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101. TeamSTEPPS for Office-Based Care: Summary: Putting It All Together | Agency for Healthcare Research and Quality
     www.talkingquality.ahrq.gov/teamstepps/officebasedcare/module7/office_sum-ig.html
     April 01, 2022 - that you do not need to have the title of “Practice Facilitator” for your organization in order to lead

102. Strategies for Improving Patient Experience with Ambulatory Care: Cultivating Cultural Competence (pdf file)
     www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/communication/cahps-strategy-6k.pdf
     August 01, 2017 - providers who speak their language and understand their culture-related health beliefs and norms can lead

103. Slide 1
     www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/officebasedcare/module11/11_ts_office_impplan.pptx
     January 20, 2006 - Develop an Implementation Plan Timeline Step Lead Completion Date Resources Required 1. … TEAMSTEPPS 05.2 Mod 1 05.2 Page ‹#› Page ‹#› Office-Based Care 17 Change Team Meetings Purpose Lead

104. Management Practices for Sustainability - Module 2: Daily Huddles | Agency for Healthcare Research and Quality
     www.talkingquality.ahrq.gov/hai/tools/ambulatory-surgery/sections/sustainability/management/huddles-slides.html
     June 01, 2017 - testing unit Box 2: Determine who should attend the huddle from your staff Box 3: Determine who should lead … consecutive days" to text box reading "four weeks" Additional tests to consider: Alternative staff lead

105. Job Aid: 5 Whys and Fishbone Diagrams (pdf file)
     www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/ncepcr/resources/job-aid-5-whys.pdf
     May 17, 2021 - can be asked that would lead to a meaningful answer or action. 3.

106. Guide to Improving Patient Safety in Primary Care Settings by Engaging Patients and Families | Agency for Healthcare Research and Quality
     www.talkingquality.ahrq.gov/patient-safety/reports/engage.html
     October 01, 2021 - Patients and Families Research shows that when patients are engaged in their healthcare, it can lead

107. New Models of Primary Care Workforce - Case Example #5: WellMed (pdf file)
     www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/primary-care/workforce-financing/case_example_5.pdf
     October 01, 2016 - A full-time team lead is the back-up clinic manager as needed. … are also part of the practice manager’s core group that works on process improvement and takes the lead … She is assisted by a team lead who was trained as an MA and is the backup clinic manager. … McCarroll, a clinical lead, and by the supervisory staff to respect each other. … Self-management goal setting and action planning Health coaches lead self-management goal setting

108. AHRQ Papers on Diagnostic Safety Topics | Agency for Healthcare Research and Quality
     www.talkingquality.ahrq.gov/patient-safety/reports/dxsafety-issuebriefs.html
     January 01, 2024 - As the lead Federal agency investing in research to improve diagnostic safety and reduce diagnostic error

109. Advanced Methods in Delivery System Research - Planning, Executing, Analyzing, and Reporting Research on Delivery System Improvement | Agency for Healthcare Research and Quality
     www.talkingquality.ahrq.gov/professionals/prevention-chronic-care/improve/coordination/webinar03/logicmodelsl.html
     July 01, 2013 - Dana is the lead author of the brief on Logic Models in AHRQ’s PCMH research methods series.

110. TeamSTEPPS for Office-Based Care: Change Management | Agency for Healthcare Research and Quality
     www.talkingquality.ahrq.gov/teamstepps/officebasedcare/module9/office_mgmt.html
     September 01, 2015 - Continuous improvement includes going back to training to lead to more culture change.

111. TeamSTEPPS Fundamentals Course: Module 3. Communication | Agency for Healthcare Research and Quality
     www.talkingquality.ahrq.gov/teamstepps/instructor/fundamentals/module3/igcommunication.html
     March 01, 2019 - Say: Lack of communication among department staff can lead to failure to: Sharing information with … To avoid making assumptions that can lead to error, you should verify in writing or orally any nonverbal … doctor gives when looking at an ECG would quickly tell the nurse the severity of the situation and might lead … communication is: Complete Communicate all relevant information while avoiding unnecessary details that may lead … The recent assessment of the patient has lead to the nurse to call the physician with her concerns.

112. Implementation Guide for AHRQ's Making Informed Consent an Informed Choice Training Modules | Agency for Healthcare Research and Quality
     www.talkingquality.ahrq.gov/health-literacy/professional-training/informed-choice/guide.html
     September 01, 2020 - Anyone asked to lead improvements to informed consent policies—such as staff from departments of patient … Then you're ready to designate a change lead and embark on the change process. … The change lead should have the "authority, expertise, credibility, and motivation necessary to drive … a successful initiative." 8 Choose a change lead who can strike a balance between having enough time … Create a process to notify change lead of staff changes.

113. FileNewTemplate
     www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/teamstepps/officebasedcare/ts-obc-online-module11.pptx
     March 07, 2019 - These are all interdependent actions that lead to the end point, which is to change the entire culture … Then you can identify the risk points where things could go or do go wrong and lead to recurrence of … intervention has been successful. 22 Develop a Sustainment Plan: Tips for Success Actions that can lead … organization Module 11: Implementation Planning ‹#› Key features of your communications plan that lead … And secondly, looking at specific aspects of your TeamSTEPPS intervention, and who are the lead people

114. Module 2: Daily Huddles - Facilitator Notes | Agency for Healthcare Research and Quality
     www.talkingquality.ahrq.gov/hai/tools/ambulatory-surgery/sections/sustainability/management/huddles-fac-notes.html
     June 01, 2017 - Determine who should lead the huddle . Consider a nurse manager, or a charge nurse initially. … Additional tests to consider may be to alternate staff who lead the huddle or introduce the huddle in … For example, it is important to cross-train multiple staff to be able to the lead the huddle, in case

115. Guide for Developing a Community-Based Patient Safety Advisory Council | Agency for Healthcare Research and Quality
     www.talkingquality.ahrq.gov/research/findings/final-reports/advisorycouncil/adcouncil2.html
     April 01, 2018 - developed on the premise that a collaborative process, with patients and providers working together, would lead

116. Section 2: Explanation of Key Concepts and Tools | Agency for Healthcare Research and Quality
     www.talkingquality.ahrq.gov/teamstepps-program/curriculum/communication/tools/index.html
     July 01, 2023 - To avoid assumptions that can lead to error, any important communication—either verbal or nonverbal—should … Extroversion may lead people to talk when it is time for listening. … Cultural differences may lead to inaccurate perceptions of the personalities of people from diverse cultures

117. TeamSTEPPS Implementation Guide | Agency for Healthcare Research and Quality
     www.talkingquality.ahrq.gov/teamstepps/instructor/essentials/implguide.html
     November 01, 2018 - Continuous improvement includes going back to training to lead to more culture change. … following steps: Identify a recurring problem or opportunity for improvement that, if addressed, could lead … Study the process to identify weak points where things could go wrong and lead to a recurrence of the … This in turn will prevent the targeted problem from recurring (or lead to your targeted improvements)

118. Medical Home Transformation in Pediatric Primary Care – What Drives Change? | Agency for Healthcare Research and Quality
     www.talkingquality.ahrq.gov/ncepcr/research-transform-primary-care/transform/profile/cooley.html
     August 01, 2018 - Provider Satisfaction Lead clinicians and care coordinators described an enhanced sense of personal … Family participation was a lead driver of PCMH transformation.

119. Just Culture Webcast Presentation (pdf file)
     www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patientsafetyculture/hospital/hospwebinar/just-culture-webcast-2-presentation.pdf
     May 01, 2007 - • Manager and all comer training near the end of the collaborative (Feb/March 2007) • David Marx lead

120. Training Videos | Agency for Healthcare Research and Quality
     www.talkingquality.ahrq.gov/teamstepps/rrs/videos/index.html
     July 01, 2018 - designed to help you develop and deploy a customized plan to train your staff in teamwork skills and lead