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  1. www.ahrq.gov/news/newsroom/case-studies/cp30810.html
    October 01, 2014 - Maya Angelou Research Center Uses AHRQ Health Literacy Tool for Spanish-Speaking Residents Search … tool to determine the level of health literacy among Spanish-speaking residents in Forsyth County, North … The tool, called the Short Assessment of Health Literacy for Spanish-speaking Adults (SAHLSA), was … easily administered tool for assessing health literacy in English. … However, not surprisingly, education level was a predictor of health literacy.
  2. www.ahrq.gov/news/newsroom/case-studies/coe0805.html
    October 01, 2014 - AMA Uses AHRQ Report on Literacy and Health Outcomes in Training Curriculum Search All Impact Case … The American Medical Association (AMA) and the AMA Foundation used AHRQ's Evidence Report No. 87, Literacy … and Health Outcomes , to develop an updated curriculum for the AMA's Health Literacy Train-the-Trainer … , says that "the [evidence] report was the seminal work that led to the health literacy interventions … an increased number of investigators began targeted research on health literacy interventions.
  3. www.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/shareddecisionmaking/webinars/sdmwebinar1209-slides.pdf
    December 09, 2015 - resources • AHRQ Health Literacy Universal Precautions Toolkit www.ahrq.hhs.gov/literacy • The Patient … Health Literacy Conceptual Knowledge Oral Literacy Print Literacy Numeracy Listening Speaking … (eds.) 2004 18 Shared decision making and health literacy How can we lower the health literacy … Disclosures Health literacy Health literacy skills Poor health literacy Health literacy challenges … Low health literacy Key areas for evidence-based action improving health literacy Shared decision
  4. www.ahrq.gov/health-literacy/improve/precautions/1stedition/tool17.html
    September 01, 2020 - Navigating the Health Care System A Health Literacy Perspective Through the Eyes of Patients Ashley … Hink UNC Sheps Center for Health Services Research NC Program on Healthy Literacy Slide 2. … Health Literacy "The degree to which individuals have the capacity to obtain, process, and understand … is highlighted and a note reads "VD - not spelled out, examples are hard to read for those with low literacy … Health Literacy Best Practices Image: Figure shows 7 boxes in a circle.
  5. www.ahrq.gov/health-literacy/professional-training/lepguide/app-e.html
    September 01, 2020 - organizations are looking for innovative ways to communicate effectively across cultures, languages, and health literacy … Health Resources and Services Administration (HRSA), www.hrsa.gov Culture, Language and Health Literacy … Resources to help health care providers to recognize and address the unique culture, language and health literacy … : Improving Health Literacy To Protect Patient Safety This public policy white paper frames the existing … communication gap between patients and caregivers as a series of challenges involving literacy, language
  6. www.ahrq.gov/health-literacy/professional-training/lepguide/chapter3.html
    September 01, 2020 - This may include an assessment of cultural and literacy needs. … Front desk staff rapidly and effectively communicate patient language, cultural, and literacy needs to
  7. www.ahrq.gov/health-literacy/professional-training/lepguide/app-a.html
    September 01, 2020 - Awareness of health literacy: Train providers to avoid medical jargon and to use clear communication
  8. www.ahrq.gov/news/newsroom/case-studies/cdom1401.html
    January 01, 2014 - Massachusetts Community Health Center Improves Communication With Health Literacy Toolkit Search … To that end, the Kennedy CHC began using AHRQ's "Health Literacy Universal Precautions Toolkit" in 2010 … as a guide to improve health literacy. … The findings were used to develop an action plan to increase health literacy. … "In order to be culturally responsive, we needed to address health literacy," says Sue Schlotterbeck,
  9. www.ahrq.gov/news/newsroom/case-studies/201602.html
    April 01, 2016 - Tool (PEMAT) to rework its patient education materials and forms to improve the organization's health literacy … "Increasing patient literacy is key to lowering readmissions and providing better care." … The tool addresses various degrees of health literacy by taking into consideration patients' understanding … More than a third of U.S. adults have limited health literacy, which interferes with their ability to … "The Health Literacy Universal Precautions Toolkit and PEMAT are excellent resources that, when used
  10. www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/quality-resources/tools/literacy-toolkit/healthlittoolkit2_tool8.pdf
    March 30, 2020 - AHRQ Health Literacy Universal Precautions Toolkit, 2nd Edition 26 AHRQ Health Literacy Universal Precautions … The Health Literacy Team Leader noted “…I think it just makes the patients feel like we care about … This is an excerpt from the full AHRQ Health Literacy Universal Precautions Toolkit, Second Edition, … available at http://www.ahrq.gov/literacy. … Chettra.ChhuomChhiet Underline 27AHRQ Health Literacy Universal Precautions Toolkit Second Edition
  11. www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/quality-resources/tools/literacy-toolkit/healthlittoolkit2_tool11.pdf
    January 22, 2016 - AHRQ Health Literacy Universal Precautions Toolkit, 2nd Edition 35AHRQ Health Literacy Universal Precautions … With 36% of the U.S. adult population having limited health literacy skills, it is likely that many … Universal Precautions Toolkit, Second Edition, available at http://www.ahrq.gov/literacy. … Working with your Health Literacy Team, consider whether these materials can be modified or whether … http://www.cdc.gov/ccindex/ http://aspiruslibrary.org/literacy/sam.pdf 37AHRQ Health Literacy Universal
  12. www.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?page=10
    February 08, 2024 - have to pay for special services or equipment Adult Health Plan Health literacy … make a complaint to the health plan was confusing Adult Health Plan Health literacy … doctor for specific illness or health condition Adult Health Plan Health literacy … , x-ray, or other test were easy to understand Adult Health Plan Health literacy … information about health questions or concerns Adult Health Plan Health literacy
  13. www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/quality-resources/tools/literacy-toolkit/healthlittoolkit2_tool17.pdf
    January 22, 2016 - AHRQ Health Literacy Universal Precautions Toolkit, 2nd Edition 53AHRQ Health Literacy Universal Precautions … Patients are in the best position to judge if a medical office poses health literacy challenges. … available at http://www.ahrq.gov/literacy. … 54 AHRQ Health Literacy Universal Precautions Toolkit Second Edition Conduct a walk through … www.cahps.ahrq.gov/surveys-guidance/item-sets/literacy/index.html 56 AHRQ Health Literacy Universal
  14. www.ahrq.gov/news/newsroom/case-studies/cp30908.html
    October 01, 2014 - AHRQ Health Literacy Tool Helps New York Medical School Identify Barriers to Preventive Care Search … Mount Sinai School of Medicine's Cancer Prevention and Control Division used an AHRQ-funded health literacy … tool—the Short Assessment of Health Literacy for Spanish-Speaking Adults (SAHLSA)—to determine the … level of health literacy among a sample of Hispanic residents in East Harlem, New York City. … She says, "After reviewing several published measures of health literacy, we selected the SAHLSA."
  15. www.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?page=20
    October 26, 2023 - call if patient had questions about medications Adult Hospital Health literacy … because of the way they spoke patient's language Adult Hospital Health literacy … H-HL5 Nurses talked too fast Adult Hospital Health literacy … answered all questions to patient's satisfaction Adult Hospital Health literacy … , sarcastic, or rude tone or manner with patient Adult Hospital Health literacy
  16. www.ahrq.gov/news/newsroom/case-studies/201407.html
    June 01, 2014 - AHRQ’s Health Literacy Universal Precautions Toolkit Guides Practice Changes in Mayo Clinic's Transplant … Studies June 2014 The Mayo Clinic Transplant Center in Rochester, Minnesota, uses AHRQ's Health Literacy … The AHRQ health literacy toolkit offers medical practices a way to assess their services for health literacy … is the topic of the next [AHRQ health literacy] toolkit module that we plan to implement," Dr. … To learn more about the toolkit, visit AHRQ Health Literacy Universal Precautions Toolkit .
  17. www.ahrq.gov/news/newsroom/case-studies/201421.html
    November 01, 2014 - University of Arkansas Medical Centers Improving Care with AHRQ's CUSP and Health Literacy Toolkit … Medical Centers implemented a health literacy training program for multidisciplinary clinical staff, … The AHRQ health literacy toolkit provides step-by-step guidance and tools for making improvements in … health literacy practices and includes suggestions for tracking progress. … Health Literacy Assessment.
  18. www.ahrq.gov/news/newsroom/case-studies/201405.html
    May 01, 2014 - AHRQ Health Literacy Tool Helps Pennsylvania’s Learning Collaborative Search All Impact Case Studies … community coalitions in York and Adams Counties in south central Pennsylvania, used AHRQ's Health Literacy … Universal Precautions Toolkit as a core resource in a Health Literacy Learning Collaborative. … The Health Literacy Learning Collaborative was born out of a research effort. … To learn more about the toolkit, visit AHRQ Health Literacy Universal Precautions Toolkit .
  19. www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/quality-resources/tools/literacy-toolkit/healthlittoolkit2_quickstart.pdf
    January 21, 2016 - AHRQ Health Literacy Universal Precautions Toolkit, 2nd Edition 7AHRQ Health Literacy Universal Precautions … This 6-minute health literacy video was sponsored by the American College of Physicians Foundation and … has some vivid examples of why addressing health literacy is so important. … the Path to Improvement,” Tools 1, 2, and 3). 1 2 3 This is an excerpt from the full AHRQ Health Literacy … Universal Precautions Toolkit, Second Edition, available at http://www.ahrq.gov/literacy.
  20. www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/quality-resources/tools/literacy-toolkit/healthlittoolkit2_tool16.pdf
    January 22, 2016 - AHRQ Health Literacy Universal Precautions Toolkit, 2nd Edition 51AHRQ Health Literacy Universal Precautions … Patients with limited health literacy tend to have particular difficulty taking medicines accurately … Help Patients Remember How This is an excerpt from the full AHRQ Health Literacy Universal Precautions … Toolkit, Second Edition, available at http://www.ahrq.gov/literacy. … 52 AHRQ Health Literacy Universal Precautions Toolkit Second Edition Anticipate and prevent errors

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