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8641. Case Study: Improving Customer Service at Health Share of Oregon (pdf file)
      www.ahrq.gov/sites/default/files/wysiwyg/cahps/quality-improvement/reports-and-case-studies/health-share-of-oregon-case-study.pdf
      September 01, 2016 - Case Study: Improving Customer Service at Health Share of Oregon Case Study 1 Improving Customer Service at Health Share of Oregon Introduction There are many ways to evaluate the delivery of customer service in a health plan. Chief among these strategies is the assessment of enrollees’ experiences with cust…

8642. Module 2: Communication and Optimal Resolution (CANDOR) Toolkit Module 2: Obtaining Organizational Buy-in and Support
      www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/candor/module2/module2-obtaining-organizational-buy-in-support.pptx
      August 14, 2015 - Module 2: Communication and Optimal Resolution (CANDOR) Toolkit Module 2: Obtaining Organizational Buy-in and Support Communication and Optimal Resolution (CANDOR) Toolkit Module 2: Obtaining Organizational Buy-in and Support Module 2 of the CANDOR Toolkit describes the importance of obtaining organizational supp…

8643. Psn-Pdf (pdf file)
      psnet.ahrq.gov/node/39099/psn-pdf
      November 11, 2009 - African Partnerships for Patient Safety. November 11, 2009 https://psnet.ahrq.gov/issue/african-partnerships-patient-safety This Web site establishes a forum for hospitals in Europe and Africa to support partnership development and share learnings to drive patient safety improvements. https://psnet.ahrq.gov/issue/…

8644. Optimizing Health and Function as We Age: Roundtable Report (pdf file)
      www.ahrq.gov/sites/default/files/wysiwyg/ncepcr/tools/healthy-aging-roundtable.pdf
      September 08, 2022 - These results are communicated to the entire team and lessons learned can be discussed and applied to

8645. Standard Precautions: Hand Hygiene | Agency for Healthcare Research and Quality
      www.ahrq.gov/nursing-home/resources/standard-precautions-hand-hygiene.html
      April 01, 2022 - Standard Precautions: Hand Hygiene Resource:   Standard Precautions: Hand Hygiene This online course teaches health care workers about hand hygiene. Source:  WHO Topic(s):  Infection Control and Prevention Audience(s):  Nursing Assistants and Technicians, Clinicians Format:  Online learning module L…

8646. A Visual Computer Interface Concept for Making Error Reporting Useful at the Point of Care (pdf file)
      www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/advances-in-patient-safety-2/vol1/Advances-Singh_69.pdf
      April 04, 2008 - A Visual Computer Interface Concept for Making Error Reporting Useful at the Point of Care A Visual Computer Interface Concept for Making Error Reporting Useful at the Point of Care Ranjit Singh, MA, MB, BChir (Cantab.), MBA; Wilson Pace, MD; Ashok Singh, MA, MB, BChir (Cantab); Chester Fox, MD; Gurdev Singh, MSc…

8647. 003-Clabsi-Prevention-Webinar-Fg (doc file)
      www.ahrq.gov/sites/default/files/wysiwyg/hai/tools/mrsa/003-clabsi-prevention-webinar-fg.docx
      October 01, 2024 - AHRQ Safety Program for MRSA Prevention Prevention of Central Line-Associated Bloodstream Infections ICU & Non-ICU Slide Title and Commentary Slide Number and Slide Prevention of Central Line-Associated Bloodstream Infections SAY: Welcome to this presentation on the Prevention of Central Line-Associated Bloodstrea…

8648. Section 3: Are You Ready To Improve? | Agency for Healthcare Research and Quality
      www.ahrq.gov/cahps/quality-improvement/improvement-guide/3-are-you-ready/index.html
      February 01, 2020 - Section 3: Are You Ready To Improve? July 2015 Contents 3.A. Cultivating and Supporting QI Leaders 3.B. Organizing for Quality Improvement 3.C. Training Staff in QI Concepts and Techniques 3.D. Paying Attention to Customer Service 3.E. Recognizing and Rewarding Success References Download Se…

8649. Long COVID Email Updates | Agency for Healthcare Research and Quality
      www.ahrq.gov/coronavirus/long-covid/email.html
      June 01, 2024 - Long COVID Email Updates AHRQ is leading multiple efforts to better understand Long COVID and support people with Long COVID and the healthcare providers who deliver their care. Learn more about AHRQ’s Long COVID grantees, funding opportunities, reports, and other AHRQ activities. Sign up for Long COVID Announc…

8650. Introducing Curated Libraries | PSNet
      psnet.ahrq.gov/youtube
      Introducing Curated Libraries Curated Libraries are groupings of PSNet content, curated by AHRQ and by other experts in the patient safety field. Watch the video below to learn more about how this new feature works and how it can be of benefit to you. Visit Curated Libraries   Audio-Described Version  (…

8651. About the Pediatric Quality Measures Program | Agency for Healthcare Research and Quality
      www.ahrq.gov/pqmp/about/index.html
      September 01, 2021 - About the Pediatric Quality Measures Program Information About the Pediatric Quality Measures Program (PQMP) What is the PQMP? The Importance of Pediatric Quality Measurement and Improvement: The Role of the PQMP Publications and Additional Materials PQMP Learning Collaborative If yo…

8652. Nelson, Stuart James | Digital Healthcare Research
      digital.ahrq.gov/principal-investigator/nelson-stuart-james
      January 01, 2023 - Nelson, Stuart James Improving Health Data Quality by Assessing and Enhancing Semantic Integrity Description This research will develop and validate advanced statistical and machine learning methods to assess and improve representational semantic integrity of terminologies in …

8653. Zeng, Qing | Digital Healthcare Research
      digital.ahrq.gov/principal-investigator/zeng-qing
      January 01, 2023 - Zeng, Qing Improving Health Data Quality by Assessing and Enhancing Semantic Integrity Description This research will develop and validate advanced statistical and machine learning methods to assess and improve representational semantic integrity of terminologies in large clin…

8654. George Washington University | Digital Healthcare Research
      digital.ahrq.gov/organization/george-washington-university
      January 01, 2023 - George Washington University Improving Health Data Quality by Assessing and Enhancing Semantic Integrity Description This research will develop and validate advanced statistical and machine learning methods to assess and improve representational semantic integrity of terminolo…

8655. Cleveland Clinic Foundation | Digital Healthcare Research
      digital.ahrq.gov/organization/cleveland-clinic-foundation
      January 01, 2023 - Cleveland Clinic Foundation A Decision Support Tool for the Discontinuation of Disease Modifying Therapies in Multiple Sclerosis Description This research will develop, validate, and evaluate a decision support tool using a machine learning algorithm to standardize the approac…

8656. McGinley, Marisa | Digital Healthcare Research
      digital.ahrq.gov/principal-investigator/mcginley-marisa
      January 01, 2023 - McGinley, Marisa A Decision Support Tool for the Discontinuation of Disease Modifying Therapies in Multiple Sclerosis Description This research will develop, validate, and evaluate a decision support tool using a machine learning algorithm to standardize the approach to discon…

8657. National Quality Strategy Fact Sheets | Agency for Healthcare Research and Quality
      www.ahrq.gov/workingforquality/about/nqs-fact-sheets/index.html
      January 01, 2017 - National Quality Strategy Fact Sheets Learn more about the National Quality Strategy’s three aims, six priorities, and nine levers by reading these two fact sheets.  The National Quality Strategy: Fact Sheet  ( PDF , 432 KB) National Quality Strategy: Using Levers to Achieve Improved Health and Health Car…

8658. HAC National Scorecard 2014-16 | Agency for Healthcare Research and Quality
      www.ahrq.gov/data/infographics/hac-scorecard-2014-16.html
      November 01, 2019 - HAC National Scorecard 2014-16 Between 2014-2016, 350,000 fewer hospital-acquired conditions (HACs) occurred, an 8% decrease that saved $2.9 billion and averted 8,000 inpatient deaths. Learn more in the AHRQ report, " National Scorecard on Rates of Hospital-Acquired Conditions ." HAC National Scorecard 2014…

8659. USA, IN, Bloomington | Digital Healthcare Research
      digital.ahrq.gov/location/bloomington
      January 01, 2023 - USA, IN, Bloomington Developing a Passive Digital Marker for the Prediction of Childhood Asthma Treatment Response Description This research is developing and evaluating a machine learning algorithm that uses existing electronic health record data to predict childhood asthma t…

8660. Public Reporting of Patients’ Comments with Quality Measures: How Can We Make It Work? (pdf file)
      www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20140603_QI/reporting-patients-comments-transcript.pdf
      June 01, 2014 - Webcast in four parts today, and we're going to start with part one with an overview of what we've learned … Our focus was on physician performance, but the lessons learned are likely to apply equally to hospitals … results we're reporting to you this afternoon are from the first round of the elicitation, from which we learned