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psnet.ahrq.gov/node/863755/psn-pdf
March 06, 2024 - Nurse leader attitudes and beliefs regarding medical
errors. … Nurse leader attitudes and beliefs regarding medical errors. … https://psnet.ahrq.gov/issue/nurse-leader-attitudes-and-beliefs-regarding-medical-errors
Effective leadership … https://psnet.ahrq.gov/issue/nurse-leader-attitudes-and-beliefs-regarding-medical-errors
https://psnet.ahrq.gov
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www.ahrq.gov/practiceimprovement/systemdesign/leancasestudies/lean-exhibit2-11.html
November 01, 2014 - Team leader: Nurse leader from neurology unit.
Process owner: Information systems coordinator.
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/quality-resources/tools/cauti-ltc/modules/implementation/long-term-modules/overview.docx
March 01, 2017 - Staffing
Senior Leader Engagement
Staff Empowerment
3. … Feedback & Communication About Incidents
Applying Safety Principles
Senior Leader Engagement
Teamwork … Supervisor Expectations & Actions Promoting Resident Safety
Senior Leader Engagement
Staff Empowerment … Management Support for Resident Safety
Senior Leader Engagement
Staff Empowerment
Sustainability
12 … Organizational Learning
Applying Safety Principles
Senior Leader Engagement
Sustainability
13.
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psnet.ahrq.gov/node/73668/psn-pdf
September 01, 2021 - BMJ Leader. 2021;5:203-
205. doi:10.1136/leader-2020-000384. … safe-day-call-reducing-silos-health-care-through-frontline-risk-assessment
https://psnet.ahrq.gov/issue/leading-article-how-can-i-optimise-my-role-leader-within-surgical-team … https://psnet.ahrq.gov/issue/leader-communication-approaches-and-patient-safety-integrated-model
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/podcasts/Role_of_Leadership_In_QI-_2011_11_01.pdf
January 01, 2011 - In many ways, the leader sets the tone that is going
to either facilitate or mitigate the organization … And you really need to have a
leader effectively engaged in that process. … Carla Zema
So it’s important and it’s very helpful when the leader does engage and kind of gets their … And in that way, this is a wonderful
opportunity for a leader to really participate in that servant … In addition to that though at the higher level, the leader has to support and direct these by making
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www.ahrq.gov/teamstepps-program/curriculum/team/tools/index.html
July 01, 2023 - The first type is the designated team leader. … For a team to function successfully, a leader must be designated. … The second type is the situational leader. … leader resumes the role of team member. … In some cases, a situational leader may also make such assignments.
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www.ahrq.gov/sites/default/files/wysiwyg/teamstepps-program/video/module-2-team-leadership-facilitator-bullet-points.pdf
June 02, 2025 - ● Who was the leader during this situation? Who else could have taken on the role
of leader? … How could a leader help the team be more effective? … Rotate role of discussion leader for each topic, by name alphabetically or by seating
position.
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www.ahrq.gov/sites/default/files/wysiwyg/teamstepps-program/video/module-2-team-leadership-participant-worksheet.pdf
June 02, 2025 - Discuss tactics for leadership ~3 minutes
▪ Who was the leader during this situation? … ▪ Who else could have taken on the role of leader? … ▪ How could a leader help the team be more effective? … Are professional roles or
seniority the key to identifying the leader during a clinical event?
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digital.ahrq.gov/sites/default/files/docs/survey/qualitative-interview-ehr-implementation.pdf
June 16, 2021 - INTERVIEW QUESTIONS PRIOR TO EHR IMPLEMENTATION
CEO/Physician/Nurse Practitioner Leader
1. … What is the leadership style of your CEO/Physician/Nurse Practitioner leader?
5. … Describe how you communicate with the CEO/Physician/Nurse Practitioner leader
7. … What is the leadership style of your CEO/Physician/Nurse Practitioner leader
2. … How do you communicate with the CEO/Physician/Nurse Practitioner leader
4.
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www.ahrq.gov/es/patient-safety/settings/hospital/match/appendix/app-2.html
July 01, 2022 - Reconciliation Leadership Team
Executive Sponsor(s):
Project Sponsor(s):
Improvement Leader … Managers/Directors of Frontline Staff:
Department Chiefs/Chairs:
Medical Record Leader … Project Sponsor(s):
Name
Email
Phone
Pager
Improvement Leader … Department Chiefs/ Chairs:
Name
Email
Phone
Pager
Medical Record Leader
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www.ahrq.gov/patient-safety/settings/hospital/match/appendix/app-2.html
July 01, 2022 - Reconciliation Leadership Team
Executive Sponsor(s):
Project Sponsor(s):
Improvement Leader … Managers/Directors of Frontline Staff:
Department Chiefs/Chairs:
Medical Record Leader … Project Sponsor(s):
Name
Email
Phone
Pager
Improvement Leader … Department Chiefs/ Chairs:
Name
Email
Phone
Pager
Medical Record Leader
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www.ahrq.gov/research/findings/final-reports/ptflow/executive-summary.html
July 01, 2018 - The Need to Address Emergency Department Crowding
Although you, as a hospital or department leader … We recommend that, at a minimum, your team include a team leader (i.e., day-to-day leader), senior hospital … leader (e.g., chief quality officer), ED physicians and nurses, ED support staff (e.g., clerks, registrars
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www.ahrq.gov/hai/tools/ambulatory-surgery/sections/sustainability/training-tools/tool.html
June 01, 2017 - How to use this tool: The Implementation Team leader (or individual designated by the leader) should … place to sustain the effort going forward (describe—e.g., team, senior leadership, champion, opinion leader
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www.ahrq.gov/es/patient-safety/settings/hospital/red/toolkit/redtool6ref.html
March 01, 2025 - Health care leader action guide to reduce readmissions. … Available at https://www.commonwealthfund.org/publications/other-publication/2010/jan/health-care-leader-action-guide-reduce-avoidable
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www.ahrq.gov/patient-safety/settings/hospital/red/toolkit/redtool6ref.html
March 01, 2025 - Health care leader action guide to reduce readmissions. … Available at https://www.commonwealthfund.org/publications/other-publication/2010/jan/health-care-leader-action-guide-reduce-avoidable
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psnet.ahrq.gov/node/39972/psn-pdf
January 22, 2017 - Executive/senior leader checklist to improve culture and
reduce central line–associated bloodstream … Executive/Senior Leader Checklist to improve culture
and reduce central line-associated bloodstream … https://psnet.ahrq.gov/issue/executivesenior-leader-checklist-improve-culture-and-reduce-central-line … https://psnet.ahrq.gov/issue/executivesenior-leader-checklist-improve-culture-and-reduce-central-line-associated … https://psnet.ahrq.gov/issue/executivesenior-leader-checklist-improve-culture-and-reduce-central-line-associated
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www.ahrq.gov/patient-safety/settings/hospital/resource/pressureinjury/workshop/guide2.html
October 01, 2017 - Meet with the Team Leader(s) prior to the day of training to decide how the Team will operate. … Tool 2B: Quality Improvement Process (completed by the Implementation Team Leader or designee). … Slide 16
Say: The Implementation Team Leader asked ( names ) to conduct the mapping. … Do: Have the Implementation Team Leader or designee review Tool 2E with the group. … Do: Have the Implementation Team Leader or designee review Tool 2F with the group.
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www.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/hospital/SOPS-Hospital-Survey-2.0-English-05.18.21.docx
June 02, 2025 - Social Worker
14 Technologist, Technician (e.g., EKG, Lab, Radiology)
Supervisor, Manager, Clinical Leader … , Senior Leader
15 Supervisor, Manager, Department Manager, Clinical Leader, Administrator, Director … problems keep happening
1
2
3
4
5
9
SECTION B: Your Supervisor, Manager, or Clinical Leader … My supervisor, manager, or clinical leader seriously considers staff suggestions for improving patient … My supervisor, manager, or clinical leader wants us to work faster during busy times, even if it means
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/ambulatory-surgery/sections/implementation/training-tools/pfengagement-senior-checklist.docx
May 01, 2017 - for Ambulatory Surgery
Patient and Family Engagement in the Surgical Environment Module
Senior Leader … Opportunities To Engage Patients and Family
Party Responsible
Notes
Assign a leader to oversee … The leader will be responsible for leading the development of an action plan. … Program for Ambulatory Surgery
Patient and Family Engagement in the Surgical Environment Senior Leader … Ambulatory Surgery Senior Leader
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psnet.ahrq.gov/node/35865/psn-pdf
July 22, 2010 - When should a leader apologize—and when not?
July 22, 2010
Kellerman B. … When should a leader apologize and when not? Harv Bus Rev. 2006;84(4):72-81; 148. … https://psnet.ahrq.gov/issue/when-should-leader-apologize-and-when-not
The author provides guidance … https://psnet.ahrq.gov/issue/when-should-leader-apologize-and-when-not