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  1. www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/learning_pt_narratives_053123-shaller.pdf
    June 02, 2025 - Learning from Patient Narratives Through Innovative Feedback Reporting Methods Webcast - Overview of NYP Patient Narrative Reporting Project Overview of NYP Patient Narrative Reporting Project Dale Shaller, MPA Principal, Shaller Consulting Group Acknowledgements • NYP Team Members: ► Dan DiCello, Director, Pati…
  2. www.ahrq.gov/practiceimprovement/systemdesign/leancasestudies/lean-case.html
    November 01, 2014 - Improving Care Delivery Through Lean: Implementation Case Studies Improving Care Delivery Through Lean: Implementation Case Studies Previous Page Next Page Table of Contents Improving Care Delivery Through Lean: Implementation Case Studies Introduction to the Case Studies Case 1. Lakeview Health…
  3. www.ahrq.gov/practiceimprovement/systemdesign/leancasestudies/lean-exhibit3-6.html
    November 01, 2014 - Improving Care Delivery Through Lean: Implementation Case Studies Exhibit 3.6. Organizational Goals of Lean Previous Page Next Page Table of Contents Improving Care Delivery Through Lean: Implementation Case Studies Introduction to the Case Studies Case 1. Lakeview Healthcare Case 2. Central H…
  4. www.ahrq.gov/hai/cusp/modules/identify/alt-text.html
    March 01, 2013 - Keep the project leader apprised of the information on this form. … The bottom arrow contains the text: Keep the project leader apprised of the information on this form.
  5. www.ahrq.gov/hai/tools/surgery/tools/surgical-complication-prevention/bim.html
    December 01, 2017 - For each action, the group should assign an appropriate leader, performance measures, and followup dates … POTENTIAL ACTIONS SOURCE POTENTIAL IMPACT SCORE FEASIBILITY SCORE ACTION PRIORITY SCORE ACTION LEADER
  6. www.ahrq.gov/hai/tools/surgery/modules/on-boarding/overview-slides.html
    December 01, 2017 - Has adequate resources including protected time: 2 to 4 hours per week for a team leader, surgeon … Slide 30: Role of Surgeon Leader Serves as role model for surgical safety activities. … Formal and informal leader actions and expectations.
  7. www.ahrq.gov/sites/default/files/wysiwyg/teamstepps-program/tools/ts-t-taq-questionnaire.pdf
    June 02, 2025 - TeamSTEPPS Teamwork Attitudes Questionnaire TeamSTEPPS Teamwork Attitudes Questionnaire The TeamSTEPPS Teamwork Attitudes Questionnaire (T-TAQ) is designed to assess attitudes related to team structure and the four essential skills taught in TeamSTEPPS. The 30-item self- report tool uses 5…
  8. www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/advances-in-patient-safety-2/vol2/Advances-Goeschel_24.pdf
    January 01, 2008 - , many teams were experiencing physician leadership change and did not know how to cultivate a new leader … the goal of improving care.2 In our experience, we observed that teams follow in the shadow of the leader
  9. www.ahrq.gov/practiceimprovement/systemdesign/leancasestudies/lean-exhibit6-14.html
    November 01, 2014 - Improving Care Delivery Through Lean: Implementation Case Studies Exhibit 6.14. Major Factors that Facilitated Lean Success Previous Page Next Page Table of Contents Improving Care Delivery Through Lean: Implementation Case Studies Introduction to the Case Studies Case 1. Lakeview Healthcare C…
  10. www.ahrq.gov/sites/default/files/wysiwyg/nhguide/3_TK1_T1-Gather-a-Team-updated.docx
    October 01, 2016 - champions are recommended to increase the chance that the antimicrobial stewardship program always has a leader
  11. www.ahrq.gov/hai/tools/surgery/modules/on-boarding/sr-exec-slides.html
    December 01, 2017 - If not, can you think of an example of when executive leader involvement could have made a big difference … When the team’s focus includes an area of the organization, the executive leader of that area should
  12. www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/surgery/modules/onboarding/onboarding_sr-execs_facnotes.docx
    December 01, 2017 - If not, can you think of an example of when executive leader involvement could have made a big difference … When the team’s focus includes an area of the organization, the executive leader of that area should
  13. www.ahrq.gov/ncepcr/research-transform-primary-care/transform/profile/donahue.html
    August 01, 2018 - Having a committed midlevel manager, in addition to a visionary leader, is essential for successful practice
  14. www.ahrq.gov/nursing-home/resources/qapi-leadership-rounding.html
    February 01, 2021 - QAPI Leadership Rounding Guide Resource:  QAPI Leadership Rounding Guide  (PDF, 138.5 KB)  Leadership rounding is a process where leaders (e.g., administrator, department heads, and nurse managers) are out in the building with staff and residents, talking with them directly about care and services provided in…
  15. www.ahrq.gov/nursing-home/resources/support-staff-wellbeing-guide.html
    March 01, 2021 - Conversation and Action Guide to Support Staff Well-Being and Joy in Work During and After the COVID-19 Pandemic Resource:  Conversation and Action Guide to Support Staff Well-Being and Joy in Work During and After the COVID-19 Pandemic During the COVID-19 pandemic, healthcare leaders are working to support s…
  16. www.ahrq.gov/diagnostic-safety/resources/issue-briefs/nurse-role-dxsafety1.html
    September 01, 2022 - Reinforcing the Value and Roles of Nurses in Diagnostic Safety: Pragmatic Recommendations for Nurse Leaders and Educators Introduction Previous Page Next Page Table of Contents Reinforcing the Value and Roles of Nurses in Diagnostic Safety: Pragmatic Recommendations for Nurse Leaders and Educators …
  17. www.ahrq.gov/sites/default/files/wysiwyg/evidencenow/tools-and-materials/key_drivers_descriptions.pdf
    February 01, 2019 - EvidenceNow Key Drivers and Change Strategies EvidenceNow Key Drivers and Change Strategies Tools & Resources Change Strategy: Develop a process to search for new evidence and other changes related to Key Driver 1 Change Strategy: Develop an inter-professional QI team and other changes related to Key Driver…
  18. www.ahrq.gov/evidencenow/tools/keydrivers/description.html
    October 01, 2020 - EvidenceNow Key Drivers and Change Strategies Below are descriptions of each key driver and change strategy in the EvidenceNOW Key Driver Diagram. Key Driver 1: Seek, select, and customize the best evidence for use by the practice The practice of medicine evolves in response to new knowledge about what care…
  19. www.ahrq.gov/nursing-home/materials/prevention/emergency-preparedness-plans.html
    May 01, 2022 - Incorporating Infection Prevention and Control into an Emergency Preparedness Plan Nursing home leaders can reference this resource to ensure that the facility’s emergency preparedness plan is current and captures an all-hazards approach to meeting the health, safety, and security needs of staff and residents d…
  20. www.ahrq.gov/nursing-home/resources/cdc-project.html
    May 01, 2021 - CDC Project First Line Facilitator Toolkit Resource: CDC Project First Line Facilitator Toolkit This toolkit has resources and strategies designed to support leaders as they deliver training sessions and help to build a culture of providing safer, higher quality of care. Source: CDC Topic(s): Safe Ope…

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