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  1. www.healthcare411.ahrq.gov/teamstepps/instructor/essentials/implguide.html
    November 01, 2018 - Leaders and staff begin to cultivate ideas and collectively gain a shared focus of the opportunities … Leaders may consult with TeamSTEPPS Master Trainers to discuss a team-driven culture of safety. … The site assessment provides an opportunity for leaders to gain a first-hand understanding of a teamwork … Leaders, champions, and coaches continue to monitor and coach teamwork behavior among staff members. … Leaders, champions, and coaches provide ongoing feedback.
  2. www.healthcare411.ahrq.gov/patient-safety/settings/hospital/fall-prevention/workshop/module-4/guide.html
    October 01, 2017 - Slide 24 Say: To help sustain the Fall Prevention Program, ensure senior leaders and middle … Leaders and managers can help remove barriers across departments and authorize resources for the prevention … During the early implementation of this intervention, unit leaders found that PCT bedside handoffs were … To address this issue, leaders had conversations with and coached staff about why this intervention was … Leaders continue to talk with staff about the benefits of this practice: If they complete the handoffs
  3. www.healthcare411.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/nyp-webinar-servati-phase-two-plan.pdf
    December 01, 2018 - York-Presbyterian New York, NY Study Phase 2 How can narrative information be reported to practice leaders … updated content to feedback reports  Field second staff survey and conduct interviews with practice leaders
  4. www.healthcare411.ahrq.gov/patient-safety/settings/hospital/fall-prevention/workshop/module-1/slides.html
    September 01, 2017 - Image: Photograph shows leaders and medical providers seated at a table. … Slide 23: Engage Leaders It is the right thing to do—patient stories, their stories. … Leaders: Alignment of improvement efforts and organizational priorities. … Image: Photograph shows leaders and medical providers seated at a table. … Engaging Leaders Webinar. 2010. Waters HR, Korn R Jr, Colantuoni E, et al.
  5. www.healthcare411.ahrq.gov/news/blog/ahrqviews/long-covid-care-network.html
    March 01, 2024 - AHRQ Views Newsletter Events AHRQ Views: Blog posts from AHRQ leaders … collected input from representatives from critical constituencies such as health system and practice leaders … AHRQ Long COVID Care Network will share what they learn with primary care physicians, health system leaders
  6. www.healthcare411.ahrq.gov/hai/quality/tools/cauti-ltc/modules/implementation/long-term-modules/module1/mod1-slides.html
    March 01, 2017 - Slide 8: Modules Users Senior leaders and administrators Help teams and staff prioritize improvement … Frontline staff Engage with leaders, residents, and families in safety improvement. … Slide 9: Senior Leader Engagement Strategies to get the senior leaders onboard with the program and … Image: It shows leaders and staff around a table. … Engage senior leaders and project champions.
  7. www.healthcare411.ahrq.gov/patient-safety/reports/liability/pichert.html
    August 01, 2017 - Leaders, stakeholders, and other decisionmakers use professional judgment to reflect on each essential … Multi-level professional training for leaders and peer messengers about PARS science and politics for … CPPA and SHS leaders continuously reviewed and, based on mutual experience and professional judgment, … CPPA and SHS North and South OPR leaders collaborated on qualitative and quantitative assessments of … From Front Office to Front Line: Essential Issues for Healthcare Leaders. 2nd ed.
  8. www.healthcare411.ahrq.gov/news/newsletters/e-newsletter/770.html
    June 01, 2021 - AHRQ Issue Brief Calls on Healthcare Leaders To Drive Improvements in Diagnostic Safety . … AHRQ Issue Brief Calls on Healthcare Leaders To Drive Improvements in Diagnostic Safety A new AHRQ … issue brief, Leadership To Improve Diagnosis: A Call to Action , outlines strategies for healthcare leaders … The issue brief examines ways leaders can promote a shared sense of responsibility for diagnostic safety
  9. www.healthcare411.ahrq.gov/news/blog/ahrqviews/world-patient-safety-day.html
    September 01, 2023 - AHRQ Views Newsletter Events AHRQ Views: Blog posts from AHRQ leaders … the insights and suggestions of patients, family members, clinicians, hospital staff, and hospital leaders … Together: A National Action Plan to Advance Patient Safety provides clear direction that healthcare leaders
  10. www.healthcare411.ahrq.gov/patient-safety/reports/liability/brock.html
    August 01, 2017 - Yet, many organizations struggle to align attitudes and behaviors, in part because leaders often overestimate … Get the Vision Right: Our organization’s leaders and stakeholders hold a shared vision that organizational … Our organization’s leaders and stakeholders hold a shared vision of what organizational change needs … Our organization’s leaders and stakeholders hold a shared vision of how organizational change needs to … across organizations or narrowly within organizational units or to specific populations such as key leaders
  11. www.healthcare411.ahrq.gov/hai/tools/ambulatory-surgery/sections/sustainability/management/huddles-pdsa-form.html
    June 01, 2017 - Schedule 10-minute debrief for leaders of this quality improvement project (introduce huddles) after … QI staff, huddle leaders, and managers all rate daily huddle questions at least as A = Agree: (a) … Managers, QI leaders, and huddle facilitators agree to do a second cycle 2. … QI staff, huddle leaders, and managers all rate daily huddle questions at least as A = Agree: (a) … QI staff, huddle leaders and managers agree to do a second cycle   3.
  12. www.healthcare411.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/fallprevention-training/module2/module2_tools.docx
    November 16, 2011 - Fall Prevention Toolkit Fall Prevention Toolkit Module 2 Tools Tool 2A: Interdisciplinary Team Tool 2B: Quality Improvement Process Tool 2C: Current Process Analysis Tool 2D: Assessing Current Fall Prevention Policies and Practices Tool 2E: Fall Knowledge Test Tool 2F: Action Plan Tool 2G: Managing Change Checklist …
  13. www.healthcare411.ahrq.gov/cahps/quality-improvement/research/index.html
    March 01, 2024 - to learn from a stratified national sample of 105 practices engaged in PCMH transformation about how leaders … Key Findings: Practice leaders used CAHPS survey results to discuss best practices, share data with … Leaders highlighted a survey’s ability to track performance against other practices as an important tool … The use of brainstorming and reflection tactics by improvement leaders may increase the implementation … Key Findings: Hospital quality leaders and staff believed that the Child HCAHPS Survey results accurately
  14. www.healthcare411.ahrq.gov/patient-safety/settings/hospital/fall-prevention/workshop/module-2/guide.html
    September 01, 2017 - Slide 6 Say: Your Team Leaders met before this training to decide how the Team will operate … Instructor’s Note: Communicate the decisions the Team Leaders made.
  15. www.healthcare411.ahrq.gov/sites/default/files/wysiwyg/ncepcr/tools/PCMH/pcpf-module-22-meetings.pdf
    September 01, 2015 - • Change organizational culture, in partnership with practice leaders and others. … Although leaders have primary responsibility for the content of the meeting, in many instances, they … It can be helpful to speak with the meeting leaders individually to discuss their assessment of the … These are difficult moments for a PF and for meeting leaders. … Core Skills for Facilitators, Team Leaders and Members, Managers, Consultants, and Trainers.
  16. www.healthcare411.ahrq.gov/patient-safety/settings/labor-delivery/perinatal-care/modules/teamwork/board-checklist.html
    July 01, 2023 - Checklist AHRQ Safety Program for Perinatal Care Who should use this tool: Senior leaders … Ensure senior leaders meet with the CUSP team at least monthly.     12.
  17. www.healthcare411.ahrq.gov/nursing-home/materials/leadership/index.html
    June 01, 2022 - Staffing During the COVID-19 Pandemic: A Guide for Nursing Home Leaders This resource guide was written … by and for directors of nursing, administrators, and other nursing home leaders.
  18. www.healthcare411.ahrq.gov/ncepcr/research-transform-primary-care/transform/profile/calman.html
    October 01, 2015 - Network leaders championed the transformation by providing oversight and leadership, supporting networkwide … Lessons Learned and Implications for Others Leadership and support by network leaders was crucial to … In addition to helping with process redesign and facilitating IT changes, network leaders created a culture … Leaders also secured new financial resources to support additional services through grants and reimbursement
  19. www.healthcare411.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/ambulatory-surgery/sections/sustainability/management/overview/component-kit.docx
    May 01, 2017 - included Intermountain Healthcare, Virginia Mason Hospital & Medical Center, and ThedaCare; international leaders … safety officer periodically observes the huddles and provides coaching and encouragement to huddle leaders … huddles and visual management do not merely serve to constantly surface new problems—rather, staff and leaders … leader Problem Solving • Compliance • “Just Fix It” • Investigate causes • QI* project Integration With Leaders
  20. www.healthcare411.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/ambulatory-surgery/sections/sustainability/management/overview/overview-facnotes.docx
    May 01, 2017 - IHI team studied 10 leading health care organizations that have made headway in solving this problem—leaders … Moving across this diagram: frontline leaders observe and track standard work at the front lines, often … in understanding which problems they can solve themselves, and which require additional support from leaders … practices at each level of the organization as well as engagement in huddles and visual management by leaders

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