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  1. pcmh.ahrq.gov/chsp/about-chsp/centers/index.html
    July 01, 2019 - SHARE: More topics in this section Comparative Health System Performance Initiative About CHSP Centers of Excellence and Coordinating Center Data Resources CHSP Publications Defining Health Systems What's New …
  2. pcmh.ahrq.gov/news/blog/ahrqviews/patient-workforce-safety.html
    March 01, 2023 - SHARE: More topics in this section News Newsroom Blog AHRQ Views Newsletter Events AHRQ Views: Blog posts from AHRQ leaders In Pandemic’s Wake, We Must Recommit to Patient and Workforce Safety DEC…
  3. pcmh.ahrq.gov/health-literacy/professional-training/shared-decision/index.html
    March 01, 2023 - SHARE: More topics in this section Health Literacy About Health Literacy Health Literacy Improvement Tools Professional Education and Training Health Literacy Publications Patient Engagement and Education Research Tools, Data, and…
  4. pcmh.ahrq.gov/sites/default/files/wysiwyg/professionals/clinicians-providers/iadapt/dutta.pdf
    December 19, 2014 - Application and Dissemination of a Culture-Centered Approach to Tailoring Comparative Effectiveness Research Summaries Research to Help Underserved Populations Innovative Adaptation and Dissemination of AHRQ Comparative Effectiveness Research Products Application and Dissemination of a Culture-Centered Appr…
  5. pcmh.ahrq.gov/health-literacy/professional-training/index.html
    January 01, 2024 - SHARE: More topics in this section Health Literacy About Health Literacy Health Literacy Improvement Tools Professional Education and Training Health Literacy Publications Patient Engagement and Education Research Tools, Data, and…
  6. pcmh.ahrq.gov/cpi/about/nac/naa-snac-recommendations.html
    February 01, 2024 - SHARE: More topics in this section About About AHRQ AHRQ's 35th Anniversary Profile Mission and Budget AHRQ’s Core Competencies Health Equity National Advisory Council for Healthcare Research and Quality Subcommittee f…
  7. pcmh.ahrq.gov/patient-safety/settings/hospital/candor/modules/facguide3.html
    August 01, 2022 - impractical to find a neutral individual, ensure that at the beginning of each session, the focus group leader
  8. pcmh.ahrq.gov/hai/tools/abate/index.html
    March 01, 2022 - SHARE: More topics in this section Healthcare-Associated Infections Program Combating Antibiotic-Resistant Bacteria Comprehensive Unit-based Safety Program (CUSP) Decolonization – Universal and Targeted Tools Ambulatory Surgery Centers …
  9. pcmh.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/podcasts/Human_Resources_Transcript_2011_02_01.pdf
    January 01, 2011 - Human Resources Issues Human Resources Issues February 2012  Podcast Speaker Wendy Leebov, Ed.D., CEO Leebov Golde & Associates Moderator Lise Rybowski, Consultant, CAHPS User Network; President, The Severyn Group Presentation Available https://www.cahps.ahrq.gov/News-and-Events/Podcasts.aspx Li…
  10. pcmh.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/instructor/fundamentals/module2/igteamstruct.pdf
    November 18, 2015 - Proper team structure can promote teamwork by including a clear leader, involving the patient, and ensuring … members: • Include anyone involved in the process of patient care who can take action, including the leader … Every Core Team has a leader who is readily identified by all members of the team.
  11. pcmh.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/implementation-guide-making-informed-consent-informed-choice.pdf
    January 01, 2017 - Are you a hospital leader who recognizes the opportunities to improve informed consent and wants to … Are you a hospital leader who makes decisions about training health care professionals? … For the purposes of this section of the guide, we will assume that you are a unit leader who either
  12. pcmh.ahrq.gov/news/blog/ahrqviews/reduce-carbon-pollution-primer.html
    October 01, 2022 - SHARE: More topics in this section News Newsroom Blog AHRQ Views Newsletter Events AHRQ Views: Blog posts from AHRQ leaders Helping Healthcare Systems Reduce Carbon Pollution: A New Primer from AHRQ …
  13. pcmh.ahrq.gov/patient-safety/patients-families/engagingfamilies/howtogetstarted/index.html
    December 01, 2017 - SHARE: More topics in this section Patient Safety Patient Safety Research Summaries Patient Safety Resources by Setting Quality Measures Reports Engaging Patients and Families Guide to Patient and Family Engagement in Hospital Qua…
  14. pcmh.ahrq.gov/hai/quality/tools/cauti-ltc/modules.html
    May 01, 2017 - MB)    Narrated Version of Facilitator Notes (includes audio and video)   Tools:         Senior Leader
  15. Evaluation Metrics (pdf file)

    pcmh.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/lep/evalguide/lepevalguide.pdf
    September 01, 2012 - interpreter (a brief is a short meeting of the care team before seeing the patient where the team leader … interpreter (A brief is a short meeting of the care team before seeing the patient where the team leader
  16. pcmh.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/hospital/hospitalresourcelist.pdf
    January 01, 2019 - Clinical Nurse Leader Tool Kit https://www.aacnnursing.org/Education-Resources/Tool-Kits/Clinical-Nurse-Leader-Tool-Kit … The American Association of Colleges of Nursing developed the clinical nurse leader (CNL) position … https://www.aacnnursing.org/Education-Resources/Tool-Kits/Clinical-Nurse-Leader-Tool-Kit https://psnet.ahrq.gov … Toolkit for Hospitals Appoint a Safety Champion for Every Unit CAHPS® Improvement Guide Clinical Nurse Leader
  17. pcmh.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy3/Strat3_Implement_Hndbook_508.docx
    August 01, 2010 - Have a nurse manager or other staff leader observe shift report and provide feedback to individual nurses … They also obtained patient feedback by adding questions about bedside shift report to their daily leader
  18. pcmh.ahrq.gov/teamstepps/instructor/scenarios/dental.html
    March 01, 2014 - Instructor Comments A situational leader is any team member who has the skills to manage the situation
  19. pcmh.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20150122/4_zoe_vecchio_and_sandra_schultz.pdf
    February 11, 2015 - Introducing the CAHPS Child Hospital Survey 48 CAHPS Webcast CHOC Children’s Hospital, Orange County, California Sandra Schultz Manager of Customer Service Zoë Vecchio Director of Service Excellence 49 Agenda 1.CHOC’s choice to transition to Child HCAHPS 2.Our approach to physician engagemen…
  20. pcmh.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/lep/traintrainers/lepigtrainer.pptx
    July 01, 2012 - Since these problems put LEP patients at risk, it is important that you or your team leader raise these … The team leader is responsible for organizing a short briefing to discuss essential team information … membership and roles—who is on the team (including the interpreter) and who is the designated team leader … DISCUSSION: Who is the team leader? … How did the leader establish psychological safety for the team?

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