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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-lessons-improving-patient-experience.pdf
July 01, 2021 - Lessons From Healthcare Organizations on Improving Patient Experience webcast - Quigley
AltaMed’s Shadow … Efforts to
Improve Patient-Provider Interactions
Using the Clinician and Group CAHPS® Survey:
LESSONS … Learned
• CAHPS data is effective for benchmarking, measuring
change, counseling and evaluating providers … Health Policy Researcher
quigley@rand.org
310-393-0411, ext. 7549
41
mailto:quigley@rand.org
LESSONS … Learned
Contact Information
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www.ahrq.gov/ncepcr/research-transform-primary-care/transform/synthesis-report/intro.html
October 01, 2015 - However, a review of the findings and lessons learned across the 14 studies revealed a number of common … colleagues began summarizing the common themes across the grants at the end of funding in a paper titled “Lessons … learned from the study of primary care transformation.” 1 The paper highlighted the following five … key lessons learned: 1) a strong foundation is needed for successful redesign; 2) the process of transformation
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www.ahrq.gov/policymakers/chipra/demoeval/what-we-learned/highlight06.html
January 01, 2014 - For instance, they can draw on a wider pool of resources and expertise and apply lessons learned from … learned.” … They intentionally delayed Idaho’s implementation so that it could leverage the lessons learned from … “It’s really useful to take the time to work with another State and hear its lessons learned. … Collaborating with these other States has saved us years and years of lessons learned.”
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www.ahrq.gov/sites/default/files/wysiwyg/teamstepps-program/video/cus-teach-back-inpatient-medical-guide.pdf
June 02, 2025 - Lessons Learned
• Use the CUS technique to raise issues around patient safety with clinical team members … Objective
TeamSTEPPS Tool or Concept
Brief Video Description
Discussion Questions
Discussion Answers
Lessons … Learned
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www.ahrq.gov/sites/default/files/wysiwyg/teamstepps-program/video/debrief-emergency-dept-guide.pdf
June 02, 2025 - Lessons Learned
A debrief helps teams improve future performance. … Department
Video Objective
TeamSTEPPS Tool or Concept
Brief Video Description
Discussion Questions
Lessons … Learned
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www.ahrq.gov/sites/default/files/wysiwyg/teamstepps-program/video/cus-facilitator-guide-maternal-equity.pdf
June 02, 2025 - Lessons Learned
• How to use CUS words to express safety concerns in a professional way.
• The importance … Objective
TeamSTEPPS Tool or Concept
Brief Video Description
Discussion Questions
Discussion Answers
Lessons … Learned
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www.ahrq.gov/policymakers/chipra/demoeval/what-we-learned/finalsummary/finalsummary4.html
September 01, 2015 - Key Lessons from the National Evaluation of the CHIPRA Quality Demonstration Grant Program
Improving … emotional disorders and their families
Previous Page Next Page
Table of Contents
Key Lessons … Lessons learned
Designing or improving CMEs is a complex and lengthy undertaking.
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www.ahrq.gov/cahps/consumer-reporting/guidelines/evaluation/index.html
March 01, 2016 - In reality, the lessons learned from an evaluation can be critical to designing a meaningful report and … planning and a dedicated budget are not possible, report card designers should at least document the lessons … that they learned in the process of designing and disseminating their report cards (e.g., by keeping … learned are not lost and can be drawn upon in the next reporting cycle. … Epilogue: Early lessons from CAHPS Demonstrations and Evaluations-Consumer Assessment of Health Plans
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www.ahrq.gov/policymakers/chipra/demoeval/what-we-learned/finalsummary/finalsummary8.html
September 01, 2015 - Key Lessons from the National Evaluation of the CHIPRA Quality Demonstration Grant Program
In conclusion … Previous Page
Table of Contents
Key Lessons from the National Evaluation of the … policymakers chart new directions to stimulate innovation in service delivery systems, they can look to the lessons … learned from this demonstration to find promising paths to improving quality of care for children.
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/system/delivery-system-initiative/bozicstudysnapshot/ihabundled_appendix.pdf
June 02, 2025 - implementation, required changes in
internal processes, expected and unexpected barriers to implementation, and
lessons … learned (n=18)
Hospitals/Ambulatory Surgery
Centers
Semi-‐structured interviews
with senior
… and unexpected barriers to implementation, anticipated and actual benefits
of implementation, and
lessons … learned (n=10)
Physicians Semi-‐structured interviews
with orthopedic
surgeons
include discussion
-
www.ahrq.gov/sites/default/files/publications/files/ihabundled_appendix.pdf
June 02, 2025 - implementation, required changes in
internal processes, expected and unexpected barriers to implementation, and
lessons … learned (n=18)
Hospitals/Ambulatory Surgery
Centers
Semi-‐structured interviews
with senior
… and unexpected barriers to implementation, anticipated and actual benefits
of implementation, and
lessons … learned (n=10)
Physicians Semi-‐structured interviews
with orthopedic
surgeons
include discussion
-
www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/advances-in-patient-safety-2/vol2/Advances-Prologue_Battles_Vol2.pdf
June 02, 2025 - this volume describe the use of standard cultural assessment
instruments and discuss the results and lessons … learned from such assessments. … It is in the commonality of
implementation issues that major lessons can be learned about the nature … There are lessons to be learned from the rich experiences
expressed in each of these case studies.
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www.ahrq.gov/evidencenow/practice-facilitation/index.html
February 01, 2023 - Lessons Learned about Practice Facilitation
EvidenceNOW: Advancing Heart Health grantees published … their findings on the role of practice facilitation working with primary care practices and the lessons … learned .
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www.ahrq.gov/takeheart/index.html
Community Webinars
Assessing TAKEheart
Through our assessment of TAKEheart, we learned … many lessons that will help guide future work in this area. … These documents describe lessons learned, key findings, and recommendations for future similar efforts
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www.ahrq.gov/action-alliance/webinars/workforce-safety-well-being.html
October 01, 2024 - Real-world examples from hospitals illustrated the effectiveness of this method, providing valuable lessons … learned and measurable results that other organizations can replicate. … of how this practice has been successfully integrated into primary care settings, including detailed lessons … learned from the field and the positive outcomes associated with reduced burnout and enhanced staff
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www.ahrq.gov/sites/default/files/wysiwyg/teamstepps-program/video/huddle-emergency-dept-guide.pdf
June 02, 2025 - Lessons Learned
A huddle helps teams improve performance and enhance safety when preparing for an event … Objective
TeamSTEPPS Tool or Concept
Brief Video Description
Discussion Questions
Discussion Answers
Lessons … Learned
-
www.ahrq.gov/policymakers/chipra/demoeval/what-we-learned/finalsummary/finalsummary5.html
September 01, 2015 - Key Lessons from the National Evaluation of the CHIPRA Quality Demonstration Grant Program
Applying … information technologies (IT) for QI
Previous Page Next Page
Table of Contents
Key Lessons … Lessons learned
Implementing health IT applications to support QI for children typically takes far
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/primary-care/tpc/tpc-profile-rittenhouse.pdf
April 01, 2015 - Transforming Primary Care Practice: Lessons From the New Orleans Safety Net
Transforming Primary … Care Practice: Lessons From the New Orleans
Safety Net
Principal Investigator: Diane Rittenhouse, … Lessons Learned and Implications for Others
• Four factors appeared to be of key
importance for successful … No. 15-0038-5-EF
April 2015
Transforming Primary Care Practice: Lessons From the New Orleans … Learned and Implications for Others
Number and Type of Practices
Location
Transformational Elements
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www.ahrq.gov/policymakers/chipra/demoeval/what-we-learned/finalsummary/finalsummary2.html
September 01, 2015 - Key Lessons from the National Evaluation of the CHIPRA Quality Demonstration Grant Program
Reporting … Child Core Set of quality measures
Previous Page Next Page
Table of Contents
Key Lessons … Lessons learned
States can substantially improve their capacity to report quality measures for children
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www.ahrq.gov/evidencenow/projects/heart-health/research-results/research/index.html
March 01, 2021 - single investment in primary care research, provides an opportunity to share approaches, resources and lessons … learned for the benefit of other primary care researchers. … regional and national evaluations, the methods, measures and data collection instruments used, and lessons … learned for recruiting practices and other aspects of research administration.