-
www.ahrq.gov/prevention/resources/chronic-care/clinical-community-relationships-measures-atlas/ccrm-atlas-table31.html
March 01, 2013 - Health literacy.
Information technology infrastructure.
Service capacity.
-
www.ahrq.gov/talkingquality/distribute/media/printed-report.html
September 01, 2019 - It also may be helpful to lower-literacy audiences to have quality information integrated with other
-
www.ahrq.gov/patient-safety/reports/engage/interventions/teachback-slides.html
May 01, 2017 - Evidence-based Health Literacy Intervention.
Communication approach for shared decision-making. … Strategy categories such as Etool, shared decision making, health literacy, patient activation, medication
-
www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/item-sets/literacy/supplemental-interpreter-hpcahps-adult_2157-4a.docx
June 02, 2025 - CAHPS® Health Plan Survey 5.0 Supplemental Items: Interpreter Services
Population Version: Adult
Supplemental Items for the CAHPS® Health Plan Survey 5.0
Topic: Interpreter Services
Population Version: Adult
Language: English
Users of the CAHPS® Health Plan Survey are free to incorporate supplemental items in or…
-
www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cg/instructions/preparing_questionnaire_cg30.pdf
September 01, 2015 - Supplemental Items for the Adult Survey
• Supplemental Items for the Child Survey
• About the Health Literacy … Instructions
making, health information technology, patient-centered medical homes, and health
literacy … associated measures, refer to—
• About the Patient-Centered Medical Home Item Set
• About the Health Literacy … important to keep in mind that not all
patients with email addresses have sufficient knowledge or literacy
-
www.ahrq.gov/talkingquality/distribute/media/decide-medium.html
September 01, 2019 - Does a large segment of your audience have limitations or disabilities, such as vision loss or low literacy
-
www.ahrq.gov/sites/default/files/wysiwyg/cahps/about-cahps/research/survey-administration-literature-review.pdf
October 01, 2017 - ............................................................................... 6
User-Friendly/Low-Literacy … addition, phone follow-up calls help to achieve better representation of patients
in terms of income, literacy … User-Friendly/Low-Literacy Design
Twenty nine percent of U.S. adults are estimated to have only basic … literacy skills according to the
National Center for Education Statistics, so it is important to consider … User-Friendliness/Low Literacy Formatting—Preliminary results suggest that various user-
friendly
-
www.ahrq.gov/sites/default/files/wysiwyg/data/infographics/patient-safety-issues.pdf
June 02, 2025 - Improve
communication
and health literacy
through
Teach-Back.
-
www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/fry-administering.pdf
June 02, 2025 - CAHPS
Survey
18
19
Examples of CAHPS
Supplemental Items
• Shared Decision-Making
• Health Literacy
-
www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-family-engagement/pfeprimarycare/infographicposter-final508_0.pdf
June 02, 2025 - Improve
communication
and health literacy
through
Teach-Back.
-
www.ahrq.gov/diagnostic-safety/resources/issue-briefs/dxsafety-patient-role3.html
September 01, 2024 - The patient’s level of medical literacy, general education, current health status, and resources already
-
www.ahrq.gov/patient-safety/reports/engage/interventions/warmhandoff.html
June 01, 2023 - Date: April 19, 2017
Additional AHRQ Materials – Warm Handoff
Health Literacy Universal
-
www.ahrq.gov/priority-populations/observances/hispanic-heritage/index.html
October 01, 2021 - strengths and uses health topics such as physical activity and nutrition to introduce basic language and literacy
-
www.ahrq.gov/research/findings/final-reports/ptfamilyscan/ptfamily3.html
July 01, 2018 - patients who are at a power disadvantage (e.g., because of lower levels of education, language, or literacy … information is too hard for the average person to understand." 67 The National Assessment of Adult Literacy … reports that more than 90 million American adults have marginal literacy skills and are unable to read … Additionally, more than 80 percent of American adults have less than "proficient" health literacy skills … Barriers to engagement for patient and family members include fear, uncertainty, health literacy, and
-
www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-patient-experience-fry-webinar.pdf
January 01, 2014 - www.ahrq.gov/cahps
CAHPS Supplemental Items
Common Domains:
Shared Decision-Making
Health Literacy
-
www.ahrq.gov/sites/default/files/wysiwyg/action-alliance/involving-patients-families-in-safety-slides.pdf
July 25, 2023 - Teach-back is an evidence-based health literacy strategy to ensure that you have explained information … The AHRQ Health Literacy Universal Precautions Toolkit, which helps healthcare systems enhance support … for patients of all health literacy levels, contains many tools that can help healthcare professionals
-
www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/item-sets/literacy/interpreter-hpcahps-adult-spanish-2157-4b.docx
June 02, 2025 - CAHPS® Health Plan Survey 5.0 Supplemental Items: Interpreter Services
Population Version: Adult
Supplemental Items for the CAHPS® Health Plan Survey 5.0
Topic: Interpreter Services
Population Version: Adult
Language: Spanish
Users of the CAHPS® Health Plan Survey are free to incorporate supplemental items in or…
-
www.ahrq.gov/es/patient-safety/settings/hospital/red/toolkit/redtool2.html
March 01, 2013 - Low health literacy, low levels of activation, depressive symptoms, 7,8 substance abuse, 9 no followup … In addition to training on the RED, effective DEs and callers should be trained on health literacy communication … It was designed with the assistance of graphic design and health literacy consultants so that the information … Providing discharge education to patients with limited English proficiency, limited health literacy,
-
www.ahrq.gov/patient-safety/settings/hospital/red/toolkit/redtool2.html
March 01, 2013 - Low health literacy, low levels of activation, depressive symptoms, 7,8 substance abuse, 9 no followup … In addition to training on the RED, effective DEs and callers should be trained on health literacy communication … It was designed with the assistance of graphic design and health literacy consultants so that the information … Providing discharge education to patients with limited English proficiency, limited health literacy,
-
www.ahrq.gov/sites/default/files/wysiwyg/research/findings/nhqrdr/2019qdr-core-measures-quality.pdf
January 01, 2019 - Measure Title (Data Source)
Baseline Rate and
Year
Current Rate and
Year AAPC P Value
Health Literacy … proficiency who
had a usual source of care (MEPS)
58.5% in 2014 65.9% in 2017 -6.0 0.017
Health Literacy … Measure Title (Data Source)
Baseline Rate and
Year
Current Rate and
Year AAPC P Value
Health Literacy … explained
things in a way they could understand
(MEPS)
9.0% in 2002 7.4% in 2017 -3.3 0
Health Literacy … office or clinic visit in the last 12
months (MEPS)
14.4% in 2002 12.8% in 2017 -1.9 0
Health Literacy