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  1. www.cahps.ahrq.gov/patient-safety/settings/hospital/fall-prevention/workshop/module-1/guide.html
    September 01, 2017 - If leaders don’t support what you’re doing—and if leadership doesn’t feel the value of safety and hold … One of the best ways to engage leaders is to tell patient stories of harm and to discuss what drives … Leaders ask, “Why should I worry about this? What’s in it for me?” … She also checked in frequently with the day-to-day project leaders. … At the end of the Implementation Phase, the Fall Prevention Team presented to the senior hospital leaders
  2. www.cahps.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/qitoolkit/combined/a3_combo_selfassessment.pdf
    May 12, 2016 - Overall, senior leaders within our hospital are passionate about service, quality, and safety and have … • Our medical leaders (such as department chairs or medical directors) accept responsibility … Overall, our hospital holds senior leaders accountable for service, quality, and safety (e.g., CEO, … • Our hospital leaders emphasize the need for high performance on the Quality Indicators. … • Our medical leaders (such as department chairs or medical directors) accept responsibility
  3. www.cahps.ahrq.gov/health-literacy/professional-training/lepguide/app-d.html
    September 01, 2020 - Qualitative Interviews We conducted indepth interviews with frontline staff and clinical and administrative leaders … by phone, with 9 interviews with frontline staff and 9 interviews with clinical and administrative leaders … Key leaders from several hospital associations were represented, including the National Association of … We asked nine leaders in Quality and Safety at nine unique hospitals in the country to: (1) participate
  4. www.cahps.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/nursing-home/nursing-home-workplace-safety-resources.pdf
    January 01, 2023 - learned to improve the well-being of the healthcare workforce, including actions that individuals, leaders … Civility Tool-Kit: Resources To Empower Healthcare Leaders To Identify, Intervene, and Prevent Workplace … The American College of Healthcare Executives and the IHI/Lucian Leape Institute collaborated with leaders … It provides chief executive officers and other healthcare leaders with a useful tool for assessing and … Healthcare leaders can also download a free self-assessment tool to help decide where to start and the
  5. www.cahps.ahrq.gov/patient-safety/settings/hospital/fall-prevention/workshop/module-4/guide.html
    October 01, 2017 - Slide 24 Say: To help sustain the Fall Prevention Program, ensure senior leaders and middle … Leaders and managers can help remove barriers across departments and authorize resources for the prevention … During the early implementation of this intervention, unit leaders found that PCT bedside handoffs were … To address this issue, leaders had conversations with and coached staff about why this intervention was … Leaders continue to talk with staff about the benefits of this practice: If they complete the handoffs
  6. www.cahps.ahrq.gov/sites/default/files/wysiwyg/professionals/clinicians-providers/iadapt/dutta.pdf
    December 19, 2014 - Project Aims The project aims were to: 1) Develop and test the CCA for training local leaders of … local context. 2) Develop and test a health disparities hub that can be accessed by community leaders
  7. www.cahps.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/nyp-webinar-servati-phase-two-plan.pdf
    December 01, 2018 - York-Presbyterian New York, NY Study Phase 2 How can narrative information be reported to practice leaders … updated content to feedback reports  Field second staff survey and conduct interviews with practice leaders
  8. www.cahps.ahrq.gov/patient-safety/settings/hospital/fall-prevention/workshop/module-1/slides.html
    September 01, 2017 - Image: Photograph shows leaders and medical providers seated at a table. … Slide 23: Engage Leaders It is the right thing to do—patient stories, their stories. … Leaders: Alignment of improvement efforts and organizational priorities. … Image: Photograph shows leaders and medical providers seated at a table. … Engaging Leaders Webinar. 2010. Waters HR, Korn R Jr, Colantuoni E, et al.
  9. www.cahps.ahrq.gov/news/blog/ahrqviews/long-covid-care-network.html
    March 01, 2024 - AHRQ Views Newsletter Events AHRQ Views: Blog posts from AHRQ leaders … collected input from representatives from critical constituencies such as health system and practice leaders … AHRQ Long COVID Care Network will share what they learn with primary care physicians, health system leaders
  10. www.cahps.ahrq.gov/hai/quality/tools/cauti-ltc/modules/implementation/long-term-modules/module1/mod1-slides.html
    March 01, 2017 - Slide 8: Modules Users Senior leaders and administrators Help teams and staff prioritize improvement … Frontline staff Engage with leaders, residents, and families in safety improvement. … Slide 9: Senior Leader Engagement Strategies to get the senior leaders onboard with the program and … Image: It shows leaders and staff around a table. … Engage senior leaders and project champions.
  11. www.cahps.ahrq.gov/patient-safety/reports/liability/pichert.html
    August 01, 2017 - Leaders, stakeholders, and other decisionmakers use professional judgment to reflect on each essential … Multi-level professional training for leaders and peer messengers about PARS science and politics for … CPPA and SHS leaders continuously reviewed and, based on mutual experience and professional judgment, … CPPA and SHS North and South OPR leaders collaborated on qualitative and quantitative assessments of … From Front Office to Front Line: Essential Issues for Healthcare Leaders. 2nd ed.
  12. www.cahps.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/fallprevention-training/module2/module2_fall-prevention.docx
    August 24, 2017 - Slide 6 SAY: Your Team Leaders met before this training to decide how the Team will operate. … Instructor’s Note: Communicate the decisions the Team Leaders made.
  13. www.cahps.ahrq.gov/news/newsletters/e-newsletter/770.html
    June 01, 2021 - AHRQ Issue Brief Calls on Healthcare Leaders To Drive Improvements in Diagnostic Safety . … AHRQ Issue Brief Calls on Healthcare Leaders To Drive Improvements in Diagnostic Safety A new AHRQ … issue brief, Leadership To Improve Diagnosis: A Call to Action , outlines strategies for healthcare leaders … The issue brief examines ways leaders can promote a shared sense of responsibility for diagnostic safety
  14. www.cahps.ahrq.gov/news/blog/ahrqviews/world-patient-safety-day.html
    September 01, 2023 - AHRQ Views Newsletter Events AHRQ Views: Blog posts from AHRQ leaders … the insights and suggestions of patients, family members, clinicians, hospital staff, and hospital leaders … Together: A National Action Plan to Advance Patient Safety provides clear direction that healthcare leaders
  15. www.cahps.ahrq.gov/news/newsroom/case-studies/201616.html
    November 01, 2016 - "In initially presenting the situation and then-current outcomes to leaders and staff, we used data and … "The data-driven approach made it asier for unit leaders to embrace the call to action, get staff engaged … The mandatory all-day training session taught unit leaders about overall quality improvement principles
  16. www.cahps.ahrq.gov/patient-safety/reports/liability/brock.html
    August 01, 2017 - Yet, many organizations struggle to align attitudes and behaviors, in part because leaders often overestimate … Get the Vision Right: Our organization’s leaders and stakeholders hold a shared vision that organizational … Our organization’s leaders and stakeholders hold a shared vision of what organizational change needs … Our organization’s leaders and stakeholders hold a shared vision of how organizational change needs to … across organizations or narrowly within organizational units or to specific populations such as key leaders
  17. www.cahps.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/fallprevention-training/module2/module2_tools.docx
    November 16, 2011 - Fall Prevention Toolkit Fall Prevention Toolkit Module 2 Tools Tool 2A: Interdisciplinary Team Tool 2B: Quality Improvement Process Tool 2C: Current Process Analysis Tool 2D: Assessing Current Fall Prevention Policies and Practices Tool 2E: Fall Knowledge Test Tool 2F: Action Plan Tool 2G: Managing Change Checklist …
  18. www.cahps.ahrq.gov/cahps/quality-improvement/research/index.html
    March 01, 2024 - to learn from a stratified national sample of 105 practices engaged in PCMH transformation about how leaders … Key Findings: Practice leaders used CAHPS survey results to discuss best practices, share data with … Leaders highlighted a survey’s ability to track performance against other practices as an important tool … The use of brainstorming and reflection tactics by improvement leaders may increase the implementation … Key Findings: Hospital quality leaders and staff believed that the Child HCAHPS Survey results accurately
  19. www.cahps.ahrq.gov/patient-safety/settings/hospital/fall-prevention/workshop/module-2/guide.html
    September 01, 2017 - Slide 6 Say: Your Team Leaders met before this training to decide how the Team will operate … Instructor’s Note: Communicate the decisions the Team Leaders made.
  20. www.cahps.ahrq.gov/patient-safety/settings/labor-delivery/perinatal-care/modules/teamwork/board-checklist.html
    July 01, 2023 - Checklist AHRQ Safety Program for Perinatal Care Who should use this tool: Senior leaders … Ensure senior leaders meet with the CUSP team at least monthly.     12.

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