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healthcare411.ahrq.gov/teamstepps/instructor/fundamentals/module4/exleadership.html
March 01, 2014 - Of the leaders you have known, answer the following :
A. … What were the characteristics, attitudes, etc. that made these leaders effective and successful?
… What one characteristic is most important to the success of effective leaders?
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healthcare411.ahrq.gov/teamstepps/readiness/abouttips.html
April 01, 2016 - Conduct a briefing for senior leaders and key stakeholders about the TeamSTEPPS program, including its … In some cases you may be able to work with leaders to identify whether any of the other change efforts … These can be leaders, but they can also be staff. … Seek behavioral commitments from leaders. … Sometimes leaders don't sponsor efforts effectively because they don't know what they need to do.
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healthcare411.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/candor/module8/module8-organizational-learning-sustainability.pptx
August 20, 2015 - Engage senior leaders and risk managers.
Ensure buy-in from frontline staff. … It must include engagement of key stakeholders, such as senior leaders, risk managers, staff, patients … Leaders can empower frontline staff through:
Open communication and information sharing. … Leaders can also reinforce positive staff experiences from new processes to help overcome resistance … Module 2 includes additional information on obtaining organizational buy-in and support from leaders
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healthcare411.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/fallprevention-training/module1/module1_fall-prevention.docx
March 01, 2013 - Instructor’s Note: Suggest that Team Leaders and potentially the whole team watch the Sustainment Webinar … If leaders don’t support what you’re doing—and if leadership doesn’t feel the value of safety and hold … One of the best ways to engage leaders is to tell patient stories of harm and to discuss what drives … Leaders ask, “Why should I worry about this? What’s in it for me?”
Talk to them in their language. … She also checked in frequently with the day-to-day project leaders.
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healthcare411.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/fallprevention-training/module4/module4_fall-prevention.docx
September 20, 2017 - Slide 24
SAY: To help sustain the Fall Prevention Program, ensure senior leaders and middle managers … Leaders and managers can help remove barriers across departments and authorize resources for the prevention … During the early implementation of this intervention, unit leaders found that PCT bedside handoffs were … To address this issue, leaders had conversations with and coached staff about why this intervention was … Leaders continue to talk with staff about the benefits of this practice: If they complete the handoffs
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healthcare411.ahrq.gov/healthsystemsresearch/hspc-research-study/introduction.html
June 01, 2020 - A 2018 conference, sponsored by the National Academy of Medicine, brought HSR leaders and other stakeholders … specified in AHRQ’s statement of work for the study:
Technical expert panels (TEPs) constituted of leaders … Key informant interviews with leaders from multiple stakeholder groups in HSR and PCR: The interviews … experts from five stakeholder groups: researchers focusing on HSR and PCR, health care delivery system leaders … payers/purchasers, insurers), state-level health care policy and decisionmakers, and federal HSR and PCR leaders
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healthcare411.ahrq.gov/hai/quality/tools/cauti-ltc/modules/implementation/long-term-modules/module1/mod1-facguide.html
March 01, 2017 - The materials are aimed at both senior leaders and frontline caregivers in the LTC setting. … List five practices of effective leaders.
Describe the responsibilities of senior leaders. … Engage senior leaders and project champions. … Tools such as the Staff Safety Assessment can be particularly effective in engaging senior leaders by … First, facility leaders can have procedures in place for employees to follow.
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healthcare411.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/pressure_ulcer_prevention/module1/module1_pu-whychange.docx
July 12, 2017 - The Team Leaders completed these readiness assessment tools in concert with hospital leadership. … Instructor’s Note: Suggest the Team Leaders and potentially the whole Team watch the Sustainment Webinar … One of the best ways to engage leaders is to tell patient stories of harm and to discuss what drives … Leaders ask, “Why should I worry about this? What’s in it for me?”
Talk to them in their language. … Three months later, the Executive Team and division leaders were scheduled to round on the units to check
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healthcare411.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/podcasts/Creating_an_Improvement_Culture_2011_10_01_Transcript.pdf
January 01, 2011 - Every Thursday at one o’ clock, all the key leaders in the organization, the CEO, the COO, the Chief … Our senior leaders wrote, I think,
4,000 thank you notes last year to frontline staff. … We take all our leaders offsite every quarter for two
days and this has been incredibly important at … We rank all of our leaders with what we
call management relative performance rankings, where we rank … All of our leaders are on this; all of their goals are
weighted.
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healthcare411.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/qitoolkit/combined/a3_combo_selfassessment.docx
June 27, 2014 - Once the individual reviews of the checklist are finished, schedule a meeting of the hospital’s key leaders … the executive leadership team and the clinical department chairs.
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Overall, senior leaders … rewards (financial or nonfinancial) for high levels of patient safety.
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· Our medical leaders … all levels (from top to bottom and vice versa)
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Overall, our hospital holds senior leaders … actively when we identify issues related to the Quality Indicators.
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· Our hospital leaders
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healthcare411.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/pressure_ulcer_prevention/module1/module1_pu-whychange_slides.pptx
June 16, 2017 - Designated pressure injury prevention Implementation Committee/Interdisciplinary Team
23
Engage Leaders … Cost avoidance estimation
Patient throughput
Turnover reduction
Leaders: Aligning improvement efforts … MSN
RN, MSN, OCN
PhD
An APPLE a day keeps skin breakdown away
SHAREPOINT SITE
25
25
Engage Leaders … needs
Information technology
support
Products/tools
Tool 1E
37
Resource Needs Assessment
Team Leaders … Engaging Leaders Webinar. 2010.
Sullivan N. Chapter 21. Preventing in-facility pressure ulcers.
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healthcare411.ahrq.gov/hai/cusp/modules/nursing/nursing-notes.html
December 01, 2012 - Notes
The Role of the Nurse Manager module of the CUSP Toolkit addresses the role of nursing leaders … module of the Comprehensive Unit-based Safety Program (or CUSP) Toolkit addresses the role of nursing leaders … managers maintain two roles within the unit: They deliver clinical care and serve as administrative leaders … As leaders, nurse managers:
Embody the vision, mission, and values of the unit and share these with … Serving as leaders and managers to their unit staff.
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healthcare411.ahrq.gov/patient-safety/settings/hospital/fall-prevention/workshop/module-1/guide.html
September 01, 2017 - If leaders don’t support what you’re doing—and if leadership doesn’t feel the value of safety and hold … One of the best ways to engage leaders is to tell patient stories of harm and to discuss what drives … Leaders ask, “Why should I worry about this? What’s in it for me?” … She also checked in frequently with the day-to-day project leaders. … At the end of the Implementation Phase, the Fall Prevention Team presented to the senior hospital leaders
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healthcare411.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/qitoolkit/combined/a3_combo_selfassessment.pdf
May 12, 2016 - Overall, senior leaders within our hospital are passionate about
service, quality, and safety and have … • Our medical leaders (such as department chairs or medical
directors) accept responsibility … Overall, our hospital holds senior leaders accountable for service,
quality, and safety (e.g., CEO, … • Our hospital leaders emphasize the need for high performance on
the Quality Indicators. … • Our medical leaders (such as department chairs or medical
directors) accept responsibility
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healthcare411.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/nursing-home/nursing-home-workplace-safety-resources.pdf
January 01, 2023 - learned to improve the well-being of the healthcare
workforce, including actions that individuals, leaders … Civility Tool-Kit: Resources To Empower Healthcare Leaders To Identify, Intervene, and
Prevent Workplace … The American College of Healthcare Executives and the IHI/Lucian Leape Institute
collaborated with leaders … It provides chief
executive officers and other healthcare leaders with a useful tool for assessing and … Healthcare leaders can also download a free self-assessment tool to help
decide where to start and the
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healthcare411.ahrq.gov/teamstepps/instructor/essentials/implguide.html
November 01, 2018 - Leaders and staff begin to cultivate ideas and collectively gain a shared focus of the opportunities … Leaders may consult with TeamSTEPPS Master Trainers to discuss a team-driven culture of safety. … The site assessment provides an opportunity for leaders to gain a first-hand understanding of a teamwork … Leaders, champions, and coaches continue to monitor and coach teamwork behavior among staff members. … Leaders, champions, and coaches provide ongoing feedback.
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healthcare411.ahrq.gov/patient-safety/settings/hospital/fall-prevention/workshop/module-4/guide.html
October 01, 2017 - Slide 24
Say: To help sustain the Fall Prevention Program, ensure senior leaders and middle … Leaders and managers can help remove barriers across departments and authorize resources for the prevention … During the early implementation of this intervention, unit leaders found that PCT bedside handoffs were … To address this issue, leaders had conversations with and coached staff about why this intervention was … Leaders continue to talk with staff about the benefits of this practice: If they complete the handoffs
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healthcare411.ahrq.gov/sites/default/files/wysiwyg/professionals/clinicians-providers/iadapt/dutta.pdf
December 19, 2014 - Project Aims
The project aims were to:
1) Develop and test the CCA for training local leaders of … local context.
2) Develop and test a health disparities hub that can be
accessed by community leaders
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healthcare411.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/nyp-webinar-servati-phase-two-plan.pdf
December 01, 2018 - York-Presbyterian
New York, NY
Study Phase 2
How can narrative information be reported to
practice leaders … updated content to feedback reports
Field second staff survey and conduct interviews with
practice leaders
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healthcare411.ahrq.gov/patient-safety/settings/hospital/fall-prevention/workshop/module-1/slides.html
September 01, 2017 - Image: Photograph shows leaders and medical providers seated at a table. … Slide 23: Engage Leaders
It is the right thing to do—patient stories, their stories. … Leaders: Alignment of improvement efforts and organizational priorities. … Image: Photograph shows leaders and medical providers seated at a table. … Engaging Leaders Webinar. 2010.
Waters HR, Korn R Jr, Colantuoni E, et al.