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  1. www.ahrq.gov/hai/tools/ambulatory-surgery/sections/implementation/training-tools/defects.html
    May 01, 2017 - Senior leaders, facility team leads, team members. How should you use this tool? … Senior leaders and teams should complete this tool together. 1. What happened?
  2. www.ahrq.gov/patient-safety/settings/hospital/candor/impguide.html
    August 01, 2022 - Resolution Toolkit Purpose: The Toolkit Implementation Guide is a reference for organizational leadersLeaders who have accepted responsibility for implementing the CANDOR process are encouraged to share … This module describes the characteristics of successful engagement of key leaders and stakeholders, how … Some organizations may choose to assign more than one role to team leaders. … Team leaders should schedule an introductory meeting with all team members to orient the team to the
  3. www.ahrq.gov/hai/tools/clabsi-cauti-icu/overcome/functioning.html
    April 01, 2022 - are how to structure multidisciplinary rounds to support infection prevention or what are ways our leaders … Physician Champions in Preventing CLABSI and CAUTI (PDF, 429.7 KB) Making It Work – Engaging Senior Leaders
  4. www.ahrq.gov/hai/cusp/modules/assemble/alt-text.html
    March 01, 2013 - Slide 5 Team Characteristics1 CUSP Has diverse local "opinion leaders" and dissenters Is … Senior leaders Team leaders Staff The roles of staff, team leaders and senior leaders are interconnected … The 4 E’s require teams and their leaders to Engage, Educate, Execute, and Evaluate their involvement … The top row contains four rectangles: Identify physician leaders, Create an understanding of this role … The bottom row contains three rectangles: Reward physician leaders, Create a vehicle for communication
  5. www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/perinatal-care/modules/teamwork/supporting/senior-leader-checklist.docx
    May 01, 2017 - Perinatal Care CEO/Senior Leader Checklist CEO/Senior Leader Checklist Who should use this tool: Senior leaders … Provide protected time for team leaders: physicians, staff nurses, nurse-midwives, nurse manager, data
  6. www.ahrq.gov/hai/tools/ambulatory-surgery/sections/implementation/training-tools/learn.html
    April 01, 2017 - Senior leaders, facility team leads, team members. How should you use this tool? … Senior leaders and teams should complete this tool together. 1. What happened?
  7. www.ahrq.gov/hai/quality/tools/cauti-ltc/modules/implementation/long-term-modules/module2/defects.html
    March 01, 2017 - Senior leaders, facility team leads, team members. How should you use this tool? … Senior leaders and teams should complete this tool together. 1. What happened?
  8. www.ahrq.gov/sites/default/files/wysiwyg/hai/tools/mrsa/108-cusp-psychological-safety.docx
    June 02, 2025 - The CUSP team leaders should model desired behaviors, including respect, integrity, and accountability … It is okay for team leaders and members to be human and imperfect. … Leaders must reinforce that speaking up is not a matter of finger-pointing or blame; rather, it is an … Different leadership structures, leaders, and leadership styles set the tone of the organization. … It is important for team leaders to model desired behaviors for the team.
  9. www.ahrq.gov/patient-safety/settings/hospital/candor/modules/worksheet2.html
    August 01, 2022 - Worksheet AHRQ Communication and Optimal Resolution Toolkit Purpose: To provide guidance to leadersLeaders (administrators, director of nursing, medical director, etc.) and any staff who are leading the … engaged, the implementation steps used to develop and/or spread the practices and strategies, and key leaders … information about accomplishments to date, especially audits of practices, observations by staff and leaders
  10. www.ahrq.gov/patient-safety/settings/hospital/candor/impguide/apa.html
    August 01, 2022 - Process: Appendix A Building the Business Case Worksheet Purpose: To provide guidance to leadersLeaders (administrators, director of nursing, medical director, etc.) and any staff who are leading the … engaged, the implementation steps used to develop and/or spread the practices and strategies, and key leaders … information about accomplishments to date, especially audits of practices, observations by staff and leaders
  11. Tool-Examples (doc file)

    www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/quality-resources/tools/cauti-ltc/modules/implementation/long-term-modules/module2/tool-examples.docx
    March 01, 2017 - Safety Modules Examples of Technical and Adaptive Solutions for Change Purpose: To provide senior leaders … Senior leaders (long-term care facility administrator, director of nursing, medical director, etc.) … Having already successfully recruited their senior leaders, the team needed to find nurses to join. … Because of ties the senior leaders had with facility administration, the team was able to relay their … The senior leaders accepted responsibility for updating the site every 2 weeks.
  12. www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/quality-resources/tools/cauti-ltc/modules/implementation/long-term-modules/module2/module-2-slides.pptx
    March 01, 2017 - 2017 Senior Leader Engagement | ‹#› 1 Objectives Identify characteristics of successful senior leaders … List five practices of effective leaders Describe the responsibilities of senior leaders Explain the … sTEtDN9BNuU Senior Leader Engagement | ‹#› Video 2.5: An Engaged Team Effort 17 Tools for Senior Leaders … Senior leaders Staff Team leaders How does this make the world a better place? … Senior leaders are essential to – Remove barriers Obtain assets when needed Empower staff to make data-driven
  13. www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/howtogetstarted/How_to_Use_Guide_508.docx
    April 05, 2013 - In this case, hospital leaders may already be involved. … When talking to hospital leaders, keep your rationale short and sweet. … is to have leaders conduct rounds with patients and families. … Hospital leaders. … Also think about other leaders to involve (e.g., unit directors and nurse managers).
  14. www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/howtogetstarted/How_to_Use_Guide_508.pdf
    February 08, 2018 - In this case, hospital leaders may already be involved. … When talking to hospital leaders, keep your rationale short and sweet. … is to have leaders conduct rounds with patients and families. … • Hospital leaders. … on board Check in with hospital leaders at meetings Have leaders conduct rounds with patients and
  15. www.ahrq.gov/nursing-home/resources/support-staff-wellbeing-guide.html
    March 01, 2021 - Well-Being and Joy in Work During and After the COVID-19 Pandemic During the COVID-19 pandemic, healthcare leaders … This guide—which builds on the IHI Framework for Improving Joy in Work—includes actionable ideas that leaders … Topic(s):  Behavioral Health Support; Leadership & Management Audience(s):  Managers; Clinical Leaders
  16. www.ahrq.gov/patient-safety/settings/hospital/candor/impguide/apd.html
    February 01, 2017 - Implementation Guide for the CANDOR Process: Appendix D Action Plan Template Purpose: To provide leadersLeaders (administrators, director of nursing, medical director, etc.) and any staff who are working on
  17. www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/advances-in-patient-safety/vol3/King.pdf
    January 01, 2002 - ; however, the ultimate decision to train resided with site leaders. … Leaders establish a change team that meets regularly to develop evaluation-based plans and strategies … In Phase I, leaders plan and prepare the staff to adopt the initiative with an extensive multilevel … The first step is for leaders to establish and personally commit to the vision of improving patient … Leaders, change team members, and staff evaluate the progress.
  18. www.ahrq.gov/nursing-home/resources/qapi-leadership-rounding.html
    February 01, 2021 - Resource:  QAPI Leadership Rounding Guide  (PDF, 138.5 KB)  Leadership rounding is a process where leaders … Rounding with staff and residents is an effective method for leaders to hear firsthand what is going … Source:  CMS Topic(s):  Leadership & Management Audience(s):  Managers, Clinical Leaders Format
  19. www.ahrq.gov/sites/default/files/2024-01/macias-report.pdf
    January 01, 2024 - Final Progress Report: Training Leaders to Improve Healthcare Quality in Emergency Settings for Children … Objective 1 was to interact with established leaders in quality improvement and train emerging leaders … in quality as well as leaders in PEM. … Objective 1 was to interact with established leaders in quality improvement and train emerging leaders … in quality as well as leaders in PEM.
  20. www.ahrq.gov/sites/default/files/wysiwyg/hai/tools/mrsa-2/107-cusp-psychological-safety-fg.docx
    April 01, 2025 - It is OK for team leaders and members to be human and imperfect. … Leaders must reinforce that speaking up is not a matter of finger pointing or blame; rather, it is an … Leaders can stress the importance of dialogue and feedback about the topic and that discussion is not … Different leadership structures, leaders, and leadership styles set the tone of the organization. … It is important for team leaders to model desired behaviors for the team.

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