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www.ahrq.gov/hai/tools/surgery/modules/sustainability/learn-from-defects-fac-notes.html
December 01, 2017 - This program also addresses adaptive elements, or the values, attitudes, and beliefs that influence how … Our culture sustains that belief. Our culture tends to reward first-order problem solving. … Say:
Instead of just looking at individuals, we have to look across the entire spectrum. … Don’t just focus on what went wrong; also focus on what went right. … Patient safety is a property of the system, not just individuals.
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www.ahrq.gov/sites/default/files/wysiwyg/sops/sops-action-planning-tool.pdf
November 01, 2022 - Action Planning Tool for the AHRQ Surveys on Patient Safety Culture™ (SOPS®)
Action
Planning
Tool … Surveys on Patient Safety Culture™ and SOPS® are trademarks of AHRQ. … Action Planning Tool for the AHRQ Surveys on Patient Safety Culture™
(SOPS®). … your analysis may identify many
more areas with potential for improvement, it is best to begin with just … Just write down all the ideas that people offer.
– Walkarounds or safety huddles.
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy2/Strat2_Tool_6_Pres_TX_508.pptx
July 23, 2010 - to and honoring patient and family ideas and choices and using patient and family knowledge, values, beliefs … , and cultural backgrounds to improve care planning and delivery … works and how to get things done Are strangers in this environment
Don not understand the system or culture … Remember, we are not just doing this to be nice. This is a quality and safety issue. … willingness and ability to do what professionals recommend;
circumstances at home; and
cultural values and beliefs
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www.ahrq.gov/sites/default/files/wysiwyg/hai/tools/mrsa-2/068-cusp-monthly-meeting-agenda.docx
April 01, 2025 - .
· Tip: Don’t let this just be a report out. … Revisit Quarterly: Safety Culture and Team Dynamics Check-In: The CUSP Champion or designated team members … share progress on culture interventions, good ideas, collaborations that work well, what the team can
-
www.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/medical-office/diagnostic-safety-resources.pdf
May 01, 2023 - The belief is that limiting the number of a certain type of
appointment scheduled on a daily basis or … It highlights bright spots: organizations that use a
Just Culture approach to investigating errors, … Perspective reviewed the context of the no-blame movement and the
recent shift toward a framework of a Just … Culture.
3. … Developing a Reporting Culture: Learning From Close Calls and Hazardous Conditions
3.
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/surgery/modules/sustainability/sustainability_learn_from_defects.pptx
December 01, 2017 - This program also addresses adaptive elements, or the values, attitudes, and beliefs that influence how … Our culture sustains that belief. Our culture tends to reward first-order problem solving. … SAY:
Instead of just looking at individuals, we have to look across the entire spectrum. … Don’t just focus on what went wrong; also focus on what went right. … defects
Tip: Process mapping will uncover workflow issues, but it won’t get at values, attitudes, and beliefs
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www.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/fagnan-reflections-perceptions-mosops.pdf
June 02, 2025 - Using the AHRQ Medical Office Survey on Patient Safety Culture Webinar - Fagnan & Rollins
Practice … Enthusiasm Level: Negative Comments
• “Staff just are not really responsive to filling out
surveys … operational improvement.”
“More specifics on coordination of care for patients.”
“Related to how the culture
-
www.ahrq.gov/sites/default/files/wysiwyg/antibiotic-use/long-term-care/family-facilitator-guide.docx
June 01, 2021 - I just shouldn’t have [prescribed antibiotics]. … She must be very different from the person you knew even just a year ago.” … Some may ask for specifics that may not be indicated, such as urine cultures, chest x rays, or antibiotics … Sometimes even just a little dehydration can affect an older adult.” … Or, you can address the downsides of getting a urine culture: “Getting a urine culture, which is likely
-
www.ahrq.gov/sites/default/files/wysiwyg/action-alliance/workforce-turnover-crisis.pdf
April 01, 2025 - to work less because they're
just... … It's just too much. They're not
happy. I think that's leading burnout
in a big way." … (P17)
Contributors to error
Patient complexity
Interface design
CPOE guardrails
Safety culture … Teamwork culture
Team stability
Team experience
Team familiarity
Communication
Experience … Announcing the Next NAA National Webinar Series
on
Safety Culture in Healthcare
February - April 2025
-
www.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/asc/asc-user-guide.pdf
July 01, 2018 - values, beliefs, and norms about what is important and what attitudes and
behaviors are expected and … the order of the items or response options, deleting one or more items, or
adding supplemental or custom … Adding Items
If your ASC adds items to the survey, add these items toward the end of the survey (just … Just before the start of procedures, all team members
stopped to discuss the overall plan of what was … Just before the start of procedures, the doctor encouraged all team members to speak up at any
time
-
www.ahrq.gov/sites/default/files/wysiwyg/antibiotic-use/long-term-care/program-dev-facilitator-guide.docx
June 01, 2021 - These are just some of the side effects that residents can experience from antibiotic exposure, so it … He asks the nurse to send a urine culture. … are just as important as preventing an unnecessary prescription from being written in the first place … Slide 18
Sharing/Distribution/Reporting
SAY:
Sharing the results of your intervention is just as … to reassess antibiotic prescriptions and verify the need to continue them.
· Review the results of cultures
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www.ahrq.gov/hai/tools/clabsi-cauti-icu/assess/index.html
April 01, 2022 - successful implementation, teams need to assess their progress on CLABSI and CAUTI prevention; you might be just … Since human behavior inherently has inconsistencies and culture is always evolving, regular check-ins
-
www.ahrq.gov/sites/default/files/wysiwyg/hai/tools/clabsi-cauti-icu/icu-assessment-guide.pdf
April 01, 2022 - • Video – Addressing Attitudes and Beliefs About Preventing Infections in ICUs
(5:45 minutes) … o This video teaches how to take first steps in addressing these attitudes
and beliefs to create a stronger … culture of safety. … Just Culture principles support best practices to avoid punitive responses when
someone speaks up about … Just Culture principles
support best practices to avoid punitive responses when someone speaks up about
-
www.ahrq.gov/practiceimprovement/delivery-initiative/leanprimarycarewebinar.html
December 01, 2017 - Inner Setting: networks and communications, culture. … " Burning platform," "Hamster health care "
" Just grinding out patients as a primary care doc … :
Top-down style not as effective in clinics with " democratic, non-hierarchical" cultures . … Micro-cultures, largely fostered by local leadership, can powerfully affect implementation efforts. … Inner setting:
Organizational culture.
Local leadership.
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/advances-in-patient-safety/vol2/Fein.pdf
January 01, 2004 - openly about potentially
vulnerable topics.27 Focus groups are good at uncovering the attitudes and beliefs … Our guide included open-
ended questions designed to establish beliefs, behaviors, and perceived barriers … You are going to feel like you are just a bad guy.” … We just
came within 200 feet [of another plane].’ … were immersed: “There
obviously is a physician culture and nursing culture and a management
culture
-
www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patientsafetyculture/hospital/2016/2016_hospitalsops_report_pt1.pdf
January 01, 2016 - Achieving a culture of patient safety requires an understanding of the
values, beliefs, and norms about … It is just by chance that more serious mistakes don't happen
around here. (A10R)
61%
2. … It is just by chance that more serious
mistakes don’t happen around here.
61% 10.18% 18% 50% 55% 62% … It is just by chance that more serious
mistakes don’t happen around here.
63% 63% 0% 29% -44% 5% - … Highlights
• The delivery of survey results is not the end point in the survey process; it is just
-
www.ahrq.gov/hai/cauti-tools/archived-webinars/preventing-cauti-plan-b-transcript.html
December 01, 2017 - One was to assess unit level cultures surrounding the prevention of CAUTI and other hospital acquired … a little bit more about that two months ago when we talked about what people were saying about the culture … If positive blood cultures, we give antibiotics as soon as possible. … Then as you know, someone spikes a temperature, and someone has a Foley catheter and you culture the … That each unit, I mean at our place we have a surgical ICU, a medical ICU, etc., and the cultures are
-
www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/cauti-tools/archived-webinars/preventing-cauti-plan-b-transcript.doc
November 04, 2014 - One was to assess unit level cultures surrounding the prevention of CAUTI and other hospital acquired … a little bit more about that two months ago when we talked about what people were saying about the culture … If positive blood cultures, we give antibiotics as soon as possible. … Then as you know, someone spikes a temperature, and someone has a Foley catheter and you culture the … That each unit, I mean at our place we have a surgical ICU, a medical ICU, etc., and the cultures are
-
www.ahrq.gov/news/newsletters/e-newsletter/954.html
April 01, 2025 - Recording of Safety Culture in Healthcare Webinar Now Available . Register for Upcoming Webinars . … in response to interest from ASCs in assessing patient safety culture in their facilities. … TeamSTEPPS® Tool Supports Both Patients and Providers It’s not just healthcare teams who benefit from … Recording of Safety Culture in Healthcare Webinar Now Available The webinar Safety Culture in Healthcare … Diagnostic stewardship of endotracheal aspirate cultures in hospitalized children with artificial airways
-
www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patientsafetyculture/medical-office/resources/infotransMOSOPS.pdf
January 01, 2010 - Achieving a culture of safety requires an understanding of the values,
beliefs, and norms about what … Safety Culture Definition
The safety culture of an organization is the product of individual and … tend to confuse the word “culture” with
ethnicity and race. … the word “culture” in the title. … It is just by chance that we don’t make more mistakes that affect our patients.