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psnet.ahrq.gov/node/33826/psn-pdf
February 01, 2017 - Her latest research focuses on cross-boundary teaming in and between organizations and on the ways
leaders … Today's leaders need to stop and challenge themselves when things go wrong. … RW: Stick with leaders for a second. … Or do
you need a whole new cadre of leaders? … Leaders need to do as much listening as talking. They need to listen for new ideas.
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psnet.ahrq.gov/issue/enhancing-patient-safety-and-reducing-errors-health-care
July 10, 2019 - May 24, 2017
ACGME Summary Report: The Pursuing Excellence Pathway Leaders Patient Safety … May 8, 2013
Keeping the Commitment: A Progress Report on Four Early Leaders in Patient
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psnet.ahrq.gov/node/44750/psn-pdf
January 06, 2016 - Executive leaders in health care organizations were given the
simulated task of addressing patient safety … A PSNet perspective explored how leaders can promote cultural changes to improve patient
safety.
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psnet.ahrq.gov/node/865413/psn-pdf
March 27, 2024 - Leaders must create a plan for each
department on what will work and what will not work. … All the department leaders should have plans in place for how to
communicate with other departments … Sharing the learnings at the daily leadership huddle
would immediately provide the opportunity for leaders … Leaders in the organization need to ask,
“What did we do well? What did we not do so well? … Leaders and staff have to really
understand the enterprise-risk nature of cyber risk.
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psnet.ahrq.gov/issue/strategic-approach-managing-conflict-hospitals-responding-joint-commission-leadership
December 01, 2007 - This set of articles offers a strategic framework for leaders to address conflict as a key component … part 2, the authors focus on designing a process for managing conflict and developing competencies for leaders
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psnet.ahrq.gov/node/46902/psn-pdf
August 20, 2018 - Researchers conducted interviews with 165 frontline staff and senior leaders working at three
academic … They found that leaders viewed formal systems for raising concerns
favorably, but other respondents
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psnet.ahrq.gov/node/40166/psn-pdf
April 03, 2017 - This set of articles offers a strategic framework for
leaders to address conflict as a key component … 2, the authors focus on designing a process for managing conflict and developing competencies for
leaders
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psnet.ahrq.gov/perspective/conversation-withdavid-marx-jd
October 01, 2007 - The survey results were a wake-up call for the organization's leaders. … First, a small group of 10 key clinical and operational leaders attended a day-long session with David … The leaders who attended enthusiastically embraced the just culture concept, finding that it provides … Leaders must ask hard questions like, "How prevalent is this behavior? Why are people doing this? … Leaders must establish processes to know when someone is engaging in reckless behavior and be willing
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psnet.ahrq.gov/issue/infection-preventionist-checklist-improve-culture-and-reduce-central-line-associated
January 15, 2014 - This piece describes a checklist to support involving infection control professionals as leaders in this
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psnet.ahrq.gov/issue/exploratory-study-knowledge-brokering-hospital-settings-facilitating-knowledge-sharing-and
July 02, 2008 - This study explores the different ways that risk managers, risk officers, clinical leaders, and professional … contribute to knowledge sharing due to their ability to bridge practice-level staff and organizational leaders
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psnet.ahrq.gov/web-mm/speaking-patient-safety-what-they-dont-tell-you-training-about-feedback-and-burnout
January 22, 2020 - Describe the role of leaders in establishing and maintaining a culture of safety. … Therefore, offering feedback appears to be an untapped opportunity for leaders to enhance psychological … We have worked with brilliant leaders who proclaim maxims such as "speak up if you have a concern, and … Organizational leaders must believe that the safest and most reliable work settings are characterized … Senior leaders should know how to round in work settings and see that managers gain insights from their
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psnet.ahrq.gov/web-mm/nurse-staffing-ratios-crucible-money-policy-research-and-patient-care
June 01, 2003 - Developing these hospital staffing plans requires a complex dance involving nurse leaders, staff nurses … Accordingly, nurse leaders and their designees must develop strategies to deal with these absences to … It is the responsibility of the board of trustees and senior leaders to empower the Chief Nurse to design … Nurse unit leaders must anticipate changing staffing needs and assess at least 4-8 hours prior to the … As budgets tighten, it is vital that nurse leaders maintain RN ratios when census is high and decrease
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psnet.ahrq.gov/issue/patient-safety-and-quality-evidence-based-handbook-nurses
May 29, 2024 - 30, 2016
Becoming a High Reliability Organization: Operational Advice for Hospital Leaders … Reinforcing the Value and Roles of Nurses in Diagnostic Safety: Pragmatic Recommendations for Nurse Leaders
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psnet.ahrq.gov/issue/improving-education-key-better-diagnostic-outcomes
October 05, 2022 - Reinforcing the Value and Roles of Nurses in Diagnostic Safety: Pragmatic Recommendations for Nurse Leaders … Reinforcing the Value and Roles of Nurses in Diagnostic Safety: Pragmatic Recommendations for Nurse Leaders
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psnet.ahrq.gov/perspective/organizational-change-face-highly-public-errors-ii-duke-experience
July 20, 2010 - As with the Dana-Farber experience , the death made headlines around the world and devastated the leaders … As Duke physicians, nurses, and hospital leaders tried to find meaningful lessons in the aftermath of … Leaders in patient safety often point to several other industries that, like health care, are highly … patients in our safety efforts by conducting safety walk rounds.( 4 ) During these rounds, physician leaders
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psnet.ahrq.gov/issue/medical-error-disclosure-training-evidence-values-based-ethical-environments
October 15, 2016 - Health care leaders, in their view, should adopt "disclose and apologize" policies, and train employees … 14, 2008
Hospital ethical climate and teamwork in acute care: the moderating role of leaders
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psnet.ahrq.gov/node/866622/psn-pdf
August 28, 2024 - and any challenges that might be contributing to undesirable outcomes and
experiences for teams and leaders … Leaders open this with a request for
help solving a safety concern—the why—and then actively listen … Leaders sometimes tend to filter and say, “But that's not how we do it” or “I thought we said this is … Sometimes, is it hard for leaders who have put a process
or system in place to hear “it doesn't work … As we gain more collective experience, leaders are
getting more comfortable and eager to use this method
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psnet.ahrq.gov/issue/qualitative-study-about-experiences-colleagues-health-professionals-involved-adverse-event
September 19, 2016 - This qualitative study examined perceptions of nurse and physician quality management leaders about what … Collective insights from patient safety leaders in Maryland.
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psnet.ahrq.gov/node/850673/psn-pdf
June 14, 2023 - I gathered a
group of patients, families, clinicians, leaders, and researchers together, 40 to 45 people … I think you also have to prepare staff, leaders, and clinicians on how to partner
with patients and … It’s a new way of
working, and sometimes staff, clinicians, and hospital leaders don’t understand how … Leaders in
healthcare organizations were making changes every other day, or every day, or even hourly … One more example—during the first week of the pandemic in Canada, senior leaders at Kingston General
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psnet.ahrq.gov/node/837208/psn-pdf
May 25, 2022 - Interventions to
promote speaking up behaviors should focus on engaging leaders across the institution