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141. Appendix 6: Sample Outline for Report of Focus Group Results | Agency for Healthcare Research and Quality
     ce.effectivehealthcare.ahrq.gov/health-literacy/improve/pharmacy/guide/app-6.html
     November 01, 2019 - Health Literacy Improvement Tools Appendix 6: Sample Outline for Report of Focus … About Health Literacy Health Literacy Improvement Tools Professional Education and … Pharmacy Health Literacy Assessment Tool User's Guide Appendix 6: Sample Outline for Report of Focus … Assessment—Flow Chart Appendix 2: Health Literacy Assessment Tour Guide Appendix 3: Health Literacy … https://www.ahrq.gov/health-literacy/improve/pharmacy/guide/app-6.html  

142. Supplemental-Health-Literacy-Hpcahps-Adult-2157-3A (doc file)
     ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/item-sets/HP/supplemental-health-literacy-hpcahps-adult-2157-3a.docx
     May 08, 2017 - CAHPS® Health Plan Survey 5.0 Supplemental Items: Health Literacy Population Version: Adult Supplemental … Items for the CAHPS® Health Plan Survey 5.0 Topic: Health Literacy Population Version: Adult Language

143. Slide 1 (ppt file)
     ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/quality-resources/tools/literacy-toolkit/tool17/literacy-tool17.ppt
     January 01, 2010 - Slide 1 Navigating the Health Care System A Health Literacy Perspective Through the Eyes of Patients … Hink UNC Sheps Center for Health Services Research Health Literacy “The degree to which individuals … qualifying answers Health History Form VD – not spelled out, examples are hard to read for those with low literacy … called in his new prescriptions to the pharmacy so they will be ready for pick-up later. * Health Literacy

144. America's Health Literacy: Why We Need Accessible Health Information (pdf file)
     ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/health-literacy/dhhs-2008-issue-brief.pdf
     January 01, 2008 - Health literacy depends on the context. … Even people with strong literacy skills can face health literacy challenges, such as when: n They … Descriptions of Health Literacy Health Literacy Level Task Examples Percentage Profcient Using a … had proficient health literacy. … with intermediate health literacy, and 62 percent of those with proficient health literacy.

145. Implementation Guide for AHRQ's Making Informed Consent an Informed Choice Training Modules | Agency for Healthcare Research and Quality
     ce.effectivehealthcare.ahrq.gov/health-literacy/professional-training/informed-choice/guide.html
     September 01, 2020 - About Health Literacy Health Literacy Improvement Tools Professional Education and … Training Health Literacy Publications Patient Engagement and Education Research Tools … Use health literacy universal precautions. Remove language barriers. Use teach-back. … Use plain language and health literacy specialists to improve forms. … Use health literacy universal precautions X percent of patients will report that explanations of what

146. Figure 5. Overview of Medical Interpreter Standards of Practice | Agency for Healthcare Research and Quality
     ce.effectivehealthcare.ahrq.gov/health-literacy/professional-training/lepguide/fig5.html
     September 01, 2020 - Careers Contact Us Español FAQs Home Health Literacy … SHARE: More topics in this section Health Literacy … About Health Literacy Health Literacy Improvement Tools Professional Education and … Training Health Literacy Publications Patient Engagement and Education Research Tools … https://www.ahrq.gov/health-literacy/professional-training/lepguide/fig5.html  

147. Appendix B: Bringing It To Life - Case Study | Agency for Healthcare Research and Quality
     ce.effectivehealthcare.ahrq.gov/health-literacy/professional-training/lepguide/app-b.html
     September 01, 2020 - Careers Contact Us Español FAQs Home Health Literacy … SHARE: More topics in this section Health Literacy … About Health Literacy Health Literacy Improvement Tools Professional Education and … Training Health Literacy Publications Patient Engagement and Education Research Tools … https://www.ahrq.gov/health-literacy/professional-training/lepguide/app-b.html  

148. Appendix D: Methods | Agency for Healthcare Research and Quality
     ce.effectivehealthcare.ahrq.gov/health-literacy/professional-training/lepguide/app-d.html
     September 01, 2020 - Careers Contact Us Español FAQs Home Health Literacy … SHARE: More topics in this section Health Literacy … About Health Literacy Health Literacy Improvement Tools Professional Education and … Training Health Literacy Publications Patient Engagement and Education Research Tools … https://www.ahrq.gov/health-literacy/professional-training/lepguide/app-d.html  

149. Chapter 2: Five Key Recommendations To Improve Patient Safety for LEP Patients | Agency for Healthcare Research and Quality
     ce.effectivehealthcare.ahrq.gov/health-literacy/professional-training/lepguide/chapter2.html
     September 01, 2020 - Careers Contact Us Español FAQs Home Health Literacy … SHARE: More topics in this section Health Literacy … About Health Literacy Health Literacy Improvement Tools Professional Education and … Training Health Literacy Publications Patient Engagement and Education Research Tools … https://www.ahrq.gov/health-literacy/professional-training/lepguide/chapter2.html  

150. Chapter 3: Improving Team Communication To Foster Safety for LEP Patients: TeamSTEPPS LEP Module | Agency for Healthcare Research and Quality
     ce.effectivehealthcare.ahrq.gov/health-literacy/professional-training/lepguide/chapter3.html
     September 01, 2020 - About Health Literacy Health Literacy Improvement Tools Professional Education and … Training Health Literacy Publications Patient Engagement and Education Research Tools … This may include an assessment of cultural and literacy needs. … Front desk staff rapidly and effectively communicate patient language, cultural, and literacy needs to … https://www.ahrq.gov/health-literacy/professional-training/lepguide/chapter3.html  

151. Chapter 1: Background on Patient Safety and LEP Populations | Agency for Healthcare Research and Quality
     ce.effectivehealthcare.ahrq.gov/health-literacy/professional-training/lepguide/chapter1.html
     September 01, 2020 - Careers Contact Us Español FAQs Home Health Literacy … SHARE: More topics in this section Health Literacy … About Health Literacy Health Literacy Improvement Tools Professional Education and … Training Health Literacy Publications Patient Engagement and Education Research Tools … https://www.ahrq.gov/health-literacy/professional-training/lepguide/chapter1.html  

152. Appendix E: Resources and Tools To Address Language and Cultural Barriers and Improve Patient Safety | Agency for Healthcare Research and Quality
     ce.effectivehealthcare.ahrq.gov/health-literacy/professional-training/lepguide/app-e.html
     September 01, 2020 - Careers Contact Us Español FAQs Home Health Literacy … About Health Literacy Health Literacy Improvement Tools Professional Education and … Training Health Literacy Publications Patient Engagement and Education Research Tools … communication gap between patients and caregivers as a series of challenges involving literacy, language … https://www.ahrq.gov/health-literacy/professional-training/lepguide/app-e.html  

153. Cómo crear Mi Lista de Medicamentos | Agency for Healthcare Research and Quality
     ce.effectivehealthcare.ahrq.gov/es/health-literacy/improve/pharmacy/medicine-list.html
     October 01, 2022 - Careers Contact Us Español FAQs Home Health Literacy … Health Literacy Improvement Tools Cómo crear Mi Lista de Medicamentos … About Health Literacy Health Literacy Improvement Tools Professional Education and … Training Health Literacy Publications Patient Engagement and Education Research Tools … https://www.ahrq.gov/es/health-literacy/improve/pharmacy/medicine-list.html  

154. The SHARE Approach | Agency for Healthcare Research and Quality
     ce.effectivehealthcare.ahrq.gov/health-literacy/professional-training/shared-decision/index.html
     March 01, 2023 - Careers Contact Us Español FAQs Home Health Literacy … SHARE: More topics in this section Health Literacy … About Health Literacy Health Literacy Improvement Tools Professional Education and … Training Health Literacy Publications Patient Engagement and Education Research Tools … https://www.ahrq.gov/health-literacy/professional-training/shared-decision/index.html  

155. Implementing the AHRQ Health Literacy Universal Precautions Toolkit (pdf file)
     ce.effectivehealthcare.ahrq.gov/sites/default/files/publications/files/healthlit-guide_3.pdf
     January 01, 2015 - Implementing the AHRQ Health Literacy Universal Precautions Toolkit Agency for Healthcare Research … Guide to Implementing the Health Literacy Universal Precautions Toolkit. … your practice (Tool 2), and raise staff awareness of health literacy (Tool 3). … Create a Health Literacy Improvement Plan Tool 2 The goal of Tool 2 is to help your health literacy … literacy team meeting where results will be discussed

156. CAHPS Supplemental Items | Agency for Healthcare Research and Quality
     ce.effectivehealthcare.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?page=20
     May 02, 2024 - call if patient had questions about medications Adult Hospital Health literacy … because of the way they spoke patient's language Adult Hospital Health literacy … answered all questions to patient's satisfaction Adult Hospital Health literacy … , sarcastic, or rude tone or manner with patient Adult Hospital Health literacy … because of the way they spoke patient's language Adult Hospital Health literacy

157. CAHPS Supplemental Items | Agency for Healthcare Research and Quality
     ce.effectivehealthcare.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?page=10
     May 02, 2024 - have to pay for special services or equipment Adult Health Plan Health literacy … doctor for specific illness or health condition Adult Health Plan Health literacy … , x-ray, or other test were easy to understand Adult Health Plan Health literacy … information about health questions or concerns Adult Health Plan Health literacy … easy to understand instructions about medicines Adult Health Plan Health literacy

158. CAHPS Supplemental Items | Agency for Healthcare Research and Quality
     ce.effectivehealthcare.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?page=11
     May 02, 2024 - would have to pay for medicines was confusing Adult Health Plan Health literacy … /she could make a complaint to the health plan Adult Health Plan Health literacy … have to pay for special services or equipment Adult Health Plan Health literacy … have to pay for special services or equipment Adult Health Plan Health literacy … have to pay for special services or equipment Adult Health Plan Health literacy

159. About the CAHPS® Health Literacy Item Set for Hospitals (pdf file)
     ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/hospital/about/about-hospital-health-literacy-item-set.pdf
     October 30, 2017 - About the CAHPS® Health Literacy Item Set for Hospitals About the CAHPS Health Literacy Item Set for … Topics Covered by the CAHPS Health Literacy Item Set for Hospitals The CAHPS Health Literacy Item Set … The health literacy of America’s adults: results from the 2003 National Assessment of Adult Literacy … Literacy items in their survey. … Health Literacy Composite Measures

160. CAHPS Supplemental Items | Agency for Healthcare Research and Quality
     ce.effectivehealthcare.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?page=21
     May 02, 2024 - H-HL26 Patient had to fill out forms Adult Hospital Health literacy … Staff offered patient help in filling out a form Adult Hospital Health literacy … Patient was given enough time to fill out forms Adult Hospital Health literacy … someone else's home, or another health facility Adult Hospital Health literacy … of self at home in a language other than English Adult Hospital Health literacy