-
ce.effectivehealthcare.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?order=field_short_title&page=12&search_api_fulltext=&sort=desc
H-HL14
Doctors interrupted patient
Adult
Hospital
Health literacy … H-HL12
Doctors talked too fast
Adult
Hospital
Health literacy … Doctors used medical words patient did not understand
Adult
Hospital
Health literacy … because of the way they spoke patient's language
Adult
Hospital
Health literacy … describe how patient would take medications at home
Adult
Hospital
Health literacy
-
ce.effectivehealthcare.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?order=title&page=4&search_api_fulltext=&sort=asc
needed information on the health plan's Website
Adult
Health Plan
Health literacy … test, x-ray, or other test was easy to understand
Adult
Health Plan
Health literacy … x-ray, or other test was easy to understand
Adult
Clinician & Group
Health literacy … test, x-ray, or other test was easy to understand
Adult
Hospital
Health literacy … Forms were easy for patient to fill out
Adult
Hospital
Health literacy
-
ce.effectivehealthcare.ahrq.gov/cahps/surveys-guidance/item-sets/cg/suppl-healthlit-items-cg-survey30-adult.html
January 01, 2018 - Consumer Assessment of Healthcare Providers and Systems (CAHPS®)
Supplemental Items
Health Literacy … Supplemental Items for the CAHPS Clinician & Group Adult Survey 3.0: Health Literacy … Browse All Items
Patient Narrative Items
Patient-Centered Medical Home
Health Literacy … Organizations interested in items that assess health literacy may also want to review and use supplemental … ☐ Usually
4 ☐ Always
After core question 17
Related Content
Health Literacy
-
ce.effectivehealthcare.ahrq.gov/sites/default/files/2024-01/noskin-report.pdf
January 01, 2024 - Institute of Medicine (IOM) Committee on Health Literacy. 2004. … Health
Literacy: A Prescription to End Confusion.
http://www.iom.edu/project.asp? … Inadequate functional health literacy among patients at two public
hospitals. … Shame and
health literacy: the unspoken connection. … Development of a brief test to measure functional health literacy.
-
ce.effectivehealthcare.ahrq.gov/health-literacy/professional-training/shared-decision/webinars/q-a-chronic-care.html
September 01, 2020 - Careers
Contact Us
Español
FAQs
Home
Health Literacy … SHARE:
More topics in this section
Health Literacy … About Health Literacy
Health Literacy Improvement Tools
Professional Education and … Training
Health Literacy Publications
Patient Engagement and Education
Research Tools … https://www.ahrq.gov/health-literacy/professional-training/shared-decision/webinars/q-a-chronic-care.html
-
ce.effectivehealthcare.ahrq.gov/cahps/surveys-guidance/item-sets/search.html
May 01, 2024 - Communication barriers
(2)
Coordination of care
(38)
Health information technology
(21)
Health literacy … C-HL3
Provider talked too fast
Adult
Clinician & Group
Health literacy … medical words patient did not understand
Adult
Clinician & Group
Health literacy … Provider asked if patient had health questions
Adult
Clinician & Group
Health literacy … talked with patient about reason for visit
Adult
Clinician & Group
Health literacy
-
ce.effectivehealthcare.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?page=0
May 02, 2024 - Communication barriers
(2)
Coordination of care
(38)
Health information technology
(21)
Health literacy … C-HL3
Provider talked too fast
Adult
Clinician & Group
Health literacy … medical words patient did not understand
Adult
Clinician & Group
Health literacy … Provider asked if patient had health questions
Adult
Clinician & Group
Health literacy … talked with patient about reason for visit
Adult
Clinician & Group
Health literacy
-
ce.effectivehealthcare.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?order=title&page=16&search_api_fulltext=&sort=asc
Communication barriers
(2)
Coordination of care
(38)
Health information technology
(21)
Health literacy … blood test, x-ray, or other test was for
Adult
Clinician & Group
Health literacy … understand instructions about medicines
Adult
Clinician & Group
Health literacy … explanation about possible side effects
Adult
Clinician & Group
Health literacy … about specific illness or health condition
Adult
Clinician & Group
Health literacy
-
ce.effectivehealthcare.ahrq.gov/cahps/surveys-guidance/item-sets/literacy/suppl-interpreter-service-items-cg-survey30-adult.html
December 01, 2023 - Consumer Assessment of Healthcare Providers and Systems (CAHPS®)
Supplemental Items
Health Literacy … Browse All Items
Patient Narrative Items
Patient-Centered Medical Home
Health Literacy … assess interpreter services may also want to review and use supplemental items that ask about health literacy … Health Literacy .
Perceived Bias .
Communication Barriers . … https://www.ahrq.gov/cahps/surveys-guidance/item-sets/literacy/suppl-interpreter-service-items-cg-survey30
-
ce.effectivehealthcare.ahrq.gov/cahps/surveys-guidance/item-sets/hp/suppl-healthlit-items-hp-survey50-adult.html
April 01, 2020 - Consumer Assessment of Healthcare Providers and Systems (CAHPS®)
Supplemental Items
Health Literacy … Supplemental Items for the CAHPS Health Plan Adult Survey 5.0: Health Literacy … Browse All Items
Patient Narrative Items
Patient-Centered Medical Home
Health Literacy … items: English ( Word , 37 KB); Spanish ( Word , 41 KB, PDF , 184 KB)
Learn about the CAHPS Health Literacy … Health plans interested in items that assess health literacy may also want to review and use supplemental
-
ce.effectivehealthcare.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?order=title&page=11&search_api_fulltext=&sort=asc
Patient needed forms in a language other than English
Adult
Hospital
Health literacy … of self at home in a language other than English
Adult
Hospital
Health literacy … in writing about how to take care of self at home
Adult
Hospital
Health literacy … doctor for specific illness or health condition
Adult
Health Plan
Health literacy … for specific illness or health condition
Adult
Clinician & Group
Health literacy
-
ce.effectivehealthcare.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?order=title&page=8&search_api_fulltext=&sort=desc
Provider answered all of patient's questions
Adult
Clinician & Group
Health literacy … used medical words patient did not understand
Adult
Health Plan
Health literacy … P-HL3
Personal doctor talked too fast
Adult
Health Plan
Health literacy … showed interest in patient's questions or concerns
Adult
Health Plan
Health literacy … doctor ordered a blood test, x-ray, or other test
Adult
Health Plan
Health literacy
-
ce.effectivehealthcare.ahrq.gov/sdoh/clas/index.html
July 01, 2023 - AHRQ Health Literacy Universal Precautions Toolkit, 2nd edition
The AHRQ Health Literacy Universal … increase patient understanding of health information, and enhance support for patients of all health literacy … Cindy Brach , AHRQ’s lead for cultural competence discusses the relationship between CLAS and health literacy … Disease Prevention and Control CDC, Effective Communication For Healthcare Teams: Addressing Health Literacy … Related Resources
AHRQ Health Literacy Resources
National Healthcare Quality and Disparities Reports
-
ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/health-literacy/professional-training/training-for-health-care-leaders.pdf
January 01, 2014 - Adherence to health literacy
principles?
Understandability? … Informed Consent and Health Literacy. Workshop summary. Alper J,
Rapporteur. … Roundtable
on Health Literacy Workshop: Implementation of Attributes of Health
Literacy Washington … The AHRQ Health Literacy Universal Precautions Toolkit. 2nd Edition. … Roundtable
on Health Literacy Workshop: Implementation of Attributes of Health
Literacy Washington
-
ce.effectivehealthcare.ahrq.gov/questions/resources/research.html
November 01, 2020 - Health literacy and the quality of physician–patient communication during hospitalization. … Evaluation of an Australian Health Literacy Program Delivered in Adult Education Settings. … Developing Verbal Health Literacy with Adult Learners Through Training in Shared Decision-Making. … Skills for Shared Decision-Making: Evaluation of a Health Literacy Program for Consumers with Lower Literacy … Health Literacy Research and Practice 3(3) Suppl S58-S74. 3 Oct. 2019.
-
ce.effectivehealthcare.ahrq.gov/patient-safety/reports/engage/implications.html
March 01, 2017 - and health literacy, activation, empowerment, and confidence to speak up. … Implication 5: Health Equity and Literacy Need To Be Addressed
Health literacy is a major concern affecting … level or health literacy level that would influence adoption for many of AHRQ's priority populations … Our team of subject matter experts includes expertise in health equity, literacy, and community action … Efforts to develop culturally sensitive and appropriate approaches to reaching patients at all literacy
-
ce.effectivehealthcare.ahrq.gov/downloads/pub/advances/vol1/Schillinger.pdf
January 01, 2004 - , while 23 (13
percent) had marginal health literacy, and 69 (39 percent) had adequate health
literacy … The test
of functional health literacy in adults: a new
instrument for measuring patients’ literacy … Development of a brief test to measure functional
health literacy. … Literacy and
performance on the Mini-Mental State Examination. … Health
literacy and performance on the Mini-Mental State
Examination.
-
ce.effectivehealthcare.ahrq.gov/ncepcr/care/index.html
March 01, 2023 - Guidelines
Practice Facilitation
Health IT and Workflow
Health Literacy
Quality Improvement … Health Literacy
Th e AHRQ Health Literacy Universal Precautions Toolkit – 2 n d ed ition . … increase patient understanding of health information, and enhance support for patients of all health literacy … Also available is a crosswalk showing how implementing health literacy tools can help meet standards … AHRQ’s Health Literacy Website .
-
ce.effectivehealthcare.ahrq.gov/patient-safety/resources/index.html
December 01, 2022 - High-Performance Work Practices in CLABSI Prevention Interventions
CUSP Success Stories
Health Literacy … AHRQ Health Literacy Universal Precautions Toolkit
Pharmacy Health Literacy Center
National … Pediatric Quality Measures Program
Pharmacy Health Literacy Center
This site provides pharmacists … with recently released health literacy tools and other resources from the Agency for Healthcare Research
-
ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/cauti-tools/archived-webinars/health-literacy-pfe-transcript.doc
July 09, 2013 - Today’s topic is health literacy and patient and family engagement, strategic tools to prevent CAUTI. … If you move to Slide 9, we know that low health literacy also affects chronic disease management. … And thinking about health literacy is more than just reading comprehension and regular literacy, so in … Is this appropriate for patients with health literacy problems?” … Oh my goodness, Barb, this would definitely flunk a health literacy test.