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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/hai/tools/clabsi-cauti-icu/team-roster.docx
April 01, 2022 - Comprehensive Unit-based Safety Program (CUSP) Team Roster
Objective: To assemble a team of influential leaders … .
· Allocate and advocate for needed project resources.
· Educate staff, physicians, and other unit leaders
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/hai/tools/clabsi-cauti-icu/engaging-staff.pdf
April 01, 2022 - “Making It Work” tip sheet provides additional information to help intensive care unit (ICU) team
leaders … However, in order to be
successful, the CUSP team members and leaders must raise awareness, motivate … Identifying the WIIFMs can help CUSP leaders to engage and motivate staff. … individuals who are not part of the CUSP team to share their ideas and observations with senior
leaders … However, in order to be successful, the CUSP team members and leaders must raise aware...
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ce.effectivehealthcare.ahrq.gov/research/findings/final-reports/ptflow/executive-summary.html
July 01, 2018 - completed, we recommend that you share your implementation plan with other hospital and department leaders … Challenge
Recommended Approach
Rationale
Culture change
Constant reinforcement of the strategy by leaders … Provides concrete evidence of need for action; demonstrates success to hospital leaders and frontline
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/surgery/modules/onboarding/onboarding_overview_impmodel_facnotes.docx
December 01, 2017 - Slide 7
Safety Program Leverages National Leaders
SAY:
This project developed through partnerships … Slide 24
Your Surgical Safety Team
SAY:
In addition to frontline providers and executive leaders, … These leaders serve several critical functions. … When engaging surgeons for the surgical safety team, it is important to—
· Identify surgeon leaders, … Formal and informal leader actions and expectations
Do leaders really put safety as their number one
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ce.effectivehealthcare.ahrq.gov/policymakers/chipra/demoeval/what-we-learned/implementation-guides/implementation-guide1/impguide1step2.html
March 01, 2019 - “You’re looking for thought leaders, people with a lot of experience—but those also tend to be people … Look for leaders or trusted representatives from communities that you identified with your environmental … of participants, and it also provides an opportunity for less tenured stakeholders to be trained as leaders … These individuals will be leaders of their community, and they will also have experience being a part … Enlisting senior leaders of organizations that are involved with or support your initiative to tell this
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ce.effectivehealthcare.ahrq.gov/hai/tools/mvp/modules/cusp/build-business-case-fac-guide.html
February 01, 2017 - That level of cost savings alone should resonate with your financial leaders. … Who can share an intangible improvement that matters to leaders? … Ask:
Would your financial leaders be listening now? … Your financial leaders will ask you how you can reduce your ICU LOS. … Slide 25: Questions To Ask Your Leaders
Say:
So when your financial leaders ask you why they should
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/mvp/modules/cusp/build-businesscase-facguide.docx
January 01, 2017 - That level of cost savings alone should resonate with your financial leaders. … Who can share an intangible improvement that matters to leaders? … ASK:
Would your financial leaders be listening now? … Your financial leaders will ask you how you can reduce your ICU LOS. … Slide 24
Questions to Ask Your Leaders
SAY:
So when your financial leaders ask you why they should
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/fallprevention-training/module1/module1_fall-prevention.docx
March 01, 2013 - Instructor’s Note: Suggest that Team Leaders and potentially the whole team watch the Sustainment Webinar … If leaders don’t support what you’re doing—and if leadership doesn’t feel the value of safety and hold … One of the best ways to engage leaders is to tell patient stories of harm and to discuss what drives … Leaders ask, “Why should I worry about this? What’s in it for me?”
Talk to them in their language. … She also checked in frequently with the day-to-day project leaders.
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ce.effectivehealthcare.ahrq.gov/diagnostic-safety/resources/issue-briefs/nurse-role-dxsafety2.html
September 01, 2022 - Reinforcing the Value and Roles of Nurses in Diagnostic Safety: Pragmatic Recommendations for Nurse Leaders … Reinforcing the Value and Roles of Nurses in Diagnostic Safety: Pragmatic Recommendations for Nurse Leaders
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ce.effectivehealthcare.ahrq.gov/patient-safety/settings/hospital/fall-prevention/toolkit/roadmap.html
January 01, 2013 - Action Steps
Tool That Supports Action
Who Should Use The Tool
Overview
Enlist support of senior leaders
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/candor/module3/module3-assessment-change-readiness-gap-analysis.pptx
August 25, 2015 - Share stories and use the Building the Business Case for CANDOR Worksheet to help leaders and staff clearly … Leaders can use personal stories to help staff understand the background and reason for change. … Leaders must change the systems or structures that support the change vision, and then provide employee … See Module 2 for more information on how senior leaders and risk management can engage and obtain staff … Leaders should, as early as possible, identify visible, clear successes that can be connected to the
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/fallprevention-training/module4/module4_fall-prevention.docx
September 20, 2017 - Slide 24
SAY: To help sustain the Fall Prevention Program, ensure senior leaders and middle managers … Leaders and managers can help remove barriers across departments and authorize resources for the prevention … During the early implementation of this intervention, unit leaders found that PCT bedside handoffs were … To address this issue, leaders had conversations with and coached staff about why this intervention was … Leaders continue to talk with staff about the benefits of this practice: If they complete the handoffs
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ce.effectivehealthcare.ahrq.gov/diagnostic-safety/tools/calibrate-dx.html
March 01, 2023 - be used by individual licensed clinicians, but it may also be of interest to healthcare organization leaders … Guide for Clinical Leaders (PDF, 280 KB). … This two-page document is intended for clinical leaders and describes four steps to successfully implement
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ce.effectivehealthcare.ahrq.gov/healthsystemsresearch/hspc-research-study/introduction.html
June 01, 2020 - A 2018 conference, sponsored by the National Academy of Medicine, brought HSR leaders and other stakeholders … specified in AHRQ’s statement of work for the study:
Technical expert panels (TEPs) constituted of leaders … Key informant interviews with leaders from multiple stakeholder groups in HSR and PCR: The interviews … experts from five stakeholder groups: researchers focusing on HSR and PCR, health care delivery system leaders … payers/purchasers, insurers), state-level health care policy and decisionmakers, and federal HSR and PCR leaders
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ce.effectivehealthcare.ahrq.gov/hai/quality/tools/cauti-ltc/modules/implementation/long-term-modules/module1/mod1-facguide.html
March 01, 2017 - The materials are aimed at both senior leaders and frontline caregivers in the LTC setting. … List five practices of effective leaders.
Describe the responsibilities of senior leaders. … Engage senior leaders and project champions. … Tools such as the Staff Safety Assessment can be particularly effective in engaging senior leaders by … First, facility leaders can have procedures in place for employees to follow.
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/pressure_ulcer_prevention/module1/module1_pu-whychange.docx
July 12, 2017 - The Team Leaders completed these readiness assessment tools in concert with hospital leadership. … Instructor’s Note: Suggest the Team Leaders and potentially the whole Team watch the Sustainment Webinar … One of the best ways to engage leaders is to tell patient stories of harm and to discuss what drives … Leaders ask, “Why should I worry about this? What’s in it for me?”
Talk to them in their language. … Three months later, the Executive Team and division leaders were scheduled to round on the units to check
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/qitoolkit/combined/a3_combo_selfassessment.docx
June 27, 2014 - Once the individual reviews of the checklist are finished, schedule a meeting of the hospital’s key leaders … the executive leadership team and the clinical department chairs.
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Overall, senior leaders … rewards (financial or nonfinancial) for high levels of patient safety.
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· Our medical leaders … all levels (from top to bottom and vice versa)
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Overall, our hospital holds senior leaders … actively when we identify issues related to the Quality Indicators.
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· Our hospital leaders
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/podcasts/Creating_an_Improvement_Culture_2011_10_01_Transcript.pdf
January 01, 2011 - Every Thursday at one o’ clock, all the key leaders in the organization, the CEO, the COO, the Chief … Our senior leaders wrote, I think,
4,000 thank you notes last year to frontline staff. … We take all our leaders offsite every quarter for two
days and this has been incredibly important at … We rank all of our leaders with what we
call management relative performance rankings, where we rank … All of our leaders are on this; all of their goals are
weighted.
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/pressure_ulcer_prevention/pu_training-impguide.docx
October 01, 2017 - Guide
This Pressure Injury[footnoteRef:1] Prevention Program Implementation Guide is for hospital leaders … Identify the Implementation Team Leaders. … Do Team Leaders/key staff participate in regular conference calls with QISs/instructors? … Solution: Discuss pressure injury prevention with leaders at regular meetings. … Executive leaders visit the units and discuss results with staff.
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/action-alliance/high-reliability-journey-slides.pptx
September 26, 2023 - Error in Data Report
Unjust Response to Adverse Event
Operating in complex, high-risk environments
VHA leaders … “When something goes wrong, I trust my organization and leaders will correct it and treat everyone in … and problem solving
Non-belted Lean Training Options:
Leading Organizational Improvement (Executive Leaders … )
Lean for Leaders (Supervisors/Managers)
VHA national curriculum is available for the following belted