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  1. talkingquality.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/fallprevention-training/module2/module2_tools.docx
    November 16, 2011 - Fall Prevention Toolkit Fall Prevention Toolkit Module 2 Tools Tool 2A: Interdisciplinary Team Tool 2B: Quality Improvement Process Tool 2C: Current Process Analysis Tool 2D: Assessing Current Fall Prevention Policies and Practices Tool 2E: Fall Knowledge Test Tool 2F: Action Plan Tool 2G: Managing Change Checklist …
  2. talkingquality.ahrq.gov/health-literacy/professional-training/informed-choice/audio-script-leaders.html
    September 01, 2020 - Funding Making Informed Consent an Informed Choice: Training for Health Care Leaders … This course is for quality improvement and patient safety leaders, risk management leaders, and unit … leaders including physicians, anesthesiologists, nurses, and other clinicians. … Designate specific hospital leaders to be responsible for conducting the review. … to read, the leaders worked with clinicians, health literacy experts, and new readers to make their
  3. talkingquality.ahrq.gov/cahps/quality-improvement/research/index.html
    March 01, 2024 - to learn from a stratified national sample of 105 practices engaged in PCMH transformation about how leaders … Key Findings: Practice leaders used CAHPS survey results to discuss best practices, share data with … Leaders highlighted a survey’s ability to track performance against other practices as an important tool … The use of brainstorming and reflection tactics by improvement leaders may increase the implementation … Key Findings: Hospital quality leaders and staff believed that the Child HCAHPS Survey results accurately
  4. talkingquality.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/podcasts/Human_Resources_Transcript_2011_02_01.pdf
    January 01, 2011 - HR needs leaders to initiate courageous conversations with executives when there are accountability … HR frequently can institute a system of “360 surveys” that provide executives and leaders at all levels … HR needs to educate leaders and all managers on the whole concept of zero tolerance and http:/ … In my view, leaders and staff need to move from a transactional focus to a strategic focus. … HR policies and practices to support quality improvement and providing partnership and support to leaders
  5. talkingquality.ahrq.gov/sites/default/files/publications/files/pocketguide.pdf
    January 01, 2020 - ............................12 • “I PASS THE BATON” ................13 Leadership • Effective Team Leaders … Leadership 15 Leadership Effective Team Leaders The following are responsibilities of effective … team leaders: • Organize the team • Identify and articulate clear goals (i.e., the plan) • Assign
  6. talkingquality.ahrq.gov/patient-safety/settings/hospital/fall-prevention/workshop/module-2/guide.html
    September 01, 2017 - Slide 6 Say: Your Team Leaders met before this training to decide how the Team will operate … Instructor’s Note: Communicate the decisions the Team Leaders made.
  7. talkingquality.ahrq.gov/sites/default/files/wysiwyg/teamstepps-program/tools/ts-learning-benchmarks.pdf
    May 31, 2023 - Leaders not make mistakes. e. Everyone agrees with the plan. … Otherwise, leaders may go adrift. e. Otherwise, patients will be confused. B-7.
  8. talkingquality.ahrq.gov/nursing-home/materials/leadership/index.html
    June 01, 2022 - Staffing During the COVID-19 Pandemic: A Guide for Nursing Home Leaders This resource guide was written … by and for directors of nursing, administrators, and other nursing home leaders.
  9. talkingquality.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/nursing-home/workplace-safety-resources.pdf
    May 01, 2023 - articles, staff education tools, and other documents facilities can use to educate their staff and leaders … successful workplace violence prevention program and includes links to helpful resources for nurse leaders … PatientSafetyLeadershipWalkRounds.aspx (both items require free account setup and login) Senior leaders … Healthcare leaders can also download a free self-assessment tool to help decide where to start http … This guide, which builds on the IHI Framework for Improving Joy in Work, includes actionable ideas leaders
  10. talkingquality.ahrq.gov/news/blog/ahrqviews/reduce-carbon-pollution-primer.html
    October 01, 2022 - AHRQ Views Newsletter Events AHRQ Views: Blog posts from AHRQ leaders … emissions, AHRQ partnered with the Institute for Healthcare Improvement to convene academic and industry leaders
  11. talkingquality.ahrq.gov/cpi/about/nac/naa-snac-recommendations.html
    February 01, 2024 - HHS will convene human factors engineers, safety science experts, bedside clinicians, and technology leaders … Working with a cross-section of the nation’s healthcare systems willing to serve as change leaders who … establish a set of safe practice competencies that can be used in the education of healthcare safety leaders
  12. talkingquality.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/fallprevention-training/module1/module1_slides_fallprev.pptx
    June 16, 2017 - Leader Designated fall prevention Implementation Committee/ Interdisciplinary Team ‹#› 22 Engage Leaders … Cost avoidance estimation Patient throughput Turnover reduction Leaders: Alignment of improvement efforts … Mathews SC, Weeks K, et al., 2012 Waters HR, Korn R Jr, Colantuoni E, et al., 2011 ‹#› 23 Engage Leaders … and activities     Other     Funds     Tool 1E ‹#› 33 Resource Needs Assessment Results Team Leaders … Engaging Leaders Webinar. 2010. Waters HR, Korn R Jr, Colantuoni E, et al.
  13. talkingquality.ahrq.gov/sites/default/files/wysiwyg/teamstepps/instructor/onlinecourse/tsonlinemodule7.pptx
    November 02, 2018 - Kevin Krane, from Tulane University, highlighted several strategies to help leaders effectively communicate … Support: Giving task assistance Sharing feedback Speaking up Moderated by communication Modeled by team leaders … It is moderated by communication and modeled by team leaders. … Summary In this module you learned that team strategies and tools: Are available to both team members and leaders … master trainer course, and learned that team strategies and tools are available to both team members and leaders
  14. talkingquality.ahrq.gov/hai/quality/tools/cauti-ltc/modules/implementation/long-term-modules/module3/mod3-facguide.html
    March 01, 2017 - Leaders should also provide access to resources for an empowered staff. … Many staff report that meetings with leadership are intimidating or that leaders do not welcome their … Slide 20: Positive Reinforcement 3 Say: As staff demonstrate their empowerment, leaders should … Team leaders must both change the systems that undermine the team's vision and also remove obstacles … It's essential that team leaders remove as many barriers as possible.
  15. talkingquality.ahrq.gov/hai/quality/tools/cauti-ltc/modules/implementation/long-term-modules/module6/mod6-facguide.html
    March 01, 2017 - Continued senior leader engagement will also improve as leaders see the return on investment and routinely … Planning early also allows your facility to identify key leaders and to engage senior leaders and administration … Team leaders may need to be coached on how to build a measurement system to collect process, outcome, … Encourage team leaders to discuss actual resident stories to drive home important lessons. … Consider measuring how frequently senior leaders and administrators review data in order to check how
  16. talkingquality.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/medical-office/hospital-efficiency-resources.pdf
    May 01, 2023 - designated “Highest Value Hospitals” that offer strategies that may help hospital and health system leaders … During site visits conducted in 2010, hospital leaders and staff were asked about the activities they … The paper guides leaders and quality improvement teams through an in-depth examination of a systems … provides a systematic method for hospital frontline clinical staff, members of the financial team, and leaders … Culture of Safety: A Blueprint for Success was developed to provide chief executive officers and other leaders
  17. talkingquality.ahrq.gov/chsp/about-chsp/centers/index.html
    July 01, 2019 - Survey of Healthcare Organizations and Systems, which included responses from more than 3,300 healthcare leaders … The survey asks leaders about the external environment, organizational characteristics, operational factors … The Coordinating Center is convening a technical expert panel consisting primarily of health system leaders
  18. talkingquality.ahrq.gov/news/blog/ahrqviews/patient-workforce-safety.html
    March 01, 2023 - AHRQ Views Newsletter Events AHRQ Views: Blog posts from AHRQ leaders … in the American healthcare system, Health and Human Services (HHS) Secretary Xavier Becerra convened leaders … AHRQ looks forward to working with HHS, Federal partners, healthcare leaders, patient and family advocates
  19. talkingquality.ahrq.gov/teamstepps/instructor/essentials/pocketguide.html
    January 01, 2020 -      Call-Out      Check-Back      Handoff      "I PASS THE BATON" Leadership      Effective Team Leaders … Return to Contents Leadership [ D ] Select for Text Description   Effective Team Leaders … The following are responsibilities of effective team leaders: Organize the team.
  20. talkingquality.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/hospital/hospital-v2-resourcelist.pdf
    April 01, 2023 - Tools/PatientSafetyLeadershipWalkRounds.aspx (both items require free account setup and login) Senior leaders … They also provide practical tools for trustees and the health system leaders who support them to govern … to bridge gaps in knowledge and resources by providing chief executive officers and other healthcare leaders … The toolkit includes a concise synopsis of activities that help leaders and medical staff members activate … A panel of nurse leaders explored this issue at a roundtable, “Using Acuity: Optimizing Patient Care

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