sarcastic, or rude tone or manner with patient
Adult
Hospital
Health literacy
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www.ahrq.gov/news/newsroom/case-studies/index.html?page=12
August 01, 2014 - Universal Precautions Toolkit Topic(s): Health Literacy, Prevention Geographic Location: Kentucky … Implementer: Southern Kentucky Area Health Education Center Date: June 2014
AHRQ’s Health Literacy … in Mayo Clinic's Transplant Center Impact Case Study Identifier: 2014-07 AHRQ Product(s): Health Literacy … Universal Precautions Toolkit Topic(s): Health Literacy, Prevention Geographic Location: Minnesota … Universal Precautions Toolkit Topic(s): Health Literacy, Patient Safety, Disparities Geographic Location
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www.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?order=title&page=12&search_api_fulltext=&sort=desc
from the health plan about how to stay healthy
Adult
Health Plan
Health literacy … Patient looked for information about health plan
Adult
Health Plan
Health literacy … how much patient would have to pay for medicines
Adult
Health Plan
Health literacy … have to pay for special services or equipment
Adult
Health Plan
Health literacy … /she could make a complaint to the health plan
Adult
Health Plan
Health literacy
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www.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?order=title&page=14&search_api_fulltext=&sort=asc
what a blood test, x-ray, or other test was for
Adult
Health Plan
Health literacy … information patient wanted about patient's health
Adult
Health Plan
Health literacy … information about health questions or concerns
Adult
Health Plan
Health literacy … easy to understand instructions about medicines
Adult
Health Plan
Health literacy … doctor ordered a blood test, x-ray, or other test
Adult
Health Plan
Health literacy
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/quality-resources/tools/literacy-toolkit/healthlittoolkit2-tool2a.docx
January 15, 2016 - Our practice regularly re-assesses our health literacy environment and updates our health literacy improvement … ☐
☐
☐
☐
2-Create a Health Literacy Improvement Plan
4. … ☐
☐
☐
☐
20-Literacy and Math Resources
47. … ☐
☐
☐
☐
20-Literacy and Math Resources
49. … Health Literacy Universal Precautions Toolkit Second Edition:
Primary Care Health Literacy Assessment
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www.ahrq.gov/talkingquality/translate/presentation.html
April 01, 2016 - The 2003 National Assessment of Adult Literacy found that only 13 percent of adults were proficient in … the kinds of literacy that are critical to understanding and using a comparative quality report. [1] … Literacy in Everyday Life: Results From the 2003 National Assessment of Adult Literacy (NCES 2007–480
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www.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?order=title&page=11&search_api_fulltext=&sort=desc
provider about health questions or concerns
Adult
Clinician & Group
Health literacy … Patient started a prescription medicine
Adult
Clinician & Group
Health literacy … for specific illness or health condition
Adult
Clinician & Group
Health literacy … doctor for specific illness or health condition
Adult
Health Plan
Health literacy … of self at home in a language other than English
Adult
Hospital
Health literacy
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www.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?order=title&page=7&search_api_fulltext=&sort=desc
about specific illness or health condition
Adult
Clinician & Group
Health literacy … understand instructions about medicines
Adult
Clinician & Group
Health literacy … explanation about possible side effects
Adult
Clinician & Group
Health literacy … blood test, x-ray, or other test was for
Adult
Clinician & Group
Health literacy … patient was going to follow instructions
Adult
Clinician & Group
Health literacy
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www.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?order=title&page=5&search_api_fulltext=&sort=asc
Health plan information was confusing
Adult
Health Plan
Health literacy … Health plan information was easy to understand
Adult
Health Plan
Health literacy … blood test, x-ray, or other test results to patient
Adult
Hospital
Health literacy … what a blood test, x-ray, or other test was for
Adult
Hospital
Health literacy … would have to pay for medicines was confusing
Adult
Health Plan
Health literacy
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www.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?order=field_short_title&page=5&search_api_fulltext=&sort=asc
x-ray, or other test were easy to understand
Adult
Clinician & Group
Health literacy … C-HL3
Provider talked too fast
Adult
Clinician & Group
Health literacy … talked with patient about reason for visit
Adult
Clinician & Group
Health literacy … provider about health questions or concerns
Adult
Clinician & Group
Health literacy … interest in patient's questions or concerns
Adult
Clinician & Group
Health literacy