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ce.effectivehealthcare.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?order=field_supplemental_topics&page=17&search_api_fulltext=&sort=desc
understand instructions about medicines
Adult
Clinician & Group
Health literacy … explanation about possible side effects
Adult
Clinician & Group
Health literacy … help patient remember to take medicines
Adult
Clinician & Group
Health literacy … help patient remember to take medicines
Adult
Clinician & Group
Health literacy … blood test, x-ray, or other test was for
Adult
Clinician & Group
Health literacy
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ce.effectivehealthcare.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?order=field_supplemental_topics&page=18&search_api_fulltext=&sort=desc
easy to understand instructions about medicines
Adult
Health Plan
Health literacy … what a blood test, x-ray, or other test was for
Adult
Health Plan
Health literacy … , x-ray, or other test were easy to understand
Adult
Health Plan
Health literacy … Health plan information was easy to understand
Adult
Health Plan
Health literacy … found information about coverage and benefits
Adult
Health Plan
Health literacy
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ce.effectivehealthcare.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?order=field_supplemental_topics&page=15&search_api_fulltext=&sort=desc
answered all questions to patient's satisfaction
Adult
Hospital
Health literacy … , sarcastic, or rude tone or manner with patient
Adult
Hospital
Health literacy … what a blood test, x-ray, or other test was for
Adult
Hospital
Health literacy … H-HL26
Patient had to fill out forms
Adult
Hospital
Health literacy … Staff offered patient help in filling out a form
Adult
Hospital
Health literacy
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ce.effectivehealthcare.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?order=field_supplemental_topics&page=16&search_api_fulltext=&sort=desc
of self at home in a language other than English
Adult
Hospital
Health literacy … medical words patient did not understand
Adult
Clinician & Group
Health literacy … for specific illness or health condition
Adult
Clinician & Group
Health literacy … health condition were easy to understand
Adult
Clinician & Group
Health literacy … patient was going to follow instructions
Adult
Clinician & Group
Health literacy
-
ce.effectivehealthcare.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?order=field_short_title&page=11&search_api_fulltext=&sort=desc
someone else's home, or another health facility
Adult
Hospital
Health literacy … because of the way they spoke patient's language
Adult
Hospital
Health literacy … Patient was given enough time to fill out forms
Adult
Hospital
Health literacy … Staff offered patient help in filling out a form
Adult
Hospital
Health literacy … H-HL26
Patient had to fill out forms
Adult
Hospital
Health literacy
-
ce.effectivehealthcare.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?order=field_supplemental_topics&page=6&search_api_fulltext=&sort=asc
help patient remember to take medicines
Adult
Clinician & Group
Health literacy … explanation about possible side effects
Adult
Clinician & Group
Health literacy … understand instructions about medicines
Adult
Clinician & Group
Health literacy … Patient started a prescription medicine
Adult
Clinician & Group
Health literacy … patient was going to follow instructions
Adult
Clinician & Group
Health literacy
-
ce.effectivehealthcare.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?order=field_supplemental_topics&page=8&search_api_fulltext=&sort=asc
used medical words patient did not understand
Adult
Health Plan
Health literacy … information about health questions or concerns
Adult
Health Plan
Health literacy … doctor for specific illness or health condition
Adult
Health Plan
Health literacy … easy to understand instructions about medicines
Adult
Health Plan
Health literacy … , x-ray, or other test were easy to understand
Adult
Health Plan
Health literacy
-
ce.effectivehealthcare.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?order=field_supplemental_topics&page=4&search_api_fulltext=&sort=asc
, sarcastic, or rude tone or manner with patient
Adult
Hospital
Health literacy … what a blood test, x-ray, or other test was for
Adult
Hospital
Health literacy … H-HL26
Patient had to fill out forms
Adult
Hospital
Health literacy … Staff offered patient help in filling out a form
Adult
Hospital
Health literacy … Patient was given enough time to fill out forms
Adult
Hospital
Health literacy
-
ce.effectivehealthcare.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?order=field_supplemental_topics&page=7&search_api_fulltext=&sort=asc
medical words patient did not understand
Adult
Clinician & Group
Health literacy … for specific illness or health condition
Adult
Clinician & Group
Health literacy … health condition were easy to understand
Adult
Clinician & Group
Health literacy … patient was going to follow instructions
Adult
Clinician & Group
Health literacy … Patient started a prescription medicine
Adult
Clinician & Group
Health literacy
-
ce.effectivehealthcare.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?order=field_supplemental_topics&page=5&search_api_fulltext=&sort=asc
of self at home in a language other than English
Adult
Hospital
Health literacy … for specific illness or health condition
Adult
Clinician & Group
Health literacy … patient was going to follow instructions
Adult
Clinician & Group
Health literacy … health condition were easy to understand
Adult
Clinician & Group
Health literacy … Patient started a prescription medicine
Adult
Clinician & Group
Health literacy
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ce.effectivehealthcare.ahrq.gov/health-literacy/professional-training/shared-decision/workshop/mod3-guide.html
September 01, 2020 - About Health Literacy
Health Literacy Improvement Tools
Professional Education and … Health literacy
Slide 29. … Health literacy defined
Slide 30. 2003 National Assessment of Adult Literacy Survey (NAALS) revealed … Impact of limited literacy
Slide 32. Impact of limited literacy
Slide 33. … The health literacy of America's adults: Results from the 2003 National Assessment of Adult Literacy
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ce.effectivehealthcare.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?order=field_short_title&page=18&search_api_fulltext=&sort=desc
medical words patient did not understand
Adult
Clinician & Group
Health literacy … blood test, x-ray, or other test was for
Adult
Clinician & Group
Health literacy … help patient remember to take medicines
Adult
Clinician & Group
Health literacy … help patient remember to take medicines
Adult
Clinician & Group
Health literacy … explanation about possible side effects
Adult
Clinician & Group
Health literacy
-
ce.effectivehealthcare.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?order=field_short_title&page=17&search_api_fulltext=&sort=asc
would have to pay for medicines was confusing
Adult
Health Plan
Health literacy … /she could make a complaint to the health plan
Adult
Health Plan
Health literacy … have to pay for special services or equipment
Adult
Health Plan
Health literacy … have to pay for special services or equipment
Adult
Health Plan
Health literacy … have to pay for special services or equipment
Adult
Health Plan
Health literacy
-
ce.effectivehealthcare.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?order=field_short_title&page=5&search_api_fulltext=&sort=desc
information about health questions or concerns
Adult
Health Plan
Health literacy … too much information about how to stay healthy
Adult
Health Plan
Health literacy … from the health plan about how to stay healthy
Adult
Health Plan
Health literacy … have to pay for special services or equipment
Adult
Health Plan
Health literacy … have to pay for special services or equipment
Adult
Health Plan
Health literacy
-
ce.effectivehealthcare.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?order=field_supplemental_topics&page=19&search_api_fulltext=&sort=desc
would have to pay for medicines was confusing
Adult
Health Plan
Health literacy … /she could make a complaint to the health plan
Adult
Health Plan
Health literacy … have to pay for special services or equipment
Adult
Health Plan
Health literacy … have to pay for special services or equipment
Adult
Health Plan
Health literacy … have to pay for special services or equipment
Adult
Health Plan
Health literacy
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/pharmhealthlit/pharmlit/pharmlit.pdf
October 01, 2007 - Alberta’s Literacy Audit Kit,1 a tool created for conducting a general literacy
assessment of an organization … that serve
individuals with limited health literacy.5
1
A pharmacy health literacy assessment: … Preparing to Conduct a
Pharmacy Health Literacy
Assessment
A pharmacy health literacy assessment
measures … literacy issues.
30. … Literacy-Alberta. The Literacy Audit
Kit. Calgary: Literacy Alberta; 1997.
2.
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/advances-in-patient-safety/vol2/Schillinger.pdf
January 01, 2004 - versus those with adequate heath literacy. … percent) had marginal health
literacy, and 69 (39 percent) had adequate health literacy. … and stratified by
language and health literacy. … Language, Literacy, and Medication Compliance
207
Figure 4. … The test
of functional health literacy in adults: a new
instrument for measuring patients’ literacy
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ce.effectivehealthcare.ahrq.gov/talkingquality/resources/writing/good-writing.html
July 01, 2011 - Health literacy: a prescription to end confusion. … Institute of Medicine, Committee on Health Literacy, Board on Neuroscience and Behavioral Health. … the findings of the National Adult Literacy Survey: Key Findings of the National Assessment of Adult … Literacy. … The Health Literacy of America’s Adults: Results from the 2003 National Assessment of Adult Literacy.
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ce.effectivehealthcare.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?order=field_short_title&page=11&search_api_fulltext=&sort=asc
because of the way they spoke patient's language
Adult
Hospital
Health literacy … answered all questions to patient's satisfaction
Adult
Hospital
Health literacy … , sarcastic, or rude tone or manner with patient
Adult
Hospital
Health literacy … call if patient had questions about medications
Adult
Hospital
Health literacy … what a blood test, x-ray, or other test was for
Adult
Hospital
Health literacy
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/pharmhealthlit/pharmlit/kripalani.ppt
January 01, 2010 - Overview
Define health literacy
Describe the health care experiences of low-literacy patients
Discuss … health literacy and medication use
Review techniques to improve communication with low-literacy patients … ,
Describe the health care experiences of low-literacy patients,
Discuss health literacy and medication … Understanding Health Literacy: New Estimates of the Costs of Inadequate Health Literacy. … Adult Literacy in America: A First Look at the Results of the National Adult Literacy Survey.