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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/ambulatory-surgery/sections/sustainability/recognizing-success-transcript.docx
May 01, 2017 - pictures of all the teams that were utilizing the checklist, and we posted them on a bulletin board with culture … And one day, one of the physicians who was adamant about not using the checklist—he just thought it was … a hindrance, he didn’t need it, he was safe already, and he just did not want to use it—saw the bulletin … board and was just looking at all the pictures and thought it was very nice, and he just wanted to know
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/podcasts/Human_Resources_Transcript_2011_02_01.pdf
January 01, 2011 - Now I’m
talking about HR’s role in creating organizational culture. … Which practices help to comprise your culture that also HR can
influence? … And I’d like to say just a bit about how each of
these practices can be aligned so that they advance … And finally, in new employee orientation, clarify how every employee is key, not just the people in … And I feel
strongly that your mix of methods needs to ensure that there are performance-based not just
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www.ahrq.gov/hai/tools/mvp/modules/cusp/assess-psc-hsop-fac-guide.html
February 01, 2017 - Slide 3: What Is Safety Culture?
Ask:
What is safety culture? … Slide 4: Core Aspects of Safety Culture
Say:
The culture of safety has six main components. … Slide 7: Why Safety Culture Matters
Ask:
Why does safety culture matter? … Slide 8: Measuring Safety Culture
Ask:
How is safety culture actually measured? … for Healthcare Research and Quality, or AHRQ, Safety Program for Mechanically Ventilated Patients is just
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www.ahrq.gov/sites/default/files/publications/files/lepguide.pdf
September 01, 2012 - Leadership must communicate
the importance of a just culture, where a balance is maintained between … Create or restructure reporting systems based on the “Just
Culture” model. … Patient safety and the “just culture”: a primer for health care executives. … The Just Culture Community. Available at: www.justculture.org/. Accessed October 24, 2011.
50. … diverse, health care organizations are looking for innovative
ways to communicate effectively across cultures
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www.ahrq.gov/hai/cusp/toolkit/content-calls/framework-slides/slides.html
October 01, 2014 - It Is Not Just a Simple Checklist
Slide 7. CUSP – The Michigan Experience
Slide 8. … It Is Not Just a Simple Checklist
Image of the top of two Annals of Medicine articles: one titled … How can we do it with my resources and culture? … Work towards healthy unit culture. … Rate the team belief that the intervention will be implemented and executed as intended.
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www.ahrq.gov/sites/default/files/wysiwyg/teamstepps-program/curriculum/teamstepps-implementation-slides.pptx
June 02, 2025 - Examine safety culture survey results. … anesthesiologists, operating room nurses, and scrub technicians in the General Surgery Service
When: Just … “Just-in-time” knowledge transfer.
Increased individual motivation and morale. … Helps team members see the bridge between new behaviors and patient safety and outcomes
Encourages belief … of safety” aligned with expectations, core values, and shared beliefs.
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/advances-in-patient-safety-2/vol2/Advances-SinghG_67.pdf
April 14, 2008 - players and their attitudes, beliefs, and behaviors over time. … addition to perceptions about individual and group behaviors, these include
individual attitudes and beliefs … c Means and ranges are based on all responses in that site, not just those with positive attitudes. … c Means and ranges are based on all responses in that site, not just those with positive attitudes. … Cultures and organizations: Software of
the mind.
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www.ahrq.gov/hai/universal-icu-decolonization/universal-icu-apc.html
September 01, 2013 - It resulted in a 44 percent reduction in all-cause bloodstream infections (not just central line infections … It also resulted in a 37 percent reduction in MRSA clinical cultures. … Decolonization
Annual ICU bloodstream infections
AA
(AA * (1-0.44))
Annual ICU MRSA clinical cultures
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www.ahrq.gov/practiceimprovement/systemdesign/leancasestudies/lean-case6.html
November 01, 2014 - The initiatives' goals and accomplishments include transforming the culture to a culture that (1) promotes … There are some people that are just not meant to work in this environment. … They just couldn't keep up." … "When we talk about the culture at LHC, the culture is really one that states that we embrace change … First of all, it starts with culture.
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www.ahrq.gov/research/findings/final-reports/environmental-scan-programs/envscan-program-apa.html
April 01, 2018 - 'AHRQ Hospital Survey on Patient Safety Culture'
'AHRQ Patient Safety Indicators'
'AHRQ Patient … 'Human Factors Engineering and Patient Safety'
'Introduction to Patient Safety'
'Just … Culture'
'Leading Change'
'Medical and Legal Issues'
'Mistake-Proofing: The Design … of Healthcare Processes'
'Patient Safety Assessment Tool (PSAT)'
'Patient Safety Culture … (SAC)
Basic Patient Safety Manager Course
Continuing Education and Patient Safety
Culture
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20160413/hp-survey-strategies-webcast-transcript.pdf
April 01, 2016 - I just gave three as an example here in the presentation
today. … They have strived to understand what good service means to members, and that means hiring to a team
culture … The manager of our customer service team has a really strong value and a belief that having medical … trying to understand some of her process improvement
approach was: How is she hiring to that team culture … to have experienced early childhood -- adverse childhood events, what are known as ACEs, and the
culture
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www.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/sops101-4-famolaro-2018.pdf
January 01, 2018 - Theresa Famolaro, MPS, MS, MBA
Senior Study Director
User Network for the AHRQ Surveys on Patient Safety Culture … Identify patient safety culture areas for
improvement
2. … Using Just Culture To Improve Hospital
SOPS Results
4. Using the Medical Office SOPS
5. … Exploring Relationships Between Hospital Patient
Safety Culture and Adverse Events. … Is Patient Safety Culture Related to Nursing Home Quality?
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www.ahrq.gov/sites/default/files/wysiwyg/nhguide/5_TK3_P3T4-Training_Slides_for_Prescribing_Clinicians_Phase_3.ppt
May 01, 2014 - In addition to ordering a urine culture, which of the following procedures would you follow? … Wait for the urine culture results. … XX % were wound cultures.
XX % were sputum cultures. … You will also notice from the antibiogram that not all antibiotics are tested—usually just one from each … Wait for the urine culture results.
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/cauti-tools/archived-webinars/patient-family-centered-care-transcript.doc
April 09, 2013 - CUSP is simply an intervention to help local teams learn from mistakes and improve safety culture for … And when the industry began to move really toward creating a just culture, really began to move toward … Sometimes it's the stories of care that reflect the culture of your organization, and you know as well … So, patients and family members can help us create the culture that we all desire. … We need to understand that patient and family make-up, knowledge, values, beliefs, religious and culture
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www.ahrq.gov/hai/cauti-tools/archived-webinars/patient-family-centered-care-transcript.html
December 01, 2017 - CUSP is simply an intervention to help local teams learn from mistakes and improve safety culture for … And when the industry began to move really toward creating a just culture, really began to move toward … Sometimes it's the stories of care that reflect the culture of your organization, and you know as well … So, patients and family members can help us create the culture that we all desire. … We need to understand that patient and family make-up, knowledge, values, beliefs, religious and culture
-
www.ahrq.gov/patient-safety/settings/hospital/candor/impguide.html
August 01, 2022 - The CANDOR process a improves patient safety through an empathetic, fair, and just approach to medical … errors and promotes a culture of safety that focuses on caring for the patient, family, and caregiver … approach that health care institutions and practitioners can use to respond in a timely, thorough, and just … Culture principles support CANDOR process implementation. … Phase II is the implementation of the CANDOR process, which operationalizes a timely, thorough and just
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www.ahrq.gov/sites/default/files/wysiwyg/hai/tools/mrsa-2/025-ss-why-choose-cusp-fg.docx
April 01, 2025 - Healthcare providers, just like everyone else, are hesitant to change their way of approaching their … Slide 10
Why Does Culture Matter? … A positive culture of safety can enhance the effectiveness of the CUSP work, just as negative perceptions … to assess safety culture regularly. … culture and SSIs in a cohort of community hospitals.
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/system/delivery-system-initiative/leanprimarycarewebinar/webinar_lean_redesigns-slides.pptx
March 01, 2017 - Inner Setting: networks and communications, culture
5. … “Burning platform,” “Hamster health care”
“Just grinding out patients as a primary care doc…it feels … :
Top-down style not as effective in clinics with “democratic, non-hierarchical” cultures. … It's just that Lean presents my patients to me in a nicer way so that I can do my work better. … Bottom-up
Inner setting
Organizational culture
Standardization
Local leadership
Employee engagement
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www.ahrq.gov/es/hai/universal-icu-decolonization/universal-icu-apc.html
September 01, 2013 - It resulted in a 44 percent reduction in all-cause bloodstream infections (not just central line infections … It also resulted in a 37 percent reduction in MRSA clinical cultures. … Decolonization
Annual ICU bloodstream infections
AA
(AA * (1-0.44))
Annual ICU MRSA clinical cultures
-
www.ahrq.gov/sites/default/files/wysiwyg/teamstepps-program/curriculum/teamstepps-3-readiness-form.pdf
August 01, 2005 - Is building a stronger teamwork and safety culture an appropriate strategy to address your
institution … Is a culture change that emphasizes the importance of teamwork and safety feasible and
acceptable? … An institution may determine
that it is best to select just one tool and implement that segment of the … □ YES □ NO
Readiness for Change in Culture
3. … Reinforce the concept that TeamSTEPPS is more than just a
training program.