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www.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?order=field_short_title&page=18&search_api_fulltext=&sort=desc
medical words patient did not understand
Adult
Clinician & Group
Health literacy … blood test, x-ray, or other test was for
Adult
Clinician & Group
Health literacy … help patient remember to take medicines
Adult
Clinician & Group
Health literacy … help patient remember to take medicines
Adult
Clinician & Group
Health literacy … explanation about possible side effects
Adult
Clinician & Group
Health literacy
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www.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?order=field_short_title&page=5&search_api_fulltext=&sort=desc
information about health questions or concerns
Adult
Health Plan
Health literacy … needed information on the health plan's Website
Adult
Health Plan
Health literacy … the health plan's Website was easy to understand
Adult
Health Plan
Health literacy … too much information about how to stay healthy
Adult
Health Plan
Health literacy … from the health plan about how to stay healthy
Adult
Health Plan
Health literacy
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www.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?order=field_short_title&page=17&search_api_fulltext=&sort=asc
Coverage and benefits information was confusing
Adult
Health Plan
Health literacy … how much patient would have to pay for medicines
Adult
Health Plan
Health literacy … how much patient would have to pay for medicines
Adult
Health Plan
Health literacy … would have to pay for medicines was confusing
Adult
Health Plan
Health literacy … /she could make a complaint to the health plan
Adult
Health Plan
Health literacy
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www.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?order=field_supplemental_topics&page=19&search_api_fulltext=&sort=desc
have to pay for medicines was easy to understand
Adult
Health Plan
Health literacy … how much patient would have to pay for medicines
Adult
Health Plan
Health literacy … would have to pay for medicines was confusing
Adult
Health Plan
Health literacy … /she could make a complaint to the health plan
Adult
Health Plan
Health literacy … have to pay for special services or equipment
Adult
Health Plan
Health literacy
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www.ahrq.gov/cahps/surveys-guidance/item-sets/literacy/suppl-healthlit-items.html
October 01, 2023 - Supplemental Items for the CAHPS Hospital Adult Survey: Health Literacy
Population version: Adult … These supplemental items address various issues related to patients' health literacy in hospital … For more information about these items and the measures they produce, read About the CAHPS Health Literacy … Learn more about the CAHPS Health Literacy Item Sets .
Related topic: Interpreter Services . … Hospitals interested in items that assess health literacy may also want to review and use supplemental
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www.ahrq.gov/cahps/surveys-guidance/item-sets/literacy/suppl-interpreter-service-items.html
October 01, 2023 - Hospital Survey: Interpreter Services
Population version: Adult
Related topic: Health Literacy … assess interpreter services may also want to review and use supplemental items that ask about health literacy
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www.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?order=field_short_title&page=11&search_api_fulltext=&sort=asc
because of the way they spoke patient's language
Adult
Hospital
Health literacy … H-HL12
Doctors talked too fast
Adult
Hospital
Health literacy … answered all questions to patient's satisfaction
Adult
Hospital
Health literacy … , sarcastic, or rude tone or manner with patient
Adult
Hospital
Health literacy … call if patient had questions about medications
Adult
Hospital
Health literacy
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www.ahrq.gov/sites/default/files/wysiwyg/health-literacy/3rd-edition-toolkit/assessment-quiz.docx
March 01, 2024 - health literacy. … Please complete this brief quiz that assesses some key facts about health literacy.
1. … Which is an example of health literacy?
(Choose all that apply)
☐ A. … What can happen when health literacy is not addressed?
☐ A. Medication errors.
☐ B. … literacy.
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/pharmlitqi/slidedeck3/slidedeck3.pptx
March 01, 2011 - So in the case of health literacy, for example, what health literacy practice improvements are we trying … So, in the case of health literacy, what evidence-based health literacy practices could be implemented … , often to identify problems to address or improve their health literacy practices.
20
Health Literacy … of health literacy issues
Detect barriers that prevent individuals with low health literacy from accessing … Quite the contrary: as we discussed earlier (in Health Literacy: Introduction and Health Literacy: Communications
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/pharmlitqi/slidedeck2/slidedeck2.ppt
March 01, 2011 - Communication Strategies
Recognizing Low Health Literacy
Improving Communication
*
*
HEALTH LITERACY … of literacy– the ability to read and write, but what about health literacy? … Health literacy is context specific. … Just like reading and writing literacy, having low health literacy does not mean having low intelligence … Health Literacy: A Manual for Clinicians.
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/pharmhealthlit/Kripalani_2006.pdf
January 01, 2006 - Define literacy and health literacy
2. … Overview of the health literacy training program. … Institute of Medicine Committee on Health Literacy.
Health Literacy. … Adult
Literacy in America: a first look at the findings of
the National Adult Literacy Survey. 2nd … Health Literacy: A Manual for Clini-
cians. In: Health literacy introduction kit [kit].
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www.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?order=title&page=17&search_api_fulltext=&sort=desc
self at home were available in patient's language
Adult
Hospital
Health literacy … the health plan's Website was easy to understand
Adult
Health Plan
Health literacy … taking care of self at home was easy to understand
Adult
Hospital
Health literacy … about how to stay healthy was easy to understand
Adult
Health Plan
Health literacy … would have to pay for medicines was confusing
Adult
Health Plan
Health literacy
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www.ahrq.gov/health-literacy/professional-training/informed-choice/audio-script.html
September 01, 2020 - Some patients face additional challenges, such as limited health literacy. … Speaking slowly is another important aspect of health literacy universal precautions. … Why not just do it for patients with limited health literacy? … More than one-third of the U.S. population is estimated to have limited health literacy. … Strategy used: health literacy universal precautions: use plain, nonmedical language.
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www.ahrq.gov/health-literacy/professional-training/shared-decision/tools/index.html
February 01, 2021 - Tool 4: Health Literacy and Shared Decisionmaking: A Reference Guide for Health Care Providers ( PDF … , 2.64 MB)
This health literacy 101 fact sheet offers an overview of health literacy challenges in … the United States, addresses universal health literacy precautions, and provides practical tips health … care providers can apply when presenting decision aids to people with limited health literacy/limited
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www.ahrq.gov/health-literacy/professional-training/shared-decision/webinars/index.html
September 01, 2020 - December 9, 2015: Implementation of Shared Decision Making with Low Health Literacy Patients
Access … University School of Medicine): Facilitating Shared Decision Making Among Patients with Limited Health Literacy … Clinic): Adopting a User-Centered Approach to Shared Decision Making Among Patients with Limited Health Literacy
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www.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?order=field_short_title&page=10&search_api_fulltext=&sort=desc
, sarcastic, or rude tone or manner with patient
Adult
Hospital
Health literacy … answered all questions to patient's satisfaction
Adult
Hospital
Health literacy … H-HL6
Nurses interrupted patient
Adult
Hospital
Health literacy … H-HL5
Nurses talked too fast
Adult
Hospital
Health literacy … of self at home in a language other than English
Adult
Hospital
Health literacy
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www.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?order=field_supplemental_topics&page=14&search_api_fulltext=&sort=desc
call if patient had questions about medications
Adult
Hospital
Health literacy … because of the way they spoke patient's language
Adult
Hospital
Health literacy … answered all questions to patient's satisfaction
Adult
Hospital
Health literacy … , sarcastic, or rude tone or manner with patient
Adult
Hospital
Health literacy … because of the way they spoke patient's language
Adult
Hospital
Health literacy
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www.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?order=field_supplemental_topics&page=3&search_api_fulltext=&sort=asc
answered all questions to patient's satisfaction
Adult
Hospital
Health literacy … because of the way they spoke patient's language
Adult
Hospital
Health literacy … , sarcastic, or rude tone or manner with patient
Adult
Hospital
Health literacy … answered all questions to patient's satisfaction
Adult
Hospital
Health literacy … because of the way they spoke patient's language
Adult
Hospital
Health literacy
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-family-engagement/pfeprimarycare/medmanagement_webinar_slides.pdf
January 01, 2015 - Brown Bag Medication Review: Tool #8 from the Agency for
Healthcare Research and Quality’s Health Literacy … When to Take Their Medicine:
Tool #16 from the Agency for Healthcare Research and Quality’s
Health Literacy … Health
Literacy Universal Precautions Toolkit, 2nd Edition, Conduct Brown Bag Medication Reviews: Tool … Health
Literacy Universal Precautions Toolkit, 2nd Edition, Help Patients Remember How and When to Take … Available from: http://www.ahrq.gov/professionals/quality-patient-safety/quality-resources/tools/literacy
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www.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?order=field_short_title&page=4&search_api_fulltext=&sort=asc
for specific illness or health condition
Adult
Clinician & Group
Health literacy … health condition were easy to understand
Adult
Clinician & Group
Health literacy … patient was going to follow instructions
Adult
Clinician & Group
Health literacy … Patient started a prescription medicine
Adult
Clinician & Group
Health literacy … understand instructions about medicines
Adult
Clinician & Group
Health literacy