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www.ahrq.gov/sites/default/files/wysiwyg/cahps/quality-improvement/reports-and-case-studies/Case_Study_Specialty_Practice_Updated.pdf
October 01, 2011 - Improving Customer Service and Access in a Surgical Practice
WORKING
P A P E R
Improving Customer
Service and Access in a
Surgical Practice
A Case Study of a Successful
Quality Improvement Intervention
Denise D. Quigley, Shelley H.
Wiseman, and Donna O. Farley
WR-848-AHRQ
August 2011
Prepared for th…
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www.ahrq.gov/sites/default/files/2024-10/wilson-report.pdf
January 01, 2024 - 𝛾𝛾 2 > 0, with diseconomies of scale (continuing to add more nurses in facilities
of fixed size leads
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www.uspreventiveservicestaskforce.org/uspstf/recommendation/skin-cancer-counseling
March 20, 2018 - If skin self-examination leads to biopsy, procedural harms such as pain, bleeding, scarring, or infection
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effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/white-paper-standardized-library.pdf
February 01, 2019 - potential areas with
knowledgeable stakeholders, and presenting the results of these efforts to AHRQ staff leads
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psnet.ahrq.gov/web-mm/neurological-red-flags-missed-stroke-after-intermittent-episodes-dizziness-and-headache
February 08, 2023 - relates to BPPV diagnosis. 8 , 9 , 10 Using a logical, evidence-based algorithmic approach more often leads
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www.uspreventiveservicestaskforce.org/uspstf/recommendation/colorectal-cancer-screening-2008
October 15, 2008 - With all colorectal cancer screening modalities, a positive test result leads to follow-up testing, specifically
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psnet.ahrq.gov/sites/default/files/2024-11/spotlight_case_neurological_red_flags_final.pptx
January 01, 2024 - it relates to BPPV diagnosis.8-10
Using a logical, evidence-based algorithmic approach more often leads
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www.ahrq.gov/sites/default/files/wysiwyg/policymakers/chipra/cpcf.pdf
December 31, 2015 - PROCESS
MEASURE
Measure that focuses on a health care process that leads to a
certain outcome.
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www.uspreventiveservicestaskforce.org/uspstf/recommendation/genital-herpes-simplex-screening-1996
January 01, 1996 - calculated that cesarean delivery for herpes lesions at delivery in women with recurrent genital HSV leads
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psnet.ahrq.gov/perspective/ehr-copy-and-paste-and-patient-safety
January 01, 2018 - Cases
Be Picky about your PICCs—Fragmented Care and Poor Communication at Discharge Leads
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www.ahrq.gov/sites/default/files/2024-10/klein-report.pdf
January 01, 2024 - The increased blood flow is triggered by cognitive task performance;
neural activity leads to increases
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www.ahrq.gov/sites/default/files/2024-01/greenwald-report.pdf
January 01, 2024 - The lack of standardization in the definition often leads to
misunderstanding of the intent of medication
-
www.ahrq.gov/sites/default/files/2025-02/silver-report.pdf
January 01, 2025 - This leads to
coverage and payment denials.
• Inefficient use of agency resources (productivity).
-
psnet.ahrq.gov/perspective/conversation-abraham-verghese-md
November 01, 2012 - anecdotes where someone comes in with terrible chest pain and it creates this whole flurry of activity—leads
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www.ahrq.gov/sites/default/files/2024-01/anumba-report_0.pdf
January 01, 2024 - This leads to a larger data set
when organizing a model that links disruptions to clinical operations
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www.ahrq.gov/es/patient-safety/settings/hospital/resource/pressureulcer/tool/pu2.html
October 01, 2014 - scores, but only familiarity with national pressure ulcer guidelines or certification in wound care leads
-
www.uspreventiveservicestaskforce.org/uspstf/recommendation/iron-deficiency-anemia-in-pregnant-women-screening-and-supplementation-september-2015
September 07, 2015 - supplementation increases hemoglobin and ferritin levels, the evidence is unclear on whether this increase leads
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psnet.ahrq.gov/web-mm/code-status-vs-care-status
September 30, 2020 - contributes to health care worker fatigue and burnout. 19 The repurposed functionality of the EHR also leads
-
psnet.ahrq.gov/perspective/role-community-pharmacists-patient-safety
October 24, 2021 - In this role, she leads initiatives related to community pharmacy practitioners and their impact throughout
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effectivehealthcare.ahrq.gov/sites/default/files/related_files/peripheral-nerve-blocks-disposition-comments.pdf
August 15, 2025 - This leads
us to believe (combined with other surgical descriptions in the
literature) that these studies