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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/surgery/modules/onboarding/onboarding_overview_impmodel.pptx
December 01, 2017 - This ensures we address the local values, attitudes, and beliefs that drive our actions. … Just finding the time to meet can be difficult. … Notice that “right” is in quotation marks, because a just, or “right” culture sends the signal that safety … Alternatively, in cultures where the “right” thing to do is to get people in and out of beds as fast … Identifying organizational cultures that promote patient safety.
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psnet.ahrq.gov/issue/when-surgeon-should-just-say-im-sorry
February 05, 2014 - Newspaper/Magazine Article
When a surgeon should just say 'I'm sorry'. … Citation Text:
When a surgeon should just say 'I'm sorry'. Cohen E. CNN. March 24, 2016. … URL
Cite
Citation
Citation Text:
When a surgeon should just … November 25, 2009
Hospital Survey on Patient Safety Culture: 2016 User Comparative Database
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www.ahrq.gov/sites/default/files/wysiwyg/sops/quality-patient-safety/patientsafetyculture/hospital/sops-hsops-2-translation-guidelines.pdf
August 01, 2023 - What is “patient safety culture”? … Patient safety culture is the extent to which an organization’s culture
supports and promotes patient … Patient safety culture refers to the beliefs, values, and norms
shared by healthcare practitioners and … term “unit” may be replaced
by an equivalent term, such as “department,” if it suits the hospital (just … In addition, we have provided the response options for each composite measure in
parentheses just below
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www.ahrq.gov/hai/quality/tools/cauti-ltc/improve.html
March 01, 2017 - Improve Safety Culture
Long-Term-Care Safety Toolkit Modules
Comprises six modules (available … They support learning and implementation efforts to improve safety culture and practices in long term … AHRQ Nursing Home Survey on Patient Safety Culture
A survey available for nursing homes that helps … facilities assess staff perceptions of resident safety culture and track changes over time. … designed to assist you in developing skills and strategies to improve all aspects of resident safety, not just
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psnet.ahrq.gov/node/47228/psn-pdf
August 09, 2018 - provide a list of practical tactics
to shift health care organizations toward a more respectful and just … culture. … A PSNet perspective examined
how to accelerate organizational culture change in health care. … and-part-2
https://psnet.ahrq.gov/primer/patient-engagement-and-safety
https://psnet.ahrq.gov/issue/just-culture-guide … https://psnet.ahrq.gov/perspective/our-maturing-understanding-safety-culture-how-change-it-and-how-it-changes-safety
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www.ahrq.gov/patient-safety/reports/engage/appb.html
March 01, 2017 - Patient satisfaction
Customer service
Patient Safety
Patient safety
Safety
Safety culture … Safety climate
Medical error
Disclosure
Adverse events
Just culture
Error reporting … Reporting culture
Communication
Error
Harm
Diagnostic error
Defensive medicine
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psnet.ahrq.gov/issue/errors-medicine-punishment-versus-learning-medical-adverse-events-revisited-expanding-frame
August 24, 2022 - This commentary calls for moving from the reactive "bad apple" paradigm to a proactive just culture … March 13, 2024
Requirements for implementing a 'just culture' within healthcare organisations … April 26, 2023
Effect of patient safety education interventions on patient safety culture
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/cauti-tools/archived-webinars/engaging-nurse-physician-patient-transcript.docx
June 02, 2025 - Second is the physician culture can also be a barrier. … Secondly to reframe values and beliefs, third was to segment the engagement plan. … The second element is about reframing values and beliefs. … Of course this requires a change in beliefs and attitudes. Next slide. … Have a belief in what you're doing.
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psnet.ahrq.gov/node/865491/psn-pdf
April 03, 2024 - commentary shares strategies for organizations to facilitate
recovery for these individuals, building on a just … culture including counseling services and peer support. … caring-our-own-deploying-systemwide-second-victim-rapid-response-team
https://psnet.ahrq.gov/issue/system-planning-modern-day-just-culture-mitigate-worker-distress-and-second-victim-response
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psnet.ahrq.gov/perspective/conversation-jessica-behrhorst-about-evolution-root-cause-analysis
February 26, 2025 - It is not just an event that happens and goes on a shelf. … culture, that culture of being able to speak up, that non-punitive culture where we are focused on improvement … How are we looking at human error versus reckless behavior (i.e., just culture)? … It's the same thing if we do not have just culture. … culture.
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psnet.ahrq.gov/perspective/evolution-root-cause-analysis
February 26, 2025 - It is not just an event that happens and goes on a shelf. … culture, that culture of being able to speak up, that non-punitive culture where we are focused on improvement … How are we looking at human error versus reckless behavior (i.e., just culture)? … It's the same thing if we do not have just culture. … culture.
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www.ahrq.gov/sites/default/files/wysiwyg/hai/tools/mrsa/170-cusp-science-safety-notes.docx
October 01, 2024 - Slide 12
So… What Is a Safety Culture?
SAY:
So, what is a safety culture? … It refers to the values, beliefs, and norms shared by healthcare practitioners and other personnel throughout … Patient safety culture can be measured by determining the values, beliefs, norms, and behaviors related … These are just some of the system factors at play. … A team of just physicians or just nurses won’t lead to the change efforts you’ll need.
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www.ahrq.gov/sites/default/files/wysiwyg/hai/abate/training/jit-chg-cloth-mupirocin.pdf
March 01, 2022 - Just in Time Training: Chlorhexidine Cloth Bathing or Showering Plus Mupirocin
AHRQ Pub. … No. 20(22)-0036
March 2022
Decolonization of Non-ICU Patients With Devices
Section 11-1 – Just … methicillin-resistant Staphylococcus
aureus (MRSA) carriers by history, screening test, or clinical culture
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www.ahrq.gov/hai/cauti-tools/facil-guide/preventing-cauti-icu-setting-module1-speaker-notes.html
February 01, 2023 - We know that just because a patient is in the ICU, the patient may not require a urinary catheter. … Challenges
Say:
In some instances, resistance to changing catheter use practices comes from the belief … Behavior-based beliefs are a challenge. … Behavioral or Cultural Factors
Say:
Many ICUs obtain cultures from multiple sites when a patient … the temperature increase should warrant a critical evaluation of the patient rather than an automatic culture
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www.ahrq.gov/sops/webcasts/previous.html
June 01, 2023 - (February 19, 2020)
Event Reporting and Learning System Leads to Improvements in Patient Safety Culture … (July 25, 2018)
New AHRQ SOPS Value and Efficiency Supplemental Items (January 9, 2018)
Using Just … Culture to Improve Hospital Survey on Patient Safety Culture Results (November 9, 2016)
Introducing … the AHRQ Ambulatory Surgery Center Survey on Patient Safety Culture (July 15, 2015)
Success Stories … Safety Culture (April 29, 2011)
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www.ahrq.gov/sops/surveys/hospital/supplemental-items/health-it.html
September 01, 2025 - Safety Supplemental Items for the SOPS Hospital Survey
The AHRQ Surveys on Patient Safety Culture … with the core SOPS Hospital Survey to help hospitals assess the extent to which their organization's culture … The 15 supplemental items may be added to the end of the Hospital Survey, just before the Background … Pilot study results are available for just over 9,000 hospital respondents who completed the supplemental
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psnet.ahrq.gov/issue/improving-departmental-psychological-safety-through-medical-school-wide-initiative
July 19, 2023 - March 20, 2024
Responding to unprofessional behavior by trainees - a "just culture" … June 5, 2019
The association between organizational culture and the ability to benefit … from "just culture" training. … Medicine
Psychological and Social Complications
Education and Training
Students
Just … Culture
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psnet.ahrq.gov/node/852795/psn-pdf
August 23, 2023 - Perceptions of radiation safety culture in medical imaging
by role. … https://psnet.ahrq.gov/issue/perceptions-radiation-safety-culture-medical-imaging-role
Fostering a culture … ,
which could hinder efforts to establish a just culture and a positive organizational radiation safety … culture. … /primer/culture-safety
https://psnet.ahrq.gov/perspective/safety-radiology
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psnet.ahrq.gov/issue/nurses-guilty-verdict-dosing-mistake-could-cost-lives
April 27, 2022 - A just culture centers on moving from blaming individuals for medical errors towards a systems-based … September 28, 2022
Surveys on Patient Safety Culture (SOPS) Medical Office Survey: 2022 … Another round of the blame game: a paralyzing criminal indictment that recklessly "overrides" just … culture.
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/candor/module4/module4-event-reporting-investigation-analysis.pptx
September 10, 2015 - A Just Culture supports disclosure and learning from errors and encourages viewing every event as an … This element supports the creation of just culture. … Improved culture of safety as a result of open, fair, and just management of individual and system issues … More information on Just Culture can be found in the Apply CUSP module of the AHRQ CUSP Toolkit.
12 … to a systems approach to Event Investigation and Analysis supports a Just Culture.