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psnet.ahrq.gov/perspective/conversation-withthomas-h-gallagher-md
January 01, 2009 - We're only just scratching the surface in this area. … You just went and told the patient what happened. … and ethical duty, and then the implication is that we need to up our quotient of moral courage and just … Patients think this is just human nature—if an error's happened, of course, health care workers might … In many regards, this has been a time-revered risk management belief.
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psnet.ahrq.gov/web-mm/costly-colonoscopy-leads-delay-diagnosis
September 01, 2014 - resulting in a 30% copay of $2000, whereas in other developed countries, a basic colonoscopy costs just … Clinicians and health care systems should address this problem systematically, just as they do with other … September 29, 2017
Development of a high-value care culture survey: a modified Delphi … WebM&M Cases
Delayed Recognition of a Positive Blood Culture
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digital.ahrq.gov/sites/default/files/docs/improve-medication-management-qa-091318.pdf
September 13, 2018 - It’s taking information about baseline characteristics of a patient – we ask them about their
beliefs … their hypertension, the extent to which they think treating hypertension is
necessary. their concern beliefs … ANSWER:
We are just looking at the data right now. … paramount that we couldn’t see a lot of
benefits in the transition setting, then I would say we should just … ANSWER:
The pillbox would just detect that the pill had been taken early.
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psnet.ahrq.gov/perspective/conversation-withvineet-arora-md-ma
March 01, 2011 - Our culture in health care is very different from those other industries that have adopted some effective … RW: Difficult because of cultural resistance or difficult because of logistics and the workload just … They're critically unstable and the handoff is more than just temporary in the sense that the team may … So there is a handoff occurring at discharge, and I often think just like you would communicate and sign … We often say handoffs are more than just the transfer of content, it's also the transfer of professional
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psnet.ahrq.gov/perspective/conversation-andrew-gettinger-md
September 01, 2017 - When you ask people why they don't just turn off those "this could happen" alerts, there's a concern … If something comes up and it doesn't make sense, just because the computer presented it to you doesn't … I routinely interact with not just the leadership of ONC but all the various staff members. … I believe everything you just said, but I'm sure some folks out there might say there's an EHR system … As such, another key facet of this work is for organizational leadership to create the blame-free culture
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psnet.ahrq.gov/perspective/conversation-dr-michelle-schreiber-measuring-patient-safety
December 14, 2022 - not only understand what has to be done for patient safety, but are given the time to do it within a culture … Sometimes measures are just slightly different from one program to another. … Some of them were just a little bit different. … There are many lessons here, including communication strategies, culture, leadership, teamwork training … I have a personal belief that if we unleash the voice of the patient in quality reporting, we are going
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psnet.ahrq.gov/perspective/measuring-patient-safety
December 14, 2022 - not only understand what has to be done for patient safety, but are given the time to do it within a culture … Sometimes measures are just slightly different from one program to another. … Some of them were just a little bit different. … There are many lessons here, including communication strategies, culture, leadership, teamwork training … I have a personal belief that if we unleash the voice of the patient in quality reporting, we are going
-
psnet.ahrq.gov/perspective/conversation-paul-aylin-mbchb
June 01, 2017 - In one hospital I worked at, the microbiologist had to come in to deal with your blood culture. … So, you were encouraged not to do blood cultures on the weekend. … Another suggestion was that maybe it's just that on a Friday you get a different mix of doctors doing … Which I knew before, but this research has just confirmed that. It's been very interesting. … I'm also very interested in not just surveillance at a hospital level, consultant level, or GP level,
-
psnet.ahrq.gov/node/867497/psn-pdf
February 26, 2025 - placed but did not “see” the retained sponge because they thought the sponge
radiopaque markers were just … interventional vascular, cardiac and radiological procedures in sites other than ORs, proceduralists
(not just … lieu of counting instruments, although this strategy
increases cumulative radiation exposure, not just … in
http://www.fda.gov/Safety/MedWatch/
processes of care requires attention to inter-professional culture … determine whether the devices under consideration are
likely to be helpful at that site, given that site’s culture
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psnet.ahrq.gov/web-mm/departure-central-line-ritual
October 13, 2018 - Just then, another trauma patient arrived, and the supervising attending physician left the room. … Here, the safety culture of the operating room (OR) provides us some ideas. … simulation training, these extra eyes may safely be borrowed from the nursing staff—assuming that a culture … July 27, 2022
WebM&M Cases
Premature Closure: Was It Just
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psnet.ahrq.gov/node/49675/psn-pdf
February 01, 2013 - Her address was
correct, but a letter was not sent until 11 days after the culture turned positive. … of three specific laboratory tests obtained in an ED (one of which, like this
case, was chlamydia cultures … If blood cultures drawn in an ED turn positive after the patient has been
discharged, for example, a … By contrast, for the positive vaginal chlamydia culture in this case, a letter would
have been an appropriate … Internet phone and address directories could be
consulted just as printed ones can be.
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www.ahrq.gov/sites/default/files/publications/files/advancing-patient-safety.pdf
January 01, 2010 - The IOM noted that many of the
errors in health care result from a
culture and system that is fragmented … of Evidence,
Design, and
Implementation
2000
2001
2000
Setting a Direction
In early 2000, just … Aviation and other high-risk
industries were well aware that
organizational leadership shapes
culture … To assist
organizations
and their
units in
improving
patient safety
culture, AHRQ
developed and … released the
Hospital Survey
on Patient Safety
Culture
(www.ahrq.gov/qual/patientsafetycul
ture
-
www.ahrq.gov/patient-safety/reports/advancing/index.html
July 01, 2022 - The IOM noted that many of the errors in health care result from a culture and system that is fragmented … weeks of the release of the To Err is Human report .
2000
Setting a Direction
In early 2000, just … Aviation and other high-risk industries were well aware that organizational leadership shapes culture … the Hospital Survey on Patient Safety Culture , a psychometrically tested and well-received survey … It focused further on reporting systems, risk assessment, safety culture, clinical process improvement
-
www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-moving-forward-webcast.pdf
October 01, 2017 - We have just a few more minutes in this
segment, so let me just throw out a couple of questions I think … report better experiences also have
employees with more positive perceptions of the patient safety culture … That just seemed
implausible. … Cleary, Slide 53
That's just repeating what I just said. … Paul Cleary
I'll just say: not enough.
-
www.ahrq.gov/workingforquality/events/webinar-using-measurement-for-quality-improvement.html
November 01, 2016 - So number one, we want to improve support for a culture of safety within provider organizations. … There's a lot of work being done by AHRQ and others to really drive towards changing our culture so it … This has become just a really intense area of focus for us at CMS. … And clinical decision support allows you to get information just as you need it. … So I just want to thank you for that question. I think it's very insightful.
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psnet.ahrq.gov/perspective/patient-safety-and-evolution-webmm-and-psnet
April 01, 2008 - 1999 To Err Is Human report, there was a recognition that preventing harm would require more than just … sciences, achieving progress requires an understanding of human behavior, the sociology of teams, and the culture … Traditional medical culture largely consisted of a "blame and shame" atmosphere—one in which errors were … Perspective
What We've Learned About Leveraging Leadership and Culture
-
www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/advances-in-patient-safety/vol2/Ramanujam.pdf
January 01, 2003 - These complex processes, themselves vulnerable to errors,
are overlaid on a health care culture that … complex response
may require a radical redefinition of an organization’s mission, competencies, and
culture … implementation is characterized by inconsistencies, the process can
lead to increased skepticism, not just … In some cases, we observed that hospital leaders espouse a
blame-free culture, even as nurses who report … As the preceding examples illustrate, better change
management capabilities are not just desirable,
-
www.ahrq.gov/patient-safety/reports/liability/crane.html
August 01, 2017 - Each reported error was coded with just one primary error but with up to four additional associated or … Practice Safety Culture
Staff Opinions About Office Safety Culture
Percent With Positive Response … Source: 2010 Preliminary Comparative Results: Medical Office Survey on Patient Safety Culture. … near-miss reporting and process improvement appeared to lead to positive changes in culture. … A subsequent study should track individual staff assessments of culture over time.
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psnet.ahrq.gov/perspective/conversation-freya-spielberg-md-mph
September 28, 2022 - or populations that just have significant barriers to care. … If we're not going to reimburse, it's just not going to happen. … However, it'll take a change in the culture because we’re so used to the idea that care is provided within … Those people have just been so effective. … Is there a chance that it's the community that just can't support this model of care?
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psnet.ahrq.gov/perspective/weekend-effect-cardiology-it-real-if-so-can-it-be-fixed
June 01, 2017 - In one hospital I worked at, the microbiologist had to come in to deal with your blood culture. … So, you were encouraged not to do blood cultures on the weekend. … Another suggestion was that maybe it's just that on a Friday you get a different mix of doctors doing … Which I knew before, but this research has just confirmed that. It's been very interesting. … I'm also very interested in not just surveillance at a hospital level, consultant level, or GP level,