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21. CAHPS Supplemental Items | Agency for Healthcare Research and Quality
    ce.effectivehealthcare.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?order=title&page=14&search_api_fulltext=&sort=desc
    Coordination of care C-CR5 Patient got care from more than one kind … of health care provider or used more than one kind of health care service Adult Clinician … Coordination of care P-CR9 Patient got care from more than one kind … of health care provider or used more than one kind of health care service Adult Health

22. CAHPS Supplemental Items | Agency for Healthcare Research and Quality
    ce.effectivehealthcare.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?order=field_short_title&page=20&search_api_fulltext=&sort=desc
    Coordination of care C-CR7 Child got care from more than one kind … of health care provider or used more than one kind of health care service Child Clinician … Coordination of care C-CR5 Patient got care from more than one kind … of health care provider or used more than one kind of health care service Adult Clinician

23. Navigating-Hierarchy-Transcript (doc file)
    ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/cauti-tools/archived-webinars/navigating-hierarchy-transcript.doc
    December 10, 2013 - So there are good things about our current, kind of apprenticeship model. … So it’s kind of stacked question, right? … Because of you, we’re doing this kind of quick. … I’m kind of in awe, what people are saying up in the discussion area right now. Thanks, Barb. … and it kind of brings a heads up to the conversation.

24. What Health Care Quality Measures Will You Report? | Agency for Healthcare Research and Quality
    ce.effectivehealthcare.ahrq.gov/talkingquality/plan/quality-measures.html
    November 01, 2018 - Some reports provide only one kind of data, such as clinical process measures, while others also include … Care Cost Containment Council has published several public reports that each focus on a particular kind … It is more common for a report to cover a number of health conditions, or a number of different kind

25. Introducing the CAHPS Child Hospital Survey_Transcript (pdf file)
    ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20150122/introducing-cahps-child-hospital-survey-transcript.pdf
    January 01, 2015 - And I am going to kind of touch on those. … We’re kind of talking about the high-level CHIPRA program. … And it was such a great example of kind of an ongoing process of how you’re using data to kind of really … You can kind of get a broad overview of the surveys. … That’s the kind of item that actually came out of discussions in the focus groups, the kind of things

26. Scoring Different Kinds of Health Care Quality Measures | Agency for Healthcare Research and Quality
    ce.effectivehealthcare.ahrq.gov/talkingquality/translate/scores/scoring.html
    June 01, 2016 - Health Care Quality Measures The scores you present in your report depend in large part on the kind … Organization-Level “Yes or No” The simplest kind of measure involves a “yes or no” question.

27. Introduce the Contents of a Health Care Quality Report | Agency for Healthcare Research and Quality
    ce.effectivehealthcare.ahrq.gov/talkingquality/explain/communicate/introduce.html
    November 01, 2018 - For example, a title can be explicit about: The kind of health care the report addresses. … The Type of Organization The first page should say what kind of health care organization is the subject … The Type of Information Just as important, and more difficult, is to let people know what kind of

28. Step 6: Develop an Evaluation Plan | Agency for Healthcare Research and Quality
    ce.effectivehealthcare.ahrq.gov/cahps/surveys-guidance/helpful-resources/planning/Develop-an-Evaluation-Plan.html
    December 01, 2019 - If at all possible, sponsors should incorporate some kind of evaluation into their CAHPS survey projects … This kind of information will help you plan your next CAHPS project or similar survey research efforts … It is the only kind of feedback that will help you.

29. Highlight Consumer Rights, Protections, and Ways To Complain | Agency for Healthcare Research and Quality
    ce.effectivehealthcare.ahrq.gov/talkingquality/explain/share-info/highlight.html
    September 01, 2019 - The specific rights and protections to highlight will vary depending on the kind of organizations being … What kind of response to expect.

30. How To Decide on a Medium for a Health Care Quality Report | Agency for Healthcare Research and Quality
    ce.effectivehealthcare.ahrq.gov/talkingquality/distribute/media/decide-medium.html
    September 01, 2019 - Answer These Questions About Media Options Whether or not it is feasible for you to conduct this kind … Be sure to explore whether you can get “in-kind” services—such as design expertise or printing—from any … For example, you could specify that certain information is intended for a particular kind of reader,

31. CAHPS (doc file)
    ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cg/instructions/suppl_pcmh_items_cg-cahps-child-survey_2358-2a.docx
    March 11, 2016 - In the last 6 months, did you and someone from this provider’s office talk about how much or what kind … In the last 6 months, did you and someone from this provider’s office talk about how much or what kind

32. Supplemental-Coordination-Of-Care-Cgcahps-Adult-2357-17A (doc file)
    ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/item-sets/CG/supplemental-coordination-of-care-cgcahps-adult-2357-17a.docx
    October 12, 2017 - In the last 6 months, did you get care from more than one kind of health care provider or use more than … one kind of health care service?

33. Provide Intermediaries To Help Consumers Use Quality Information | Agency for Healthcare Research and Quality
    ce.effectivehealthcare.ahrq.gov/talkingquality/explain/support/provide-access.html
    January 01, 2023 - They can’t take on complex new responsibilities without some kind of benefit to themselves. … What kind of recognition will matter to them? … If you have limited experience with this kind of group, find others who are more experienced and get … This kind of situation can be tricky because people often ask intermediaries to make their decision for

34. Achieving Excellence Across All CG-CAHPS Core Measures: Lessons from Top-Performing Medical Practices (pdf file)
    ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20141022_cg/lessons_from_top-performing_medical_practices_CG-CAHPS_transcript.pdf
    October 01, 2014 - Or is it something that's just so much more kind of holistic that it all kind of comes together? … Others remain, and, Julie, I'm going to start with one that's kind of a broad question. … of brought up and kind of brainstormed were really helpful. … So it's kind of like a hospital based. … Dale Shaller I think we need to move toward the kind of wrap-up.

35. Myth Busting: Using the CG-CAHPS 12-Month Survey for Quality Improvement (pdf file)
    ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20131008_cg/mythbustingwebcast.pdf
    October 01, 2013 - We realize that there are a lot of myths out there and so we thought this was a great way to kind of … Zema (opening), Slide 10 The only difference is, and I know you need your microscope to kind of see … I have CMS on here and I know a lot of you are kind of saying, "But wait a minute. … So we kind of consider that in the 12-month bucket even though CMS is using a 6-month timeframe. … CMS uses and our use of the 12 months, an interest to kind of coming to a common survey.

36. Why Aren't Numbers and Graphs Sufficient for a Quality Report? | Agency for Healthcare Research and Quality
    ce.effectivehealthcare.ahrq.gov/talkingquality/explain/numbers.html
    November 01, 2018 - survey by the Kaiser Family Foundation found that only about 30 percent of the public has heard of any kind … Of the 30 percent of people who were aware of this kind of information, only half of them had looked … Many consumers are skeptical about the source of this kind of information, wondering whether it is just

37. Organizing Quality Measures by Data Source | Agency for Healthcare Research and Quality
    ce.effectivehealthcare.ahrq.gov/talkingquality/translate/organize/datasource.html
    November 01, 2018 - exception is data from surveys; there are sizable groups of consumers who are either very attracted to this kind … necessarily know what they are likely to find in reports labeled by data source (e.g., do they know what kind

38. Supplemental-Coordination-Of-Care-Cgcahps-Child-2358-17A (doc file)
    ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/item-sets/CG/supplemental-coordination-of-care-cgcahps-child-2358-17a.docx
    October 12, 2017 - In the last 6 months, did your child get care from more than one kind of health care provider or use … more than one kind of health care service?

39. Conflict Resolution (Transcript) | Agency for Healthcare Research and Quality
    ce.effectivehealthcare.ahrq.gov/hai/cusp/toolkit/content-calls/conflict.html
    April 01, 2013 - That’s the kind of conflict that we don’t need in our workplace. … And that’s predominantly the kind of conflict that we have to avoid. … The final kind is administrative or process conflict. … It’s a win for him and kind of a lose for me. It was a lose for our patient. … What you’re doing is asking somebody to come in and kind of mediate the two opposing opinions.

40. Supplemental Items for the CAHPS Health Plan Child Survey 5.0/5.1: Children With Chronic Conditions | Agency for Healthcare Research and Quality
    ce.effectivehealthcare.ahrq.gov/cahps/surveys-guidance/item-sets/hp/suppl-CCC-items-hp-survey5-child.html
    April 01, 2022 - Is your child now enrolled in any kind of school or daycare? … In the last 6 months, did your child get care from more than one kind of health care provider or use … more than one kind of health care service? … Does your child have any kind of emotional, developmental, or behavioral problem for which he or she