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  1. ce.effectivehealthcare.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?order=field_supplemental_topics&page=17&search_api_fulltext=&sort=desc
    understand instructions about medicines Adult Clinician & Group Health literacy … explanation about possible side effects Adult Clinician & Group Health literacy … help patient remember to take medicines Adult Clinician & Group Health literacy … help patient remember to take medicines Adult Clinician & Group Health literacy … blood test, x-ray, or other test was for Adult Clinician & Group Health literacy
  2. ce.effectivehealthcare.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?order=field_supplemental_topics&page=18&search_api_fulltext=&sort=desc
    easy to understand instructions about medicines Adult Health Plan Health literacy … what a blood test, x-ray, or other test was for Adult Health Plan Health literacy … , x-ray, or other test were easy to understand Adult Health Plan Health literacy … Health plan information was easy to understand Adult Health Plan Health literacy … found information about coverage and benefits Adult Health Plan Health literacy
  3. ce.effectivehealthcare.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?order=field_supplemental_topics&page=15&search_api_fulltext=&sort=desc
    answered all questions to patient's satisfaction Adult Hospital Health literacy … , sarcastic, or rude tone or manner with patient Adult Hospital Health literacy … what a blood test, x-ray, or other test was for Adult Hospital Health literacy … H-HL26 Patient had to fill out forms Adult Hospital Health literacy … Staff offered patient help in filling out a form Adult Hospital Health literacy
  4. ce.effectivehealthcare.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?order=field_supplemental_topics&page=16&search_api_fulltext=&sort=desc
    of self at home in a language other than English Adult Hospital Health literacy … medical words patient did not understand Adult Clinician & Group Health literacy … for specific illness or health condition Adult Clinician & Group Health literacy … health condition were easy to understand Adult Clinician & Group Health literacy … patient was going to follow instructions Adult Clinician & Group Health literacy
  5. ce.effectivehealthcare.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?order=field_short_title&page=11&search_api_fulltext=&sort=desc
    someone else's home, or another health facility Adult Hospital Health literacy … because of the way they spoke patient's language Adult Hospital Health literacy … Patient was given enough time to fill out forms Adult Hospital Health literacy … Staff offered patient help in filling out a form Adult Hospital Health literacy … H-HL26 Patient had to fill out forms Adult Hospital Health literacy
  6. ce.effectivehealthcare.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?order=field_supplemental_topics&page=6&search_api_fulltext=&sort=asc
    help patient remember to take medicines Adult Clinician & Group Health literacy … explanation about possible side effects Adult Clinician & Group Health literacy … understand instructions about medicines Adult Clinician & Group Health literacy … Patient started a prescription medicine Adult Clinician & Group Health literacy … patient was going to follow instructions Adult Clinician & Group Health literacy
  7. ce.effectivehealthcare.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?order=field_supplemental_topics&page=8&search_api_fulltext=&sort=asc
    used medical words patient did not understand Adult Health Plan Health literacy … information about health questions or concerns Adult Health Plan Health literacy … doctor for specific illness or health condition Adult Health Plan Health literacy … easy to understand instructions about medicines Adult Health Plan Health literacy … , x-ray, or other test were easy to understand Adult Health Plan Health literacy
  8. ce.effectivehealthcare.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?order=field_supplemental_topics&page=4&search_api_fulltext=&sort=asc
    , sarcastic, or rude tone or manner with patient Adult Hospital Health literacy … what a blood test, x-ray, or other test was for Adult Hospital Health literacy … H-HL26 Patient had to fill out forms Adult Hospital Health literacy … Staff offered patient help in filling out a form Adult Hospital Health literacy … Patient was given enough time to fill out forms Adult Hospital Health literacy
  9. ce.effectivehealthcare.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?order=field_supplemental_topics&page=7&search_api_fulltext=&sort=asc
    medical words patient did not understand Adult Clinician & Group Health literacy … for specific illness or health condition Adult Clinician & Group Health literacy … health condition were easy to understand Adult Clinician & Group Health literacy … patient was going to follow instructions Adult Clinician & Group Health literacy … Patient started a prescription medicine Adult Clinician & Group Health literacy
  10. ce.effectivehealthcare.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?order=field_supplemental_topics&page=5&search_api_fulltext=&sort=asc
    of self at home in a language other than English Adult Hospital Health literacy … for specific illness or health condition Adult Clinician & Group Health literacy … patient was going to follow instructions Adult Clinician & Group Health literacy … health condition were easy to understand Adult Clinician & Group Health literacy … Patient started a prescription medicine Adult Clinician & Group Health literacy
  11. ce.effectivehealthcare.ahrq.gov/health-literacy/professional-training/shared-decision/workshop/mod3-guide.html
    September 01, 2020 - About Health Literacy Health Literacy Improvement Tools Professional Education and … Health literacy       Slide 29. … Health literacy defined       Slide 30. 2003 National Assessment of Adult Literacy Survey (NAALS) revealed … Impact of limited literacy       Slide 32. Impact of limited literacy       Slide 33. … The health literacy of America's adults: Results from the 2003 National Assessment of Adult Literacy
  12. ce.effectivehealthcare.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?order=field_short_title&page=18&search_api_fulltext=&sort=desc
    medical words patient did not understand Adult Clinician & Group Health literacy … blood test, x-ray, or other test was for Adult Clinician & Group Health literacy … help patient remember to take medicines Adult Clinician & Group Health literacy … help patient remember to take medicines Adult Clinician & Group Health literacy … explanation about possible side effects Adult Clinician & Group Health literacy
  13. ce.effectivehealthcare.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?order=field_short_title&page=17&search_api_fulltext=&sort=asc
    would have to pay for medicines was confusing Adult Health Plan Health literacy … /she could make a complaint to the health plan Adult Health Plan Health literacy … have to pay for special services or equipment Adult Health Plan Health literacy … have to pay for special services or equipment Adult Health Plan Health literacy … have to pay for special services or equipment Adult Health Plan Health literacy
  14. ce.effectivehealthcare.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?order=field_short_title&page=5&search_api_fulltext=&sort=desc
    information about health questions or concerns Adult Health Plan Health literacy … too much information about how to stay healthy Adult Health Plan Health literacy … from the health plan about how to stay healthy Adult Health Plan Health literacy … have to pay for special services or equipment Adult Health Plan Health literacy … have to pay for special services or equipment Adult Health Plan Health literacy
  15. ce.effectivehealthcare.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?order=field_supplemental_topics&page=19&search_api_fulltext=&sort=desc
    would have to pay for medicines was confusing Adult Health Plan Health literacy … /she could make a complaint to the health plan Adult Health Plan Health literacy … have to pay for special services or equipment Adult Health Plan Health literacy … have to pay for special services or equipment Adult Health Plan Health literacy … have to pay for special services or equipment Adult Health Plan Health literacy
  16. ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/pharmhealthlit/pharmlit/pharmlit.pdf
    October 01, 2007 - Alberta’s Literacy Audit Kit,1 a tool created for conducting a general literacy assessment of an organization … that serve individuals with limited health literacy.5 1 A pharmacy health literacy assessment: … Preparing to Conduct a Pharmacy Health Literacy Assessment A pharmacy health literacy assessment measures … literacy issues. 30. … Literacy-Alberta. The Literacy Audit Kit. Calgary: Literacy Alberta; 1997. 2.
  17. ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/advances-in-patient-safety/vol2/Schillinger.pdf
    January 01, 2004 - versus those with adequate heath literacy. … percent) had marginal health literacy, and 69 (39 percent) had adequate health literacy. … and stratified by language and health literacy. … Language, Literacy, and Medication Compliance 207 Figure 4. … The test of functional health literacy in adults: a new instrument for measuring patients’ literacy
  18. ce.effectivehealthcare.ahrq.gov/talkingquality/resources/writing/good-writing.html
    July 01, 2011 - Health literacy: a prescription to end confusion. … Institute of Medicine, Committee on Health Literacy, Board on Neuroscience and Behavioral Health. … the findings of the National Adult Literacy Survey: Key Findings of the National Assessment of Adult … Literacy. … The Health Literacy of America’s Adults: Results from the 2003 National Assessment of Adult Literacy.
  19. ce.effectivehealthcare.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?order=field_short_title&page=11&search_api_fulltext=&sort=asc
    because of the way they spoke patient's language Adult Hospital Health literacy … answered all questions to patient's satisfaction Adult Hospital Health literacy … , sarcastic, or rude tone or manner with patient Adult Hospital Health literacy … call if patient had questions about medications Adult Hospital Health literacy … what a blood test, x-ray, or other test was for Adult Hospital Health literacy
  20. ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/pharmhealthlit/pharmlit/kripalani.ppt
    January 01, 2010 - Overview Define health literacy Describe the health care experiences of low-literacy patients Discuss … health literacy and medication use Review techniques to improve communication with low-literacy patients … , Describe the health care experiences of low-literacy patients, Discuss health literacy and medication … Understanding Health Literacy: New Estimates of the Costs of Inadequate Health Literacy. … Adult Literacy in America: A First Look at the Results of the National Adult Literacy Survey.

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