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101. SOPS Nursing Home Survey: What You Need To Know - Caren Ginsberg, Ph.D. (pdf file)
     www.healthcare411.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/02-nh_webcast-ginsberg.pdf
     July 01, 2018 - ► The lead Federal agency charged with improving the safety and quality of America’s health care

102. Job Aid: 5 Whys and Fishbone Diagrams (pdf file)
     www.healthcare411.ahrq.gov/sites/default/files/wysiwyg/ncepcr/resources/job-aid-5-whys.pdf
     May 17, 2021 - can be asked that would lead to a meaningful answer or action. 3.

103. Guide to Improving Patient Safety in Primary Care Settings by Engaging Patients and Families | Agency for Healthcare Research and Quality
     www.healthcare411.ahrq.gov/patient-safety/reports/engage.html
     October 01, 2021 - Patients and Families Research shows that when patients are engaged in their healthcare, it can lead

104. AHRQ Papers on Diagnostic Safety Topics | Agency for Healthcare Research and Quality
     www.healthcare411.ahrq.gov/patient-safety/reports/dxsafety-issuebriefs.html
     January 01, 2024 - As the lead Federal agency investing in research to improve diagnostic safety and reduce diagnostic error

105. Advanced Methods in Delivery System Research - Planning, Executing, Analyzing, and Reporting Research on Delivery System Improvement | Agency for Healthcare Research and Quality
     www.healthcare411.ahrq.gov/professionals/prevention-chronic-care/improve/coordination/webinar03/logicmodelsl.html
     July 01, 2013 - Dana is the lead author of the brief on Logic Models in AHRQ’s PCMH research methods series.

106. TeamSTEPPS for Office-Based Care: Change Management | Agency for Healthcare Research and Quality
     www.healthcare411.ahrq.gov/teamstepps/officebasedcare/module9/office_mgmt.html
     September 01, 2015 - Continuous improvement includes going back to training to lead to more culture change.

107. TeamSTEPPS Fundamentals Course: Module 3. Communication | Agency for Healthcare Research and Quality
     www.healthcare411.ahrq.gov/teamstepps/instructor/fundamentals/module3/igcommunication.html
     March 01, 2019 - Say: Lack of communication among department staff can lead to failure to: Sharing information with … To avoid making assumptions that can lead to error, you should verify in writing or orally any nonverbal … doctor gives when looking at an ECG would quickly tell the nurse the severity of the situation and might lead … communication is: Complete Communicate all relevant information while avoiding unnecessary details that may lead … The recent assessment of the patient has lead to the nurse to call the physician with her concerns.

108. Implementation Guide for AHRQ's Making Informed Consent an Informed Choice Training Modules | Agency for Healthcare Research and Quality
     www.healthcare411.ahrq.gov/health-literacy/professional-training/informed-choice/guide.html
     September 01, 2020 - Anyone asked to lead improvements to informed consent policies—such as staff from departments of patient … Then you're ready to designate a change lead and embark on the change process. … The change lead should have the "authority, expertise, credibility, and motivation necessary to drive … a successful initiative." 8 Choose a change lead who can strike a balance between having enough time … Create a process to notify change lead of staff changes.

109. FileNewTemplate
     www.healthcare411.ahrq.gov/sites/default/files/wysiwyg/teamstepps/officebasedcare/ts-obc-online-module11.pptx
     March 07, 2019 - These are all interdependent actions that lead to the end point, which is to change the entire culture … Then you can identify the risk points where things could go or do go wrong and lead to recurrence of … intervention has been successful. 22 Develop a Sustainment Plan: Tips for Success Actions that can lead … organization Module 11: Implementation Planning ‹#› Key features of your communications plan that lead … And secondly, looking at specific aspects of your TeamSTEPPS intervention, and who are the lead people

110. Module 2: Daily Huddles - Facilitator Notes | Agency for Healthcare Research and Quality
     www.healthcare411.ahrq.gov/hai/tools/ambulatory-surgery/sections/sustainability/management/huddles-fac-notes.html
     June 01, 2017 - Determine who should lead the huddle . Consider a nurse manager, or a charge nurse initially. … Additional tests to consider may be to alternate staff who lead the huddle or introduce the huddle in … For example, it is important to cross-train multiple staff to be able to the lead the huddle, in case

111. Guide for Developing a Community-Based Patient Safety Advisory Council | Agency for Healthcare Research and Quality
     www.healthcare411.ahrq.gov/research/findings/final-reports/advisorycouncil/adcouncil2.html
     April 01, 2018 - developed on the premise that a collaborative process, with patients and providers working together, would lead

112. Section 2: Explanation of Key Concepts and Tools | Agency for Healthcare Research and Quality
     www.healthcare411.ahrq.gov/teamstepps-program/curriculum/communication/tools/index.html
     July 01, 2023 - To avoid assumptions that can lead to error, any important communication—either verbal or nonverbal—should … Extroversion may lead people to talk when it is time for listening. … Cultural differences may lead to inaccurate perceptions of the personalities of people from diverse cultures

113. TeamSTEPPS Implementation Guide | Agency for Healthcare Research and Quality
     www.healthcare411.ahrq.gov/teamstepps/instructor/essentials/implguide.html
     November 01, 2018 - Continuous improvement includes going back to training to lead to more culture change. … following steps: Identify a recurring problem or opportunity for improvement that, if addressed, could lead … Study the process to identify weak points where things could go wrong and lead to a recurrence of the … This in turn will prevent the targeted problem from recurring (or lead to your targeted improvements)

114. Medical Home Transformation in Pediatric Primary Care – What Drives Change? | Agency for Healthcare Research and Quality
     www.healthcare411.ahrq.gov/ncepcr/research-transform-primary-care/transform/profile/cooley.html
     August 01, 2018 - Provider Satisfaction Lead clinicians and care coordinators described an enhanced sense of personal … Family participation was a lead driver of PCMH transformation.

115. Training Videos | Agency for Healthcare Research and Quality
     www.healthcare411.ahrq.gov/teamstepps/rrs/videos/index.html
     July 01, 2018 - designed to help you develop and deploy a customized plan to train your staff in teamwork skills and lead

116. TeamSTEPPS 2.0 Leadership Exercise Sheet (pdf file)
     www.healthcare411.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/instructor/fundamentals/module4/exleadership.pdf
     March 20, 2014 - TeamSTEPPS 2.0 Leadership Exercise Sheet TeamSTEPPS 2.0 Leadership Exercise Sheet – B-4-31 Leading Teams Leadership Exercise Sheet INSTRUCTIONS: Convene in a group of 3-7 individuals 1. Begin by selecting a leader and scribe for your group. 2. The group will have ten minutes to address the questions,…

117. Tool: I-PASS | Agency for Healthcare Research and Quality
     www.healthcare411.ahrq.gov/teamstepps-program/curriculum/communication/tools/ipass.html
     July 01, 2023 - to performing structured handoffs, they are more likely to avoid omissions that can harm patients or lead

118. TeamSTEPPS for Office-Based Care: Change Management | Agency for Healthcare Research and Quality
     www.healthcare411.ahrq.gov/teamstepps/officebasedcare/module9/office_mgmt-ig.html
     September 01, 2015 - Therefore, we recommend you lead the practice facilitators through a discussion, rather than lecturing … Lead a discussion in which participants present their best practices for organizational change. … Together the Guiding Team Say: For the change effort to be successful, a powerful group must lead … Most organizations have a guiding coalition , or team of individuals who lead the change efforts, already

119. New AHRQ SOPS® Workplace Safety Supplemental Item Set for Nursing Homes - Caren Ginsberg, Ph.D. (pdf file)
     www.healthcare411.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/nh-workplace-safety-ginsberg.pdf
     January 01, 2015 - ► The lead Federal agency charged with improving the safety and quality of America’s healthcare system

120. Identifying Key Areas for Delivery Systems Research | Agency for Healthcare Research and Quality
     www.healthcare411.ahrq.gov/practiceimprovement/delivery-initiative/casalino/index.html
     December 01, 2017 - Identify incentives likely to lead to creation of these organizations and to movement of providers into … Slide 14 Key research area #2 Analyses of ways to structure incentives so that they lead to: