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1421. Guide to Patient and Family Engagement in Hospital Quality and Safety | Agency for Healthcare Research and Quality
      www.ahrq.gov/patient-safety/patients-families/engagingfamilies/index.html
      March 01, 2023 - Guide to Patient and Family Engagement in Hospital Quality and Safety Research shows that when patients are engaged in their health care, it can lead to measurable improvements in safety and quality.  To promote stronger engagement, the Agency for Healthcare Research and Quality (AHRQ) developed a guide to help…

1422. Module 2 Appendix | Agency for Healthcare Research and Quality
      www.ahrq.gov/ncepcr/tools/pf-handbook/mod2-appendix.html
      March 01, 2022 - The EMR has the capacity to print out an after-visit summary, but for some patients with low literacy

1423. Webinar Transcript - The 2014 Quality and Disparities Report and the National Quality Strategy: Working Together to Improve Health Care | Agency for Healthcare Research and Quality
      www.ahrq.gov/workingforquality/events/webinar-2014-qdr-working-together-to-improve-health-care.html
      November 01, 2016 - the communication flaws that they might have, and along those lines is AHRQ's new Universal Health Literacy

1424. References | Agency for Healthcare Research and Quality
      www.ahrq.gov/research/findings/final-reports/ptfamilyscan/ptfamilyref.html
      April 01, 2020 - National assessment of adult literacy. Washington, DC: The Center; 2003. 69 .

1425. Designing Consumer Reporting Systems for Patient Safety Events: Final Report (pdf file)
      www.ahrq.gov/sites/default/files/publications/files/11-0060-EF.pdf
      May 01, 2011 - They recommended designing the system to facilitate access for consumers who may face language, literacy … that is accessible and easy to use for a wide range of consumers, including those with limited health literacy … Facilitate access for diverse reporters (e.g., lower literacy, non-English speakers) and allow patient

1426. Designing Consumer Reporting Systems for Patient Safety Events: Final Report (pdf file)
      www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/consumer-experience/reporting/11-0060-EF.pdf
      May 01, 2011 - They recommended designing the system to facilitate access for consumers who may face language, literacy … that is accessible and easy to use for a wide range of consumers, including those with limited health literacy … Facilitate access for diverse reporters (e.g., lower literacy, non-English speakers) and allow patient

1427. Six Building Blocks: Self Service How-to-Guide: Stage 2 Design and Implement (pdf file)
      www.ahrq.gov/sites/default/files/wysiwyg/professionals/prevention-chronic-care/resources/6bb-guide-stage2-designandimplement.pdf
      May 02, 2019 - • Be sure to consider health literacy, language barriers, and what to do if the patient asks for alterations … • Remember that patients have different levels of health literacy; thus, help each patient to read

1428. Final Report: Embracing the PBRN Model To Improve the Medication Use Process (pdf file)
      www.ahrq.gov/sites/default/files/2024-01/lipowski-report.pdf
      January 01, 2024 - the uninsured, Medicare beneficiaries, those with certain chronic diseases, and those limited health literacy

1429. Understanding Quality and Safety Problems in the Ambulatory Environment: Seeking Improvement With Promising Teamwork Tools and Strategies (pdf file)
      www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/advances-in-patient-safety-2/vol3/Advances-Webster_76.pdf
      July 18, 2008 - well as ineffective communication with the patient and family, which may be secondary to language and literacy

1430. Resource List - AHRQ Ambulatory Surgery Center Survey (pdf file)
      www.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/asc/asc-resource-list.pdf
      April 01, 2023 - The primer also identifies known risk factors for ADEs, including health literacy, patient characteristics

1431. Clinical Inertia and Outpatient Medical Errors (pdf file)
      www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/advances-in-patient-safety/vol2/OConnor.pdf
      January 01, 2003 - care Patient Factors • Deny having the disease • Believe disease is not serious • Low health literacy

1432. Case Example #8: Methodist Healthcare Ministries: Wesley Health & Wellness Center | Agency for Healthcare Research and Quality
      www.ahrq.gov/ncepcr/tools/workforce-financing/case-example-8.html
      July 01, 2019 - 1 hour per month is based on learning needs assessment and areas identified as key, such as health literacy

1433. Implementing the New CAHPS Protocol for Obtaining Patient Comments About Their Care (pdf file)
      www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/implementing-new-protocol-transcript.pdf
      October 01, 2018 - And on our east campus where it’s more just, their literacy rates are even higher there, more affluent

1434. Assess and Adapt: Understanding the Science of Safety and Reliability (June 3, 2014) | Agency for Healthcare Research and Quality
      www.ahrq.gov/hai/cauti-tools/archived-webinars/assess-adapt-transcript.html
      December 01, 2017 - influence the tasks that we're asked to do, and finally, down to patient characteristics such as health literacy

1435. Paul Tedrick (doc file)
      www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/cauti-tools/archived-webinars/assess-adapt-transcript.doc
      June 03, 2014 - influence the tasks that we’re asked to do, and finally, down to patient characteristics such as health literacy

1436. Understanding CAHPS Surveys: A Primer For New Users Webcast Transcript (pdf file)
      www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/understanding-cahps-surveys-webcast-transcript.pdf
      January 01, 2018 - that we've heard from users are really important, and these include shared decisionmaking, health literacy

1437. Building a Team and Process to Reduce CAUTI Risk (April 8, 2015) | Agency for Healthcare Research and Quality
      www.ahrq.gov/hai/cauti-tools/archived-webinars/building-teamwork-transcript.html
      December 01, 2017 - both the national CLABSI and CAUTI collaborative, as well as initiatives on patient safety, health literacy

1438. Paul Tedrick (doc file)
      www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/cauti-tools/archived-webinars/building-team-transcript.doc
      April 08, 2014 - both the national CLABSI and CAUTI collaborative, as well as initiatives on patient safety, health literacy

1439. Practice-Level Data Report - AHRQ EvidenceNOW Technical Assistance (TA) to and Evaluation of Grant Initiative to Develop State-Level Capacity for Dissemination and mplementation of Patient-Centered Outcomes Research into Primary Care (pdf file)
      www.ahrq.gov/sites/default/files/wysiwyg/evidencenow/building-capacity/en-bsc-final-report-b.pdf
      January 01, 2025 - Effective communication: Empathy, nonverbal strategies, cultural humility, health literacy, implicit … Cessation • Implement protected time for staff to do QI work • Patient education tools address health literacy

1440. AHRQ Stats | Agency for Healthcare Research and Quality
      www.ahrq.gov/news/newsroom/ahrq-stats.html
      January 01, 2025 - (Source:  National Healthcare Quality and Disparities Report Data Spotlight: Health Literacy and the … (Source: National Healthcare Quality and Disparities Report Data Spotlight: Health Literacy and the