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  1. www.ahrq.gov/health-literacy/professional-training/lepguide/exec-summary.html
    September 01, 2020 - their white counterparts. 9 , 10 This difference may be caused by limited English proficiency, low literacy
  2. www.ahrq.gov/health-literacy/professional-training/lepguide/app-b.html
    September 01, 2020 - Improving Patient Safety Systems for Patients With Limited English Proficiency Appendix B: Bringing It To Life - Case Study Previous Page Next Page Table of Contents Improving Patient Safety Systems for Patients With Limited English Proficiency About This Guide Executive Summary Chapter 1: Bac…
  3. www.ahrq.gov/health-literacy/professional-training/lepguide/app-c.html
    September 01, 2020 - Improving Patient Safety Systems for Patients With Limited English Proficiency Appendix C: Advisory Board Members Previous Page Next Page Table of Contents Improving Patient Safety Systems for Patients With Limited English Proficiency About This Guide Executive Summary Chapter 1: Background on…
  4. www.ahrq.gov/health-literacy/professional-training/lepguide/app-d.html
    September 01, 2020 - Improving Patient Safety Systems for Patients With Limited English Proficiency Appendix D: Methods Previous Page Next Page Table of Contents Improving Patient Safety Systems for Patients With Limited English Proficiency About This Guide Executive Summary Chapter 1: Background on Patient Safety…
  5. www.ahrq.gov/health-literacy/professional-training/lepguide/app-f.html
    September 01, 2020 - Improving Patient Safety Systems for Patients With Limited English Proficiency Appendix F: PowerPoint Presentation: Executive Summary Previous Page   Table of Contents Improving Patient Safety Systems for Patients With Limited English Proficiency About This Guide Executive Summary Chapter 1: B…
  6. www.ahrq.gov/health-literacy/professional-training/lepguide/chapter2.html
    September 01, 2020 - Improving Patient Safety Systems for Patients With Limited English Proficiency Chapter 2: Five Key Recommendations To Improve Patient Safety for LEP Patients Previous Page Next Page Table of Contents Improving Patient Safety Systems for Patients With Limited English Proficiency About This Guide …
  7. www.ahrq.gov/es/health-literacy/improve/pharmacy/medicine-list.html
    October 01, 2022 - Cómo crear Mi Lista de Medicamentos Puede ser difícil llevar un control de sus medicamentos. Mi Lista de Medicamentos puede recodarle cuándo, cómo, y cuánto medicamento  tomar. Aquí encontrará instrucciones paso a paso para crear Mi Lista de Medicamentos para usted, un familiar, amigo, o cualquiera que usted cu…
  8. www.ahrq.gov/sites/default/files/wysiwyg/research/findings/nhqrdr/dataspotlight-health-literacy.pdf
    March 01, 2019 - Nationwide, only 12% of adults have proficient health literacy.1 That means almost 9 out of 10 Americans … The health literacy of America’s adults: results from the 2003 National Assessment of Adult Literacy … Health literacy: a prescription to end confusion. … Closing the loop: physician communication with diabetic patients who have low health literacy. … https://www.nap.edu/catalog/10883/health-literacy-a-prescription-to-end-confusion
  9. www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/pharmhealthlit/sp_facili_guide_pt_focus_gps.pdf
    May 08, 2013 - Appendix 5: Health Literacy Assessment Facilitator’s Guide (Spanish version) 1 Appendix 5: Health … Literacy Assessment Facilitator’s Guide for Patient Focus Groups I.
  10. www.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?order=title&page=0&search_api_fulltext=&sort=desc
    take care of self at home were easy to understand Adult Hospital Health literacy … have to pay for special services or equipment Adult Health Plan Health literacy … how much patient would have to pay for medicines Adult Health Plan Health literacy … too much information about how to stay healthy Adult Health Plan Health literacy … call if patient had questions about medications Adult Hospital Health literacy
  11. www.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?order=title&page=3&search_api_fulltext=&sort=asc
    answered all questions to patient's satisfaction Adult Hospital Health literacy … because of the way they spoke patient's language Adult Hospital Health literacy … H-HL14 Doctors interrupted patient Adult Hospital Health literacy … H-HL12 Doctors talked too fast Adult Hospital Health literacy … , sarcastic, or rude tone or manner with patient Adult Hospital Health literacy
  12. www.ahrq.gov/news/newsroom/case-studies/index.html?page=12
    August 01, 2014 - Universal Precautions Toolkit Topic(s): Health Literacy, Prevention Geographic Location: Kentucky … Implementer: Southern Kentucky Area Health Education Center Date: June 2014 AHRQ’s Health Literacy … in Mayo Clinic's Transplant Center Impact Case Study Identifier: 2014-07 AHRQ Product(s): Health Literacy … Universal Precautions Toolkit Topic(s): Health Literacy, Prevention Geographic Location: Minnesota … Universal Precautions Toolkit Topic(s): Health Literacy, Patient Safety, Disparities Geographic Location
  13. www.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?order=title&page=12&search_api_fulltext=&sort=desc
    from the health plan about how to stay healthy Adult Health Plan Health literacy … Patient looked for information about health plan Adult Health Plan Health literacy … how much patient would have to pay for medicines Adult Health Plan Health literacy … have to pay for special services or equipment Adult Health Plan Health literacy … /she could make a complaint to the health plan Adult Health Plan Health literacy
  14. www.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?order=title&page=14&search_api_fulltext=&sort=asc
    what a blood test, x-ray, or other test was for Adult Health Plan Health literacy … information patient wanted about patient's health Adult Health Plan Health literacy … information about health questions or concerns Adult Health Plan Health literacy … easy to understand instructions about medicines Adult Health Plan Health literacy … doctor ordered a blood test, x-ray, or other test Adult Health Plan Health literacy
  15. www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/quality-resources/tools/literacy-toolkit/healthlittoolkit2-tool2a.docx
    January 15, 2016 - Our practice regularly re-assesses our health literacy environment and updates our health literacy improvement … ☐ ☐ ☐ ☐ 2-Create a Health Literacy Improvement Plan 4. … ☐ ☐ ☐ ☐ 20-Literacy and Math Resources 47. … ☐ ☐ ☐ ☐ 20-Literacy and Math Resources 49. … Health Literacy Universal Precautions Toolkit Second Edition: Primary Care Health Literacy Assessment
  16. www.ahrq.gov/talkingquality/translate/presentation.html
    April 01, 2016 - The 2003 National Assessment of Adult Literacy found that only 13 percent of adults were proficient in … the kinds of literacy that are critical to understanding and using a comparative quality report. [1] … Literacy in Everyday Life: Results From the 2003 National Assessment of Adult Literacy (NCES 2007–480
  17. www.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?order=title&page=11&search_api_fulltext=&sort=desc
    provider about health questions or concerns Adult Clinician & Group Health literacy … Patient started a prescription medicine Adult Clinician & Group Health literacy … for specific illness or health condition Adult Clinician & Group Health literacy … doctor for specific illness or health condition Adult Health Plan Health literacy … of self at home in a language other than English Adult Hospital Health literacy
  18. www.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?order=title&page=7&search_api_fulltext=&sort=desc
    about specific illness or health condition Adult Clinician & Group Health literacy … understand instructions about medicines Adult Clinician & Group Health literacy … explanation about possible side effects Adult Clinician & Group Health literacy … blood test, x-ray, or other test was for Adult Clinician & Group Health literacy … patient was going to follow instructions Adult Clinician & Group Health literacy
  19. www.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?order=title&page=5&search_api_fulltext=&sort=asc
    Health plan information was confusing Adult Health Plan Health literacy … Health plan information was easy to understand Adult Health Plan Health literacy … blood test, x-ray, or other test results to patient Adult Hospital Health literacy … what a blood test, x-ray, or other test was for Adult Hospital Health literacy … would have to pay for medicines was confusing Adult Health Plan Health literacy
  20. www.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?order=field_short_title&page=5&search_api_fulltext=&sort=asc
    x-ray, or other test were easy to understand Adult Clinician & Group Health literacy … C-HL3 Provider talked too fast Adult Clinician & Group Health literacy … talked with patient about reason for visit Adult Clinician & Group Health literacy … provider about health questions or concerns Adult Clinician & Group Health literacy … interest in patient's questions or concerns Adult Clinician & Group Health literacy

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