-
pcmh.ahrq.gov/sites/default/files/wysiwyg/ncepcr/resources/job-aid-joy-in-work.pdf
January 07, 2022 - ratings of patient satisfaction
Practice members complaining openly about patients, colleagues, leadership … underscore the importance of joy at
work to the quality of care
Arrange a visit between practice leadership … include representatives of everyone involved in the work of
the process
Model the behavior you want leadership … staff
Introduce practice leaders to tools and trainings that help them incorporate participatory
leadership
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pcmh.ahrq.gov/patient-safety/settings/hospital/fall-prevention/workshop/module-1/slides.html
September 01, 2017 - (Tool 1B)
Does senior leadership support this initiative? … Slide 21: Components of Sustainability
Four key strategies:
Engage Leadership. … Slide 22: Leadership Engagement
High-level senior leadership buy-in. … Slide 26: Components of Sustainability
Four key strategies:
Engage Leadership. … Leadership.
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pcmh.ahrq.gov/action-alliance/webinars/index.html
April 01, 2024 - Tools
Webinars
Addressing Violence in the Workplace
Engaging Boards and Executive Leadership … Journey Toward Becoming a High-Reliability Organization
August 22, 2023: Engaging Boards and Executive Leadership
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pcmh.ahrq.gov/news/blog/ahrqviews/diagnostic-safety-conversation.html
October 01, 2021 - AHRQ Views: Blog posts from AHRQ leaders
Advancing Diagnostic Safety: An AHRQ Leadership … originally created October 2021
Internet Citation: Advancing Diagnostic Safety: An AHRQ Leadership
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pcmh.ahrq.gov/health-literacy/professional-training/shared-decision/workshop/about.html
September 01, 2020 - If you find that you have mostly "no" responses—particularly if your senior leadership is not yet onboard … Be sure that your senior leadership will support this training and that your colleagues are interested … Is there leadership support for this effort? … YES/NO
Change happens most easily if there is visible support from senior leadership. … Implementing the SHARE Approach is a team effort that involves everyone in the organization, from senior leadership
-
pcmh.ahrq.gov/sites/default/files/wysiwyg/teamstepps/webinars/2017-materials/teamstepps-webinar-051017.pptx
January 01, 2017 - of Call Out/Check Back
Mutual Support
Implementation of a multiphase Debrief/Handoff tool
Regular Leadership … Continue Leadership rounding and TeamSTEPPS coaching
Build TeamSTEPPS into Perioperative Simulation Training … performance and patient safety by:
Developing expertise in team training and HRO fundamentals in the leadership … Team
Kaiser Permanente Los Angeles Medical Center Senior Leadership Team
Kaiser Permanente Los Angeles … Medical Center Perioperative Leadership Team
Special Thanks to:
Monica M.
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pcmh.ahrq.gov/teamstepps-program/resources/additional/index.html
September 01, 2023 - Huddle in Emergency Department
Labor and Delivery: Successful Outcome Using TeamSTEPPS
Leadership … Leadership in Office-Based Care
Effective leadership can help a medical office resolve problems quickly … This TeamSTEPPS video shows leadership and teamwork resolved staff shortages and a heavy patient schedule
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pcmh.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/pressure_ulcer_prevention/module1/module1_pu-whychange_slides.pptx
June 16, 2017 - 7
Practice Insight
Value of Pre-Assessment Tools
8
Training Objectives
Educate hospital leadership … Linkage to senior leadership has been defined and established. … Support
High-level senior leadership buy-in
Designated pressure injury prevention Implementation Team … Leadership.
29
Purpose of Measurement
Measuring pressure injury prevalence and incidence rates and … Hardwire Practices and Educate
32
Power of Collaboration
Senior leadership support is important, but
-
pcmh.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/fallprevention-training/module1/module1_slides_fallprev.pptx
June 16, 2017 - (Tool 1B)
Does senior leadership support this initiative? … Linkage to senior leadership has been defined and established. … Engagement
High-level senior leadership buy-in
Designated fall prevention Implementation Team Leader … Four key strategies:
Engage Leadership
Measure Continuously/Evaluate for Change
Harness the power of … Part of the dashboard.
‹#›
31
Components of Sustainability
Four key strategies:
Engage Leadership
-
pcmh.ahrq.gov/news/newsletters/e-newsletter/907.html
April 01, 2024 - New Summary Highlights Research on Teamwork and Leadership To Advance Safety . … New Summary Highlights Research on Teamwork and Leadership To Advance Safety
Improving Healthcare Safety … by Enhancing Teamwork and Leadership (PDF, 1 MB) is the fourth in a series of AHRQ publications that … supported 55 patient safety projects to improve communication among healthcare providers and enhance leadership
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pcmh.ahrq.gov/cpi/about/otherwebsites/action-alliance/past-webinars.html
October 01, 2023 - the August 22 Webinar
The fourth webinar, held on August 22, covered engaging boards and executive leadership … Video: Engaging Boards and Executive Leadership in Safety (1:18:57).
-
pcmh.ahrq.gov/patient-safety/research-summaries/index.html
March 01, 2024 - Improving Healthcare Safety by Enhancing Teamwork and Leadership (PDF, 1 MB): Research shows that improved … has supported 55 patient safety projects to improve communication between healthcare providers and leadership
-
pcmh.ahrq.gov/cahps/quality-improvement/improvement-guide/3-are-you-ready/index.html
February 01, 2020 - Sources of Leadership
Leadership for quality improvement (QI) can emanate from multiple sources: the … board, the CEO and senior leadership team, and mid-level managers. … Senior Leadership: Studies suggest that leadership from the top is a key factor in determining whether … The Board: Finally, strong board leadership can play a crucial role in QI. … Learn More About Leadership
Berwick DM, Nolan TW.
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pcmh.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/medical-office/medical-office-ve-suppl-item-set-english-2023.docx
January 01, 2023 - .78)
Patient Centeredness and Efficiency (3 items) (Cronbach’s alpha = .78)
Owner, Managing Partner, Leadership … have led to changes in our workflow
1
2
3
4
5
9
Section D: Owner, Managing Partner, Leadership … Support for
Improving Efficiency and Reducing Waste
Are you an owner, a managing partner, or in a leadership … Efficiency)
2 No Continue below
How much do you agree or disagree that the owners, managing partners, leadership … The owners, managing partners, or leadership of my medical office…
Strongly Disagree
Disagree
Neither
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pcmh.ahrq.gov/sites/default/files/wysiwyg/teamstepps/webinars/2016-materials/teamstepps-monthly-webinar-jan2016.pptx
January 01, 2016 - the NICU
16
NICU X: STAFF Training Completion %
TeamSTEPPS completion % Neonatologists 9/9 NNP 5/5 Leadership … Page ‹#›
TeamSTEPPS®
Slide ‹#›
TeamSTEPPS in the NICU
26
A Sustainability Plan
The Role of:
Leadership … TEAMSTEPPS 05.2
Mod 1 05.2 Page ‹#›
TeamSTEPPS®
Slide ‹#›
TeamSTEPPS in the NICU
27
Engaging Leadership … TEAMSTEPPS 05.2
Mod 1 05.2 Page ‹#›
TeamSTEPPS®
Slide ‹#›
TeamSTEPPS in the NICU
28
Engaging Leadership … for practice and culture change
Consists of 6-8 members:
RNs (night and day staff rep),
HUC, Nursing Leadership
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pcmh.ahrq.gov/teamstepps/instructor/fundamentals/module4/exleadership.html
March 01, 2014 - Base
TeamSTEPPS® Webinars
TeamSTEPPS Fundamentals Course: Module 4
Leadership … Does your group feel that leadership is a skill that can be learned or taught?
D.
-
pcmh.ahrq.gov/sites/default/files/wysiwyg/teamstepps/webinars/2018-materials/ts-obc-webinar-metrohealth.pptx
January 01, 2018 - 1 05.2 Page ‹#›
Slide ‹#›
First Pitfall in Primary Care Setting
New satellite was struggling and leadership … the training process
Held weekly meetings to develop training:
Divided group to address four topics: Leadership … Email blast with instructions to all site leadership for staff to sign up on LMS:
Medical Leads
Regional … Sponsor continued to have multiple discussions with ambulatory senior leadership. … Next Steps:
Meet with satellite leadership to encourage and assist establishing a TAC.
-
pcmh.ahrq.gov/hai/cusp/modules/nursing/nursing-notes.html
December 01, 2012 - The Leadership and Management Roles of the Nurse Manager Slide 8. … This module explains the responsibilities of the nurse manager, leadership and management roles of the … Explain the leadership and management responsibilities of the nurse manager. … The Leadership and Management Roles of the Nurse Manager
Say:
Nurse managers lead their unit staff … These are:
Leadership.
Strategic planning.
Customer focus.
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pcmh.ahrq.gov/teamstepps/instructor/reference/teamattitudesmanual.html
April 01, 2017 - Specifically, individual attitudes toward team structure, leadership, mutual support, situation monitoring … T-TAQ Construct Inter-Correlations
Construct
Team Structure
Leadership
Situation Monitoring … Mutual Support
Communication
Team Structure
1.00
.572*
.617*
.356*
.533*
Leadership … For example, if an organization was interested only in attitudes toward leadership, then this scale could … Leadership
Strongly Disagree
Disagree
Neutral
Agree
Strongly Agree
7.
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pcmh.ahrq.gov/nursing-home/materials/vaccination/index.html
September 01, 2023 - Network
Materials by Topic
Preventing the Spread of COVID-19
COVID-19 Vaccination
Leadership … Learning Guide for Leadership—Strategies To Increase Nursing Home Staff Confidence in the COVID-19 Vaccines … (PDF, 576 KB)
This guide assists nursing home facility leadership with having effective one-on-one