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381. Strategy 6Q: Standards for Customer Service | Agency for Healthcare Research and Quality
     healthcare411.ahrq.gov/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/customer-service/strategy6q-custservice-standards.html
     March 01, 2020 - Learn more at: Leebov W, Scott G, Olson L. … Learn more : Best Practice Series: Scripting.

382. Operational Measurement of Diagnostic Safety: State of the Science (pdf file)
     healthcare411.ahrq.gov/sites/default/files/wysiwyg/patient-safety/reports/issue-briefs/state-of-science.pdf
     April 02, 2020 - bodies to require healthcare organizations (HCOs) to “monitor the diagnostic process and identify, learn … Equipped with this knowledge, HCOs have an opportunity to develop and implement strategies to learn … Our aim is to provide knowledge and recommendations to encourage HCOs to begin to identify and learn … Even in the absence of standardized methods for measuring diagnostic error, HCOs should measure, learn … Using voluntary reports from physicians to learn from diagnostic errors in emergency medicine.

383. Organizing Quality Measures by Domains of Health Care Quality | Agency for Healthcare Research and Quality
     healthcare411.ahrq.gov/talkingquality/translate/organize/quality-domain.html
     December 01, 2022 - (Learn more about quality frameworks .)

384. Team Self-Correction to Enhance Performance
     healthcare411.ahrq.gov/sites/default/files/wysiwyg/teamstepps/webinars/2015-materials/teamstepps-monthly-webinar-jan2015.pptx
     January 01, 2015 - May 2015 courses Annual Conference June 16-18, 2015 Denver, Colorado at the Westin Downtown Denver Learn … ‹#› 25 Psychologically safe Process focused Reinforces cooperation Approach opportunities to learn

385. Remembering David Meyers, M.D. | Agency for Healthcare Research and Quality
     healthcare411.ahrq.gov/cpi/centers/od/david-meyers-memoriam.html
     August 01, 2023 - Learn more about Dr.

386. Grants to Enable Diagnostic Excellence | Agency for Healthcare Research and Quality
     healthcare411.ahrq.gov/patient-safety/diagnostic-error-grants/index.html
     January 01, 2021 - Application of a Machine Learning to Enhance e-Triggers to Detect and Learn from Diagnostic Safety Events

387. Development of the CAHPS Nursing Home Family Member Survey | Agency for Healthcare Research and Quality
     healthcare411.ahrq.gov/cahps/surveys-guidance/nh/family/development-family-member-survey.html
     April 01, 2019 - Learn more: Li Y, Li Q, Tang Y.

388. Develop and Improve Your Stewardship Program | Agency for Healthcare Research and Quality
     healthcare411.ahrq.gov/antibiotic-use/long-term-care/improve/index.html
     September 01, 2021 - Microbiologial Specimens Discussing Concerns About Residents Create a Culture of Safety Learn

389. SOPS Surveys | Agency for Healthcare Research and Quality
     healthcare411.ahrq.gov/sops/surveys/index.html
     January 01, 2023 - Learn more: Increasing Survey Response Rate in Your Hospital  - Theresa Famolaro conducts a brief interview

390. Federal Interagency Workgroup: Improving Diagnostic Safety and Quality in Healthcare (pdf file)
     healthcare411.ahrq.gov/sites/default/files/wysiwyg/topics/dagnostic-safety-workgroupmeeting-notes-july2022.pdf
     November 03, 2022 - o Completed the pilot testing of our resource – Measure Dx: A Resource To Identify, Analyze, and Learn

391. Participating in the CAHPS Home and Community-Based Services Survey Database | Agency for Healthcare Research and Quality
     healthcare411.ahrq.gov/cahps/cahps-database/hcbs-database/participate.html
     January 01, 2024 - HCBS CAHPS Survey Database Submission System Learn more: Participating in the 2022 CAHPS Home and

392. Workplace Safety Supplemental Item Set for Nursing Home SOPS  | Agency for Healthcare Research and Quality
     healthcare411.ahrq.gov/sops/surveys/nursing-home/supplemental-items/workplace-safety.html
     November 01, 2023 - Workplace Safety Supplemental Item Set for the Nursing Home Survey—Spanish ( Word , 76 KB; PDF , 487 KB) Learn

393. Impact of AHRQ’s Patient Safety Tools: Challenge Competition | Agency for Healthcare Research and Quality
     healthcare411.ahrq.gov/patient-safety/about/challenge-competition.html
     February 01, 2024 - and Families About AHRQ's Quality & Patient Safety Work Connect with Patient Safety Learn

394. Workplace Safety Supplemental Item Set for Hospital SOPS | Agency for Healthcare Research and Quality
     healthcare411.ahrq.gov/sops/surveys/hospital/supplemental-items/workplace-safety.html
     February 01, 2024 - Learn more: New AHRQ SOPS Workplace Safety Supplemental Item Set for Hospitals webcast—December 16,

395. About Health Literacy | Agency for Healthcare Research and Quality
     healthcare411.ahrq.gov/health-literacy/about/index.html
     January 01, 2024 - To learn about AHRQ’s work on social determinants of health, visit www.ahrq.gov/sdoh . 

396. Engineering High Reliability Learning Lab (EHRLL) | Agency for Healthcare Research and Quality
     healthcare411.ahrq.gov/patient-safety/resources/learning-lab/ehrll-long-desc.html
     April 01, 2022 - Skip to main content An official website of the Department of Health and Human Services Careers Contact Us Español FAQs Search all AHRQ sites Search small Search Menu …

397. Diagnostic Safety Supplemental Item Set for Medical Office SOPS | Agency for Healthcare Research and Quality
     healthcare411.ahrq.gov/sops/surveys/medical-office/supplemental-items/diagnostic-safety.html
     March 01, 2024 - Learn more: New AHRQ SOPS Diagnostic Safety Supplemental Items for Medical Offices webcast—June 2, 2021

398. CAHPS Survey Design and Administration | Agency for Healthcare Research and Quality
     healthcare411.ahrq.gov/cahps/surveys-guidance/survey-methods-research/index.html
     October 01, 2023 - To learn more, read a summary of the September 2018 research meeting on survey methodology (PDF, 442

399. TeamSTEPPS Fundamentals Course: Module 2. Team Structure | Agency for Healthcare Research and Quality
     healthcare411.ahrq.gov/teamstepps/instructor/fundamentals/module2/igteamstruct.html
     March 01, 2014 - Although team structure does not address team competencies, it is important for participants to learn … The teamwork skills you will learn in this course will provide team members with tools and strategies … Throughout this course, you will learn several teamwork skills, tools, and strategies that can easily

400. Key Driver 6: Nurture Leadership and Create A Culture of Continuous Learning and Evidence-Based Practice | Agency for Healthcare Research and Quality
     healthcare411.ahrq.gov/evidencenow/tools/keydrivers/nuture-leadership.html
     November 01, 2018 - Skip to main content An official website of the Department of Health and Human Services Careers Contact Us Español FAQs Search all AHRQ sites Search small Search Menu …