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www.ahrq.gov/news/newsroom/case-studies/202503.html
June 01, 2025 - She then works closely with department leaders to review the data, identify areas for improvement, and … This includes providing leaders with pre-packaged presentations to share with their teams. … “Then I make a presentation with all of the talking points for the leaders to go back and present it … “I worked with our nursing team members and leaders to explore ways to improve the handoff. … To be sure important safety work continues throughout the year, she meets with staff leaders and requests
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psnet.ahrq.gov/issue/leader-safety-storytelling-qualitative-analysis-attributes-effective-safety-storytelling-and
November 16, 2022 - In this study, leaders and workers in safety-critical industries describe what effective storytelling … Addressing each attribute in their safety storytelling, leaders may more effectively engage workers … November 16, 2022
What does safety commitment mean to leaders?
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psnet.ahrq.gov/node/44604/psn-pdf
August 02, 2016 - Influencing the Quality, Risk and Safety Movement in
Healthcare: In Conversation with International Leaders … psnet.ahrq.gov/issue/influencing-quality-risk-and-safety-movement-healthcare-conversation-
international-leaders … This publication features interviews with leaders in patient safety to capture insights on their motivation … psnet.ahrq.gov/issue/influencing-quality-risk-and-safety-movement-healthcare-conversation-international-leaders … psnet.ahrq.gov/issue/influencing-quality-risk-and-safety-movement-healthcare-conversation-international-leaders
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psnet.ahrq.gov/node/42007/psn-pdf
May 23, 2013 - Leaders' and followers' individual experiences during the
early phase of simulation-based team training … Leaders' and followers' individual experiences during the
early phase of simulation-based team training … https://psnet.ahrq.gov/issue/leaders-and-followers-individual-experiences-during-early-phase-simulation … training scenarios for medical students to explore the individual experiences and
behaviors of the leaders … However, during the scenarios leaders and followers differed in their
individual experiences and behaviors
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psnet.ahrq.gov/node/851200/psn-pdf
July 05, 2023 - Deficient Care of a Patient Who Died by Suicide and
Facility Leaders' Response at the Charlie Norwood … https://psnet.ahrq.gov/issue/deficient-care-patient-who-died-suicide-and-facility-leaders-response-charlie … https://psnet.ahrq.gov/issue/deficient-care-patient-who-died-suicide-and-facility-leaders-response-charlie-norwood-va … https://psnet.ahrq.gov/issue/deficient-care-patient-who-died-suicide-and-facility-leaders-response-charlie-norwood-va
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psnet.ahrq.gov/node/40754/psn-pdf
September 07, 2011 - The partnership with patients: a call to action for leaders.
September 7, 2011
Denham CR. … The partnership with patients: a call to action for leaders. J Patient Saf. 2011;7(3):113-121. … https://psnet.ahrq.gov/issue/partnership-patients-call-action-leaders
This commentary discusses the … Partnerships for Patients initiative and describes how engaging hospital
leaders and patients can drive … https://psnet.ahrq.gov/issue/partnership-patients-call-action-leaders
https://psnet.ahrq.gov/issue/partnership-patients
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/cusptoolkit/modules/assemble/assembleteam.docx
June 02, 2025 - CUSP stresses that unit teams should:
· Have diverse local “opinion leaders” and dissenters, and
· Be … When engaging physicians on a CUSP team, it is important to:
· Identify physician leaders,
· Create an … The opinion leaders are usually the go-to people for others in the hospital unit. … First, team leaders must get the right people to the table. … Team leaders should recruit a nurse manager, a physician champion, and a senior executive.
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psnet.ahrq.gov/node/38252/psn-pdf
November 26, 2008 - Hospital ethical climate and teamwork in acute care: the
moderating role of leaders. … Hospital ethical climate and teamwork in acute care: the moderating role of
leaders. … https://psnet.ahrq.gov/issue/hospital-ethical-climate-and-teamwork-acute-care-moderating-role-leaders … cross-sectional field study discovered that continuous quality improvement behaviors exhibited by
leaders … https://psnet.ahrq.gov/issue/hospital-ethical-climate-and-teamwork-acute-care-moderating-role-leaders
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psnet.ahrq.gov/node/38584/psn-pdf
June 17, 2014 - Taking the Lead in Patient Safety: How Healthcare
Leaders Influence Behavior and Create Culture. … https://psnet.ahrq.gov/issue/taking-lead-patient-safety-how-healthcare-leaders-influence-behavior-and … create-culture
With insight from industry experts, this book focuses on the role of patient safety leaders … https://psnet.ahrq.gov/issue/taking-lead-patient-safety-how-healthcare-leaders-influence-behavior-and-create-culture … https://psnet.ahrq.gov/issue/taking-lead-patient-safety-how-healthcare-leaders-influence-behavior-and-create-culture
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www.ahrq.gov/sites/default/files/wysiwyg/action-alliance/implementing-cms-measure-slides.pdf
May 13, 2025 - Safer Together: A National Action Plan
to Advance Patient Safety provides
concrete guidance for leaders … Patient Safety Structural Measure
Domain 1
One or more C-suite leaders oversee a
systemwide assessment … Elements of the CMS Patient
Safety Structural Measure
• Our hospital leaders, including C-suite executives … One or more C-suite leaders oversee a system-
wide assessment on safety, and the execution of
patient … • Hospital leaders participate in monthly rounding for safety on all units, with the C-suite executives
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www.ahrq.gov/sites/default/files/wysiwyg/evidencenow/tools-and-materials/key_drivers_descriptions.pdf
February 01, 2019 - Another important role for leaders is empowering everyone,
especially those who do not traditionally … Change Strategies
Forge a vision of a practice that adapts to a changing evidence environment
Leaders … Leaders will also need to stand at the ready to defend staff for following
the evidence. … Leaders should visibly use those measures to signal the importance of adapting to
new evidence. … Similarly, when results are good, leaders should commend practice members and
celebrate.
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/cusptoolkit/toolkit/ceosnrleaderchcklst.docx
June 02, 2025 - Senior leaders.
Checklist Items
Leader Responsible
Date
Initiated
1. … Provide protected time for team leaders: doctor, nurse, data collector (approximately 10 percent each
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psnet.ahrq.gov/node/43043/psn-pdf
September 19, 2016 - "Second victim" casualties and how physician leaders
can help.
September 19, 2016
MacLeod L. … "Second victim" casualties and how physician leaders can help. Physician Exect. 2014;40(1):8-
12. … https://psnet.ahrq.gov/issue/second-victim-casualties-and-how-physician-leaders-can-help
Second victims … discusses the need for hospitals to provide care for
these clinicians and spotlights the role of physician leaders … https://psnet.ahrq.gov/issue/second-victim-casualties-and-how-physician-leaders-can-help
https://psnet.ahrq.gov
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psnet.ahrq.gov/node/38131/psn-pdf
January 02, 2017 - The Team Checkup Tool: evaluating QI team activities and
giving feedback to senior leaders. … The team checkup tool: evaluating QI team activities and giving
feedback to senior leaders. … //psnet.ahrq.gov/issue/team-checkup-tool-evaluating-qi-team-activities-and-giving-feedback-senior-
leaders … https://psnet.ahrq.gov/issue/team-checkup-tool-evaluating-qi-team-activities-and-giving-feedback-senior-leaders … https://psnet.ahrq.gov/issue/team-checkup-tool-evaluating-qi-team-activities-and-giving-feedback-senior-leaders
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www.ahrq.gov/sites/default/files/wysiwyg/teamstepps-program/dx-improvement/dxsafety-team-assessment-tool.pdf
February 01, 2022 - Leaders provide resources for the diagnostic team to effectively facilitate communication
both internally … Leaders act as a liaisons for resolving team issues, system issues, and any breakdown in
communication … Leaders set expectations for participation in effective communication practices (e.g., briefs,
huddles … Leaders reinforce good practices by celebrating diagnostic team successes.
g. … Leaders model teamwork behaviors.
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psnet.ahrq.gov/node/42530/psn-pdf
December 30, 2014 - A key opinion leaders' perspective.
December 30, 2014
Buetow S, Davis R, Callaghan K, et al. … A key
opinion leaders' perspective. BMJ Open. 2013;3(8):e003104. doi:10.1136/bmjopen-2013-003104. … https://psnet.ahrq.gov/issue/what-attributes-patients-affect-their-involvement-safety-key-opinion-leaders … This
study used a consensus process among patient safety opinion leaders to identify key traits of patients … https://psnet.ahrq.gov/issue/what-attributes-patients-affect-their-involvement-safety-key-opinion-leaders-perspective
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/cusptoolkit/modules/engage/engageexec.pptx
January 01, 2006 - Senior leaders
Staff
Team leaders
How does this make the world a better place? … communication
Establishes clear goals for unit safety
Outlines clear project goals and expectations for leaders … the definition is clear
potential solutions are reasonably clear
solutions require minimal learning
Leaders … Change
10
Adaptive Work
Addresses problems that require a change in:
attitudes
beliefs
behaviors
Leaders … Partnership or a tracking log
17
Exercise
Questions to consider:
What are some effective ways for leaders
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psnet.ahrq.gov/issue/well-being-playbook-20-covid-19-resource-hospital-and-health-system-leaders
July 21, 2021 - A COVID-19 Resource for Hospital and Health System Leaders. … A COVID-19 Resource for Hospital and Health System Leaders. AHA Physician Alliance. … A COVID-19 Resource for Hospital and Health System Leaders. AHA Physician Alliance.
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psnet.ahrq.gov/issue/rethinking-patient-safety-discussion-guide-patients-healthcare-providers-and-leaders
August 24, 2022 - Rethinking Patient Safety: A Discussion Guide for Patients, Healthcare Providers and Leaders … Citation Text:
Rethinking Patient Safety: A Discussion Guide for Patients, Healthcare Providers and Leaders … Citation Text:
Rethinking Patient Safety: A Discussion Guide for Patients, Healthcare Providers and Leaders
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www.ahrq.gov/sites/default/files/2024-05/sarcevic-report.pdf
January 01, 2024 - Methods: The project analyzed 187 pediatric trauma resuscitations, in which team leaders used
the digital … Upon arriving to the trauma bay, the
leaders can choose between a paper or digital checklist format. … Participants
A total of 32 trauma team leaders participated in this project as checklist users. … The leaders used the checklist an average of 12
times each (SD: 18; median: 5). … We observed two trends in
leaders’ margin notes.