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  1. www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20131008_cg/2_Linda_Sparks_slides_24-36.pdf
    October 08, 2013 - Myth Busting: Using the CG-CAHPS 12-Month Survey for Quality Improvement Using the 12-Month CG-CAHPS Survey for Service Improvement October 8, 2013 Dean Clinic A member of SSM Healthcare Dean is one of the largest integrated healthcare delivery systems in the country. Established in 1904 and headqu…
  2. www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-family-engagement/pfeprimarycare/infographicposter-final508_0.pdf
    June 02, 2025 - Infographic Poster: Did you know...Patient safety issues in primary care are real. Did you know... Patient safety issues in primary care are real. Annually, 1 in 20 outpatients experiences a diagnostic error 55% of patients said diagnostic errors were a chief concern in outpatient visits 1 in 9 ED admissi…
  3. www.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/sops-101-webcast-overview-surveys.pdf
    January 01, 2022 - Understanding SOPS® Surveys: A Primer for New Users - Gray Overview of the SOPS Surveys Laura Gray, MPH Senior Study Director User Network for the AHRQ Surveys on Patient Safety Culture (SOPS) Westat What is Patient Safety Culture? Organization 13 What are the SOPS Surveys? • Surveys of providers and st…
  4. www.ahrq.gov/policymakers/chipra/overview/background/appendix-a1.html
    December 01, 2009 - Background Report for the Request for Public Comment on Initial, Recommended Core Set of Children's Healthcare Quality Measures for Voluntary Use by Medicaid and CHIP Programs Background Report on request for public comment on initial, recommended core set of Children's Healthcare Quality Measures for voluntary…
  5. www.ahrq.gov/hai/quality/tools/cauti-ltc/about-toolkit.html
    May 01, 2017 - About the Toolkit Development Toolkit To Reduce CAUTI and Other HAIs in Long-Term Care Facilities The toolkit was developed based on the experiences of approximately 500 nursing homes across the country that participated in the AHRQ Safety Program for Long-Term Care: HAIs/CAUTI, a 3-year implementation projec…
  6. www.ahrq.gov/news/blog/ahrqviews/making-patients-part-of-conversations.html
    February 01, 2022 - AHRQ Views: Blog posts from AHRQ leaders Making Patients Part of Conversations About Their Care: Integrating Patient-Generated Health Data into Electronic Health Records FEB 15 2022 By Chun-Ju (Janey) Hsiao, Ph.D., and Chris Dymek, Ed.D. Janey Hsiao, Ph.D. The 63-yea…
  7. www.ahrq.gov/talkingquality/translate/scores/scoring.html
    June 01, 2016 - Scoring Different Kinds of Health Care Quality Measures The scores you present in your report depend in large part on the kind of measure(s) you are reporting. This page reviews the scoring issues you will face with a variety of measures. Organization-Level “Yes or No” The simplest kind of measure involves …
  8. Staff Member Survey (pdf file)

    www.ahrq.gov/sites/default/files/wysiwyg/evidencenow/results/research/staff-survey-6mon-post-intervention-nw.pdf
    June 02, 2025 - Staff Member Survey P a g e | 1 PLEASE FLIP TO PAGE 2 Version 3 FOR COACH ONLY: PRACTICE ID: _____________ Healthy Hearts Northwest Follow-up Staff Member Survey (#3) Name of your practice: ________________________________________ Address of your practice: ____________________________…
  9. www.ahrq.gov/sites/default/files/wysiwyg/nursing-home/resources/qapi-leadership-rounding-guide-centers-for-medicare.pdf
    June 02, 2025 - QAPI Leadership Rounding Guide Disclaimer: Use of this tool is not mandated by CMS, nor does its completion ensure regulatory compliance. Directions: Leadership rounding is a process where leaders (e.g., administrator, department heads, and nurse managers) are out in the building with staff and residents, t…
  10. www.ahrq.gov/cahps/surveys-guidance/home/index.html
    November 01, 2023 - CAHPS Home Health Care Survey The CAHPS Home Health Care Survey asks patients who receive home healthcare services about their experiences with home healthcare agencies, providers, and staff. This instrument focuses on patients who receive skilled home healthcare services from Medicare-certified Home Health Age…
  11. www.ahrq.gov/news/newsroom/case-studies/202301.html
    October 01, 2024 - Ohio Veterans’ Facility Relied on AHRQ Resource to Develop Diabetes Initiative Search All Impact Case Studies March 2023 The Dayton (Ohio) Veterans Affairs (VA) Medical Center facility has adopted AHRQ’s SHARE Approach as part of the U.S. Department of Veterans Affairs' national Hypoglycemic Safety Initia…
  12. www.ahrq.gov/sites/default/files/wysiwyg/hai/abate/training/cbt-iodophor.pptx
    March 01, 2022 - Computer-Based Training Modules: Nasal Iodophor Decolonization of Non-ICU Patients With Devices Section 11-8 Nursing Protocol Training Nasal Iodophor (10% Povidone-Iodine) AHRQ Pub. No. 20(22)-0036 March 2022 1 Targeted Decolonization Introduction Our hospital is adopting a targeted decolonization protocol for …
  13. www.ahrq.gov/sites/default/files/wysiwyg/hai/abate/training/cbt-mupirocin.pptx
    March 01, 2022 - Computer-Based Training Modules: Nasal Mupirocin AHRQ Pub. No. 20(22)-0036 March 2022 Decolonization of Non-ICU Patients With Devices Section 11-7 Nursing Protocol Training Nasal Mupirocin 1 Targeted Decolonization Introduction Our hospital is adopting a targeted decolonization protocol for adult non-intensive …
  14. www.ahrq.gov/sites/default/files/wysiwyg/evidencenow/projects/urinary/mui-flyer-sample.pdf
    June 02, 2025 - PURSUIT Flyer (Birmingham) NOTE: This is an example of a patient recruitment flyer for practices recruiting patients for the PURSUIT Managing Urinary Incontinence project. Do you have Bladder Trouble? If so, you may qualify for a program for wom…
  15. www.ahrq.gov/news/newsroom/case-studies/cquips0901.html
    October 01, 2014 - New York City Uses AHRQ Patient Safety Culture Survey to Reduce Patient Harm Search All Impact Case Studies November 2008 The New York City Health and Hospitals Corporation (HHC) has integrated the use of AHRQ's Hospital Survey on Patient Safety Culture as a core component of its corporate-wide patient sa…
  16. www.ahrq.gov/cahps/surveys-guidance/item-sets/cg/suppl-narrative-items-cg-survey30-adult.html
    August 01, 2021 - Supplemental Items for the CAHPS Clinician & Group Adult Survey 3.0/3.1: Narrative Comments Population version: Adult Learn about the CAHPS Patient Narrative Item Sets . Placing the items in the survey: Insert these supplemental items before the "About You" section of the survey. Introducing the it…
  17. www.ahrq.gov/hai/tools/mrsa-prevention/surgery/integrate-cusp-approach.html
    April 01, 2025 - MRSA Prevention Toolkit: Targeting SSI How To Integrate a CUSP Approach Previous Page Next Page Table of Contents MRSA Prevention Toolkit: Targeting SSI The Four Key Strategies of MRSA Prevention: Targeting SSI MRSA and SSI Prevention Phases Importance of MRSA and SSI Prevention MRSA Surveil…
  18. www.ahrq.gov/data/apcd/backgroundrpt/data.html
    April 01, 2017 - Upon data intake, the team learned some files were missing from one State dataset as specified in the
  19. www.ahrq.gov/research/findings/final-reports/iomracereport/reldata4.html
    May 01, 2018 - Robert Wood Johnson Foundation, offers a toolkit that details additional promising practices and lessons learned
  20. www.ahrq.gov/sites/default/files/wysiwyg/takeheart/training/module-5-implementation-guide.pdf
    June 02, 2025 - o What lessons can be learned from failed tests or unintended outcomes?

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