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  1. ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/podcasts/CreatinganEffectiveCustomerServiceTrainingProgram20120501Transcript52312.pdf
    May 01, 2012 - As well as some of the factors that are important to any quality improvement effort such as leadership … Finally we asked for feedback from employees, managers, and our business administrative leadership and … I wanted our staff to hear from our leadership why we were doing this training. … And this helped the staff see just how important it was to leadership, but more importantly, they got … Carla Zema You really engaged leadership at different levels, at all levels within your organization
  2. ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/antibiotic-use/improve/program-part1-facilitator-guide.pdf
    November 01, 2019 - SAY: Ideally, all antibiotic stewardship programs should have both physician and pharmacist leadership … Physician leadership is critical because interventions by the stewardship program directly impact antibiotic … of opinion between the stewardship team and prescribers; and functioning as a bridge to executive leadership … Pharmacist leadership of stewardship programs is also essential. … Fortunately, as of the creation of this resource, May 2019, leadership support of ASPs is highlighted
  3. ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/antibiotic-use/ambulatory-care/sustaining-antibiotic-guide.docx
    September 01, 2022 - Slide 3 Implementation Steps SAY: First, support from senior leadership should have been obtained … The initial sustainability plan should be reviewed with senior leadership. … After approval from senior leadership, review the sustainability plan with practice members. … Review the annual sustainability plan with both senior leadership and practice members. … the tool should help you determine how to manage these deficiencies, including meeting with senior leadership
  4. ce.effectivehealthcare.ahrq.gov/patient-safety/research-summaries/index.html
    March 01, 2024 - Improving Healthcare Safety by Enhancing Teamwork and Leadership (PDF, 1 MB): Research shows that improved … has supported 55 patient safety projects to improve communication between healthcare providers and leadership
  5. ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/takeheart/training/event-summary-details-maximizing-physician-buy-in.pdf
    June 16, 2022 - • Marion Harris-Barter shared that while hospital leadership is highly supportive of CR, there’ … • Katelyn King highlighted the importance of leadership support in addressing physician resistance … who refuse to refer to CR, often due to misunderstandings about the goals and outcomes, the overall leadership … • Marion Harris-Barter shared that frequent visits by leadership presents opportunities but there
  6. ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/lhs/lhs_case_studies_overview.pdf
    April 01, 2019 - As these case studies show, becoming an LHS is an iterative journey characterized by strong leadership … residents in process improvement and protocol design improvements to help them better understand their leadership … Denver Health is piloting a leadership training curricula that includes change management, fundamentals
  7. ce.effectivehealthcare.ahrq.gov/teamstepps/instructor/essentials/implguide3.html
    November 01, 2018 - Ensure key leadership representation: senior leadership, front-line leadership. … Acceptable Staff Leadership Patients    Patient-focused.   
  8. ce.effectivehealthcare.ahrq.gov/teamstepps/instructor/fundamentals/module2/ebteamstruct.html
    March 01, 2014 - include having loosely interdependent goals between component teams of MTSs 2 and having a homologous leadershipLeadership Quart 1991;2(4):245-87. Harris TC, Barnes-Farrell JL. … Team leadership. Leadership Quart 2001;12:451-83.
  9. ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/fallprevention-training/webinars/webinar6_falls_sustainingpractices.pdf
    January 01, 2013 - 11 Support Needed To Sustain Practices • What the Sustainability Team can do • What hospital leadership … • Request needed supplies and equipment. 14 What Hospital Leadership Can Do • Fund needed supplies … Fall Prevention Program • Keep your program on track • Demonstrate the success of your program to leadership … Sustainability Team Members Support Needed To Sustain Practices What Sustainability Team Can Do What Hospital Leadership
  10. ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/teamstepps/webinars/2016-materials/teamstepps-monthly-webinar-july2016.pptx
    January 01, 2016 - initiatives Human aspects of handling change Standing start versus switching gears Supportive HSC Senior Leadership … Early Leadership from Neuromedicine Interdisciplinary Clinical and Academic Program (NICAP) TEAMSTEPPS … followers’ Master Trainer/Coaches Engage Physicians early as instructors: challenges/influence Leverage leadership … Kevin Krane come to UF Health Multiple Leadership meetings Teach 40 Master Trainers from across HSC February
  11. ce.effectivehealthcare.ahrq.gov/practiceimprovement/delivery-initiative/casalino/paper/idkeydsr2.html
    February 01, 2014 - How might the culture and leadership of the delivery system in the market be characterized? … and others do not, but culture and leadership are likely to be influenced by an organization's structure … An organization's structure, culture, and leadership, as well as the external incentives that it faces … For example, a large medical group with strong leadership, a culture of quality improvement, and financial … . 9 , 19 Case studies of successful medical groups, hospitals, and integrated systems suggest that leadership
  12. ce.effectivehealthcare.ahrq.gov/cpi/about/otherwebsites/action-alliance/past-webinars.html
    October 01, 2023 - the August 22 Webinar The fourth webinar, held on August 22, covered engaging boards and executive leadership … Video: Engaging Boards and Executive Leadership in Safety   (1:18:57).
  13. ce.effectivehealthcare.ahrq.gov/teamstepps-program/curriculum/implement/index.html
    January 01, 2024 - Curriculum Materials Introduction to Curriculum Module 1: Communication Module 2: Team Leadership … If problems include major staffing shortages, disengaged leadership, financial difficulties, or other
  14. ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/lhs/lhs_case_studies_denver_health.pdf
    April 01, 2019 - this and other case studies show, becoming an LHS is an iterative journey characterized by strong leadership … The program gives managers interested in moving up the leadership ladder an opportunity to learn the … environments and build relationships across departments. 6 Health system leaders have launched a leadership … Everyone in that division who is hired on a leadership track must complete a core curriculum within
  15. ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/ncepcr/tools/PCMH/pcpf-module-19-kickoff-meetings.pdf
    September 01, 2015 - A kickoff meeting for a practice facilitation should involve the practice leadership, your “practice … This is not to say that other staff and clinical members won’t be added to this leadership group as … The goal of the practice facilitation kickoff meeting is to introduce the QI team and practice leadership … schedules of all potential attendees, including other facilitators, the academic detailer, practice leadership
  16. ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/qitoolkit/combined/d8_combo_projectevaluation.pdf
    June 05, 2016 - Is there an internal communication plan to inform leadership, management, and staff of project results … Is there an internal communication plan to inform leadership, management, and staff of project results
  17. ce.effectivehealthcare.ahrq.gov/ncepcr/research-transform-primary-care/transform/synthesis-report/themes.html
    October 01, 2015 - for change and an understanding of the “big picture” on the part of practice leaders (i.e., visionary leadershipLeadership and Communication Strong leadership committed to primary care transformation at both the … In fact, Donahue and colleagues found that practices with higher leadership scores were significantly … changes with hands-on, side-by-side training were found to have the highest functioning teams. 2 Leadership … factor for achieving and maintaining successful practice transformation. 24 For example, a change in leadership
  18. ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/advances-in-patient-safety/vol3/King.pdf
    January 01, 2002 - The purpose of this paper is to describe these steps and the essential leadership actions for deploying … The demand for training at any particular facility, however, grew out of staff and leadership demand … could not exist on their own where there was a lack of vision and direct involvement of facilitative leadership … The following section details the five critical leadership steps necessary to roll out the blueprint … Members of the change team, with the help of leadership, secure the necessary resources to support team
  19. ce.effectivehealthcare.ahrq.gov/teamstepps-program/curriculum/implement/activity/plan.html
    February 01, 2024 - Curriculum Materials Introduction to Curriculum Module 1: Communication Module 2: Team Leadership … Be sure to include different leadership levels, including senior leadership, clinical and technical experts … , and frontline leadership. … You cannot successfully implement TeamSTEPPS with a leadership team that isn't committed to its principles … This standard plan will be easier for staff and leadership to understand and will reinforce your efforts
  20. ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/nursing-home/nursing-home-workplace-safety-resources.pdf
    January 01, 2023 - https://www.cdc.gov/niosh/topics/safepatient/default.html This web page from NIOSH provides healthcare leadership … collaborated with leaders of progressive healthcare organizations and globally renowned experts in leadership … help determine the current state of an organization’s journey, inform dialogue with the board and leadershipLeadership, Management, and Quality Improvement https://www.ahrq.gov/nursing-home/materials/leadership … /index.html Nursing home administrators can review the specific resources from AHRQ that address leadership

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