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  1. www.ahrq.gov/hai/tools/surgery/modules/on-boarding/overview-fac-notes.html
    December 01, 2017 - Slide 8: Safety Program Leverages National Leaders Say: This project developed through partnerships … These leaders serve several critical functions. … Surgeon leaders— Serve as role models for surgical safety activities. … When engaging surgeons for the surgical safety team, it is important to— Identify surgeon leaders … Reward surgeon leaders. Develop a vehicle for communication. Formalize communication plan.
  2. www.ahrq.gov/sites/default/files/wysiwyg/hai/tools/clabsi-cauti-icu/module1-transcript.pdf
    June 01, 2017 - Louella Hung: What we're trying to do is talk to actual senior leaders who are out in the field and … and ICUs successful in reducing healthcare-acquired infections, also known as HAIs, and how senior leaders … That is one of the ways that senior leaders can really help in this type of quality project or safety … Susan: Having the level of engagement from senior leaders allows for a more fulsome explanation of what … You've heard some very specific examples on this podcast from senior leaders who've been successful
  3. www.ahrq.gov/sites/default/files/wysiwyg/action-alliance/engineering-safety-practice/healthcare-safety-competency-environmental-scan.pdf
    March 27, 2025 - Leaders/ Administrators Executive Leaders and Board Members/ Trustees American College of Healthcare … Leaders/ Administrators Executive Leaders and Board Members/ Trustees Institute for Healthcare … Page 5 of 15 Target Audience Role Sponsoring Organization Resource Date Published Description Leaders … / Administrators Healthcare Leaders American College of Healthcare Executives (ACHE) Healthcare … Executive 2024 Competencies Assessment Tool 2024 An instrument for healthcare leaders to use in
  4. Defects (doc file)

    www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/ambulatory-surgery/sections/implementation/training-tools/defects.docx
    May 01, 2017 - Senior leaders, facility team leads, team members How should you use this tool? … Senior leaders and teams should complete this tool together 1. What happened?
  5. Defects (doc file)

    www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/quality-resources/tools/cauti-ltc/modules/implementation/long-term-modules/module2/defects.docx
    March 01, 2017 - Senior leaders, facility team leads, team members How should you use this tool? … Senior leaders and teams should complete this tool together 1. What happened?
  6. Engageexecnotes (doc file)

    www.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/cusptoolkit/modules/engage/engageexecnotes.docx
    June 02, 2025 - Senior leaders should be familiar and comfortable with the goals of the project. … The outcome was a series of physician-led quarterly gatherings attended by hospital leaders, quality … Effective senior executive leaders help people successfully adapt to change by reinforcing attitudes, … Senior leaders should be able to work with team members to: · Create project goals and timelines and … Slide 17 ASK: · What are some effective ways for leaders to work with staff to facilitate change?
  7. www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/system/systemredesignsafetynet/systemredesign.pdf
    June 01, 2015 - In addition, system leaders realize that health care reform will change the market, forcing them to … Despite the challenges and changes, this system’s leaders are generally optimistic about the future … Leaders decided the CMO could work with health plans to increase its role, taking on more financial … Equally important, medical center leaders—and medical school leaders—see these changes as necessary … Leaders in field study sites were seeking appropriate institutions to benchmark.
  8. www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/qitoolkit/combined/a3_combo_selfassessment.docx
    June 27, 2014 - Once the individual reviews of the checklist are finished, schedule a meeting of the hospital’s key leaders … the executive leadership team and the clinical department chairs. |_| |_| |_| Overall, senior leaders … rewards (financial or nonfinancial) for high levels of patient safety. |_| |_| |_| · Our medical leaders … all levels (from top to bottom and vice versa) |_| |_| |_| Overall, our hospital holds senior leaders … actively when we identify issues related to the Quality Indicators. |_| |_| |_| · Our hospital leaders
  9. www.ahrq.gov/prevention/chronic-care/decision/research-centers/rce_profile_morrato.html
    November 01, 2013 - Training the Next Generation of Leaders in Clinical Preventive Services Profiles from the AHRQ … Next, they interviewed leaders on campus and at affiliated health systems to identify their D&I education
  10. Team Roster (doc file)

    www.ahrq.gov/sites/default/files/wysiwyg/hai/tools/clabsi-cauti-icu/team-roster.docx
    April 01, 2022 - Comprehensive Unit-based Safety Program (CUSP) Team Roster Objective: To assemble a team of influential leaders … . · Allocate and advocate for needed project resources. · Educate staff, physicians, and other unit leaders
  11. Facilitator-Notes (doc file)

    www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/quality-resources/tools/cauti-ltc/modules/implementation/long-term-modules/module6/facilitator-notes.docx
    March 01, 2017 - Continued senior leader engagement will also improve as leaders see the return on investment and routinely … Planning early also allows your facility to identify key leaders and to engage senior leaders and administration … Team leaders may need to be coached on how to build a measurement system to collect process, outcome, … Encourage team leaders to discuss actual resident stories to drive home important lessons. … SLIDE 22 SAY: In order to manage skepticism, leaders and champions could present ongoing evidence
  12. Facilitator-Notes (doc file)

    www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/quality-resources/tools/cauti-ltc/modules/implementation/long-term-modules/module3/facilitator-notes.docx
    March 01, 2017 - When confident and empowered staff use their shared information to improve care, leaders should provide … Leaders should also provide access to resources for an empowered staff. … Many staff report that meetings with leadership are intimidating or that leaders do not welcome their … Team leaders must both change the systems that undermine the team’s vision and also remove obstacles … It's essential that team leaders remove as many barriers as possible.
  13. www.ahrq.gov/news/blog/ahrqviews/world-patient-safety-day.html
    September 01, 2023 - AHRQ Views: Blog posts from AHRQ leaders For World Patient Safety Day 2023, AHRQ Recognizes the Imperative … the insights and suggestions of patients, family members, clinicians, hospital staff, and hospital leaders … Together: A National Action Plan to Advance Patient Safety provides clear direction that healthcare leaders
  14. www.ahrq.gov/news/newsroom/case-studies/201906.html
    November 01, 2019 - “We kept leaders and staff in the loop with a variety of communications methods: our OB performance improvement … Hospital leaders assembled monthly team meetings with PowerPoint presentations, held management meetings … Nunemacher noted that system leaders use HSOPS to give feedback to staff on their areas of strength and
  15. www.ahrq.gov/sites/default/files/wysiwyg/ncepcr/resources/primer-for-pbrn-business-opportunities.pdf
    September 01, 2015 - Assisting ACO leaders in understanding how data are generated (e.g., workflows, coding issues) would … ACO leaders may find it useful to explore the potential for reciprocal learning. … OKPRN leaders encouraged PBRN leaders to think about the balance between academic research and contract … To manage the relationship, MGPC PBRN leaders met with operational leaders once per week to discuss … Leaders identified a cultural difference between ACO leaders and PBRN leaders around the need for “perfect
  16. www.ahrq.gov/funding/grantee-profiles/grtprofile-kho.html
    April 01, 2023 - Kho also designed a training program to develop the next generation of health system transformation leaders … The program trains future leaders to transform care delivery and advance patient-centered research, while … Continuing his focus on educating primary care practices and future leaders, Dr.
  17. www.ahrq.gov/diagnostic-safety/resources/issue-briefs/leadership-6.html
    June 01, 2021 - Diagnosis: A Call to Action Diagnostic Safety as a Challenge for Healthcare Leadership Why Are Leaders … How Can Leaders Drive Improvements in Diagnostic Safety? … What Can Leaders Achieve by Prioritizing Diagnostic Safety? … Health system leaders’ role in addressing racism: time to prioritize eliminating health care disparities
  18. www.ahrq.gov/sites/default/files/wysiwyg/hai/tools/clabsi-cauti-icu/celebrating-success.pdf
    April 01, 2022 - “Making It Work” tip sheet provides additional information to help intensive care unit (ICU) team leaders … Effective leaders and managers should always acknowledge unit teams that achieve safety goals or make … • Share your team’s story success with other identified units, senior leaders, quality committees, … • Consider asking senior leaders to share successes broadly within hospital and on various social
  19. www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/pressure_ulcer_prevention/pu_training-impguide.docx
    October 01, 2017 - Guide This Pressure Injury[footnoteRef:1] Prevention Program Implementation Guide is for hospital leaders … Identify the Implementation Team Leaders. … Do Team Leaders/key staff participate in regular conference calls with QISs/instructors? … Solution: Discuss pressure injury prevention with leaders at regular meetings. … Executive leaders visit the units and discuss results with staff.
  20. www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/candor/module3/module3-assessment-change-readiness-gap-analysis.pptx
    August 25, 2015 - Share stories and use the Building the Business Case for CANDOR Worksheet to help leaders and staff clearly … Leaders can use personal stories to help staff understand the background and reason for change. … Leaders must change the systems or structures that support the change vision, and then provide employee … See Module 2 for more information on how senior leaders and risk management can engage and obtain staff … Leaders should, as early as possible, identify visible, clear successes that can be connected to the

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