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www.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/cusptoolkit/modules/engage/engageexec.pptx
January 01, 2006 - Senior leaders
Staff
Team leaders
How does this make the world a better place? … communication
Establishes clear goals for unit safety
Outlines clear project goals and expectations for leaders … the definition is clear
potential solutions are reasonably clear
solutions require minimal learning
Leaders … Change
10
Adaptive Work
Addresses problems that require a change in:
attitudes
beliefs
behaviors
Leaders … Partnership or a tracking log
17
Exercise
Questions to consider:
What are some effective ways for leaders
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www.ahrq.gov/hai/quality/tools/cauti-ltc/modules/resources/tools/implement/team-roster.html
March 01, 2017 - Develop your team and document influential and respected leaders, clinicians, frontline staff, and residents … Create a Team
Objective:
To assemble a core team of influential leaders and staff members necessary
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www.ahrq.gov/sites/default/files/2024-05/sarcevic-report.pdf
January 01, 2024 - Methods: The project analyzed 187 pediatric trauma resuscitations, in which team leaders used
the digital … Upon arriving to the trauma bay, the
leaders can choose between a paper or digital checklist format. … Participants
A total of 32 trauma team leaders participated in this project as checklist users. … The leaders used the checklist an average of 12
times each (SD: 18; median: 5). … We observed two trends in
leaders’ margin notes.
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www.ahrq.gov/sites/default/files/2024-01/oleary-report.pdf
January 01, 2024 - Site leaders at each hospital selected
one unit for initial implementation of interventions (Phase I … Site C was able to overcome physician resistance over time, because site leaders were
committed and … Site D had early success because of engaged site and senior
leaders but later was unable to overcome … Site leaders’ engagement in
RESET and relationship with one
another
4. … The site physician and nurse
leaders were committed and had
a strong working relationship.
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/pressure_ulcer_prevention/module2/module2_managingchange.docx
June 02, 2025 - Alert the Implementation Team Leaders(s) or designee(s) to be ready to present and discuss findings from … Slide 6
SAY: The Team Leaders met before this training to decide how the Team will operate. … Instructor’s Note: Communicate the decisions the Team Leaders made. … The Team Leaders decided that the Team will meet at least weekly in the beginning, every (day of the … The Team Leaders decided that the Team will (do most of the work in small groups and update everyone
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www.ahrq.gov/sites/default/files/2024-02/cohen2-report.pdf
January 01, 2024 - Among the five participating pharmacies, 13 of 18 leaders and staff (n=4 leaders, n=9
staff) completed … Both
leaders and staff scored themselves highest in domains related drug information (staff 92%, leaders … 72%), the
culture (staff 86%, leaders 71%), the physical environment (staff 81%, leaders 76%), and … Overall, staff scored items in this domain higher than leaders,
mainly because leaders had four additional … The
lowest scoring item for both leaders (56%) and staff (68%) asked whether leaders or their designees
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www.ahrq.gov/patient-safety/reports/liability/brock.html
August 01, 2017 - Yet, many organizations struggle to align attitudes and behaviors, in part because leaders often overestimate … sustain, and based on low quality study designs with little generalizability. 5 Furthermore, health care leaders … Our organization’s leaders and stakeholders hold a shared vision of what organizational change needs … Our organization’s leaders and stakeholders hold a shared vision of how organizational change needs to … across organizations or narrowly within organizational units or to specific populations such as key leaders
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www.ahrq.gov/patient-safety/settings/hospital/candor/modules/notes8.html
August 01, 2022 - During this stage, leaders assure transparency in data surrounding the change effort to support continuous … It must include engagement of key stakeholders, such as senior leaders, risk managers, staff, patients … Leaders can empower frontline staff through:
Open communication and information sharing. … Leaders can also reinforce positive staff experiences from new processes to help overcome resistance … Module 2 includes additional information on obtaining organizational buy-in and support from leaders
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www.ahrq.gov/diagnostic-safety/resources/issue-briefs/dxsafety-sustainability-centers-of-excellence3.html
April 01, 2025 - goals, systems, processes, resources, and tasks and to align motivations, CEs must communicate with leaders … Guiding Questions for Alignment Are relevant healthcare executives and other leaders aware of the existence … Which healthcare organization, research enterprise, or education enterprise leaders does the CE need … Medical school dean, department chairs, accountable care organization leaders.
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www.ahrq.gov/research/findings/final-reports/ptflow/section2.html
July 01, 2018 - Institute for Healthcare Improvement recommends that quality improvement teams include three types of leaders … Senior hospital leaders are those with sufficient authority within the organization who will be able … Teams are likely to require multiple technical leaders, for example, a technical leader for processes
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www.ahrq.gov/sites/default/files/wysiwyg/teamstepps-program/curriculum/teamstepps-module-2-slides.pptx
June 02, 2025 - Identify different types of team leaders. … Situational: Any team member with the skills to manage the situation at hand
23
Effective Team Leaders … Model effective teamwork.
24
Defining the Plan
Team Leadership
When developing a plan, team leaders … 33
33
Facilitating Conflict Resolution
Team Leadership
Effective leaders:
Facilitate conflict … conflict resolution techniques.
34
Promoting and Modeling
Teamwork
Team Leadership
Effective leaders
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/advances-in-patient-safety/vol4/Graham.pdf
April 01, 2004 - This is a long-term proposition, and one
that must be driven foremost by our leaders. … This is a long-
term proposition, and one that is driven foremost by our leaders. … Patient safety leaders actively recruited volunteers for the pilot program. … , including a calendar that identified which leaders
would attend each visit. … Executive leaders also were given an opportunity
to rehearse.
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/advances-in-patient-safety-2/vol2/Advances-Goeschel_24.pdf
January 01, 2008 - Understand the differences between leadership and
authority: cultivate leaders.
2. … , team leaders, and staff through four phases of
work. … We also encouraged local teams to provide monthly project updates to their senior
leaders. … Adaptive leaders do not provide
answers. … Often, projects
fall apart because leaders assume tension means the project is not working.
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www.ahrq.gov/sites/default/files/wysiwyg/teamstepps-program/curriculum/teamstepps-3-readiness-form.pdf
August 01, 2005 - have a colleague review your responses or
to answer the questions with a larger group (e.g., senior leaders … It is essential that the leaders of your institution actively support and champion
TeamSTEPPS. … Leaders needs to understand the requirements of the program (e.g., trainer
preparation and training, … These can be leaders, but they can also be staff. … • Seek behavioral commitments from leaders.
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/cusptoolkit/modules/assemble/assembleteam.pptx
January 01, 2006 - Develops a strong sense of collective trust, team identity, and confidence
Has diverse local “opinion leaders … Senior leaders
Staff
Team leaders
12
Using the 4 E’s
13
The CUSP Project … physician, or other staff member
14
14
Engage Physicians on the CUSP Team
15
Identify physician leaders … for communications
Listen to physician concerns
Develop plans to address concerns
Reward physician leaders … Role
Supports CUSP activities
Ensures safety assessment results are shared with staff
Assigns project leaders
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/cusptoolkit/toolkit/boardchecklist.doc
June 02, 2025 - Ensure senior leaders meet with the CUSP team at least monthly.
12. … Senior leaders.
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www.ahrq.gov/data/nhqdr.html
July 01, 2024 - State leaders can use this tool to measure their state's healthcare quality performance. … The tool will help state leaders: Determine their state's performance on more than 400 healthcare quality … State elected leaders—governors and legislators. … Nongovernmental state and local healthcare leaders (professional societies, provider associations, hospital
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www.ahrq.gov/patient-safety/settings/labor-delivery/perinatal-care/modules/teamwork/assemble-fac-guide.html
July 01, 2023 - Reward physician leaders.
Create a vehicle for communication. … The opinion leaders are usually the go-to people for others in the L&D unit. … Assigns leaders to interventions.
Assists with developing executive partnership. … First, team leaders must get the right people to the table. … Team leaders should recruit a nurse manager, a physician champion, and a senior executive.
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www.ahrq.gov/sdm/education-training/index.html
October 01, 2024 - AHRQ's Making Informed Consent an Informed Choice: Training Modules for Health Care Leaders and Professionals … training modules— AHRQ's Making Informed Consent an Informed Choice: Training Modules for Health Care Leaders
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www.ahrq.gov/news/blog/ahrqviews/world-patient-safety-day-2024.html
September 01, 2024 - AHRQ Views: Blog posts from AHRQ leaders
On World Patient Safety Day, AHRQ Highlights the Urgent … look forward to joining Department of Health and Human Services (HHS) officials and other healthcare leaders