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  1. www.ahrq.gov/sites/default/files/wysiwyg/news/events/ahrq-research-summit/schiff-summit2016.pdf
    January 01, 2013 - Clinical situations where patterns of, or vulnerabilities to errors leading to missed, delayed or
  2. www.ahrq.gov/sites/default/files/wysiwyg/hai/tools/perinatal-care-2/hemorrhage_2-team-structure-speaker-notes.pdf
    July 01, 2023 - Team Structure and Assembly SPPC‐II Toolkit                                                                                                           Hospital AIM Team Leads SPPC II Team Structure and Assembly Module 2 of 8 ‐ SCRIPT Thank you for participating in the Safety Program for Perinatal Car…
  3. www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/ambulatory-surgery/sections/ambulatory-surgery-report.pdf
    May 01, 2017 - Model success relied on skills of unit managers leading huddles, and skill building was critical.
  4. www.ahrq.gov/workingforquality/events/past-webinars.html
    November 01, 2016 - Past National Quality Strategy (NQS) Webinars National Quality Strategy Webinar: Best Practices to Improve Community Health The 2014 Quality and Disparities Report and the National Quality Strategy: Working Together to Improve Health Care National Quality Strategy Levers in Action: Using Payment to Improv…
  5. www.ahrq.gov/sites/default/files/wysiwyg/hai/tools/perinatal-care-2/hypertension_3-communication-speaker-notes.pdf
    July 01, 2023 - Communication: Severe Hypertension Hospital AIM Team Leads SPPC‐II Communication Severe Hypertension Module 3 of 8 SPPC‐II Toolkit SCRIPT Welcome to Module 3 of the SPPC‐II Teamwork Toolkit. In this module we will talk about communication and the various tools in the SPPC‐II Toolkit for improving commun…
  6. www.ahrq.gov/sites/default/files/wysiwyg/hai/tools/perinatal-care-2/hemorrhage_7-implementation-speaker-notes.pdf
    July 01, 2023 - Implementing the SPPC-II Teamwork Toolkit Hospital AI Tea Lea SPPC‐ M m ds II Implementing the SPPC‐II Teamwork Toolkit Module 7 of 8 SPPC‐II Toolkit SCRIPT Welcome to Module 7 of the SPPC‐II Teamwork Toolkit. In this module, we’ll discuss tactics and planning for the SPPC‐II Teamwork Toolkit implement…
  7. Coaching (pdf file)

    www.ahrq.gov/sites/default/files/wysiwyg/hai/tools/perinatal-care-2/hemorrhage_6-coaching-speaker-notes.pdf
    July 01, 2023 - Coaching Hospital AIM Team Leads SPPC‐II Coaching Module 6 of 8 SPPC‐II Toolkit SCRIPT Welcome to Module 6 of the SPPC‐II Teamwork Toolkit. In this module, we’ll learn some tactics for coaching your frontline providers on using the teamwork tools. 1 Hospital AIM Team Leads SPPC‐II Coaching …
  8. Coaching (pdf file)

    www.ahrq.gov/sites/default/files/wysiwyg/hai/tools/perinatal-care-2/hypertension_6-coaching-speaker-notes.pdf
    July 01, 2023 - Coaching Hospital AIM Team Leads SPPC‐II Coaching Module 6 of 8 SPPC‐II Toolkit SCRIPT Welcome to Module 6 of the SPPC‐II Teamwork Toolkit. In this module, we’ll learn some tactics for coaching your frontline providers on using the teamwork tools. 1 Hospital AIM Team Leads SPPC‐II Coaching …
  9. www.ahrq.gov/patient-safety/quality-measures/21st-century/index.html
    June 01, 2018 - heart attack patients found that nearly 80 percent did not receive life-saving beta-blocker treatment, leading … Health Care Industry commends the investment in quality measurement and reporting made by some of the leading
  10. www.ahrq.gov/action-alliance/commitment/index.html
    October 01, 2024 - Commitment To Advance Patient and Workforce Safety The National Action Alliance is a community of healthcare provider organizations and federal, private, and community partners, including patients and their families, who share a commitment to forging innovative pathways toward safer healthcare for patients and …
  11. www.ahrq.gov/sops/events/webinars/using-sops-tools-090925.html
    August 01, 2025 - Patient Safety in Medical Offices: Using SOPS Tools to Drive Improvement Date: Tuesday, September 9, 2025 Time: 1 to 2 PM ET Register Description This 1-hour webcast will highlight how the University of Georgia Health Center used AHRQ’s Surveys on Patient Safety Culture® (SOPS®) Medical Office Survey and …
  12. www.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/01-sops-hospital-survey-workplace-item-set-webcast-intro.pdf
    May 23, 2024 - SOPS State Hospital Association Webcast - Introduction Using AHRQ’s SOPS® Hospital Survey and Workplace Safety Item Set: Experiences from a State Hospital Association Webcast May 23, 2024 3:30-4:30 PM ET Webcast Technical Info • Audio issues • Poor Connection • Use Q&A to submit questions • Event Website: h…
  13. www.ahrq.gov/sites/default/files/wysiwyg/patient-safety/settings/ambulatory/6bb-toolkit-prepare.pdf
    February 18, 2021 - The team is responsible for leading the work, such as revising policy, developing and implementing workflows
  14. www.ahrq.gov/sites/default/files/wysiwyg/opioids/compendium/opioids-case-study-work-around.pdf
    June 02, 2025 - Creating a Work-Around to Implement Fall Risk Screening For Older Adults Using Appointment Notes Case Study Focus on High Leverage Change: Risk Assessment Creating a Work-Aro…
  15. www.ahrq.gov/sites/default/files/wysiwyg/opioids/compendium/opioids-case-study-risk-screening.pdf
    June 02, 2025 - Implementing Opioid Risk Screening for Older Adults Using Automated Patient Reminders in an Electronic Health Record Case Study 1 Intervention: Many older adults experience chronic pain that requires long term opioid therapy (LTOT). The physician- owner, who also acts as a quality improvement (QI) lead at Pearl F…
  16. www.ahrq.gov/hai/cusp/modules/nursing/alt-text.html
    April 01, 2013 - Partnership Learning Domain Framework Managing the business Creating the leader within yourself Leading
  17. www.ahrq.gov/cpi/about/nac/snac-zimmerman.html
    December 01, 2021 - SNAC Member: Jaime Zimmerman, M.P.H., PMP  Senior Program Advisor Designated Management Official, National Advisory Council Office of the Director Agency for Healthcare Research and Quality Jaime Zimmerman, M.P.H., PMP, serves as a senior program advisor in the Office of the Director at the Agency for Heal…
  18. www.ahrq.gov/patient-safety/settings/hospital/candor/modules/notes2.html
    August 01, 2022 - In module 3, we will discuss in greater detail Kotter’s 8-Step Process for Leading Change model.
  19. www.ahrq.gov/sites/default/files/wysiwyg/antibiotic-use/ambulatory-care/gap-analysis-tool.pdf
    September 01, 2022 - Gap Analysis for Antibiotic Stewardhip in Ambulatory Care AHRQ Safety Program for Improving Antibiotic Use Gap Analysis for Antibiotic Stewardship in Ambulatory Care Instructions: Complete this document to evaluate the practices antibiotic stewardship activities on an annual basis and to define areas …
  20. www.ahrq.gov/hai/cusp/modules/nursing/sl-nursing.html
    December 01, 2012 - Leading the people.

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