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1201. Forming a Comprehensive Unit-based Safety Program Team: Slide Presentation | Agency for Healthcare Research and Quality
      www.ahrq.gov/hai/tools/mvp/modules/cusp/forming-cusp-team-slides.html
      February 01, 2017 - of CUSP: Educate staff on the Science of Safety, identify defects, partner with a senior executive, learn … Use CUSP tools to learn from defects.

1202. Understand the Science of Safety | Agency for Healthcare Research and Quality
      www.ahrq.gov/hai/cusp/modules/understand/index.html
      July 01, 2018 - Learn From Defects (2 min., 58 sec.)

1203. Sustainability | Agency for Healthcare Research and Quality
      www.ahrq.gov/hai/tools/ambulatory-surgery/sections/sustainability.html
      June 01, 2017 - Learn more .

1204. Evaluating the Cost-Effectiveness of a Quality Reporting Project | Agency for Healthcare Research and Quality
      www.ahrq.gov/talkingquality/assess/what-you-evaluate/cost-effectiveness.html
      November 01, 2018 - Learn about this evaluation and what CHCF learned.

1205. Patient Experience Measures from the CAHPS American Indian Survey (pdf file)
      www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/american-indian/measures-american-indian-809.pdf
      December 11, 2017 - indicate that composite measures are reliable and valid measures of patients’ experiences.1, 2, 3 To learn … Survey Results: A Decision Guide (Aligning Forces for Quality, Robert Wood Johnson Foundation) Learn … Learn more about improving patients' experiences with primary and specialty care.

1206. Patient Experience Measures from the CAHPS Health Plan Survey (pdf file)
      www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/hp/about/measures-hp50-2109.pdf
      September 08, 2017 - Learn more about these item sets: • People with Mobility Impairments • Children with Chronic Conditions … from the core items in the survey are reliable and valid measures of patients’ experiences.1, 2 To learn … Learn more about improving enrollees’ experiences.

1207. Generating Health Care Quality Scores That Show Differences | Agency for Healthcare Research and Quality
      www.ahrq.gov/talkingquality/translate/scores/index.html
      March 01, 2016 - Learn more about these topics in Choosing a Point of Comparison .

1208. Patient and Family Engagement | Agency for Healthcare Research and Quality
      www.ahrq.gov/hai/cusp/modules/patient-family-engagement/index.html
      July 01, 2018 - in Long-Term Care Tools for Reducing Central Line-Associated Blood Stream Infections Webinars: Learn

1209. Introducing the New CAHPS Clinician & Group Survey 3.0 (Webcast) | Agency for Healthcare Research and Quality
      www.ahrq.gov/cahps/news-and-events/events/20150917/webinar-091715.html
      September 01, 2016 - Material An Overview of the 3.0 Version of the CAHPS Clinician & Group Survey (PDF, 395 KB) Learn

1210. EvidenceNow Executive Summary - The National Evaluation (pdf file)
      www.ahrq.gov/sites/default/files/wysiwyg/evidencenow/evaluation/evidencenow-executive-summary-national.pdf
      November 01, 2017 - relationships, introduce and discuss the EvidenceNOW initiative, understand what these groups hope to learn … This is an enormous undertaking, but we are eager to listen and learn about this initiative from the

1211. Guide for Developing a Community-Based Patient Safety Advisory Council | Agency for Healthcare Research and Quality
      www.ahrq.gov/research/findings/final-reports/advisorycouncil/adcouncilack.html
      April 01, 2018 - We hope this guide will help others learn to listen. Return to Contents Proceed to Next Section

1212. CAHPS Transcript: Strategies for Improving CAHPS Health Plan Survey Scores (pdf file)
      www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20160413/hp-survey-strategies-webcast-transcript.pdf
      April 01, 2016 - So how can you get more insight and what are those different levers that you can pull to really learn … pharmacy data -- there’s -- your lab data -- there’s a whole host of things you can do to really learn … And what we’re really trying to understand is, is the doctor really taking the opportunity to learn more … We see this as a huge opportunity to really learn more of the qualitative piece from our consumers. … We’re doing those every other month as sort of a lunch-and-learn opportunity for all staff.

1213. Next Steps | Agency for Healthcare Research and Quality
      www.ahrq.gov/hai/cusp/clabsi-neonatal/nclabsi8.html
      January 01, 2013 - efforts to have these 15 State neonatal quality collaboratives examine and compare their data, and learn

1214. HERO: New Mexico’s Health Extension as a Model for Primary Care Transformation | Agency for Healthcare Research and Quality
      www.ahrq.gov/ncepcr/research-transform-primary-care/transform/impactgrants/impact-profile-nm.html
      April 01, 2015 - State-level primary care improvement efforts using extension agents (i.e., practice coaches)—and to learn … program continues to build, and it has invited other States, including Michigan, Utah, and Georgia, to learn

1215. Describing Health Care Quality Measures in User-Friendly Ways | Agency for Healthcare Research and Quality
      www.ahrq.gov/talkingquality/translate/labels/index.html
      March 01, 2016 - Learn how to test measure labels and definitions with your audience in The Purpose and Process of Cognitive

1216. Coaching-Facnotes (doc file)
      www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/ambulatory-surgery/sections/implementation/training-tools/coaching/coaching-facnotes.docx
      May 01, 2017 - We give them a driver’s manual to read and a PowerPoint presentation to learn from. … Asking questions helps you understand the team’s actions and learn from the team. … Before you observe the team, it is important to explain that you are observing them to learn and that … An example is AHRQ’s Learn From Defects Tool. … From Defects tool modified for use in ASCs · The Comprehensive Unit-based Safety Program Learn From

1217. Tools for Sustainability: Premortem and Scorecard: Slide Presentation | Agency for Healthcare Research and Quality
      www.ahrq.gov/hai/tools/mvp/modules/sustainability/premortem-scorecard-slides.html
      February 01, 2017 - Learn from defects at least once each quarter. Share results and stories with frontline staff. … Slide 13: Preparing To Lead 2 In a postmortem, an autopsy is performed to learn why a patient died

1218. Improving Communication and Teamwork in the Surgical Environment
      www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/ambulatory-surgery/sections/implementation/training-tools/coaching/coaching-slideset.pptx
      May 01, 2017 - Ambulatory Surgery Center (ASC) Observation Tool Checklist for Creating Coaching Observation Tools Learn … From Defects Tool: Modified for use in ASCs Comprehensive Unit-based Safety Program Learn From Defects … Learn From Defects Tool. CUSP Toolkit. December 2012.

1219. How PSOs Help Health Care Organizations Improve Patient Safety Culture (pdf file)
      www.ahrq.gov/sites/default/files/wysiwyg/npsd/npsd-patient-safety-culture-brief.pdf
      September 01, 2016 - Health care organizations with strong patient safety culture learn from their mistakes and evaluate … These conferences provide a place for providers to learn new content, participate in interactive learning … safety culture encourage physicians and staff to be more transparent about their mistakes so they can learn

1220. Learning-From-Antibiotic-Adverse (doc file)
      www.ahrq.gov/sites/default/files/wysiwyg/antibiotic-use/long-term-care/learning-from-antibiotic-adverse.docx
      June 01, 2021 - AHRQ Safety Program for Improving Antibiotic Use Learning From Antibiotic-Associated Adverse Events An antibiotic-associated adverse event is any event or situation that you would not want to happen again because it either caused your patient harm or had the potential to cause harm. The purpose of this tool is to provi…