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101. Understanding CAHPS Surveys: A Primer For New Users Webcast Transcript (pdf file)
     ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/understanding-cahps-surveys-webcast-transcript.pdf
     January 01, 2018 - with the individuals that you may need as you first come into a doctor's office or a practice of some kind … And it does kind of show you a different way of displaying side-by-side comparisons, what the actual … score is, and then some kind of icons that indicate whether the scores for a particular group are at … It's a combined kind of collaboration among other public and private payers throughout the country. … Generally, through star rating, it's a much more complicated and involved kind of methodology to get

102. Introducing the New CAHPS Clinician & Group Survey 3.0 (pdf file)
     ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20150917/introducing_the_new_cahps_c&g_survey3.0.pdf
     September 01, 2015 - In fact, if you look at it at the item level, you’ll see that same kind of consistency. … So that’s kind of a general point. … And I think Lee, kind of maybe have been prompted by your presentation. … So it kind of gets back to what you were addressing, Lee. … Dale Shaller Here’s a question I think kind of prompted by the movement from 12 to 6.

103. Strategies for Improving Patient Experience with Ambulatory Care: Planned Visits (pdf file)
     ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/communication/cahps-strategy-6l.pdf
     August 01, 2017 - In many cases, clinical teams are not prepared to provide this kind of information during the patient … care visits that—because of their focus on immediate symptoms— frequently allow little time for this kind

104. Recognizing and Celebrating Success: Transcript - Sustainability Module | Agency for Healthcare Research and Quality
     ce.effectivehealthcare.ahrq.gov/hai/tools/ambulatory-surgery/sections/sustainability/training-tools/success-transcript.html
     June 01, 2017 - And right there, a light bulb kind of went off and he decided, well, I want to use the checklist. … We kind of went back to beginning one with him, and he was more open at this point now to use the checklist

105. Categorizing High and Low Performance in Quality Reports | Agency for Healthcare Research and Quality
     ce.effectivehealthcare.ahrq.gov/talkingquality/translate/compare/categorize.html
     December 01, 2022 - This kind of sponsor typically just presents the absolute data on all entities included in the report … important if you are showing “relative” data, i.e., showing differences in performance through some kind

106. What Is the Environment for Reporting on Health Care Quality? | Agency for Healthcare Research and Quality
     ce.effectivehealthcare.ahrq.gov/talkingquality/plan/environment.html
     June 01, 2016 - Questions about staffing implications: Do you currently have the manpower to undertake this kind of

107. Displaying the Data in a Health Care Quality Report | Agency for Healthcare Research and Quality
     ce.effectivehealthcare.ahrq.gov/talkingquality/translate/display/index.html
     May 01, 2019 - For instance, if you use the same kind of graph on several pages, include a legend for that graph on … Many people are unfamiliar and uncomfortable with graphics of this kind. [ 2 ] There are several ways … This kind of chart uses a symbol that combines three characteristics—color, language and a shape—to distinguish

108. User-Centered Quality Report (pdf file)
     ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/podcasts/user-centered-quality-reports-mcgee-20120301-transcript.pdf
     March 21, 2012 - It’s called Don't Make Me Think and that’s kind of the philosophy. … And that can be extremely different from the kind of language that people are used to using everyday … so that you can see how they actually would interpret the information and put it together in some kind … annotate the screenshots, and in the end it isn't as valuable as just having a live demo where you kind … So you’re essentially trying to figure out what kind of messages they're getting from the different

109. Let Consumers Select Measures or Measure Categories To Compare | Agency for Healthcare Research and Quality
     ce.effectivehealthcare.ahrq.gov/talkingquality/translate/web/pathways/measures.html
     October 01, 2015 - One strategy for making this kind of information manageable for users is organizing it into categories … What we don’t yet know is how to present this kind of option in a way that makes sense to someone whose

110. The CAHPS® Ambulatory Care Improvement Guide (pdf file)
     ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/about-cahps/research/cahps-improvement-guide.pdf
     January 01, 2016 - The Guide helps health care providers and staff better understand— • The kind of organizational environment

111. Considerations When Partnering with Health Care Organizations | Agency for Healthcare Research and Quality
     ce.effectivehealthcare.ahrq.gov/talkingquality/plan/partners/healthcare-org.html
     July 01, 2011 - information from the National Committee for Quality Assurance (NCQA), which maintains a database with this kind

112. The Influence and Use of Individual Patient Comments | Agency for Healthcare Research and Quality
     ce.effectivehealthcare.ahrq.gov/talkingquality/measures/understand/patient-comments.html
     February 01, 2016 - The practice of seeking and using this kind of personal information is familiar to them in this context

113. Using the AHRQ Pharmacy Survey on Patient Safety Culture (pdf file)
     ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patientsafetyculture/pharmacy/pharmwebinar/amermanslides.pdf
     May 12, 2014 - Using the AHRQ Pharmacy Survey on Patient Safety Culture Safety Survey Dawn Amerman Manager Dexter Pharmacy and Village Pharmacy II Reasons for Taking the Survey • Provided staff with an opportunity to give uncensored feedback • Offered staff a sense of being part of the solutions • Let staff know t…

114. Fallpxtool1F (doc file)
     ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/fallpxtoolkit/fallpxtool1f.docx
     January 28, 2013 - 1F: Organizational Readiness Checklist Background: This tool can be used to monitor your progress on completing the organizational readiness activities. Reference: Developed by Falls Toolkit Research Team. How to use this tool: Complete the checklist. This assessment is best suited for hospital supervisors, managers, a…

115. Question Builder | Agency for Healthcare Research and Quality
     ce.effectivehealthcare.ahrq.gov/questions/question-builder/online.html
     May 01, 2024 - Step 1: Choose the kind of appointment you need.

116. Question Builder | Agency for Healthcare Research and Quality
     ce.effectivehealthcare.ahrq.gov/es/questions/question-builder/online.html
     April 02, 2024 - Step 1: Choose the kind of appointment you need.

117. Incorporate Decision Aids Into a Healthcare Quality Report | Agency for Healthcare Research and Quality
     ce.effectivehealthcare.ahrq.gov/talkingquality/explain/support/incorporate.html
     January 01, 2023 - Quality Report One way to reduce the burden of decision making for users is to provide some kind

118. CAHPS Nursing Home Family Member Survey Measures | Agency for Healthcare Research and Quality
     ce.effectivehealthcare.ahrq.gov/cahps/surveys-guidance/nh/about/survey-measures.html
     April 01, 2018 - Skip to main content An official website of the Department of Health and Human Services Careers Contact Us Español FAQs Search all AHRQ sites Search small Search Menu …

119. Strategy 6L: Planned Visits | Agency for Healthcare Research and Quality
     ce.effectivehealthcare.ahrq.gov/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/coordination-of-care/strategy6l-planned-visits.html
     March 01, 2020 - In many cases, clinical teams are not prepared to provide this kind of information during the patient's … care visits that—because of their focus on immediate symptoms—frequently allow little time for this kind

120. Children's EHR Format: Frequently Asked Questions (pdf file)
     ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/policymakers/chipra/ehrformatfaq.pdf
     September 01, 2014 - What kind of requirements are in the Format?