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psnet.ahrq.gov/node/844757/psn-pdf
September 11, 2019 - Diagnostic overshadowing in dentistry.
September 11, 2019
Clough S, Handley P. Diagnostic overshadowing in dentistry. Br Dent J. 2019;227(4):311-315.
doi:10.1038/s41415-019-0623-x.
https://psnet.ahrq.gov/issue/diagnostic-overshadowing-dentistry
Assumptions, communication barriers, and implicit biases can compromis…
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psnet.ahrq.gov/node/40729/psn-pdf
October 04, 2011 - Critical incident reports concerning anaesthetic
equipment: analysis of the UK National Reporting and
Learning System (NRLS) data from 2006-2008.
October 4, 2011
Cassidy CJ, Smith AF, Arnot-Smith J. Critical incident reports concerning anaesthetic equipment: analysis
of the UK National Reporting and Learning Syste…
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psnet.ahrq.gov/node/60040/psn-pdf
March 11, 2020 - Shifting the Mindset: A Closer Look at Hospital
Complaints.
March 11, 2020
Newcastle upon Tyne, UK: Healthwatch; January 2020.
https://psnet.ahrq.gov/issue/shifting-mindset-closer-look-hospital-complaints
Organizations need to do more than report and collect complaint data to realize improvements based on
what is…
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psnet.ahrq.gov/node/46401/psn-pdf
September 13, 2017 - Understanding middle managers' influence in
implementing patient safety culture.
September 13, 2017
Gutberg J, Berta W. Understanding middle managers' influence in implementing patient safety culture.
BMC Health Serv Res. 2017;17(1):582. doi:10.1186/s12913-017-2533-4.
https://psnet.ahrq.gov/issue/understanding-mid…
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psnet.ahrq.gov/node/837038/psn-pdf
May 04, 2022 - Mind the Implementation Gap. The Persistence of
Avoidable Harm in the NHS.
May 4, 2022
London UK: Patient Safety Learning: 2022.
https://psnet.ahrq.gov/issue/mind-implementation-gap-persistence-avoidable-harm-nhs
Unsafe care affects a wide range of individuals and organizations physically, emotionally, and financi…
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psnet.ahrq.gov/node/46787/psn-pdf
October 15, 2018 - Institute for Safe Medication Practices International
Mentorship Program.
October 15, 2018
Institute for Safe Medication Practices.
https://psnet.ahrq.gov/issue/institute-safe-medication-practices-international-mentorship-program
Structured interaction with a wide variety of experts and environments enables medica…
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www.ahrq.gov/ncepcr/reports/2025-annual-report/quality-improvement.html
August 01, 2025 - AHRQ’s Investments in Primary Care Research for 2023 and 2024
Practice and Quality Improvement
Previous Page Next Page
Table of Contents
AHRQ’s Investments in Primary Care Research for 2023 and 2024
Acknowledgements and Authors
Message from the Director of AHRQ’s National Center for Excellence…
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/cusptoolkit/modules/understand/scisafetynotes.docx
June 02, 2025 - SAY:
The “Understand the Science of Safety” module of the Comprehensive Unit-based Safety Program (or CUSP) Toolkit discusses the importance of understanding system design, safe design principles, and valuing diverse input from team members. By analyzing patient safety as a science, frontline providers will provide a h…
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www.ahrq.gov/sites/default/files/wysiwyg/hai/tools/clabsi-cauti-icu/just-in-case-mindset.pdf
April 01, 2022 - Making It Work Tip Sheet: Overcoming the Just in Case Mindset
AHRQ Safety Program for Intensive Care Units:
Preventing CLABSI and CAUTI
Making It Work Tip Sheet
Overcoming the “Just in Case” Mindset
The "Making It Work" tip sheet provides additional information to help intensive care unit (ICU) te…
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www.ahrq.gov/hai/tools/mvp/modules/sustainability/premortem-scorecard-slides.html
February 01, 2017 - Tools for Sustainability: Premortem and Scorecard: Slide Presentation
AHRQ Safety Program for Mechanically Ventilated Patients
Slide 1: AHRQ Safety Program for Mechanically Ventilated Patients
Tools for Sustainability: Premortem and Scorecard
Slide 2: Learning Objectives
After this session, you will…
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www.ahrq.gov/hai/cusp/toolkit/content-calls/nurse-empower/slides.html
October 01, 2014 - How CUSP Enables Nurse Empowerment (Slide Presentation)
On the CUSP: Stop BSI
This PowerPoint slide presentation was shown on November 15, 2011.
Contents
Slide 1. How CUSP Enables Nurse Empowerment
Slide 2. Presenters (continued)
Slide 3. CUSP Components
Slide 4. How is CUSP Different? It Empowers N…
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www.ahrq.gov/sites/default/files/wysiwyg/patient-safety/reports/issue-briefs/dx-leadership.pdf
June 03, 2021 - Leadership To Improve Diagnosis: A Call to Action - Issue Brief 5
PATIENT
SAFETY
e
Issue Brief 5
Leadership To Improve Diagnosis:
A Call to Action
e
Issue Brief 5
Leadership To Improve Diagnosis:
A Call to Action
Prepared for:
Agency for Healthcare Research and Quality
5600 Fishers Lane
Rockville, …
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www.ahrq.gov/sites/default/files/wysiwyg/patient-safety/reports/issue-briefs/dx-leadership-cx.pdf
June 03, 2021 - Leadership To Improve Diagnosis: A Call to Action - Issue Brief 5
PATIENT
SAFETY
e
Issue Brief 5
Leadership To Improve Diagnosis:
A Call to Action
e
Issue Brief 5
Leadership To Improve Diagnosis:
A Call to Action
Prepared for:
Agency for Healthcare Research and Quality
5600 Fishers Lane
Rockville, M…
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www.ahrq.gov/sites/default/files/wysiwyg/long-covid/faqs-long-covid.pdf
June 02, 2025 - RFA-HS-23-012: Implementing and Evaluating New Models for Delivering Comprehensive, Coordinated, Person-Centered Care to People with Long COVID (U18)
RFA-HS-23-012: Implementing and Evaluating New Models for
Delivering Comprehensive, Coordinated, Person-Centered Care to
People with Long COVID (U18)
Frequentl…
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www.ahrq.gov/sites/default/files/wysiwyg/hai/tools/mrsa/025-assessing-evc-webinar-notes.docx
October 01, 2024 - After the team learned about the process, the program was piloted on one floor with support from the
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www.ahrq.gov/sites/default/files/wysiwyg/hai/tools/mrsa-2/103-how-to-integrate-cusp-approach-periop-fg.docx
April 01, 2025 - CUSP happens with others, not by others, and improvements learned locally should be shared broadly.
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psnet.ahrq.gov/curated-article-libraries
March 18, 2025 - Curated Libraries
Curated Libraries are groupings of PSNet content, curated by AHRQ and by other experts in the patient safety field.
Watch the video to learn more about how this new feature works and how it can be of benefit to you.
Latest PSNet…
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psnet.ahrq.gov/web-mm/fatal-error-neonate-does-just-culture-provide-answer
June 24, 2020 - SPOTLIGHT CASE
Fatal Error in Neonate: Does "Just Culture" Provide an Answer?
Citation Text:
Dekker SWA. Fatal Error in Neonate: Does "Just Culture" Provide an Answer?. PSNet [internet]. Rockville (MD): Agency for Healthcare Research and Quality, US Department of Health and Human Services. 2010. …
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/advances-in-patient-safety-2/vol1/Advances-Pronovost_95.pdf
June 12, 2008 - safety reporting systems will not provide the answer.28 One measure of safety
could be whether we learned
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www.ahrq.gov/sites/default/files/wysiwyg/hai/tools/mrsa-surgery/147-implementation-guide.pdf
April 01, 2025 - Prevention is a guidance document that shares tips on
recognizing success and sharing the lessons learned … CUSP teams have a unique opportunity to
collaborate with other departments to share the lessons learned