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421. Strategy 6G: Training To Advance Physicians' Communication Skills | Agency for Healthcare Research and Quality
     www.talkingquality.ahrq.gov/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/communication/strategy6gtraining.html
     March 01, 2020 - practicing physicians have not been taught to appreciate the patient’s experience of illness; nor do they learn … In particular, it is intended to help physicians learn and practice techniques for dealing with difficult

422. Strategy 6Q: Standards for Customer Service | Agency for Healthcare Research and Quality
     www.talkingquality.ahrq.gov/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/customer-service/strategy6q-custservice-standards.html
     March 01, 2020 - Learn more at: Leebov W, Scott G, Olson L. … Learn more : Best Practice Series: Scripting.

423. Organizing Quality Measures by Domains of Health Care Quality | Agency for Healthcare Research and Quality
     www.talkingquality.ahrq.gov/talkingquality/translate/organize/quality-domain.html
     December 01, 2022 - (Learn more about quality frameworks .)

424. Remembering David Meyers, M.D. | Agency for Healthcare Research and Quality
     www.talkingquality.ahrq.gov/cpi/centers/od/david-meyers-memoriam.html
     August 01, 2023 - Learn more about Dr.

425. Supplemental Item Sets | Agency for Healthcare Research and Quality
     www.talkingquality.ahrq.gov/sops/surveys/supplemental-item-sets.html
     December 01, 2022 - SOPS Additional Resources Learn about additional resources for the SOPS Supplemental items including

426. Toolkit for Improving Surgical Care and Recovery | Agency for Healthcare Research and Quality
     www.talkingquality.ahrq.gov/hai/tools/enhanced-recovery/index.html
     June 01, 2023 - perioperative staff, surgical quality improvement specialists, and hospital leadership who are ready to learn

427. Develop and Improve Your Stewardship Program | Agency for Healthcare Research and Quality
     www.talkingquality.ahrq.gov/antibiotic-use/long-term-care/improve/index.html
     September 01, 2021 - Microbiologial Specimens Discussing Concerns About Residents Create a Culture of Safety Learn

428. SOPS Surveys | Agency for Healthcare Research and Quality
     www.talkingquality.ahrq.gov/sops/surveys/index.html
     January 01, 2023 - Learn more: Increasing Survey Response Rate in Your Hospital  - Theresa Famolaro conducts a brief interview

429. How did CHIPRA quality demonstration States employ learning collaboratives to improve children's health quality? Evaluation Highlight #13 (pdf file)
     www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/policymakers/chipra/demoeval/what-we-learned/highlight13.pdf
     September 08, 2015 - centers in Alaska to 34 practices that participated in one round of Maine’s learning collaborative—to learn … • Help practices learn to incorporate new care processes using small tests of change that are iteratively … LEARN MORE Additional information about the national evaluation and the CHIPRA quality demonstration … • Learn more about the national evaluation, including its objectives, evaluation design, and methods

430. About Health Literacy | Agency for Healthcare Research and Quality
     www.talkingquality.ahrq.gov/health-literacy/about/index.html
     January 01, 2024 - To learn about AHRQ’s work on social determinants of health, visit www.ahrq.gov/sdoh . 

431. Impact of AHRQ’s Patient Safety Tools: Challenge Competition | Agency for Healthcare Research and Quality
     www.talkingquality.ahrq.gov/patient-safety/about/challenge-competition.html
     February 01, 2024 - and Families About AHRQ's Quality & Patient Safety Work Connect with Patient Safety Learn

432. Workplace Safety Supplemental Item Set for Hospital SOPS | Agency for Healthcare Research and Quality
     www.talkingquality.ahrq.gov/sops/surveys/hospital/supplemental-items/workplace-safety.html
     February 01, 2024 - Learn more: New AHRQ SOPS Workplace Safety Supplemental Item Set for Hospitals webcast—December 16,

433. Training Program Summary: HealthTeamWorks’ Coach University | Agency for Healthcare Research and Quality
     www.talkingquality.ahrq.gov/ncepcr/tools/case-studies/health-team-works.html
     August 01, 2014 - Trainees must learn how to help both leadership and staff understand what practice transformation is, … classroom exercises, as well as visits to practices engaged in quality improvement efforts, help trainees learn … gather trainees from a range of backgrounds with a variety of skill sets so that trainees actively learn … themselves on knowledge of different topics and requests feedback on what topics they feel they need to learn

434. Section 6: Strategies for Improving Patient Experience with Ambulatory Care | Agency for Healthcare Research and Quality
     www.talkingquality.ahrq.gov/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/index.html
     March 01, 2023 - Reminder Systems for Immunization and Preventive Services (6.R)   X X   X   What You Can Learn … Learn About Public Reporting of CAHPS Survey Results For guidance on developing public reports of CAHPS … Learn About Private Reporting of CAHPS Survey Results Health plans interested in providing comparative

435. New AHRQ SOPS™ Health Information Technology Patient Safety Supplemental Items for Hospitals - (Yount) (pdf file)
     www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/sops/quality-patient-safety/patientsafetyculture/hospital/healthitwebinar/sops-hit-webcast4-yount.pdf
     August 02, 2018 - System Training 38 39 EHR System Training Comments “There is no formal training for the EHR, you learn

436. How Will You Assess the Success of a Health Care Quality Report? | Agency for Healthcare Research and Quality
     www.talkingquality.ahrq.gov/talkingquality/plan/assess.html
     November 01, 2018 - Learn more about assessing your project: Why You Should Evaluate Your Reporting Project What You

437. Finding Information and Support | Agency for Healthcare Research and Quality
     www.talkingquality.ahrq.gov/questions/resources/diagnosis/support.html
     November 01, 2020 - And it has tips to help you learn more about your specific problem and how it can be treated.

438. Comparing Quality Scores to the Top 10 or 20 Percent | Agency for Healthcare Research and Quality
     www.talkingquality.ahrq.gov/talkingquality/translate/compare/choose/top-performers.html
     March 01, 2016 - Lower performers may even reach out to the higher performers to learn how they are achieving their scores

439. Transforming Primary Care Practice in North Carolina (pdf file)
     www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/primary-care/tpc/tpc-profile-donahue.pdf
     April 01, 2015 - Interdisciplinary teams from each practice attended the meetings to learn about QI principles and key

440. Why Promote a Health Care Quality Report to Consumers? | Agency for Healthcare Research and Quality
     www.talkingquality.ahrq.gov/talkingquality/distribute/promote/why-promote.html
     December 01, 2022 - Learn more about the findings of the Getting Tools Used project  (PDF, 2.3 MB) Also in "Promote Your