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preventiveservices.ahrq.gov/cahps/quality-improvement/improvement-guide/4-approach-qi-process/index.html
January 01, 2020 - Some health plans, for example, have learned how to improve their call center operations by sending staff
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preventiveservices.ahrq.gov/news/blog/ahrqviews/eliminate-diagnostic-errors.html
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preventiveservices.ahrq.gov/talkingquality/resources/writing/tip7.html
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preventiveservices.ahrq.gov/ncepcr/research-transform-primary-care/transform/tools-catalog/index.html
August 01, 2015 - toolkits for building infrastructure and implementing health extension models, reports outlining lessons learned
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preventiveservices.ahrq.gov/nursing-home/resources/search.html
January 01, 2022 - Healthcare Workforce Well-Being During and After the COVID-19 Pandemic This guide provides ideas and lessons learned
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preventiveservices.ahrq.gov/news/newsroom/case-studies/index.html?page=0
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preventiveservices.ahrq.gov/pcor/healthcare-extension-services/index.html
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preventiveservices.ahrq.gov/teamstepps-program/resources/tools/index.html
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preventiveservices.ahrq.gov/sites/default/files/wysiwyg/topics/dxsafety-patient-experience-vol2.pdf
July 01, 2023 - Whether something
potentially useful can still be learned from patients and families about this nexus
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preventiveservices.ahrq.gov/sites/default/files/wysiwyg/hai/tools/perinatal-care-2/hemorrhage_3-communication-speaker-notes.pdf
July 01, 2023 - clarify, or
suggest changes to
response plans
• Ensure all staff
understand the new
information learned … Confirm, clarify, or suggest changes to response plans
• Ensure all staff understand the new information learned … care plan
Use SBAR to:
• Frame event reports
• Structure case
scenarios for sharing
lessons learned … useful at the
Reporting stage to frame event reports, structure case scenarios for sharing lessons
learned … 51
SCRIPT
Now that you’ve learned about the communication tools and strategies we have for
improving
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preventiveservices.ahrq.gov/sites/default/files/wysiwyg/hai/tools/perinatal-care-2/hemorrhage_3_communication.pptx
July 01, 2023 - Confirm, clarify, or suggest changes to response plans
Ensure all staff understand the new information learned … Confirm, clarify, or suggest changes to response plans
Ensure all staff understand the new information learned … established care plan Use SBAR to:
Frame event reports
Structure case scenarios for sharing lessons learned … useful at the Reporting stage to frame event reports, structure case scenarios for sharing lessons learned … 51
Hospital AIM Team
Leads
SPPC-II
SCRIPT
Now that you’ve learned about the communication tools and
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preventiveservices.ahrq.gov/evidencenow/projects/heart-health/research-results/results/index.html
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preventiveservices.ahrq.gov/sites/default/files/wysiwyg/talkingquality/resources/checklist/checklist-promote-report.doc
December 26, 2018 - Disseminate Complete Checklist
Note: You must use the UP and DOWN ARROW instead of TAB or SHIFT + TAB to fill out this form. This document contains twenty-two links.
TalkingQuality
Your Project Checklist:
Promote Your Health Care Quality Report to Consumers
This document contains checklists for the following sectio…
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preventiveservices.ahrq.gov/talkingquality/translate/index.html
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preventiveservices.ahrq.gov/sites/default/files/wysiwyg/hai/tools/perinatal-care-2/hypertension_4-situation-monitoring-speaker-notes.pdf
July 01, 2023 - their
responsibilities
• Reassess how the team is working together
7
SCRIPT
As we’ve already learned … • What were our major lessons learned from this case? … • Summarize your major takeaways by asking what the team’s lessons
27
learned were from this … Make sure to spend some time talking about how to apply any lessons learned into practice
for future
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preventiveservices.ahrq.gov/talkingquality/measures/index.html
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preventiveservices.ahrq.gov/news/newsroom/case-studies/ktcquips87.html
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