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601. HAC National Scorecard 2014-16 (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/data/infographics/hac-scorecard-2014-16.pdf
     January 01, 2014 - Learn more in the AHRQ report “National Scorecard on Rates of Hospital-Acquired Conditions.” 350,000

602. Using Hospitals & Clinics | Agency for Healthcare Research and Quality
     www.ahrq.gov/patients-consumers/diagnosis-treatment/hospitals-clinics/index.html
     December 01, 2017 - Using Hospitals & Clinics Learn how to make the most out of using hospitals and clinics 20

603. CAUTI Sustainability: Embedding CAUTI Policies, Using Data to Monitor Proress and Hardwiring CUSP Principles | Agency for Healthcare Research and Quality
     www.ahrq.gov/hai/cauti-tools/archived-webinars/cauti-sustainability-slides.html
     December 01, 2017 - If you can not see success, you can not learn from it. … leadership support Understand safety as a system design Process review – educate and execute Learn … Educate staff on the science of safety Identify defects Partner with the Senior Executive Learn … Slide 81 Learn from Defects As one of the principles of safe design—we need to learn from our … mistakes Use the Learn from a Defect tool for any defect you identify: Staff concern, incident

604. Module 2: Example (doc file)
     www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/ambulatory-surgery/sections/sustainability/management/visual/visual-mgmt-pdsa-form.docx
     May 01, 2017 - We expect to modify the board, learn by doing, and try it again.” 13. … What do we want to learn in the next cycle(s)? What new questions do we have? … What do we want to learn in the next cycle(s)? What new questions do we have?

605. Presentation Slides | Agency for Healthcare Research and Quality
     www.ahrq.gov/hai/cusp/modules/apply/sl-cusp.html
     December 01, 2012 - Learn how Just Culture principles can augment CUSP. Review key steps of the CUSP Toolkit. … CUSP Toolkit Modules Learn About CUSP. Assemble the Team. Engage the Senior Executive. … Learn from defects.   Slide 21.

606. British Columbia Uses AHRQ Program to Assist Canadian Patients With Chronic Disease Self-Management | Agency for Healthcare Research and Quality
     www.ahrq.gov/news/newsroom/case-studies/cp30902.html
     October 01, 2014 - Volunteer leaders take a four-day training workshop where they learn to deliver the program. … Participants learn the following skills: Coping with pain, fatigue, and other consequences of their

607. PowerPoint Presentation
     www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/esrd/creating-safety-culture/cultureofsafety_hemodialysis.pptx
     September 03, 2014 - the Science of Safety Assemble the Team Engage Senior Leadership Implement Teamwork and Communication Learn … As a result, providers must increase their ability to learn from mistakes and implement procedures to … It is important that teams evaluate their processes and learn from defects and, when possible, share … what they learn with other similar care settings.   … The principles of safe design are: standardize when you can, create independent checks, and learn from

608. Cornell University’s Faculty Uses AHRQ’s Transforming Hospitals DVD | Agency for Healthcare Research and Quality
     www.ahrq.gov/news/newsroom/case-studies/cquips1308.html
     November 01, 2013 - The class size is limited so that students can learn hands-on skills in using architectural scales and … Too often, health care management students do not learn about evidence-based design, yet end up in positions

609. Beth Israel Medical Center Uses AHRQ’s Videonovela to Help Educate Hispanic Patients About Diabetes | Agency for Healthcare Research and Quality
     www.ahrq.gov/news/newsroom/case-studies/oerep1301.html
     August 01, 2013 - Institute (FDI) at the Beth Israel Medical Center in New York uses the videonovela "Aprende a Vivir (Learn … For us, it is extremely important that patients learn to manage their diabetes, control their glucose

610. Module 7 Trainer’s Guide: Measuring and Benchmarking Clinical Performance | Agency for Healthcare Research and Quality
     www.ahrq.gov/ncepcr/tools/pf-handbook/mod7-trainers.html
     May 01, 2013 - What did you learn? How will you use this in your work with practices? … Discuss (15 minutes) What did you learn from the exercise?

611. How CUSP Enables Nurse Empowerment (Slide Presentation) | Agency for Healthcare Research and Quality
     www.ahrq.gov/hai/cusp/toolkit/content-calls/nurse-empower/slides.html
     October 01, 2014 - staff on science of safety Identify defects using the staff safety assessment; prioritize defects Learn … Annual culture assessment with staff developing action plans to improve culture Executive rounds Learn … responsibility for identifying problems and be given a forum and strategy to solve them: CUSP team Learn

612. Heart Tools | Agency for Healthcare Research and Quality
     www.ahrq.gov/chain/patient-tools/heart/index.html
     March 01, 2017 - What You Need To Know and Do To Control Your Blood Pressure: You and Your Doctor Working Together Learn

613. National Quality Strategy Stakeholder Toolkit (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/nqstoolkit2016.pdf
     July 01, 2015 - Visit the Working for Quality Web site to learn more about the National Quality Strategy. … Learn more by visiting www.ahrq.gov/workingforquality/about.htm/, and tell us about your efforts by … Want to learn more about the first nationwide effort to improve health care? … Learn about the National Quality Strategy’s aims, priorities, and levers at: http://1.usa.gov/QtRvvb … Learn more at: http://1.usa.gov/1snMTpi 5.

614. Improving HIT Prescribing Safety by Incorporating Indications Into Computerized Prescriber Order Entry | Agency for Healthcare Research and Quality
     www.ahrq.gov/chain/research-tools/featured-certs/improving-hit-prescribing-safety.html
     March 01, 2017 - Stakeholder Expert Panels (Access our completed webinars) Year 2: Design and Build a Working Prototype (Learn … about what we are doing now) Year 3: Test the Prototype (Learn about what's ahead) Project Overview … sessions the interviewer and participant will work together to understand the medication ordering process, learn

615. New CAHPS Cancer Care Survey Available | Agency for Healthcare Research and Quality
     www.ahrq.gov/cahps/news-and-events/news/news2017-3.html
     May 01, 2017 - Learn more: Webcast, June 13, 2017— Introducing the CAHPS Cancer Care Survey

616. The CAHPS Ambulatory Care Improvement Guide: Ways to Approach the Quality Improvement Process (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/quality-improvement/improvement-guide/4-approach-qi-process/cahps-section-4-ways-to-approach-qi-process.pdf
     May 17, 2017 - You will be making frequent corrections along the way as you learn from experience with each step … Learn More: Aligning Forces for Quality. … Learn About Encouraging Innovation • Blakeney B, Carleton P, McCarthy C, Coakley E. … http://asq.org/learn-about-quality/six-sigma/overview/dmaic.html http://asq.org/learn-about-quality/six-sigma … Learn About Practice Facilitators • Geonnotti K, Taylor EF, Peikes D, et al.

617. How to Introduce TeamSTEPPS in Small and Rural Hospitals: The Yellow Brick Road of Teamwork
     www.ahrq.gov/sites/default/files/wysiwyg/teamstepps/webinars/2016-materials/teamstepps-monthly-webinar-feb2016.pptx
     January 01, 2016 - Register at: https://tslms.org  Learn more and register for all events at www.TeamSTEPPSportal.org … principles in alternative ways Present strategies for engaging various types and sizes of hospitals to learn … You’ve always had the power my dear; you’ve only had to learn it for yourself.

618. Facilitator-Notes (doc file)
     www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/quality-resources/tools/cauti-ltc/modules/implementation/long-term-modules/module1/facilitator-notes.docx
     March 01, 2017 - program Excellent communication skills learned Assess what’s working and plan to expand Meet monthly to learn … to create a culture of safety, which leads to improved outcomes and quality of life for residents · Learn … three ways to increase staff empowerment · Learn how to remove roadblocks to staff empowerment. … importance of maintaining positive change · Understand the link between sustainability and spread · Learn … This includes identifying barriers to sustainability, developing solutions, and measuring it. · Learn

619. Strategies for Improving Patient Experience with Ambulatory Care: Support Groups and Self-Care (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/communication/cahps-strategy-section-6-j.pdf
     July 01, 2017 - programs are usually highly structured educational forums where patients with a chronic condition may learn … form of face-to-face meetings or on-line chat groups operating under the principle that patients can learn … Participants typically learn about self-care programs and support groups through referrals, fliers left

620. Module 1: Using the Comprehensive Long-Term Care Safety Modules: Applying Safety Principles: Facilitator Notes | Agency for Healthcare Research and Quality
     www.ahrq.gov/hai/quality/tools/cauti-ltc/modules/implementation/long-term-modules/module1/mod1-facguide.html
     March 01, 2017 - xcellent communication skills learned A ssess what's working and plan to expand M eet monthly to learn … Learn three ways to increase staff empowerment. … Learn how to remove roadblocks to staff empowerment. … importance of maintaining positive change Understand the link between sustainability and spread Learn … Learn from examples of sustainability success across multiple settings Slide 14: Implementation